LG 55SVH7E-A.AAU Owner's Manual

Monitor signage
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OWNER'S MANUAL
LG Digital
Signage
(MONITOR SIGNAGE)
Please read this manual carefully before operating your set and retain it
for future reference.
55SVH7E
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG 55SVH7E-A.AAU

  • Page 1 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55SVH7E www.lg.com Copyright © 2018 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS IMPORTANT PRECAUTIONS ..3 - Electrical Power Related Precautions ....3 - Precautions In Installing the Product .....5 - Precautions for Moving the Product ......6 - Precautions for Using/Cleaning the Product ..7 - Product Disposal (Only, Hg lamp used LCD Monitor) .................7 LICENSES ........8 ASSEMBLY AND PREPARATION ..9...
  • Page 3: Important Precautions

    WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING Failure to follow those warnings may result in death, serious injury or damage to the product or other property. CAUTION If you ignore the caution message, you may be slightly injured or the product may be damaged.
  • Page 4 • If you don’t intend to use the product for a long time, unplug the power cable from the product. - Layers of dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire. • Insert the power plug firm so it cannot come loose.
  • Page 5: Precautions In Installing The Product

    Do not add accessories that have not been designed for this display. • If you smell smoke or other odors or hear a strange sound from the product unplug the power cord and contact LG Customer Service. - If you continue to use without taking proper measures, electrical shock or fire can occur.
  • Page 6: Precautions For Moving The Product

    Precautions for Moving the Product WARNING • Make sure to turn off the product. - You may be electrocuted or the product can be damaged. • Make sure to remove all cables before moving the product. - You may be electrocuted or the product can be damaged. •...
  • Page 7: Precautions For Using/Cleaning The Product

    Do not attempt to disassemble, repair or modify the product yourself. - Fire or electric shock can occur. - Contact LG Customer Service for repair. • When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean with a wet cloth or spray water or other liquids directly onto the product.
  • Page 8: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
  • Page 9: Assembly And Preparation

    • SuperSign Software & Manual - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. • The warranty will not cover any damage caused by using the product in an excessively dusty environment. Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added.
  • Page 10: Parts And Buttons

    Parts and Buttons - The image may be different according to the model. • : Change the input signal. • : Accesses the main menus, or saves your input and exits the menus. • : Adjust the up and down. •...
  • Page 11: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor clockwise 90 degrees (when facing the screen). Remove brackets before Installation Make sure that the protection pads are removed from each corner before installing the product. NOTE • Keep the removed protection pads in case you need to move the product again.
  • Page 12: Storage Method For Panel Protection

    Storage Method for Panel Protection Correct Method If the product needs to be set upright, hold both sides of the product, and tilt backward carefully for. Do not let the panel to touch the floor. Panel When laying down the product, lay a cushion on a flat floor. Put the product on it with the panel of the product facing down.
  • Page 13 Incorrect Method If the product is tilted onto the bezel, the bottom of the panel may be damaged. Panel If the product is tilted toward the corner of the panel, the bottom of the panel may be damaged. Panel...
  • Page 14: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 15 Securing the monitor to a wall (optional) (Depending on model) Insert and tighten the eyebolts, or brackets and bolts on the back of the monitor. - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.
  • Page 16: External Equipment Setup

    External Equipment Setup IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable.
  • Page 17: Tiling Displays

    Tiling Displays How to Mount the Set Example of 2 x 2 Tiling Using the screws for attaching the VESA wall mount, mount the set to the wall mount plate or the wall. Screws for attaching the VESA wall mount (M6) (Unit: mm)
  • Page 18 How to Join Sets • Lay the protective sheet on top before installing additional sets. Install the additional sets using the VESA wall mounting screws by using the same method mentioned before. (M4 x L6)
  • Page 19 Adjust the spacing between the sets using the tiling guide, and remove the protective sheet. ≥ 1 mm (0.03 inches) Complete the 2 x 2 tiling. You can use various options of tiling including 3 x 3 by using the same method. Completeness of the Set (2 x 2 tiling complete) CAUTION •...
  • Page 20 NOTE • The load applied to each set should be supported by the wall mount plate or the wall using a VESA wall mount (600 x 400). • The load applied to each set should be supported by the wall mount plate using a VESA wall mount. (Each set must be firmly mounted to the wall mount plate or the wall.) •...
  • Page 21: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover. To remove the batteries, perform the installation actions in reverse.
  • Page 22 Selects the Picture Mode. (HOME) Activates the Launcher. Enters the White Balance menu. (SETTINGS) Accesses the main menus or saves your input and exit menus. SuperSign menu key. (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options. Selects menus or options and confirms your input.
  • Page 23: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 24 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a D-sub 15- pin cable and DVI-D/HDMI cable. •...
  • Page 25: Daisy Chain Monitors

