Wisenet QNP-6320H User Manual
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Wisenet QNP-6320H User Manual

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NETWORK CAMERA
User Manual
QNP-6320H/QNP-6320
QNP-6250H/QNP-6250

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Summary of Contents for Wisenet QNP-6320H

  • Page 1 NETWORK CAMERA User Manual QNP-6320H/QNP-6320 QNP-6250H/QNP-6250...
  • Page 2 Network Camera User Manual Copyright ©2021 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.
  • Page 3 15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” EXPLANATION OF GRAPHICAL SYMBOLS and rated from PoE(53 Vdc), 0.44A. (QNP-6320H/QNP-6250H) 16. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2”...
  • Page 4 overview Class construction Please read the following recommended safety precautions carefully. An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a ~ Do not place this apparatus on an uneven surface. protective earthing connection. ~ Do not install on a surface where it is exposed to direct sunlight, near heating equipment or heavy cold area.

  • Page 5: Table Of Contents

    PC via the Internet At a Glance Installation WEB VIEWER Connecting to the Camera Password setting Login PTZ CAMERA (QNP-6320H/QNP-6250H) What’s Included Camera Web Viewer Setup Network I/O box - separately sold product Optional Accessories for Installation At a Glance Installation...

  • Page 6: Recommended Pc Specifications

    overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS ~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ Recommended capacity : 200GB or higher is recommended. ~ RAM : 8G or higher ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs. ~ Supported OS : MS Windows 8.1, 10, Mac OS X 10.13 Recommended products : QNAP NAS, Synology NAS ~ Recommended browser: Google Chrome...
  • Page 7 QNP-6320/QNP-6250 QNP-6320H/QNP-6250H English _7...

  • Page 8: Ptz Camera (Qnp-6320/Qnp-6250)

    PTZ camera (QNP-6320/QNP-6250) WHAT’S INCLUDED OPTIONAL ACCESSORIES FOR INSTALLATION Please check if your camera and accessories are all included in the product package. You can purchase appropriate optional accessories available. (As for each sales country, accessories are not the same.) Appearance Item Name Quantity...

  • Page 9: At A Glance

    AT A GLANCE Bottom View of Installation Inner View of Installation Base Base Outside Item Description Item Description Audio Input Port Used to connect the audio input cable. Main unit Protects the internal PTZ mechanism from the direct sunlight or external impact. Audio Output Port Used to connect the audio output cable.

  • Page 10: Installation

    PTZ camera (QNP-6320/QNP-6250) INSTALLATION In the case of installing the camera at highly humid place, install it on the ceiling after attaching the enclosed insulation sheet on the back of install base. Precautions before installation Ensure you read out the following instructions before installing the camera: Insulation Sheet ~ Select an installation site that can hold at least 5 times the camera’s weight.
  • Page 11 ` Camera Wiring Interface Board ` Connecting Camera Safety Cable and Attaching Camera For the camera wiring, please refer to the picture below. 1. First, as shown in the left hand picture, pull out the safety cable from the base and then hook it to the mount.
  • Page 12 PTZ camera (QNP-6320/QNP-6250) ` To attach or detach the camera, refer to the picture. Inserting a Micro SD card ~ Attaching the Camera : Push up the camera unit and rotate it clockwise until it cannot be rotated 1. Turn the dome cover in the direction of the arrow to release it. anymore, as shown in the figure.
  • Page 13 Removing a Micro SD card Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product. Gently press down on the exposed end of the Micro SD card as shown in the diagram to eject the Micro SD card from the slot.

  • Page 14: Ptz Camera (Qnp-6320H/Qnp-6250H)

    Cap Installer Used to connect the network cable Used as a means of preventing cable bushing from Bushing clip being separated or falling apart from the hole. Cable Bushing Extra cable bushing for network cable installation. 14_ PTZ camera (QNP-6320H/QNP-6250H)

  • Page 15: Optional Accessories For Installation

    OPTIONAL ACCESSORIES FOR INSTALLATION AT A GLANCE You can purchase appropriate optional accessories available. Outside Wall & Pole Mount Corner Mount Hanging Mount Parapet Mount Ceiling Mount SBP-156WMW SBP-156KMW SBP-156HMW SBP-156LMW SBP-156CMW * This mount can be used after being attached to hanging mount Item Description SBP-300LMW (Parapet Mount)
  • Page 16 If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network. 16_ PTZ camera (QNP-6320H/QNP-6250H)

