Page 1 Operating Instructions - Hardware Guide Personal Computer VGN-TT Series...
Page 2: Table Of Contents
Contents Before Use................4 Using Fingerprint Authentication .........69 Finding More about Your VAIO Computer ....5 Using the TPM .............76 Ergonomic Considerations ..........7 Using Peripheral Devices ..........82 Getting Started..............9 Using the Noise Canceling Headphones .....83 Locating Controls and Ports........10 Connecting a Docking Station ........89 About the Indicator Lights ...........
Page 3 Precautions..............142 Speakers ..............190 Handling the LCD Screen ......... 143 Touch Pad ..............191 Using the Power Source ........... 144 Keyboard ..............192 Handling Your Computer........... 145 Floppy Disks ..............193 Handling the Built-in Camera ........148 Audio/Video ...............194 Handling Discs ............149 Memory Stick .............197 Using the Battery Pack..........
Page 4: Before Use
Before Use ® Congratulations on your purchase of this Sony VAIO computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. External views illustrated in this manual may look slightly different from those of your computer.
Page 5: Finding More About Your Vaio Computer
Before Use > Finding More about Your VAIO Computer Finding More about Your VAIO Computer This section provides support information about your VAIO computer. 1. Printed Documentation ❑ Quick Start Guide — An overview of components connection, set-up information, etc. ❑...
Page 6 Before contacting VAIO Helpdesk by telephone, try to solve the problem by reading the supplied documentation and visiting other Sony web sites. ❑ For other Sony products, visit the web site at http://www.sony.net. ❑ For available optional accessories, visit the following web sites: ❑...
Page 7: Ergonomic Considerations
Before Use > Ergonomic Considerations Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations for both stationary and portable environments: ❑...
Page 8 Before Use > Ergonomic Considerations ❑ Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well.
Page 9: Getting Started
Getting Started > Getting Started This section describes how to get started with using your VAIO computer. ❑ Locating Controls and Ports (page 10) ❑ About the Indicator Lights (page 17) ❑ Connecting a Power Source (page 18) ❑ Using the Battery Pack (page 19) ❑...
Page 10: Locating Controls And Ports
Getting Started > Locating Controls and Ports Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. The appearance of your computer may be different from those illustrated in this manual due to variations in specifications. It may also vary in some countries or areas.
Page 11 Getting Started > Locating Controls and Ports Media Access indicator (page 17) Memory Stick slot (page 42) WIRELESS indicator (page 17) Charge indicator (page 17) Disc drive indicator (page 17) Built-in microphone (monaural) SD memory card slot (page 50) WIRELESS switch (page 57), (page 64)
Page 12 Getting Started > Locating Controls and Ports Back Battery connector (page 19)
Page 13 Getting Started > Locating Controls and Ports Right Optical disc drive (page 34) Manual eject hole (page 180) Optical disc drive indicator (page 17) Substitute drive eject button (page 34) Monitor port (page 99) Power button/Power indicator (page 17)
Page 14 Getting Started > Locating Controls and Ports Left DC IN port (page 18) Air vents Security slot ExpressCard/34 slot (page 47) i.LINK 4-pin (S400) port (page 111) Hi-Speed USB (USB 2.0) ports (page 109) Microphone jack (page 108) Headphones jack (page 97), (page 83)
Page 15 Getting Started > Locating Controls and Ports Port cover Open the port cover to access the ports behind it. Push out the top edge of the port cover and gently pull the cover until it is completely out of the socket. Network (Ethernet) port (page 56) Modem port...
Page 16 Getting Started > Locating Controls and Ports Bottom Air vents Docking station connector (page 90) Memory module compartment cover (page 136)
Page 17: About The Indicator Lights
Getting Started > About the Indicator Lights About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, blinks slowly in orange while the computer is in Sleep mode, and turns off when the computer is off or in Hibernate mode.
Page 18: Connecting A Power Source
Getting Started > Connecting a Power Source Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Using the AC Adapter ✍ Use only the supplied AC adapter for your computer. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
Page 19: Using The Battery Pack
Getting Started > Using the Battery Pack Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the battery LOCK switch (1) inward.
Page 20 Getting Started > Using the Battery Pack Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery compartment fit into the U-shaped cuts (3) on either side of the battery pack.
Page 21 When your computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance...
