Smart Diagnosis™ Function - LG DLGX3901 Series Owner's Manual

48 SMART FUNCTIONS
Smart Diagnosis™ Function
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit troubleshooting
data to a smartphone using the LG ThinQ
application.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow
the instructions provided in the LG ThinQ
application.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis™ feature in the menu. Follow
the instructions for audible diagnosis provided in
the LG ThinQ application.
1
Press the Power button to turn on the
appliance.
• Do not press any other buttons.
2
Hold the mouthpiece of your phone in front of
the c or d logo.
3
Press and hold the Temp. button for 3
seconds or longer while continuing to hold
your phone near the logo.
4
Keep the phone in place untill the tone
transmission has finished. The display will
count down the time. Once the count down
is over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.