    Daisy Chain Monitors To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. Monitor 1 Monitor 2 Monitor 3...
  • Page 26: Troubleshooting

    TROUBLESHOOTING No image is displayed. Problem Action Is the product power cord connected? • Check if the power cord is correctly plugged into the power outlet. Does the “Invalid Format” message • The signal from the PC (Graphics card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 27 After-image appears on the product. Problem Action After-image appears when the product is • If you use a fixed image for a long time, the pixels may be damaged. turned off. Use the screen-saver function. • When a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking.
  • Page 28 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image.
  • Page 29: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 30 RGB (PC) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remarks 640 x 480 31.469 59.94 720 x 400 31.468 70.08 800 x 600 37.879 60.317 1024 x 768 48.363 60.0 1280 x 720 44.772 59.855 1280 x 1024 63.981 60.02 1600 x 900...
  • Page 31 HDMI1 / HDMI2 / DisplayPort / OPS (DTV) Support Mode Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remarks 480/60p 31.469 59.94 576/50p 31.25 720/50p 37.5 720/60p 1080/50i 28.1 1080/60i 33.75 56.25 1080/50p 1080/60p 67.432 59.94 1080/60p 67.5 2160/24p HDMI1/HDMI2/DisplayPort 2160/25p 56.25 HDMI1/HDMI2/DisplayPort 2160/30p...
  • Page 32 Supplier’s Declaration of Conformity Trade Name Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 E-mail lg.environmental@lge.com Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET.
  • Page 33 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 3.2 www.lg.com...
  • Page 34 CONTENTS SETTINGS ........4 - Display .................25 [Picture Mode] - Home ..................4 [Aspect Ratio] [Global Buttons] [Rotation] [Dashboard] [Expert Controls] [Content Manager] - Sound ...................31 - Ez Setting ................5 [Sound Mode] [Video Wall] [Sound Out] [On/Off Scheduler] [Audio Out] [SI Server Setting] [Volume Increase Amount] [Server Setting] [AV Sync.
  • Page 35 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
  • Page 36: Settings

    NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home [Global Buttons] •...
  • Page 37: Ez Setting

    Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. • [Tile Mode]: Turn [Tile Mode] on or off. • [Tile Mode Setting]: Display a single integrated screen on multiple Signage monitors. •...
  • Page 38: [Server Setting]

    [Server Setting] [Ez Setting] [Server Setting] Set up to connect your signage to a SuperSign server. • CMS servers • Control servers [Fail Over] [Ez Setting] [Fail Over] This feature enables automatically switching to other input sources in order of priority if the primary signal is interrupted.
  • Page 39 NOTE • If the status regarding any of the following items changes or becomes abnormal, a status message can be sent. - 1. Temp. Sensor: If the set reaches a dangerous temperature, its current temperature is recorded, and an email containing such information is sent.
  • Page 40: [Play Via Url]

    [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. • [URL Loader]: Turns [Play via URL] on or off. • [Set URL]: Enter the URL address to display automatically. •...
  • Page 41: [Signage 365 Care]

    [Signage 365 Care] [Ez Setting] [Signage 365 Care] You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service. • [Install]: Installs the Signage 365 Care solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the Signage 365 Care solution. - Account Number: The number assigned when the Signage 365 Care solution is registered.
  • Page 42: [Multi Screen]

    [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. NOTE • After entering multi-screen mode, the screen may flicker and the picture may appear abnormal on certain devices while the optimal resolution is selected automatically.
  • Page 43: General