Page 22 Getting Started > Using the Battery Pack Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack Install the battery pack. Connect the computer to a power source with the AC adapter. The charge indicator light turns on while the battery pack is charging.
Page 23 Getting Started > Using the Battery Pack ✍ Keep the battery pack in your computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery charge level falls below 10%, you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack.
Page 24 Follow steps 1 and 2 in To enable the battery care function and the quick charge function above, click Advanced, and check detailed information. If the battery charge capacity is low, replace the battery pack with a new genuine Sony battery...
Page 25 Getting Started > Using the Battery Pack Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpaper as your desktop background. To set the battery life conserving wallpaper Click Start, All Programs, and VAIO Control Center. Click Display and then Long Battery Life Wallpaper Setting.
Page 26 Getting Started > Using the Battery Pack Removing the Battery Pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode.
Page 27: Shutting Down Your Computer Safely
Getting Started > Shutting Down Your Computer Safely Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and then Shut Down.
Page 28: Updating Your Computer
Getting Started > Updating Your Computer Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
Page 29: Using Your Vaio Computer
Using Your VAIO Computer > Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 30) ❑ Using the Touch Pad (page 31) ❑ Using Special-function Buttons (page 32) ❑...
Page 30: Using The Keyboard
Using Your VAIO Computer > Using the Keyboard Using the Keyboard Your keyboard has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key ✍ Some keyboard functions can be used only after the operating system is finished launching. Combinations/Feature Functions Fn + 8 (F5/F6): brightness control...
Page 31: Using The Touch Pad
Using Your VAIO Computer > Using the Touch Pad Using the Touch Pad You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide your finger on the touch pad (1) to place the pointer (2) on an item or object. Click Press the left button (3) once.
Page 32: Using Special-Function Buttons
Using Your VAIO Computer > Using Special-function Buttons Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button Functions % Muting button Turns the volume on and off. - 2 + Volume control buttons Decrease (-) and increase (+) the volume.
Page 33: Using The Built-In Camera
Using Your VAIO Computer > Using the Built-in Camera Using the Built-in Camera Your computer is equipped with a built-in MOTION EYE camera. With the preinstalled image capture software, you can perform the following operations: ❑ Capturing still images and movies ❑...
Page 34: Using The Optical Disc Drive
Using Your VAIO Computer > Using the Optical Disc Drive Using the Optical Disc Drive Your computer is equipped with a built-in optical disc drive. Features and options in this section may not be available on your computer. See the specifications to find out about the configuration of your computer. To insert a disc Turn on the computer.
Page 35 Using Your VAIO Computer > Using the Optical Disc Drive Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place. Close the drive tray by pushing it in gently. Do not remove the optical disc when your computer is in a power saving mode (Sleep or Hibernate).
Page 36 Using Your VAIO Computer > Using the Optical Disc Drive Supported Disc Media ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. See the reference chart below to find out which type of optical disc drive supports which types of media. PR: playable and recordable P: playable but not recordable –: not playable or recordable...
Page 37 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
Page 38 Using Your VAIO Computer > Using the Optical Disc Drive Notes on Using the Optical Disc Drive Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive.
Page 39 Using Your VAIO Computer > Using the Optical Disc Drive Notes on region codes ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
Page 40 Using Your VAIO Computer > Using the Optical Disc Drive You can change the region code only a limited number of times. When you have exceeded this number, the drive's region code is permanently assigned and you will not be able to change it again. Reconfiguring your computer does not reset this count. If you change the region code while the WinDVD or WinDVD BD software is running, restart the software or eject the disc and re-insert it to make the new setting effective.
Page 41 Using Your VAIO Computer > Using the Optical Disc Drive Playing Discs To play a disc Insert a disc into the optical disc drive. Connect the AC adapter to the computer and close all running software applications before playing a disc. If nothing appears on the desktop, click Start, All Programs, and the desired software to play the disc.
Page 42: Using The Memory Stick
Using Your VAIO Computer > Using the Memory Stick Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
Page 43 Using Your VAIO Computer > Using the Memory Stick Inserting and Removing a Memory Stick To insert a Memory Stick Locate the Memory Stick slot. Hold the Memory Stick with the arrow facing upward and pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. ✍...
Page 44 Using Your VAIO Computer > Using the Memory Stick Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging your computer or the media, do not force the Memory Stick into the slot if you cannot insert it smoothly. Before using a Memory Stick Micro (M2), be sure to insert it into an M2 Standard-size adaptor or M2 Duo adaptor.
