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Problem
Hard Drive is making
strange clicking
noises and unit is not
working
The USB controller or
the USB root hub is
not listed or has a
yellow exclamation
point in the Device
Manager.
Why do I not have a
Universal Serial Bus
Controller in the
Device Manager?
Can I play WAV or
MIDI files with the
Roq-it 10 GB?
Where do I find
information about
updates for my Roq-it
10 GB?
Tip:
If you are not using the Roq-it 10 GB for a long period of time
remove the battery from the unit.
battery, as it may be dead.
Solution
This problem happens when the hard drive has
received a severe shock. Contact Tech Support
immediately for further assistance.
The USB port is not installed correctly. Remove
all the USB components under the Universal
Serial Bus Controller category in Device
Manager. From the Device Manager, click on
"Refresh" to reinstall the USB components. You
may be prompted to insert your Windows 98
CD.
You must enable your USB port in the BIOS.
Consult your Computer Users guide, or contact
your motherboard manufacturer.
Although you can store any type of data file on
the Roq-it 10 GB, the player will only recognize
and play MP3 or MP2 files.
For the latest information about driver, software
or firmware for your Roq-it 10 GB, please visit
www.dlink.com on the web.
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