    General [Language] [General] [Language] You can select the menu language to be displayed on the screen. • [Menu Language]: Sets the language of your Signage monitor. • [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System Information] This feature displays information such as the device name, software version, and storage space.
  • Page 44 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. • You can set this option to [On] or [Off]. • If you set this feature to [On], the product turns off when it has remained in No Signal status for 15 minutes. •...
  • Page 45 [PM Mode] • [Power Off(Default)]: Sets the normal DC off mode. • [Sustain Aspect Ratio]: Identical to normal DC off mode except that the Switching IC remains on. On some models, this applies only to a specific input mode (DisplayPort) and has the same effect as [Screen Off Always] in other input modes.
  • Page 46 [Power Indicator] • This function enables you to change the [Power Indicator] settings. • Setting to [On] will turn on [Power Indicator]. • Setting to [Off] will turn off [Power Indicator]. • Regardless of [On] or [Off] settings in [Power Indicator], [Power Indicator] will be turned on for approximately 15 seconds.
  • Page 47 [LAN Daisy Chain] • LAN Daisy Chain forms a daisy chain of LAN ports so that even if you connect only one monitor set to a network, the other sets in the daisy chain are connected to the network. • However, the first monitor set in the daisy chain must be connected to the network through a port that is not used for the daisy chain connection.
  • Page 48 For details, contact your ISP. • LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment.
  • Page 49 Tips for When Configuring Wireless Network Settings • The wireless network may be affected by interference from a device that uses 2.4 GHz frequency, such as a wireless telephone, Bluetooth device or microwave. Interference may also be caused by a device that uses 5 GHz frequency such as Wi-Fi devices.
  • Page 50 [Safety Mode] [General] [Safety Mode] Set to this function for safe performance. [ISM Method] If a still image is displayed on the screen for an extended period of time, image sticking can occur. The ISM method is a feature that prevents image sticking. [Mode] •...
  • Page 51 [Duration] • You can select from among 1–10 mins/20 mins/30 mins/60 mins/90 mins/120 mins/180 mins/240 mins. • This option is available only when you have set [Repeat] to [On]. • ISM operates for the specified time. [Select Day] • You can set the date. •...
  • Page 52 [Bar Image] • [Off]: Displays a bar with a fixed resolution of 300 x 1080, then moves the bar. • [On]: Displays and moves an image downloaded by the user. The image is displayed with a fixed height of 1080 and the same width as downloaded.
  • Page 53 [Bar Image Download] • To download an image, the image file must be located under the folder titled “ISM” on your USB drive. • Make sure to delete the old images stored in the internal memory before downloading a new image file. •...
  • Page 54 This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. • The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. • LG Beacon/iBeacon - Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2.
  • Page 55 [OPS Control] • [OPS Power Control]: This feature enables you to control the power of the OPS as you turn on/off the display. - [Disable]: Disable [OPS Power Control]. - [Sync (On)]: Synchronize the monitor's power status only when the monitor is on. - [Sync (On/Off)]: Synchronize the monitor's power status with the OPS.
  • Page 56 [SIMPLINK Setup] • When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. • [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E].
  • Page 57: Display

    Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enables you to choose the optimal picture mode for your installation environment. • [Mall/QSR], [Transportation], [Education], [Gov./Corp.], [Game], and [Photo]: Display the picture optimally for your installation environment. • [Normal]: Display the picture at normal contrast, brightness, and sharpness. •...
  • Page 58 [Customize] • [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. • [OLED Light]: Adjusts the screen brightness by varying the brightness of the OLED panel. •...
  • Page 59 • [Picture Option]: Customize the picture options. - [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. - [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. - [Black Level]: Adjust the brightness and contrast of the screen by adjusting the black level of the screen. - [Real Cinema]: Optimize the video image for a cinematic look.
  • Page 60: [Aspect Ratio]

    [Aspect Ratio] [Display] [Aspect Ratio] This feature enables you to change the picture size to view the picture at its optimal resolution. • [Full Wide]: Stretch the picture to fill the screen. • [Original]: Display the picture at its original resolution. [Rotation] [Display] [Rotation]...
  • Page 61: [Expert Controls]