Page 45 Using Your VAIO Computer > Using the Memory Stick Formatting a Memory Stick To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media.
Page 46 Notes on Using the Memory Stick ❑ Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of January 2009. However, not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility.
Page 47: Using Other Modules / Memory Cards
Using Your VAIO Computer > Using Other Modules / Memory Cards Using Other Modules / Memory Cards Using the ExpressCard Module Your computer is equipped with an ExpressCard/34 slot for transferring data among digital cameras, camcorders, music players, and other audio/video devices. This slot can only accommodate an ExpressCard/34 (34 mm wide) module Referred to as the ExpressCard slot and the ExpressCard module in this manual.
Page 48 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an ExpressCard module Your computer is supplied with a slot protector in the ExpressCard slot. Remove the slot protector before you use the slot. Locate the ExpressCard slot. Push the ExpressCard slot protector so that the protector pops out.
Page 49 Using Your VAIO Computer > Using Other Modules / Memory Cards ✍ If the module does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction. Make sure you use the most recent driver software provided by the ExpressCard module manufacturer. To remove an ExpressCard module Insert the ExpressCard slot protector to block any particles from entering the slot when not using an ExpressCard module.
Page 50 Using Your VAIO Computer > Using Other Modules / Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices. Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards: ❑...
Page 51 Using Your VAIO Computer > Using Other Modules / Memory Cards To insert an SD memory card Locate the SD memory card slot. Hold the SD memory card with the arrow facing upward and pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
Page 52 Using Your VAIO Computer > Using Other Modules / Memory Cards To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release. The SD memory card ejects. Pull the SD memory card out of the slot.
Page 53 Using Your VAIO Computer > Using Other Modules / Memory Cards Notes on Using Memory Cards General notes on using the memory card ❑ Be sure to use memory cards that are compliant with the standards supported by your computer. ❑...
Page 54: Using The Internet
Using Your VAIO Computer > Using the Internet Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
Page 55 Using Your VAIO Computer > Using the Internet To connect a telephone cable The following procedure applies to models with a built-in modem only. Plug one end of the phone cable (1) into the modem port on the computer. Plug the other end into the wall jack (2). Your computer does not work with party lines, cannot be connected to a coin-operated telephone, and may not work with multiple telephone lines or a private branch exchange (PBX).
Page 56: Using The Network (Lan)
Using Your VAIO Computer > Using the Network (LAN) Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer or the optional docking station and the other end to your network.
Page 57: Using The Wireless Lan
Using Your VAIO Computer > Using the Wireless LAN Using the Wireless LAN Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
Page 58 Using Your VAIO Computer > Using the Wireless LAN The IEEE 802.11b/g standard is a wireless LAN standard, using the 2.4 GHz band. The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b standard. The IEEE 802.11a standard is a wireless LAN standard, using the 5 GHz band. The IEEE 802.11n draft standard is a wireless LAN standard, using the 2.4 GHz or 5 GHz band.
Page 59 Using Your VAIO Computer > Using the Wireless LAN Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a LAN is created only by wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
Page 60 Using Your VAIO Computer > Using the Wireless LAN To communicate without an access point (ad-hoc) The IEEE 802.11a standard, using the 5 GHz band, and the IEEE 802.11n draft standard, using the 2.4 GHz or 5 GHz band, are not available on ad-hoc networks.
Page 61 Using Your VAIO Computer > Using the Wireless LAN Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied). The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network.
Page 62 Using Your VAIO Computer > Using the Wireless LAN To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS switch. Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window.
Page 63 Using Your VAIO Computer > Using the Wireless LAN Stopping Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window. Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
Page 64: Using The Bluetooth Function
Using Your VAIO Computer > Using the Bluetooth Function Using the Bluetooth Function ® You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area. Notes on using the Bluetooth function ❑...
Page 65 Using Your VAIO Computer > Using the Bluetooth Function ❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bluetooth device. This is a frequent occurrence with Bluetooth technology and is not a malfunction. ❑...
Page 66 Using Your VAIO Computer > Using the Bluetooth Function Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer.
Page 67 Using Your VAIO Computer > Using the Bluetooth Function Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
Page 68 Using Your VAIO Computer > Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer. Click the button next to or above the Bluetooth icon in the VAIO Smart Network window.
