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Summary of Contents for Poly MDA400 QD
- Page 1 MDA480 QD/MDA490 QD User Guide...
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Page 2: Table Of Contents
Basics Inline Controller MDA400 LED Indicators Accessories Setup Connect your headset Desk Phone: Connect Computer: Connect Load software Update your Poly device Basics Answer, end and make calls Put a call on hold using a PC Adjust volume Mute Switch Calls Troubleshooting... -
Page 3: Overview
Overview Basics MDA400 Front/Top Back Computer audio Telephone Bottom button interface cable jack* Desk phone Power jack* audio button USB adapter Configuration slide port* switch USB cable Listening volume (connect to dial computer) Handset Speaking volume lifter/EHS jack* dial *Accessories not included... -
Page 4: Basics Inline Controller
Basics Inline Controller Green LED Volume down Inline controller Call button Mute Volume up Red LED Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new device. -
Page 5: Mda400 Led Indicators
MDA400 LED LED State Indication Indicators Solid green Active PC call Flashing green Incoming PC call Flashing green (slow) Active PC call on hold Solid red PC call on mute Flashing green Incoming desk phone call Solid green Active desk phone call Flashing green (slow) Active desk phone call on hold Solid red... -
Page 6: Accessories
Accessories Accessories sold separately at poly.com/accessories Electric hookswitch cable Electronically and automatically takes your desk phone handset off hook. Enables remote call answer/end with your headset. On-line indicator (OLI) A light that flashes once a call is activated. It allows others to know when you are on a call. -
Page 7: Setup
Setup Connect the inline controller to the MDA400 switcher. Connect your headset Connect your Poly/Plantronics supported QD corded headset to the inline controller. There are three options for connecting the MDA400 to your desk phone. Desk Phone: Connect • Desk Phone (standard) •... - Page 8 Connect the remaining end of the telephone interface cable into the open handset port on the desk phone. Your desk phone handset will continue to work; it’s just hooked up differently. NOTE If your phone has a built-in headset port, you should only use the headset port if you will not be using the HL10 lifter.
- Page 9 Check Configuration and Make a Test Call If your desk phone has a volume control set it to middle level-volume. On the bottom of the switcher, ensure the configuration slide switch is set to "A", the listening volume dial is set to 3 and the speaking volume is set to "2". Remove the handset from the desk phone cradle (or if you connected your MDA400 product to the headset connection on the bottom of the phone, press the headset button on your phone).
- Page 10 Desk Phone Plus HL10 and Power Supply (sold separately) Plug one end of the power supply into the power supply jack on the back of the MDA400 and the other end into a working power outlet. Firmly press the handset lifter power cord into the handset lifter jack. While wearing your headset, slide the handset lifter arm until the lifter base touches the side of the phone.
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Page 11: Computer: Connect
If You Do Not Hear a Dial Tone If you do not hear a dial tone, raise the lifter height switch to the next highest position. Repeat steps 3 through 6 above as necessary until you hear a dial tone. When you hear a dial tone, secure the lifter as described in steps 7 through 9. - Page 12 End call by pressing the computer talk button on the MDA400 or the call button on the inline controller. NOTE To use the call feature with some softphones on the PC you will need to install Poly Lens Desktop App. See poly.com/software...
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Page 13: Load Software
Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/software. NOTE Device settings are also available in Plantronics Hub Desktop App. -
Page 14: Basics
Headset call control is dependent on a compatible softphone. If you have not installed Poly Lens Desktop App or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Poly Lens Desktop App at poly.com/software... -
Page 15: Troubleshooting
For a list of compatible softphones, visit poly.com/software. If Poly Lens Desktop App is not installed and you do not have a compatible softphone, you must first press the headset call button and then use the softphone interface to place/ answer/end calls. - Page 16 My MDA died after I attempted If you are using Windows 8 or above, plug a wall power to download the updates using adapter into the MDA220 USB and then proceed to update DFU. your firmware via our Poly software.
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Page 17: What's In The Box
What's in the box MDA400 Audio switcher DA Inline controller Telephone Interface Cable... -
Page 18: Support
Building 4, Foundation Park Santa Cruz, CA 95060 2132 LR Hoofddorp Cannon Lane, Part 1st Floor United States Netherlands Maidenhead, SL6 3UD United Kingdom © 2021 Poly. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. 210980-06 12.21...
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