    [Expert Controls] [Display] [Advanced Setting] [UHD Deep Color] If you connect an HDMI, DP, or OPS device to one of the Deep Color adjustable ports, you can select between UHD Deep Color On (6G) or Off (3G) in the UHD Deep Color settings menu. If a compatibility issue occurs with a graphics card when the Deep Color option is set to On at 3840 x 2160 @ 60 Hz, set the Deep Color option back to Off.
  • Page 62 [Adjust (RGB-PC)] This feature enables you to configure the PC display options in RGB mode. • [Set Automatically]: Automatically adjust the screen position, time, and phase. The image displayed on the screen can be unstable for a few seconds in the process of the configuration. •...
  • Page 63: Sound

    Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. • [Cinema]: Optimize sound for watching movies. •...
  • Page 64: [Sound Out]

    Some recently connected devices may automatically attempt to reconnect to the Signage monitor when it is turned • It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting.
  • Page 65: [Audio Out]

    [External Speaker] (-5~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. Moving closer to – speeds up the audio output, while moving closer to + slows down the audio output, compared to the default value.
  • Page 66: Admin

    Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] This feature enables you to restrict changes made to dashboard lock settings on the Home screen. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] This feature enables you to configure the OSD lock feature so that settings or content cannot be changed.
  • Page 67: [Change Pin Code]

    [Change PIN Code] This feature enables you to set the password you use to enter the Installation menu. Enter your current password. Enter a new 4-digit password. Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •...
  • Page 68: Content Manager

    CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...
  • Page 69 [Delete] Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. Select the content you wish to delete. Click [Delete] in the upper right-hand corner of the screen. You can see that the content has been deleted.
  • Page 70 [Scheduler] [Scheduler] The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] Click [New Schedule] in the upper right-hand corner of the screen. Choose between [Playlist] and [Input Source]. 1) If you have selected [Playlist], select the playlist you wish to schedule the playback of.
  • Page 71 [Deleting a Schedule] Click [Delete] in the upper right-hand corner of the screen. Select the schedules you wish to delete. Click [Delete]. Check that the schedules have been deleted. [Calendar View] When you have registered schedules, click [Calendar View]. You can see that the schedules registered are displayed in the form of a timetable. NOTE •...
  • Page 72 [Supported Photo & Video Files] NOTE • Subtitles are not supported. • The photo feature is not supported in OLED models. Supported video codecs Extension Codec .asf, .wmv Video VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles Audio WMA Standard (excluding WMA v1/WMA Speech) .avi...
  • Page 73 Supported Photo File Formats File type Format Resolution .jpeg, .jpg, .jpe JPEG • Min: 64 x 64 • - Normal Type: 15360(W) x 8640(H) - Progressive Type: 1920(W) x 1440(H) .png • Min: 64 x 64 • Max: 5760 (W) x 5760 (H) .bmp •...
  • Page 74 • If your USB storage device has multiple partitions, or if you use a USB multi-card reader, you can use up to four partitions or USB memory devices. • If a USB storage device is connected to a USB multi-card reader, its volume data may not be detected. •...
  • Page 75: Group Manager 2.0

    Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 76 [Group Management] • Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •...
  • Page 77 [Setting Data Cloning] Select your desired group and click [Clone]. Check that the data have been copied on the slave sets. [Content Distribution] Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click [Distribute].
  • Page 78: Screenshare

    ScreenShare This feature allows the screen of a user's device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. [How to Use ScreenShare] Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right.
  • Page 79: Management Tools

    MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function • [Dashboard]: Display a summary of the product's status and provides links to each page. •...
  • Page 80: Picture Id

    Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each RS-232C IN RS-232C IN RS-232C IN...
  • Page 81: Touch

    TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control. Touching the screen for a certain period of time or pressing the “Touch Assistive Menu” local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product.
  • Page 82: Idb (Interactive Digital Board)

    IDB (Interactive Digital Board) • This feature may not be available on some models. • Different features are supported depending on the product. This feature provides writing function. To run IDB, press the (IDB) button or the local key IDB button on the Touch Assistive Menu.
  • Page 83: Ir Code

    IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks Remote control button (Power) MONITOR ON Remote control button MONITOR OFF Remote control button (Energy Saving Mode) Remote control button INPUT (Select input)
  • Page 84 Code (Hex) Function Remarks (Settings/Menu) Remote control button Auto Configuration Remote control button (Up) Remote control button (Down) Remote control button Remote control button (Right) (Left) Remote control button Remote control button (OK) (BACK) Remote control button Tile Remote control button Exit Remote control button Picture ID On (Red)
  • Page 85: Controlling Multiple Products

    CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being duplicated. Connecting cables •...
  • Page 86: Communication Parameter

    Communication Parameter NOTE • When using 3-wire connections (non-standard), an IR Baud Rate: 9600 bps daisy chain cannot be used. Data Length: 8 bits • Be sure to only use the provided gender to connect Parity Bit: None properly. Stop Bit: 1 bit •...
  • Page 87: Command Reference List

    Command Reference List Command Data (Hexadecimal) [Power] 00 to 02 [Select input] See [Select Input] [Aspect Ratio] See [Aspect Ratio] [Brightness Control] See [Brightness Control] [Picture Mode] See [Picture Mode] [Contrast] 00 to 64 [Brightness] 00 to 64 [Sharpness] 00 to 32 [Color] 00 to 64 [Tint]...
  • Page 88 Command Data (Hexadecimal) Software Version [White Balance] Red Gain 00 to FE [White Balance] Green Gain 00 to FE [White Balance] Blue Gain 00 to FE [White Balance] Red Offset 00 to 7F [White Balance] Green Offset 00 to 7F [White Balance] Blue Offset 00 to 7F [Backlight]...
  • Page 89 Command Data (Hexadecimal) [Network Settings] n, 80(81)(82) See [Network Settings] [Auto Configuration] [H Position] 00 to 64 [V Position] 00 to 64 [H Size] 00 to 64 [Power On Status] 00 to 02 Wired [Wake On LAN] 00 to 01 [Intelligent Auto] 00 to 01 [OSD Rotation]...
  • Page 90 Command Data (Hexadecimal) [On/Off Time Scheduling] n, 9a See [On/Off Time Scheduling] [Holiday Setting] n, 9b See [Holiday Setting] [UPnP] Mode n, 9c 00 to 01 [Home Dashboard Lock] n, 9d 00 to 01 [USB Lock] n, 9e 00 to 01 [Wi-Fi Lock] n, 9f 00 to 01...
  • Page 91: Transmission/Reception Protocol

    Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): Identifies between the factory setting and the user setting modes. * (Command 2): This command is used to control the monitor. * (Set ID): Used for selecting a set you want to control. A unique Set ID can be assigned to each set ranging from 1 to 1000 (01H to FFH) under Settings in the OSD menu.
  • Page 92 01. [Power] (Command: k a) 03. [Aspect Ratio] (Command: k c) Controls the power on/off status of the monitor. Adjusts the aspect ratio of your monitor. Transmission Transmission (k)(a)( )([Set ID])( )(Data)(Cr) (k)(c)( )([Set ID])( )(Data)(Cr) Data 00: [Off] Data 02: [Full Wide] 01: [On] 06: [Original]...
  • Page 93 06. [Contrast] (Command: k g) 09. [Color] (Command: k i) Adjusts the screen contrast. Adjusts the screen colors. Transmission Transmission (k)(g)( )([Set ID])( )(Data)(Cr) (k)(i)( )([Set ID])( )(Data)(Cr) Data 00-64: [Contrast] 0-100 Data 00-64: [Color] 0-100 Acknowledgment Acknowledgment (g)( )([Set ID])( )(OK/NG)(Data)(x) (i)( )([Set ID])( )(OK/NG)(Data)(x) 07.
  • Page 94 12. [Balance] (Command: k t) 15. [Volume Control] (Command: k f) Adjusts the sound balance. Adjusts the playback volume. Transmission Transmission (k)(t)( )([Set ID])( )(Data)(Cr) (k)(f)( )([Set ID])( )(Data)(Cr) Data 00-64: Left 50-Right 50 Data 00-64: [Volume] 0-100 Acknowledgment Acknowledgment (t)( )([Set ID])( )(OK/NG)(Data)(x) (f)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models.
  • Page 95 17. [Clock] 2 (hour/minute/second) (Command: f x) 20. [Language] (Command: f i) Sets the Clock 2 values (hour/minute/second). Sets the OSD language. Transmission Transmission (f)(x)( )([Set ID])( )(Data1)( )(Data2)( )(Data3)(Cr) (f)(i)( )([Set ID])( )(Data)(Cr) Data1 00 to 17: Hour 00 to hour 23 Data 00: Czech Data2 00 to 3B: Minute 00 to minute 59...
  • Page 96 21. Set [Default] (Command: f k) 24. Time Elapsed (Command: d l) Executes Reset. Displays the time that has elapsed after your monitor has turned on. Initialize Screen can only be executed in RGB input mode. Transmission Transmission (d)(l)( )([Set ID])( )(Data)(Cr) (f)(k)( )([Set ID])( )(Data)(Cr) Data FF: Reads status...
  • Page 97 27. [White Balance] Red Gain (Command: j m) 30. [White Balance] Red Offset (Command: s x) Adjusts the red gain value for white balance. Adjusts the red offset value for white balance. Transmission Transmission (j)(m)( )([Set ID])( )(Data)(Cr) (s)(x)( )([Set ID])( )(Data)(Cr) Data 00 to FE: Red gain 0 to 254 Data...
  • Page 98 33. [Backlight] (Command: m g) 36. Check [Tile Mode] (Command: d z) Adjusts the backlight brightness. Checks the tile mode. Transmission Transmission (m)(g)( )([Set ID])( )(Data)(Cr) (d)(z)( )([Set ID])( )(Data)(Cr) Data 00 to 64: [Backlight] 0 to 100 Data FF: Checks [Tile Mode] Acknowledgment Acknowledgment (g)( )([Set ID])()(OK/NG)(Data)(x)
  • Page 99 39. [Energy Saving] Settings (Command: f j) 42. [Fail Over] Select (Command: m i) Sets the Display Power Management feature. Sets an input mode for fail over. Transmission Transmission (f)(j)( )([Set ID])( )(Data)(Cr) (m)(i)( )([Set ID])( )(Data)(Cr) Data 00: [Off] Data 00: [Off] 04: 1 minute...
  • Page 100 44. Remote Controller Key Lock (Command: t p) 46. Check [Status] (Command: s v) Configures the settings of the product's remote control key. Checks the current signal of the product. Transmission Transmission (t)(p)( )([Set ID])( )(Data)(Cr) (s)(v)( )([Set ID])( )(Data)( )(FF)(Cr) Data 00: All keys lock off Data...
  • Page 101 48. [Daylight Saving Time] (Command: s d) Data 08 (when checking the temperature of each temperature sensor when the monitor set was Sets Daylight Savings Time. last powered off) Transmission Acknowledgment (s)(d)( )([Set ID])( )(Data1)( )(Data2)( ) (v)( )([Set ID])( )(OK/NG)(Data)(Data1) (Data3)( ) (Data4)( )(Data5)( )(Cr) (Data2)(Data3)(x) Data1 00: [Off] (Data2-5: FF)
  • Page 102 50. [ISM Method] (Command: j p) 51. [Network Settings] (Command: s n, 80 or 81 or Selects an ISM method. Configures network and DNS settings. Transmission Transmission (j)(p)( )([Set ID])( )(Data)(Cr) (s)(n)( )([Set ID])( )(Data1)( )(Data2)( ) Data 01: [Inversion] (Invert) (Data3)( )(Data4)( )(Data5)(Cr) 02: [Orbiter] (Move) Data1 80: Configures/views the temporary IP mode...
  • Page 103: Power On Status]

    52. [Auto Configuration] (Command: j u) 55. [H Size] (Command: f s) Automatically corrects the position and shaking of the picture. Adjusts the horizontal size of the screen. (Works only in RGB-PC input mode.) * The operational range varies depending on the RGB input resolution.
  • Page 104: Intelligent Auto]

    58. [Intelligent Auto] (Command: t i) 61. [Content Sync] (Command: t g) Selects an Intelligent Auto option. Sets Content Sync. Transmission Transmission (t)(i)( )([Set ID])( )(Data)(Cr) (t)(g)( )([Set ID])( )(Data)(Cr) Data 00: [Off] Data 00: [Off] 01: [On] 01: [On] Acknowledgment Acknowledgment (i)( )([Set ID])( )(OK/NG)(Data)(x)
  • Page 105: Scan Inversion] S N

