E12764 First Edition / July 2017 E-Manual...
Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.
Table of Contents About this manual .....................7 Conventions used in this manual ................8 Icons ............................ 8 Typography ........................8 Safety precautions .....................9 Using your Notebook PC ....................9 Caring for your Notebook PC ..................10 Proper disposal ........................ 11 Chapter 1: Hardware Setup Getting to know your Notebook PC ..............14 Top View ..........................
Chapter 3: Working with Windows® 10 Starting for the first time ..................44 Start menu ........................45 Windows® apps ......................47 Working with Windows® apps..................48 Customizing Windows® apps ..................48 Task view ........................51 Snap feature ........................52 Snap hotspots ........................52 Action Center ......................54 Other keyboard shortcuts ..................55 Connecting to wireless networks ................57 Wi-Fi .............................
Tips and FAQs Useful tips for your Notebook PC ................76 Hardware FAQs ......................77 Software FAQs ......................80 Appendices DVD-ROM Drive Information ..................84 Blu-ray ROM Drive Information ................. 86 Internal Modem Compliancy ..................86 Overview ..........................87 Network Compatibility Declaration ................. 87 Non-Voice Equipment ....................
CTR 21 Approval (for Notebook PC with built-in Modem) ......97 ENERGY STAR complied product ................99 Global Environmental Regulation Compliance and Declaration ....99 ASUS Recycling/Takeback Services ................100 Rechargeable Battery Recycling Service in North America......100 Coating Notice ......................... 100 Regional notice for California ..................
About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC.
Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.
Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.
Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.
Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.
Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. Notebook PC E-Manual...
Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. 360º-adjustable touch screen panel Your Notebook PC’s touch screen panel can be adjusted all the way into a 360º angle. This feature allows you to quickly turn your device from a Notebook PC into a touch-enabled tablet PC.
Capital lock indicator This indicator lights up when the capital lock function is activated. Using capital lock allows you to type capitalized letters (such as A, B, C) using your Notebook PC’s keyboard. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience.
Bottom NOTE: The bottom side may vary in appearance depending on model. WARNING! The bottom of the Notebook PC can get warm to hot while in use or while charging the battery pack. When working on your Notebook PC, do not place it on surfaces that can block the vents. IMPORTANT! Battery time varies by usage and by the specifications for this Notebook PC.
Right Side Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. Headphone/Headset/Microphone jack This port allows you to connect amplified speakers or headphones. You can also use this port to connect your headset or an external microphone.
Micro HDMI port This port is for the micro HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC.
Left Side Micro USB 2.0 port The micro USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers. Memory card reader This built-in memory card reader supports SD, SDHC, and SDXC card formats.
Color Status Solid White The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
Volume button This button turns the volume up or down on your Notebook PC. Power button Press the power button to turn your Notebook PC on or off. You can also use the power button to put your Notebook PC to sleep or hibernate mode and wake it up from sleep or hibernate mode.
Getting started Charge your Notebook PC Connect the DC power connector into your Notebook PC’s power (DC) input port. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.
• The socket outlet must be easily accessible and near your Notebook • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING! Read the following precautions for your Notebook PC’s battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. • Follow the warning labels for your personal safety. • Risk of explosion if battery is replaced by an incorrect type.
Gestures for the touch screen panel and touchpad Gestures allow you to launch programs and access the settings of your Notebook PC. Refer to the following illustrations when using hand gestures on your touch screen panel and touchpad. NOTE: The following screenshots are for reference only. The touch screen panel’s appearance may vary depending on model.
Tap/Double-tap Press and hold • Tap an app to select it. Press and hold to open the right- click menu. • Double-tap an app to launch it. Zoom in Zoom out Spread apart your two fingers on Bring together your two fingers the touch screen panel. on the touch screen panel. Notebook PC E-Manual...
Finger slide Drag Slide your finger to scroll up and • Drag to create a selection down and slide your finger to pan box around multiple items. the screen left or right. • Drag and drop an item to move it to a new location. Notebook PC E-Manual...
Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual...
One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. Notebook PC E-Manual...
Left-click Right-click • Click an app to select it. Click this button to open the right- click menu. • Double-click an app to launch it. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap two fingers on the touchpad to simulate the right-click function.
Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad.
Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap three fingers on the touchpad to invoke Cortana. Notebook PC E-Manual...
Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. Notebook PC E-Manual...
Four-finger gestures Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad Launch All settings from the Action Center. Select Devices, then select Mouse & touchpad. Adjust the settings to your preference. Notebook PC E-Manual...
Setting up your Fingerprint account Launch the Start menu. Click/Tap Settings and select Accounts. Select the Sign-in options tab on the left side and click/tap Set up under Fingerprint of Windows Hello. IMPORTANT! • You must add a password before you can use the other sign-in options. • You must set up a PIN before you can enroll in Windows Hello. Click/Tap Get started in the prompt screen and enter your PIN for verification.
Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel on or off...
Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Displays the drop-down menu Windows® 10 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Launches the Start menu Displays the drop-down menu* * On selected models...
Rotating the display panel Your Notebook PC’s display panel is adjustable up to 360 degrees. You may adjust the display panel as shown below. 360 degrees adjustable Notebook PC mode Notebook PC E-Manual...
Stand mode Tent mode Tablet mode NOTE: Rotating the screen to Stand, Tent and Tablet mode will disable the keyboard and touchpad. Notebook PC E-Manual...
Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.
Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings. Change account settings, lock, or sign out from your account Launch an app from the Start screen Launch an app from the taskbar Launch Taskview Launch Search Launch the Start menu...
Launching the Start menu Tap the Start button in the lower-left corner of your desktop. Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC.
Windows ® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual...
Working with Windows® apps Use your Notebook PC’s touch screen, touchpad, or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Tap the app to launch it. Position your mouse pointer over the app then click to launch it.
Resizing apps Press and hold the app, then tap and select an app tile size. Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press (on selected models), then select Resize and select an app tile size.
Pinning apps to the taskbar Press and hold the app, then tap Pin to taskbar. Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press (on selected models), then select Pin to taskbar.
Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Tap the icon on the taskbar or swipe form the left edge of the screen. Position your mouse pointer over the icon on the taskbar and click it.
Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. Notebook PC E-Manual...
Using Snap Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app. Launch the app you wish to snap.
Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Click the icon on the taskbar or swipe from the right edge of the screen.
Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10. Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel* Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows...
Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings* * On selected models Notebook PC E-Manual...
Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.
Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.
Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on Launch Action Center from the taskbar.
Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select > Shut down to do a normal shutdown. > Shut down. • From the log-in screen, select • Press to launch Shut down Windows.
Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select > Sleep to put your Notebook PC to sleep. > Sleep. • From the log-in screen, select Press to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.
• Restart your Notebook PC then press during POST. Launch the Start menu, and choose Settings > Update & • security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory.
Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1. and select a device as the Boot Option #1. Press Notebook PC E-Manual...
Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: If you install a User Password, you will be prompted to input this •...
To set the password: On the Security screen, select Setup Administrator Password or User Password. Type in a password then press Re-type to confirm the password then select OK. To clear the password: On the Security screen, select Setup Administrator Password or User Password.
Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Notebook PC E-Manual...
Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC. Restart your Notebook PC then access the BIOS settings. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press Notebook PC E-Manual...
Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings. Notebook PC E-Manual...
Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Backup all your data files before doing any recovery option on your Notebook PC.
• Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
Under the Update and security option, select Recovery then select the recovery option you would like to perform. Notebook PC E-Manual...
Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. •...
I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
• Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...
My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing Instead of showing letters, pressing the “U”, “I”, and “O”...
Remove any optical discs that are left inside the optical drive then restart. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.
My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state.
DVD-ROM Drive Information The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. NOTE: The DVD-ROM Drive is available on selected models. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.
Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand,...
Blu-ray ROM Drive Information The Blu-ray ROM Drive allows you to view HD (High-Definition) videos and other disc file formats such as DVDs and CDs. NOTE: The Blue-ray ROM Drive is available on selected models. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories.
Overview On 4th August 1998 the European Council Decision regarding the CTR 21 has been published in the Official Journal of the EC. The CTR 21 applies to all non voice terminal equipment with DTMF-dialling which is intended to be connected to the analogue PSTN (Public Switched Telephone Network).
This table shows the countries currently under the CTR21 standard. Country Applied More Testing Austria Belgium Czech Republic Not Applicable Denmark Finland France Germany Greece Hungary Not Applicable Iceland Ireland Italy Still Pending Still Pending Israel Lichtenstein Luxemburg The Netherlands Norway Poland Not Applicable...
This information was copied from CETECOM and is supplied without liability. For updates to this table, you may visit http://www.cetecom.de/technologies/ctr_21.html. 1 National requirements will apply only if the equipment may use pulse dialling (manufacturers may state in the user guide that the equipment is only intended to support DTMF signalling, which would make any additional testing superfluous).
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! The use of a shielded-type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used. Use only shielded cables to connect I/O devices to this equipment.
RF Exposure Information (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or SAR.
Déclaration d’Industrie Canada relative à l’exposition aux ondes radio Cet appareil est conforme aux limites d’exposition aux radiations d’Industrie Canada définies pour un environnement non-contrôlé. Pour maintenir la conformité avec les exigences d’exposition RF d’IC, veuillez éviter tout contact direct avec l’antenne pendant l’émission. Les utilisateurs finaux doivent suivre les instructions de fonctionnement spécifiques pour satisfaire la conformité...
Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).
REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm. Macrovision Corporation Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.A.
Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.
Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.
ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials.
Regional notice for Singapore This ASUS product complies with IMDA Standards. Complies with IMDA Standards DB103778 Regional notice for India This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01% by weight in homogenous...
Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The WiFi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:...