Philips 326E8 User Manual
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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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326E8

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Summary of Contents for Philips 326E8

  • Page 1 326E8 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....13 5. Power Management ......14 6. Regulatory Information ......15 7. Customer care and warranty ...16 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........16 7.2 Customer Care & Warranty ....19 8. Troubleshooting & FAQs ....23 8.1 Troubleshooting ...........23...
  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local service This electronic user’s guide is intended for center. (Please refer to Customer Care anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...
  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...
  • Page 6: Setting Up The Monitor

    2.1 Installation Package contents Register your product and get support at www.philips.com/welcome 326E8 2. Hold the base stand with both hands and firmly insert the base stand into the base column. (1) Gently attach the base to the base column until the latch locks the base.
  • Page 7 2. Setting up the monitor Connecting to your PC Connect to PC 1. Connect the power cord to the back of the monitor firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the monitor signal cable to the video connector on the back of your computer.
  • Page 8: Operating The Monitor

    2. Setting up the monitor 2.2 Operating the monitor Front view product description Press more than 3 seconds to switch display power ON or OFF. Access the OSD menu. Confirm the OSD adjustment. Change the Brightness. Adjust the OSD menu. Change the signal input source. Adjust the OSD menu. SmartImage Lite. There are three modes to be selected: Standard, Internet and Game. Return to previous OSD level.
  • Page 9 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 10: Image Optimization

    3. Image Optimization Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
  • Page 11: Smartimage Lite

      and sharpness in real time. Whether you're  working with text applications, displaying images or watching a video, Philips SmartImage Lite  delivers great optimized monitor performance.  Why do I need it? You want a monitor that delivers optimized • Standard: Enhances text and dampens...
  • Page 12: Smartcontrast

    3. Image Optimization 3.2 SmartContrast What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
  • Page 13: Technical Specifications

    3. Image Optimization 4. Technical Specifications Picture/Display Monitor Panel Type IPS technology Backlight W-LED system 31.5" W (80.1 cm) Panel Size 16:9 Aspect Ratio 0.121 mm x 0.364 mm Pixel Pitch SmartContrast 20,000,000:1 Response Time (typ.) 8ms (GtG) SmartResponse (typ.) 5ms (GtG) Optimum Resolution 1920x1080 @ 60Hz Viewing Angle 178°...
  • Page 14 Cabinet Color White Finish Glossy Note 1. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. 2. Smart response time is the optimum value from either GtG or GtG (BW) tests.
  • Page 15: Resolution & Preset Modes

    4. Technical Specifications 4.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@60Hz (digital input) Recommended Resolution 1920x1080@60Hz (digital input) H. freq (kHz) Resolution V. freq (Hz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00...
  • Page 16: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 17: Regulatory Information

    6. Regulatory Infomation 认可的回收处理资质的厂商进行回收处理。 6. Regulatory Information China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 18: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 19 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following...
  • Page 20 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 21: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 22 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 23 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 Tel: 1 800 425 6396 India REDINGTON INDIA LTD Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 Mon.~Thu. 08:30-12:00; PT. CORMIC (Customer Hotline) Indonesia 13:00-17:30 SERVISINDO PERKASA +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30...
  • Page 24 7. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic Mon.~Fri. 8:00-12:00, 13:30- +84 5113.562666 Danang Vietnam Company Ltd. - Ho Chi 17:30 City Minh City Branch Sat. 8:00-12:00 +84 5113.562666 Can tho Province フィリップスモニター Japan 0120-060-530 Mon.~Fri.
  • Page 25: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...
  • Page 26: General Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...
  • Page 27 When handling the monitor, PC, workstation or Mac? make sure that there is no pressure or Ans.: Yes. All Philips LCD monitors are fully force applied to the panel surface side. compatible with standard PCs, Macs This may affect your warranty conditions.
  • Page 28 8. Troubleshooting & FAQs imaging" or "ghost imaging", on your screen. http://www.mhlconsortium.org "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "atter-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
  • Page 30 © 2016 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: 326E8QE1B...

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