    64. [Scan Inversion] (Command: s n, 87) 67. [Brightness Scheduling] (Command: s s) Turns on/off Scan Inversion. Sets Brightness Scheduling. Transmission Transmission (s)(n)( )([Set ID])( )(8)(7)( )(Data)(Cr) (s)(s)( )([Set ID])( )(Data1)( )(Data2)( )(Data3)(Cr) Data 00: [Off] Data1 01: [On] 1. f1 to f6 (data reading) F1: Reads the 1st brightness schedule's data Acknowledgment F2: Reads the 2nd brightness schedule's data.
  • Page 106: Multi Screen] Mode & Input X C

    68. [Multi Screen] Mode & Input (Command: x c) 70. [Screen Off] (Multi Screen) (Command: x e) Saves and controls Multi Screen modes and inputs. Turns on/off each screen in the Multi Screen. Transmission Transmission (x)(c)( )([Set ID])( )(Data1)( )(Data2)( )(Data3( )(Data4) (x)(e)( )([Set ID])( )(Data1)( )(Data2)(Cr) ( )(Data5)( )(Cr) Data1 Controls the Main input...
  • Page 107: Wireless [Wake On Lan] S N

    73. Wireless [Wake On LAN] (Command: s n, 90) 76. [On/Off Time Scheduling] (Command: s n, 9a) Sets the Wireless Wake-on-LAN feature. Sets on/off time schedules. Transmission Transmission (s)(n)( )([Set ID])( )(9)(0)( )(Data)(Cr) 1. (s)(n)( )([Set ID])( )(9)(a)( ) (Data1)( )(Data2)( )(Data3)( )(Data4)( )(Data5)(Cr) Data 00: [Off] 2.
  • Page 108: Holiday Setting]

    77. [Holiday Setting] (Command: s n, 9b) 2. Checking a Schedule Data1 Select the desired schedule. Sets holidays. F1: Reads the 1st schedule Transmission F2: Reads the 2nd schedule 1. (s)(n)( )([Set ID])( )(9)(b)( ) F3: Reads the 3rd schedule (Data1)( )(Data2)( )(Data3)( ) F4: Reads the 4th schedule (Data4)( )(Data5)( )(Data6)(Cr)
  • Page 109: Home Dashboard Lock] S N, 9D

    79. [Home Dashboard Lock] (Command: s n, 9d) 82. [Screen Share Lock] (Command: s n, a0) Sets Home Dashboard Lock. Sets Screen Share Lock. Transmission Transmission (s)(n)( )([Set ID])( )(9)(d)( )(Data)(Cr) (s)(n)( )([Set ID])( )(a)(0)( )(Data)(Cr) Data 00: [Off] Data 00: [Off] 01: [On] 01: [On]...
  • Page 110: [Digital Audio Input] N, A2

    84. [Digital Audio Input] (Command: s n, a2) 87. [Natural Size] (Command: s n, a5) Sets Digital Audio Input. Sets Natural Size. Transmission Transmission (s)(n)( )([Set ID])( )(a)(2)( )(Data)(Cr) (s)(n)( )([Set ID])( )(a)(5)( )(Data)(Cr) Data 00: [Digital] Data 00-64: [Natural Size] 0-100 01: [Analog] Acknowledgment Acknowledgment...
  • Page 111: Play Internal Storage Media S N, A8

    90. Play Internal Storage Media (Command: s n, a8) 93. [DPM Wake Up Control] (Command: s n, 0b) Plays the media stored on the monitor's internal storage. Selects a DPM Wake Up option. Internal storage media: videos and images stored on the Transmission monitor's internal storage after being exported via Contents (s)(n)( )([Set ID])( )(0)(b)( )(Data)(Cr)
  • Page 112: Apply To All Inputs] S N

    95. [Apply to all inputs] (Command: s n, 52) Apply the video mode and low value of the current input to the same video value of all inputs. Transmission (s)(n)( )([Set ID])( )(5)(2)( )(Data)(Cr) Data 01: [Apply] Acknowledgment (n)( )([Set ID])( )(OK/NG)(5)(2)(Data)(x) * This feature may not be available on some models.

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