Page 69: Using Fingerprint Authentication
Using Your VAIO Computer > Using Fingerprint Authentication Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor to provide you with additional convenience. Once you have registered your fingerprint(s), the fingerprint authentication function offers: ❑ A substitute for password entry ❑...
Page 70 Using Your VAIO Computer > Using Fingerprint Authentication Registering a Fingerprint To use the fingerprint authentication function, you must register your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before registration. See Adding the Windows Password (page 123) for the detailed instructions.
Page 71 Using Your VAIO Computer > Using Fingerprint Authentication If you have failed to register a fingerprint, follow these steps to try again. Place the top joint of your finger on the fingerprint sensor (1).
Page 72 Using Your VAIO Computer > Using Fingerprint Authentication Swipe your finger perpendicularly across the fingerprint sensor. Place your fingertip flat in the center of the fingerprint sensor. Scan your fingerprint from the top joint of the finger to the fingertip. Keep your finger in contact with the fingerprint sensor while swiping.
Page 73 Using Your VAIO Computer > Using Fingerprint Authentication Logging Onto Your System To use the fingerprint authentication function in place of password entry to log onto your system, you need to set the power- on, hard disk, and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on, hard disk, and Windows passwords, see Setting the Password (page 114).
Page 74 Using Your VAIO Computer > Using Fingerprint Authentication Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for web sites in the Password Bank, you can substitute fingerprint authentication for entering information required to access the password-protected web sites. For detailed information, see the help file included with the Protector Suite QL.
Page 75 Using Your VAIO Computer > Using Fingerprint Authentication Erasing the Registered Fingerprints Before disposing of your computer or transferring it to a third person, it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built-in storage device. To erase the registered fingerprints Turn on the computer.
Page 76: Using The Tpm
Using Your VAIO Computer > Using the TPM Using the TPM The embedded Trusted Platform Module (TPM) provides your computer with basic security functions. In combination with the TPM, you can encrypt and decrypt your data to strengthen computer security against inappropriate access. TPMs are defined by Trusted Computing Group (TCG) and also called security chips.
Page 77 Using Your VAIO Computer > Using the TPM Important Notice ❑ Do not encrypt the files containing keys to be used for encryption and the folders that include such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: ❑...
Page 78 ❑ Do not encrypt any one of the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
Page 79 ❑ Do not encrypt any one of the following password reset token or secret files. There will be no way to reset the password if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them.
Page 80 Using Your VAIO Computer > Using the TPM Configuring the TPM To use the embedded TPM, you need to: Enable the TPM in the BIOS setup screen. Install the Infineon TPM Professional Package. Initialize and configure the TPM. To enable the TPM in the BIOS setup screen Turn on your computer.
Page 81 See the on-screen documentation for detailed information. To open the documentation, click Start, All Programs, Infineon Security Platform Solution, and Help. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management.
Page 82: Using Peripheral Devices
Using Peripheral Devices > Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Using the Noise Canceling Headphones (page 83) ❑ Connecting a Docking Station (page 89) ❑ Connecting External Speakers or Headphones (page 97) ❑...
Page 83: Using The Noise Canceling Headphones
Using Peripheral Devices > Using the Noise Canceling Headphones Using the Noise Canceling Headphones A pair of noise canceling headphones is supplied with your computer. The noise canceling headphones are equipped with a built-in microphone that catches ambient noise and outputs an antiphase sound to reduce the noise.
Page 84 Using Peripheral Devices > Using the Noise Canceling Headphones Before You Use the Noise Canceling Headphones ❑ You can enable the noise canceling function only when the supplied noise canceling headphones are connected to the headphones jack that supports this function. ❑...
Page 85 Using Peripheral Devices > Using the Noise Canceling Headphones ❑ The noise canceling function is to reduce low-frequency noise in the ambient environment but not high-frequency noise. Nor is it to implement a 100% noise-free audio environment. ❑ When the noise canceling function does not seem to be working, unplug the supplied noise canceling headphones completely and then plug them back again.
Page 86 Using Peripheral Devices > Using the Noise Canceling Headphones Connecting the Noise Canceling Headphones To connect the noise canceling headphones Plug the headphones cable into the headphones jack i. icon appears on the taskbar to indicate that the noise canceling function is enabled and a balloon message pops up from the icon.
