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American Spas AM745L-W Owner's Manual

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LTR50001143, Rev. ZZ
4/28/20

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  • Page 1 LTR50001143, Rev. ZZ 4/28/20...

  • Page 2: Table Of Contents

    Table of Contents Important Safety Instructions ..1 Clear Water Plan ....29 Preparing for Your New Portable Spa . 3 The Key to Clear Water .

  • Page 3: Important Safety Instructions

    Important Safety Instructions READ AND FOLLOW ALL INSTRUCTIONS. WARNING: DANGER -- Risk of injury: To reduce the risk of injury, do not permit children to The suction fittings in this spa are sized to match use this product unless they are closely supervised the specific water flow created by the pump.
  • Page 4 DANGER -- Risk of electric shock: • Replace a damaged power cord immediately. • Do not bury the power cord. • Connect to a grounded, grounding-type receptacle only. WARNING: People with infectious diseases should not use a spa or hot tub. WARNING: To avoid injury, exercise care when entering or exiting the spa or hot tub.

  • Page 5: Preparing For Your New Portable Spa

    Preparing for Your New Portable Spa Pre-Delivery Checklist Most cities and counties require permits for exterior Before Delivery construction and electrical circuits. In addition, some Plan your delivery route communities have codes requiring residential barriers Choose a suitable location for the spa such as fencing and/or self-closing gates on property to prevent unsupervised access to the property by Lay a 5 - 8 cm concrete slab...

  • Page 6: Preparing A Good Foundation

    Preparing a Good Foundation If you are installing the spa indoors, pay close Your spa needs a solid and level foundation. The attention to the flooring beneath it. Choose flooring area that it sits on must be able to support the weight that will not be damaged or stained.

  • Page 7: Hookup

    Opening the Front Door Panel for Electrical Hookup The following electrical connections must be performed by a licensed electrical contractor. Unscrew and remove the two corner panels on each side of the spa’s front door. Reach in and pull the drain assembly through by a few inches. Carefully unscrew the black outer drain knob and then unscrew and remove the front door panel.

  • Page 8: 240 Volt Electrical Installation

    240 Volt Electrical Installation may result in fire or personal injury and will be All 240V spas must be permanently connected (hard the sole responsibility of the spa owner. wired) to the power supply. See the wiring diagram on page 7. The power supplied to the spa must be on a dedicated These instructions describe the only acceptable GFCI protected circuit as required by NEC 70 with no...

  • Page 9: Gfci Wiring Diagram (Balboa)

    GFCI Wiring Diagram (Balboa) American Spa Owner’s Manual LTR50001143, Rev. ZZ...

  • Page 10: Gfci Wiring Diagram (Neo)

    GFCI Wiring Diagram (NEO) American Spa Owner’s Manual LTR50001143, Rev. ZZ...

  • Page 11: Neo Wiring Diagram

    NEO Wiring Diagram American Spa Owner’s Manual LTR50001143, Rev. ZZ...

  • Page 12: Filling And Powering Up Your Portable Spa

    Filling and Powering Up Your Portable Spa 1. Inspect the spa equipment. After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician, inspect all plumbing connections in the equipment area of your spa. Ensure that these connections are secure and that they did not loosen during shipment.
  • Page 13 4. Turn on power to the spa. When the spa is filled to the correct level, turn on the power at the GFCI breaker. (Ensure that the 120V spas are connected to the proper electrical outlet.) 5. Prime the pump. For NEO 1100.
  • Page 14 6. Install the filter into the filter canister. Make sure the filter has soaked at least 30 minutes before you install it. Insert the filter all the way and screw it in. Do not over-torque the cartridge during installation, just hand tighten gently. 7.

  • Page 15: Priming The Pump

    Priming the Pump New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function.

  • Page 16: Initial Start-Up

    Operating Your Spa Spa Topside Control (Balboa) For one pump systems For two pump systems Initial Start-up Temperature Adjustment (Range 80°F to 104°F, 26°C to 40°C) When first powered up, your hot tub will perform a self-diagnostic check and go into priming mode. The electronic control panel displays the actual water When the control panel displays PR, IMMEDIATELY temperature in degrees Fahrenheit.
  • Page 17 Automatic Time-outs Standard, Economy and Sleep Heating Modes These features will automatically turn themselves off during periods of continuous use: Your new hot tub is equipped with a heating feature that gives you complete control of the heating system. • Low speed pump After 4 hours When the hot tub is powered up, it will automatically...

