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Related Manuals for Costar 3490HD Series
Summary of Contents for Costar 3490HD Series
- Page 1 Installation Manual 3490HD Series Installation Manual 9993000B youtube.com/CostarHD LinkedIn.com/company/CostarHD twitter.com/CostarHD facebook.com/CostarHD CostarHD.com (858) 391-1800 © CostarHD, LLC reserves the right to change specifications without notice...
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Page 3: Table Of Contents
Installation Manual Table of Contents 1.0 General Information 1.1 About This Document 1.2 Additional Information and Documents Related to the Camera System 1.3 Copyright/Intellectual Property Rights Statement 1.4 FCC Compliance 1.5 Support Services 2.0 Returns 2.1 Instructions 2.2 Shipment 3.0 Safety 3.1 Instructions 3.2 Grounding 4.0 Package Contents... -
Page 5: General Information
1.1 About This Document This document contains information on how to install and maintain the 3490HD Series. Please read this manual carefully prior to installation to prevent any accidental damage or misuse. The manual is available from the CostarHD website at http://www.costarhd.com/Support/Product-Documentation. -
Page 6: Returns
Installation Manual 2.0 Returns 2.0 Returns 2.1 Instructions This item was thoroughly tested and carefully packed at the factory prior to shipping. Upon acceptance by the carrier, the carrier assumes responsibility for the item’s safe arrival. If you receive the item in a damaged condition, apparent or concealed, a claim for damage must be made to the carrier. -
Page 7: Safety
Installation Manual 3.0 Safety 3.0 Safety 3.1 Instructions Warning: Do not remove the covers or housing. There are no user-serviceable parts inside. Warning: PoE++ (Power over Ethernet) injectors used with this camera system may operate from 100-240 Vac. These voltages are dangerous. Use extreme care working with equipment connected to these voltages. -
Page 8: Grounding
Installation Manual 3.0 Safety 3.2 Grounding To provide protection against electrical surges induced by lightning, static charges, or any other cause, the camera and cabling system must be properly grounded to earth. For installation on a building, the camera must be bonded (that is, provided with a low impedance connection) to the building’s structural earth ground system. -
Page 9: Package Contents
Installation Manual 4.0 Package Contents 4.0 Package Contents Upon opening of the products shipping package, please verify you have received the following items: 1. CostarHD 3490HD Camera System 2. Mating Connector (p/n = 1310661-001) 3. Quick Start Instruction Sheet Note: If you are missing any items, please refer to section "Support Services"... -
Page 10: Product Overview
Installation Manual 5.0 Product Overview 5.0 Product Overview 1. 3490HD Enclosure 2. Thermal Camera 3. Visible Camera 4. 18 Pin Camera Connector 5. Mounting Base... -
Page 11: Factory Defaults
Installation Manual 6.0 Factory Defaults 6.0 Factory Defaults 6.1 Factory Default IP Address and Settings The camera is shipped with the following network settings: IP Address: 192.168.2.150 Subnet Mask: 255.255.255.0 Gateway: 192.168.2.1 6.2 Factory Default User Names and Passwords The camera is shipped with the usernames and passwords shown in the table. Access Level Username Password... -
Page 12: Connections
Installation Manual 7.0 Connections 7.0 Connections 7.1 Camera Connections AMP Connector Pinout Function Ethernet TX+ Ethernet TX– Ethernet RX+ PoE(+) PoE(–) Ethernet RX–... -
Page 13: Manufactured Cable
Installation Manual 7.0 Connections 7.2 Manufactured Cable 8180503 Cables - AMP to RJ45 Cable Length CostarHD p/n Feet Meters 8180503-001 8180503-005 8180503-010 8180503-025 8180503-055 8180503-100 8180503-150 8180503-200 8180503-250 8180503-300 8180503-328 7.3 Schematic... -
Page 14: Waterproof Coupler Assembly
Installation Manual 7.0 Connections 7.4 Waterproof Coupler Assembly 7.4.1 Parts The coupler comes assembled with extra two large diameter cable seals for thicker cables. The coupler package consists of the following parts: 1. Sealing Nut (2 pcs) 2. Seal a. a. Small diameter cable (2 pcs) – already inserted b. - Page 15 Installation Manual 7.0 Connections 2. If the RJ45 plug has a strain-relief boot, push it away from the RJ45 plug. The strain-relief boot will not be used. 3. Pass the cable through the Sealing Nuts j. 4. Pass the cable through the Sealing Collar †. 5.