Page 87 Using Peripheral Devices > Using the Noise Canceling Headphones Adjusting the Effect of the Noise Canceling Function The noise canceling headphones supplied with your computer is configured to yield the optimum effect by default. If you feel that the noise canceling function is not fully in effect, you may be able to adjust the effect with the Noise Canceling Control slider on the Noise Canceling Headphones window.
Page 88 Using Peripheral Devices > Using the Noise Canceling Headphones What to do if the icon and the balloon do not appear When the noise canceling function icon ( ) is not on the taskbar and the balloon message does not pop up from the icon, change the noise canceling function settings.
Page 89: Connecting A Docking Station
Using Peripheral Devices > Connecting a Docking Station Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer, such as a printer and an external display. A docking station is not supplied with your computer and is available as an optional accessory. Locating Ports on the Docking Station DC IN indicator Illuminates when the docking station is powered.
Page 90 Using Peripheral Devices > Connecting a Docking Station Attaching Your Computer to the Docking Station Be sure to install the battery pack before attaching your computer to the docking station. To attach your computer to the docking station Use the AC adapter supplied with your computer. Do not move your computer while it is attached to the docking station.
Page 91 Using Peripheral Devices > Connecting a Docking Station Remove the docking station connector cover from the bottom of the computer. You may find it difficult to remove the docking station connector cover, as it is tight in place on your computer. Do not exert extra pressure when removing the cover so as not to damage the computer or the docking station connector cover.
Page 92 Using Peripheral Devices > Connecting a Docking Station Align the rear bottom corners of the computer with the guides on the docking station. Gently push down the computer until it clicks into place. Lift open the LCD screen lid and turn on the computer.
Page 93 Using Peripheral Devices > Connecting a Docking Station Disconnecting Your Computer from the Docking Station Make sure that no devices connected to the docking station are in use before disconnecting your computer. Do not disconnect your computer from the docking station while the IN USE indicator light is lit. Disconnecting the computer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer.
Page 94 Using Peripheral Devices > Connecting a Docking Station To disconnect your computer from the docking station Press the UNDOCK button (1) and wait until the IN USE indicator light (2) turns off. ✍ If the IN USE indicator is unlit, you do not have to press the UNDOCK button. Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first, and then initiates the disconnection process.
Page 95 Using Peripheral Devices > Connecting a Docking Station Lift the computer off the docking station. Replace the docking station connector cover on the bottom of the computer.
Page 96 Using Peripheral Devices > Connecting a Docking Station Alternatively, you can disconnect the computer from the docking station as follows: Click Start, the arrow next to the Lock button, and Undock. Make sure that a message balloon appears and the IN USE indicator light turns off. Then lift the computer off the docking station.
Page 97: Connecting External Speakers Or Headphones
Using Peripheral Devices > Connecting External Speakers or Headphones Connecting External Speakers or Headphones You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. To connect external speakers ✍ Make sure your speakers are designed for computer use. Turn down the volume of the speakers before you turn them on.
Page 98: Connecting An External Display
Using Peripheral Devices > Connecting an External Display Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. Features and options in this section may not be available on your computer. ✍...
Page 99 Using Peripheral Devices > Connecting an External Display Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the optional docking station. To connect a computer display The monitor port on your computer is not accessible when the computer is attached to the docking station. Use the MONITOR port on the docking station for connecting a computer display.
Page 100 Using Peripheral Devices > Connecting an External Display Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone either directly to your computer or via the optional docking station. To connect a multimedia computer display The monitor port on your computer is not accessible when the computer is attached to the docking station.
Page 101 Using Peripheral Devices > Connecting an External Display...
Page 102 Using Peripheral Devices > Connecting an External Display Connecting a Projector You can connect a projector (for example, the Sony LCD projector) either directly to your computer or via the optional docking station. To connect a projector The monitor port on your computer is not accessible when the computer is attached to the docking station. Use the MONITOR port on the docking station for connecting a projector.
Page 103: Selecting Display Modes
Using Peripheral Devices > Selecting Display Modes Selecting Display Modes When an external display is connected, you can select either your computer screen or the connected display to use as the primary monitor. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 105) for more information.
Page 104 Using Peripheral Devices > Selecting Display Modes To select a display ✍ You may not be able to display the same contents on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector. Turn on the external display before turning on your computer.
Page 105: Using The Multiple Monitors Function
Using Peripheral Devices > Using the Multiple Monitors Function Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, your computer screen and the external display can function as a single desktop.