  • Page 18: Electrical Power Efficiency

    Electrical Power Efficiency usage temperature. Your new spa comes equipped with an electric heater. Following the directions listed below will ensure the • The air venturis should be used sparingly. When most efficient operation: open, water temperature drops quite rapidly and NOTE: This method is only for spa usage under two can also dissipate chemicals.
  • Page 19 Message Meaning Action Required Persistent low flow problems. Follow action required for HL or HFL message. Heater is shut down, but other spa Heating capacity of the spa will not reset functions continue to run normally. automatically. Press any button to reset. Displays on the fifth occurrence of the HL or HFL message within 24 hours.

  • Page 20: Spa Topside Control (Neo)

    Spa Topside Control (NEO) NEO one-pump system NEO two-pump system American Spa Owner’s Manual LTR50001143, Rev. ZZ...
  • Page 21 American Spa Owner’s Manual LTR50001143, Rev. ZZ...
  • Page 22 American Spa Owner’s Manual LTR50001143, Rev. ZZ...
  • Page 23 Settings Screens American Spa Owner’s Manual LTR50001143, Rev. ZZ...
  • Page 24 Error Screens American Spa Owner’s Manual LTR50001143, Rev. ZZ...

  • Page 25: Settings

    Adjusting Date-Time and Filtration Settings Shown below is the default topside screen. (Your temperature setting may vary according to your preferences.) In order to access and change the internal clock of your spa, first press MENU. The color and button pattern of your topside panel may differ from those shown below.
  • Page 26 Press the MENU button to select the option. Press the UP-DOWN buttons to increase or decrease the value of each highlighted field. Press the MENU button to advance to the next field you wish to change. American Spa Owner’s Manual LTR50001143, Rev.
  • Page 27 Press RETURN when you have finished setting date and time to save your chosen settings. Once the screen has reverted back to temperature, you can now adjust Filter Cycles. NOTE: You do not necessarily have to adjust the Filter Cycles because the default factory settings give you two Filter Cycles per day automatically.
  • Page 28 Filter Cycles 1 and 2 are the factory-programmed defaults. These may be satisfactory for your needs, but can be customized if you wish. If you leave the Filter Cycles option untouched, you will still have Filter Cycles 1 and 2 working for you every day. Filter Cycles 3 and 4 can also be employed in addition to Filter Cycles 1 and 2 and these Cycles allow full customization as well.

  • Page 29: Jets

    Jets Almost all of the jets in your spa are adjustable. Rotating the face of an adjustable jet to the left (counter-clockwise) will decrease the amount of water flow through the jet. Rotating the face of an adjustable jet to the right (clockwise) will increase the amount of water flow through the jet.

  • Page 30: Cover Latches

    Waterfall Some spa series include a waterfall. When the booster pump is on, rotate the dial on top (for the cascade waterfall) or turn the knob (for the hydro streamer -- see below). Hydro Streamer Waterfall Your spa may include two to eight streamer waterfalls. When the booster pump is on, turn the 1”...

  • Page 31: Clear Water Plan

    Clear Water Plan Contents of this section: This section is intended for new spa owners with no Testing and Adjusting Spa Water experience with water chemistry. Everyone’s experi- ence with maintaining water quality is different, but Sanitation there are some general concepts you need to know. Filtration Water maintenance is not difficult, although it re- Bather Load...

  • Page 32: Testing And Adjusting Spa Water

    Testing and Adjusting Spa Water You have two types of testing methods to choose from: • The reagent test kit is a method which provides a high level of accuracy. It is available in either liquid or tablet form. • Test strips are a convenient testing method commonly used by spa owners.

  • Page 33: Sanitation

    Sanitation Sanitizers kill bacteria and other organic waste by breaking them down to non-harmful levels and are filtered out. Before you fill your spa, you need to decide which chemical sanitizer you wish to use. Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage. We recommend either bromine or chlorine as your sanitizer.

  • Page 34: Bather Load

    Bather Load “Bather Load” is the term used to describe the number of people using a spa, combined with the length of usage, and the frequency of usage. All these factors have a great effect on the spa water. The higher the bather load, the more chemicals need to be added and a longer filtration time will be needed.

  • Page 35: Maintenance Schedule

    Maintenance Schedule Each time you refill the spa Follow the section “Filling and Powering Up Your Portable Spa” on page 10. Prior to each use Test the spa water using either test strips a reagent test kit. Adjust chemical levels as necessary. Once a week Test the spa water using either test strips a reagent test kit.

  • Page 36: Troubleshooting Water Clarity Problems

    Troubleshooting Water Clarity Problems Problem Probable Causes Possible Solutions Cloudy Water • Dirty filter • Clean filter • Excessive oils / organic • Shock spa with sanitizer matter • Add sanitizer • Improper sanitization • Adjust pH and/or alkalinity to recommended •...