  • Page 17: Installation

    INSTALLATION Inserting a Micro SD card 2. Pull up the Micro SD card cover. This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed. Precautions before installation Ensure you read out the following instructions before installing the camera: ~ Select an installation site that can hold at least 5 times the camera’s weight.
  • Page 18 Assemble the dome cover by tightening the dome cover fixing screws. Preparing & Installing Camera Mount For installation guidelines for mounts, refer to the installation manual that is enclosed with the mount. See “Optional Accessories for Installation” for the appearance of each mount (unbundled). (page 15) 18_ PTZ camera (QNP-6320H/QNP-6250H)
  • Page 19 Getting ready for network cable installation 4. For waterproof protection, pull down the cable below the cable bushing as shown in the figure below. 1. Remove the cable bushing. 9~10 cm Installing using wall & pole mount Connect the power only after installation is complete. Supplying power while the installation is in progress may cause fire or damage the product.
  • Page 20 5. After aligning the installation direction guides of the camera and wall & pole mount, push the main cover upward and turn it counterclockwise until it is secured. The length and width of the cable bushing are different. Check the shape and plug it in the right direction. 20_ PTZ camera (QNP-6320H/QNP-6250H)
  • Page 21 6. Tightly fasten the 3 mounting screws on the inside of the Wall & Pole Mount. Installing using ceiling or parapet mount 1. Hang the safety wire of the mount on the safety wire hook of the product. TR30 Safety wire Safety wire hook 7.
  • Page 22 The length and width of the cable bushing are different. Check the shape and plug it in the right direction. 4. Install the bushing clip. Let the arrow mark on the clip point in the direction of the safety wire hook, and click each side into place one at a time. TR30 22_ PTZ camera (QNP-6320H/QNP-6250H)
  • Page 23 ` Joined with official product mounts (ceiling/parapet) Ceiling Mount (SBP-300CMW) Hanging Mount (SBP-156HMW) Parapet Mount Ceiling Mount (SBP-156LMW) (SBP-156CMW) ` Joined with mounts other than official product mounts If you use hanging mount, you can install the camera onto any mount other than the official product mount. Parapet Mount (SBP-300LMW) Hanging Mount...

  • Page 24: Installation & Connection

    PoE Support PoE+ <QNP-6320/QNP-6250> <QNP-6320H/QNP-6250H> The product cannot be used at -40°C or below ambient temperature. The product may not be defrosted depending on the installation area at -40°C. After the product is left alone under a low temperature environment, it will take up to 2 hours to normally operate.
  • Page 25 Connecting audio and alarm I/O (QNP-6320H/QNP-6250H) You can connect audio and alarm using a network I/O box separately sold. Microphone Network Speaker <SPM-4210> Sensor Alarm (Warning lamp) For more information on the network I/O box, see the manual for the network I/O box.

  • Page 26: Connecting The Camera Directly To Local Area Networking

    network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN INTERNET 1.

  • Page 27: Using Device Manager

    USING DEVICE MANAGER If using a Broadband Router ~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. Device manager program can be downloaded from <Technical Guides>-<Online Tool> menu at Hanwha Techwin website ex) 192.168.1.2~254, 192.168.0.2~254, (http://www.hanwha-security.com).

  • Page 28: Manually Registering Camera

    network connection and setup Configuring Dynamic IP AUTOMATICALLY CONFIGURING IP Receive IP address from DHCP 1. Click the camera from the list that you want to automatically ~ Example of the Dynamic IP environment configure the IP. QNP-6320 - If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server 2.

  • Page 29: Port Range Forward (Port Mapping) Setup

    Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. For more information, refer to the user manual of the applicable router. After connecting the network camera, select the checkbox from the menu <Quick connect> in <Wisenet DDNS> in “Settings -> Network -> DDNS”.

  • Page 30: Connecting To The Camera From A Shared Local Pc

    2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID To use Wisenet DDNS, sign up at the Wisenet DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My DDNS]>[Register Product]. 30_ network connection and setup...

  • Page 31: Connecting To The Camera

    To register your device to the <DDNS> server, visit http://ddns.hanwha-security.com and register your device 1. Launch the Internet browser. first, and then set the Web Viewer’s <Network> - <DDNS> to <Wisenet DDNS>, as well as providing <Product ID> that had been used for DDNS registration.

  • Page 32: Password Setting

    web viewer PASSWORD SETTING CAMERA WEB VIEWER SETUP When you access the product for the first time, you must register the 1. Click the [Setup ( )] icon. login password. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and For a new password with 8 to 9 digits, you must use at least 3 of system over the network.

  • Page 33: Troubleshooting

    appendix TROUBLESHOOTING PROBLEM SOLUTION PROBLEM SOLUTION ~ On the authentication popup window prompted when initially accessing https, click "View ~ Verify the settings in the following sequence: <Motion detection> of <Analytics> is Authentication Certificate" and select the "Always trust when connecting to the designated set to <Enable>, but no notification A.
  • Page 34 Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This manual is also suitable for:

Qnp-6320Qnp-6250hQnp-6250

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