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Basics
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data. Refer to
Samsung account
and
Accounts
for more
information.
Using a Samsung account
On the Apps screen, tap Settings → Cloud and accounts → Backup and restore → Back up
my data for the Samsung account, tap the switches next to the items you want to back up to
activate them, and then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. Refer to
Samsung Cloud
for more information.
To set the device to automatically back up data, tap the Auto back up switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a
device and the data types you want to restore and tap RESTORE NOW. The selected data will
be restored to your device.
Using a Google account
On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the
Back up my data switch for the Google account to activate it. Tap Backup account and select
an account as the backup account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to
Backing up and restoring data
for
more information.
On the Apps screen, tap Settings → General management → Reset → Factory data reset
→ RESET DEVICE → DELETE ALL. The device automatically restarts.
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