  • Page 37: Cleaning And Maintenance

    Cleaning and Maintenance Removing and Reseating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up. As you do this, the pillow inserts will pop out of the holes.

  • Page 38: Draining Your Portable Spa

    Draining Your Portable Spa 1. Turn off the power at the breaker. 4. Locate hose ending with the ¾ inch hose-bib fixture. 2. Remove all filters. 5. Unscrew the cap. 3. Using a Phillips screwdriver, remove the screws to the access panel and open it. 6.

  • Page 39: Vacation Care

    Vacation Care You can leave your spa unattended for up to two weeks if you follow these instructions. ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water. 1.

  • Page 40: Sound System And Perimeter Lighting

    Sound System and Perimeter Lighting Using the Freedom Sound System The Freedom Sound System entertainment option contains a Bluetooth-enabled speaker system ™ that is available for certain Cal Spa models. Any Bluetooth-enabled device can be used to play audio through your spa. Before you can use the sound system, you need to pair the Bluetooth module with your device.

  • Page 41: Led Lighting

    LED Lighting Press the LIGHT button on the topside control panel to turn the spa light on. If your spa has perimeter LED lights, they will also light up at the same time as the spa light. The LEDs operate in three modes: 1.

  • Page 42: Appendix

    Please visit www.quickspaparts.com Appendix to order your replacement parts. Replacement Parts Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts SQ3M halo, 3” mini massage jet SQN halo, 2” directional neck jet, 100% shut-off Halo w/ graphite center Halo with gray eyeball PLU29530-141-500 PLU29923-114-000 SQN halo, 2”...
  • Page 43 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Water Diverter Valves Hio, Roto, 3” pro-loc Diverter Valve 2” Star Fire, Textured Black PLU29530-121-500 PLU21300468 Diverter Valve 1” Star Fire, Textured Black PLU21300469 Hio, Roto, 3.5” pro-loc Air Control Valve PLU29530-031-500 Air Control Valve Star...
  • Page 44 Please visit www.quickspaparts.com to order your replacement parts. Waterfalls Replacement Cabinet Panels Cascade II The complete selection of replacement cabinets for all models is very extensive and too lengthy for this Waterfall Curved Black Textured owner’s manual. To order replacement panels for with Valve your spa, visit www.quickspaparts.com.
  • Page 45 Please visit www.quickspaparts.com to order your replacement parts. Covers All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling. Basic 4” - 2.5” The covers listed below are filled with 1 lb. foam. 1.0 Lb.
  • Page 46 Please visit www.quickspaparts.com to order your replacement parts. Spa Cover Lock and Key ACC01800020 Pillows Counter Lounge Pillow ACC01401500NL American Spa Owner’s Manual LTR50001143, Rev. ZZ...
  • Page 47 Troubleshooting Symptom Possible Causes Possible Solutions System / Power Problems System does not work Power is turned off Reset spa Control pad and spa No electrical power to spa Turn on or reset the GFCI circuit breaker. equipment do not If this does not solve the problem, have operate a qualified electrician check the electrical...
  • Page 48 Symptom Possible Causes Possible Solutions Water Problems Water is not clean For all water clarity problems, see page 25. High water Very high evaporation or heavy Use the cover and refill as necessary consumption splashing Low water stream Running in FILTER mode - slow Select high speed jets from the jets speed...
  • Page 49 Symptom Possible Causes Possible Solutions Pump Problems Pump runs constantly – Problem with circuit board Contact your dealer will not shut off Noisy pump Water level is too low Add water to normal level Block wall suctions or skimmer Clean the wall suction/skimmer Damaged or worn-out motor block Contact your dealer Clogged floor suction or skimmer...

  • Page 50: Limited Warranty

    January 1, 2020 and installed for residential use. This limited warranty is only valid on portable spas delivered in the United States and Canada. 5 Years Shell Structural American Spas are warranted against water loss due to defects in the spa shell. YEAR 2 Years Shell Finish American Spas are warranted against blistering, cracking, or delaminating of the interior surface of the spa shell.
  • Page 51 Coverage under this limited Warranty Limitations warranty shall commence as of the original date of This Limited Warranty is void if: American Spas (the delivery and the duration of such coverage shall not “Manufacturer”) or its designated representative...

  • Page 52: Locating The Product Serial Number

    Locating the Product Serial Number The serial number of your spa is located on a metal plate attached to the lower right front panel of the spa. You will need this number to properly register your spa and activate coverage. Write this information in the space provided below.

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