Page 106 Using Peripheral Devices > Using the Multiple Monitors Function To use the Multiple Monitors function ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function. Otherwise, the computer may not return to Normal mode.
Page 107 Using Peripheral Devices > Using the Multiple Monitors Function ✍ You can also change the S1 button assignment to activate the Multiple Monitors function with the S1 button. To change the S1 button assignment, press and hold the button to display the window for changing the assignment. Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors function.
Page 108: Connecting An External Microphone
Using Peripheral Devices > Connecting an External Microphone Connecting an External Microphone If you use a sound input device (for example, to chat over the Internet), you need to connect an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m.
Page 109: Connecting A Usb Device
Using Peripheral Devices > Connecting a USB Device Connecting a USB Device You can connect a Universal Serial Bus (USB) device to your computer, such as a mouse, floppy disk drive, speaker, and printer. To connect a USB device Choose the USB port (1) you prefer to use. Plug the USB device cable (2) into the USB port.
Page 110 Using Peripheral Devices > Connecting a USB Device Notes on connecting a USB device ❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the USB device for more information. ❑...
Page 111: Connecting An I.link Device
✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
Page 112 Using Peripheral Devices > Connecting an i.LINK Device Connecting a Digital Video Camcorder To connect a digital video camcorder Plug one end of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder.
Page 113: Customizing Your Vaio Computer
Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 114) ❑...
Page 114: Setting The Password
Customizing Your VAIO Computer > Setting the Password Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: the power-on password and the hard disk password. Once you have set the power-on password, you will be prompted to enter the password after the VAIO logo appears to start your computer.
Page 115 Customizing Your VAIO Computer > Setting the Password To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 116 Customizing Your VAIO Computer > Setting the Password To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears.
Page 117 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 118 Customizing Your VAIO Computer > Setting the Password To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 119 Customizing Your VAIO Computer > Setting the Password Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built-in storage device. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords.
Page 120 Customizing Your VAIO Computer > Setting the Password To add the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 121 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Hard Disk Password To change the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 122 Customizing Your VAIO Computer > Setting the Password To remove the hard disk password Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
Page 123 Customizing Your VAIO Computer > Setting the Password Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account.
Page 124 Customizing Your VAIO Computer > Setting the Password Changing/Removing the Windows Password To change the Windows password Click Start and Control Panel. Click User Accounts and Family Safety or User Accounts. Click User Accounts. Click Change your password. In the Current password field, enter your current password. In the New password and Confirm new password fields, enter a new password.
Page 125: Using The Vaio Control Center
Customizing Your VAIO Computer > Using the VAIO Control Center Using the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings.
Page 126: Using The Power Saving Modes
Customizing Your VAIO Computer > Using the Power Saving Modes Using the Power Saving Modes You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode, your computer has two distinct power saving modes: Sleep and Hibernate. When using battery power, you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short, regardless of the power management setting you select.
Page 127 Customizing Your VAIO Computer > Using the Power Saving Modes Using Sleep Mode Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power consumption mode. The orange power indicator light blinks slowly in this mode. If you do not intend to use your computer for a long period of time while it is disconnected from AC power, place the computer into Hibernate mode or turn it off.
Page 128 Customizing Your VAIO Computer > Using the Power Saving Modes If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Right-click the power status icon on the taskbar and select Power Options.
Page 129 Customizing Your VAIO Computer > Using the Power Saving Modes Using Hibernate Mode In Hibernate mode, the state of the system is saved on the built-in storage device(s) and power is turned off. Even when the battery runs out of power, no data will be lost. The power indicator light is unlit in this mode. ✍...
Page 130 Customizing Your VAIO Computer > Using the Power Saving Modes To return to Normal mode Press the power button. The computer returns to its normal state. If you press and hold the power button for more than four seconds, your computer will turn off automatically. ✍...
Page 131: Using The Vaio Power Management
Customizing Your VAIO Computer > Using the VAIO Power Management Using the VAIO Power Management Power management helps you set up power plans for running on AC or battery power to suit your requirements for power consumption. The VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
Page 132 Customizing Your VAIO Computer > Using the VAIO Power Management VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management. To start the VAIO Power Management Viewer Click Start, All Programs, and VAIO Control Center. Click Power Management and VAIO Power Management Viewer.
