For More Help - Huawei F617 NEO3500 User Manual

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FAQs
If problems occur during the use of the phone, refer to the following sections for a
proper solution. If a problem persists, contact your phone vendor.
What can I do if F617 cannot be powered on?
1. Remove the battery cover and check whether the battery is installed properly.
2. If the battery is properly installed, a possible cause for the problem is that the
battery power is low. Charge the battery, and then try to power on the phone.
What can I do if no information is displayed on the
screen?
If the phone is not used for a long time and the battery runs out of power, the phone
may not display any information when it is being charged. This is a normal
phenomenon. The phone can be powered on after the battery is charged for a while.
What can I do if battery cannot be charged?
1. Check that the power adapter and the power socket are connected properly.
2. Replace the power adapter or the battery with a new one of the same model.
What can I do if the signal reception is poor?
1. Check that the SIM card is installed properly.
2. Place the phone at a location where strong signals can be received.
What can I do if the in-call volume is too high or too low?
During a call, press navigation keys to adjust the volume.
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For more help

Please visit http://consumer.huawei.com/en/support/hotline for recently updated
hotline and email address in your country or region.
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