Requesting Service; International Travelers Warranty (Itw); Before You Call - Acer TravelMate 2400 User Manual

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To start the recovery process:
1 Restart the system.
2 While the Acer logo is showing, press <Alt> + <F10> at the same time to
enter the recovery process.
3 Refer to the on-screen instructions to perform system recovery.
Important: This feature occupies 2 to 3 GB in a hidden partition on
your hard drive.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that
gives you security and peace of mind when traveling. Our worldwide network
of service centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all you need
to know about the ITW program. A list of available, authorized service centers is
in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to receive
the benefits from our support centers. Place your proof-of-purchase in the flap
located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized ITW service
site, you can still get in contact with our offices worldwide. Please consult
http://global.acer.com.

Before you call

Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With your
support, we can reduce the amount of time a call takes and help solve your
problems efficiently.
If there are error messages or beeps reported by your computer, write them
down as they appear on the screen (or the number and sequence in the case
of beeps).
You are required to provide the following information:
Name: _____________________________________________
Address: ___________________________________________
Telephone number: _________________________________
Machine and model type: ____________________________
Serial number: ______________________________________
Date of purchase: ___________________________________