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Troubleshooting >
Wireless WAN
Wireless WAN
What should I do if my computer cannot connect to the wireless WAN?
❑ Make sure the battery pack is installed properly and charged.
❑ Make sure the SIM card is 3G data enabled and activated by your telecom operator. When inserting the SIM card, be sure
to follow the procedure in Inserting a SIM Card
❑ Your mobile phone network needs to cover your area. Contact your network provider for information on the network
coverage.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure the switch next to Wireless WAN is set to On in the VAIO Smart Network window.
❑ You may need to manually enter Access Point Name (APN) information in your connection manager software. In such a
case, make sure you have correct APN information from your telecom operator. See the help file included with the
connection manager software for more information.
❑ Check that your connection manager software has detected the wireless WAN modem successfully. It may take some
time for the software to detect the wireless WAN modem.
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