- Page 16 Installation Manual 7.0 Connections 10. Now attached the Sealing Nut j to the connected Sealing Collar †. Warning: Tighten by hand and do not over-tighten. Using tools and over-tightening may split the Seal’s notch, which compromises the waterproof assembly. The Seal’s notch should join without a flaw. 11.
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Page 17: Best Practices
Installation Manual 8.0 Best Practices 8.0 Best Practices The purpose of this section is to provide recommendations regarding the proper selection and use of Surge Protection Devices (SPDs) in CCTV systems. This section is not meant to provide guidance for SPDs selection, placement, and use on incoming utility power. -
Page 18: Installation
Installation Manual 9.0 Installation 9.0 Installation Warning: Always support a camera until it has been fastened securely. Caution: Do not use the cable to support the weight of the camera. 1. Camera Cable 2. Surge Protection Device (SPD) (Recommended). Must be located within 3-10 feet of the device to be protected and properly earth grounded. -
Page 19: Typical Wall Mount Installation
Installation Manual 9.0 Installation 9.1 Typical Wall Mount Installation... -
Page 20: Typical Pole Mount Installation
Installation Manual 9.0 Installation 9.2 Typical Pole Mount Installation... -
Page 21: Camera Urls
Installation Manual 10.0 Camera URLs 10.0 Camera URLs 10.1 Camera Default Passwords User = admin Password = admin 10.2 Network Video Ports Required for RTSP 8554: RTSP uses TCP or UDP as its transport protocol UDP Ports: Self-Determined 10.3 Video Stream Connection URL’s URL Structure = rtsp://<ipaddr>:8554/rtsp/<Stream#>... -
Page 22: System Requirements
Installation Manual 11.0 System Requirements 11.0 System Requirements 11.1 Requirements In order to test the camera system you need the following items: Laptop or desktop computer 100/1000BASE-T network card installed in the computer Microsoft® Internet Explorer, version 11 or later web browser 100/1000BASE-T network switch or hub Cat5e or Cat 6 cable 11.2 Recommended Computer Specifications... -
Page 23: Optional Accessories
Installation Manual 12.0 Optional Accessories 12.0 Optional Accessories The following optional accessories are recommended by CostarHD and can be purchased with the camera system as separate items. Mounts Wall Mount Assembly p/n 7412029-001 Pole Mount Adapter p/n 7412029-002 Pole Mount Assembly p/n 8180502-001 (Includes 7412029-001 and 7412029-002) PoE ++ Injectors (Spare/Replacement) PoE++ Injector p/n 7412007-003 Waterproof RJ45 Coupler (Spare/Replacement) -
Page 24: Service
13.0 Service 13.0 Service The 3490HD Series is designed for long-term unattended use and contains no user-serviceable parts. In the event of product failure, the system should be removed from the site and returned to an authorized service center for repair. -
Page 25: Troubleshooting
Installation Manual 13.0 Service 13.2 Troubleshooting The table below identifies possible issues that could occur with the camera, and corrective actions on how to resolve them. If the issue persists after following the corrective actions, contact CostarHD field service department at (858) 391-1800 option 2 for additional assistance. Problem/Symptom Possible Cause Correction... -
Page 26: Warranty
Installation Manual 14.0 Warranty 14.0 Warranty Please refer to the CostarHD website for product warranty information: http://www.costarhd.com/Support/Warranty. - Page 28 Installation Manual For more information please visit us at: www.CostarHD.com...
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