Page 133: Configuring Your Modem
Customizing Your VAIO Computer > Configuring Your Modem Configuring Your Modem Follow the steps below to make the settings before using the built-in modem. Click Start and Control Panel. Click Hardware and Sound. Click Phone and Modem Options. The Location Information window appears. Enter the required information, and then click OK.
Page 134: Protecting The Hard Disk
Customizing Your VAIO Computer > Protecting the Hard Disk Protecting the Hard Disk Your computer has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level.
Page 135: Upgrading Your Vaio Computer
Upgrading Your VAIO Computer > Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components and electronic connectors technology. To avoid invalidation of the warranty during your product warranty period, we recommend that: ❑ You should contact your dealer to install a new memory module. ❑...
Page 136: Adding And Removing Memory
Upgrading Your VAIO Computer > Adding and Removing Memory Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by replacing the installed memory module. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding memory modules ❑...
Page 137 Upgrading Your VAIO Computer > Adding and Removing Memory ❑ Do not open the memory module package before you are ready to change the module. The package protects the module from ESD. ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑...
Page 138 Upgrading Your VAIO Computer > Adding and Removing Memory Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait about an hour until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
Page 139 Upgrading Your VAIO Computer > Adding and Removing Memory Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
Page 140 Upgrading Your VAIO Computer > Adding and Removing Memory Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
Page 141 Upgrading Your VAIO Computer > Adding and Removing Memory Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
Page 142: Precautions
Precautions > Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 143) ❑ Using the Power Source (page 144) ❑ Handling Your Computer (page 145) ❑...
Page 143: Handling The Lcd Screen
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
Page 144: Using The Power Source
❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
Page 145: Handling Your Computer
Precautions > Handling Your Computer Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
Page 146 Precautions > Handling Your Computer ❑ Do not use your computer directly on your lap. The temperature of the base of the unit will rise during normal operation and over time could result in discomfort or burns. ❑ Do not grasp the port cover to lift your computer. ❑...
Page 147 Precautions > Handling Your Computer ❑ Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer. ❑ To avoid losing data when your computer is damaged, back up your data regularly. ❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to malfunction.
Page 148: Handling The Built-In Camera
Precautions > Handling the Built-in Camera Handling the Built-in Camera ❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may cause the camera to malfunction.
Page 149: Handling Discs
Precautions > Handling Discs Handling Discs ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
Page 150: Using The Battery Pack
❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time. ❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard, supplied by Sony for your VAIO computer. Some VAIO computers may only function with a genuine Sony battery pack.
Page 151: Using Headphones
Precautions > Using Headphones Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
Page 152: Handling The Memory Stick
Precautions > Handling the Memory Stick Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...
Page 153: Handling The Built-In Storage Device
Precautions > Handling the Built-in Storage Device Handling the Built-in Storage Device The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Page 154: Using Fingerprint Authentication
Sony assumes no liability for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well.
Page 155: Using The Tpm
❑ Although your computer is provided with the TPM security functions, these functions do not ensure complete protection of your data and hardware. Sony assumes no liability for any problems and damages arising out of your use of the functions.
Page 156: Troubleshooting
Troubleshooting > Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO Helpdesk. Features and options in this section may not be available on your computer. ❑...
Page 157 Troubleshooting > ❑ Audio/Video (page 194) ❑ Memory Stick (page 197) ❑ Peripherals (page 198) ❑ Docking Station (page 199)
Page 158: Computer
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery...
Page 159 Troubleshooting > Computer What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
Page 160 Troubleshooting > Computer Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode Close all open programs. Click Start, the arrow next to the Lock button, and Restart.
Page 161 Troubleshooting > Computer What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode? ❑ This problem could be due to the battery pack not being installed properly. To resolve this problem, turn off your computer and remove the battery pack.
Page 162 Troubleshooting > Computer What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver software. ❑...
Page 163 Troubleshooting > Computer Why doesn't my screen turn off after the automatic turn-off time has passed? The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select a screen saver other than the VAIO original screen saver.
Page 164: System Security
Troubleshooting > System Security System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
Page 165: Battery
Troubleshooting > Battery Battery How do I find the battery charging status? You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 22) for more information. When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if the battery pack is installed.
Page 166 Troubleshooting > Battery Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when it is powering your computer. Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode.
Page 167: Built-In Camera
Troubleshooting > Built-in Camera Built-in Camera Why does the viewfinder show no images or poor-quality images? ❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. ❑ The viewfinder may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction.
Page 168 Troubleshooting > Built-in Camera What should I do if movie playback shows dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed.
