LG DLGX8388WM Manual page 19

T RO U B L E S H O OT I N G
BEFORE CALLING FOR SERvICE
Problem Possible Causes
Drying time is not • Heat settings, load size, or
consistent dampness of clothing is not
consistent.
Clothes take too • Load is not properly sorted.
long to dry
• Large load of heavy fabrics.
• Dryer controls are not set
properly.
• Lint filter needs to be
cleaned.
• Exhaust ducts blocked, dirty,
or duct run is too long.
• House fuse is blown, circuit
breaker has tripped, or
power outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
Clothes are wrinkled • Clothes dried too long
(overdried).
• Clothes left in dryer too long
after cycle ends.
Clothes are shrinking • Garment care instructions
are not being followed.
The screen displays:
• Water supply error.
ERROR
WATER SUPPLY ERROR.
FILL STEAM FEEDER
WITH FILTERED WATER.
SEE OWNERS MANUAL.
ADD WATER SENSOR DRY
20% 0:35
EST. TIME
REMAINING
DRYING
NORMAL MEDIUM _ _ _ LOW

(cont.)
Solutions
• The drying time for a load will vary depending on the
heat setting, the type of heat used (electric, natural,
or LP gas), the size of the load, the type of fabrics,
the wetness of the clothes, and the condition of the
exhaust ducts and lint filter.
• Separate heavy items from lightweight items. Larger
and heavier items take longer to dry.
• Heavy fabrics take longer to dry because they tend
to retain more moisture. To help reduce and maintain
more consistent drying times for large and heavy
fabrics, separate these items into smaller loads of
a consistent size.
• Use the appropriate control settings for the type of
load you are drying.
• Make sure the lint filter is cleaned before every load.
With some loads that produce high amounts of lint, it
may be necessary to clean the filter during the cycle.
• Confirm that the exhaust ductwork is properly
configured and free of debris, lint, and obstructions.
Make sure that outside wall dampers can open
properly and are not blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra
items to ensure proper tumbling action.
• Overdrying a load of laundry can lead to wrinkled
clothes. Try a shorter drying time, and remove items
while they still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end of
the cycle. Use the WRINKLE CARE option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.
• To avoid shrinkage, please carefully follow the fabric
care instructions for your garment, because some
fabrics will naturally shrink when washed. Other fabrics
can be washed but will shrink when dried in a dryer. Use
a low or no heat setting and/or the RACK DRY option.
• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to
MAX line.
(2) Make sure steam feeder is seated properly and
drawer is fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor
in steam generator will not work.
• Pump not working. Unplug dryer and call for service.
BEFORE CALLING FOR SERvICE
(cont.)
Problem Possible Causes
Water drips from
• This is normal.
nozzle when Steam
Cycle starts.
Steam doesn't
• Water level error.
generate but no error
code is shown.
Garments still
• Too many or too different
wrinkled after
types of garments in dryer.
STEAM FRESH ™ .
There are no creases
• The function of this cycle
left on garment after is to remove wrinkles from
STEAM FRESH ™ . fabric.
Garments have • This is normal.
static after REDUCE
STATIC.
Garments are too
• Correct drying options not
damp or too dry after
selected.
REDUCE STATIC.
Garments are not • This is normal.
uniformly damp after
EASY IRON.
Water drips from
• This is normal.
door during EASY
IRON.
Steam is not visible
• This is normal.
during Steam Cycle.
The drum does not
• This is normal.
turn during Steam
Cycle.
Cannot see steam
• This is normal.
vapor at the
beginning of cycle.
The display shows
• MORE TIME button pressed.
BULKY LOAD.
Top plate of the dryer
• This is normal.
is very warm.
Odors remain in
• STEAM FRESH ™ did not
clothing after
remove odor completely.
STEAM FRESH .
™
T RO U B L E S H O OT I N G
Solutions
• This is steam condensation. The dripping water
will stop after a short time.
• Unplug dryer and call for service.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
• Use an iron to make creases.
• Depends on individual moisture level in skin.
• Select load weight manually before starting
REDUCE STATIC option.
• Depends on the amount or type of garments.
• This is steam condensation on door surface.
• Steam vapor is difficult to see when the door is
closed.
• The drum is turned off so that the steam vapor
remains in the drum.
• Steam is released at different stages of the cycle
for each option.
• Pressing the MORE TIME button several times will
set the cycle for a large load such as a comforter.
• The top plate of the dryer will get warm during
steam functions.
• Fabrics containing strong odors should be
washed in a normal cycle.