Page 169: Internet
❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. ❑ Make sure that the telephone number the program is dialing is correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑...
Page 170 Troubleshooting > Internet Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: ❑...
Page 171: Networking
Troubleshooting > Networking Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑...
Page 172 Troubleshooting > Networking ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: Right-click the power status icon on the taskbar and select Power Options. Click Change plan settings under the current power plan.
Page 173 Troubleshooting > Networking What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
Page 174 ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
Page 175 Troubleshooting > Networking How do I display the VAIO Smart Network window? To display the VAIO Smart Network window on the desktop, follow these steps: Click Start, All Programs, and VAIO Control Center. Click Network Connections and VAIO Smart Network. Click Advanced in the right pane.
Page 176: Bluetooth Technology
Troubleshooting > Bluetooth Technology Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer? ❑ Make sure both devices have the Bluetooth function enabled. ❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. ❑...
Page 177 Troubleshooting > Bluetooth Technology What should I do if other Bluetooth devices cannot connect to my computer? ❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page 176). ❑...
Page 178 Troubleshooting > Bluetooth Technology Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use of the Bluetooth function on the computer is permitted.
Page 179 Troubleshooting > Bluetooth Technology What should I do if I do not hear sound from my headphones or audio/video controller? Check the SCMS-T settings. If your headphones or audio/video controller does not support SCMS-T content protection, you need to connect the device using the Advanced Audio Distribution Profile (A2DP). Follow these steps: Click Start, Control Panel, Hardware and Sound, and Bluetooth Devices.
Page 180: Optical Discs
Troubleshooting > Optical Discs Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
Page 181 Troubleshooting > Optical Discs What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
Page 182 Troubleshooting > Optical Discs Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver software.
Page 183 Troubleshooting > Optical Discs What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using a disc with an affixed adhesive label could cause a write error or other damage.
Page 184: Display
Troubleshooting > Display Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Modes (page 126) for more information.
Page 185 Troubleshooting > Display Why doesn't my screen display a video? ❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback.
Page 186 Troubleshooting > Display What should I do if the LCD brightness of my screen changes? ❑ The LCD brightness setting, adjusted with the Fn+F5/F6 keys, is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode. To save your preference for the brightness, follow these steps: Right-click the power status icon on the taskbar and select Power Options.
Page 187 Troubleshooting > Display How do I run Windows Aero? To run Windows Aero, follow these steps: Click Start and Control Panel. Click Customize colors under Appearance and Personalization. Click Open classic appearance properties for more color options. Select Windows Aero from the Color scheme options on the Appearance tab. Click OK.
Page 188: Printing
Troubleshooting > Printing Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
Page 189: Microphone
Troubleshooting > Microphone Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑...
Page 190: Speakers
Troubleshooting > Speakers Speakers What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information.
Page 191: Touch Pad
Troubleshooting > Touch Pad Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 31). ❑ Make sure that a mouse is not connected to your computer. ❑...
Page 192: Keyboard
Troubleshooting > Keyboard Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
Page 193: Floppy Disks
Troubleshooting > Floppy Disks Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port.
Page 194: Audio/Video
Troubleshooting > Audio/Video Audio/Video What should I do if I cannot use my digital video camcorder? If a message appears stating that the i.LINK device is disconnected or turned off, the i.LINK cable may not be securely plugged into the port on your computer or camcorder. Unplug the cable, and plug it in once again. See Connecting an i.LINK Device (page 111) for more information.
Page 195 ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
Page 196 Troubleshooting > Audio/Video What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? ❑ You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
Page 197: Memory Stick
Troubleshooting > Memory Stick Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO computer on other devices? You may need to reformat your Memory Stick. Formatting a Memory Stick erases all data, including music data previously saved on it. Before you reformat a Memory Stick, back up important data and confirm that the Memory Stick does not contain files you want to keep.
Page 198: Peripherals
Troubleshooting > Peripherals Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
Page 199: Docking Station
Troubleshooting > Docking Station Docking Station What should I do if an error message appears when I disconnect my computer from the docking station? ❑ When any device inserted or connected to the docking station is in use, you cannot disconnect your computer from the docking station.
Page 200: Trademarks
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Page 201 MultiMediaCard is a trademark of MultiMediaCard Association. "AVCHD" is a trademark of Panasonic Corporation and Sony Corporation. All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified.
Page 202: Notice
In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

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