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Security + Elite 3800P Owner's Manual

Elite series garage door opener for residential use
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GARAGE DOOR OPENER
Model 3800P
For Residential Use
Install On Sectional Doors With
Torsion Assemblies Only
Owner's Manual
■
Please read this manual and the enclosed safety materials carefully!
■
Fasten the manual near the garage door after installation.
■
The door WILL NOT CLOSE unless The Protector System
connected and properly aligned.
■
Periodic checks of the opener are required to ensure safe operation.
■
The model number label is located behind the hinged door of your opener.
®
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.liftmaster.com
®
and cable tension monitor are

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Summary of Contents for Security + Elite 3800P

  • Page 1 ■ Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located behind the hinged door of your opener. ® The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.liftmaster.com ® and cable tension monitor are...

  • Page 2: Table Of Contents

    Operation safety instructions .....21 Using your garage door opener ....21 Using the wall-mounted door control .

  • Page 3: Planning

    Planning Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page as you proceed with the installation of your opener. Depending on your requirements, there are several installation steps which may call for materials or hardware not included in the carton.

  • Page 4: Preparing Your Garage Door

    To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Tape Measure Pencil 5/32", 3/16", 5/16"...

  • Page 5: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below. Note that accessories will depend on the model L O C Smart Control Panel™ Cable Tension Monitor with 2-Conductor...

  • Page 6: Assembly

    ASSEMBLY STEP 1 Attach the Collar to the Motor Unit To avoid installation difficulties, do not run the garage door opener until instructed to do so. • Loosen the collar screws. • Attach collar to either the left or the right side of the motor unit.

  • Page 7: Installation

    To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.

  • Page 8: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 2 Attach the Emergency Release Rope and Handle • Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping.

  • Page 9: Attach The Cable Tension Monitor (Required)

    The cable tension monitor MUST be connected and properly installed before the garage door opener will move in the down direction. NOTE: The cable tension monitor is shipped for left side installation.

  • Page 10: Install The Control Console

    SPECIAL NOTE: Only one 398LM can be connected to each garage door opener. If additional wall controls are desired to operate the same garage door opener, it is recommended to use model 378LM wireless wall control as the secondary door control.

  • Page 11: Install Remote Light

    IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. This portable luminaire has a polarized plug (one blade is wider than the other) as a feature to reduce the risk of electric shock. 2. This plug will fit in a polarized outlet ONLY one way. 3.

  • Page 12: Electrical Requirements

    INSTALLATION STEP 7 Electrical Requirements To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.

  • Page 13: Mount The Battery Backup Unit (Bbu) (Not Provided)

    INSTALLATION STEP 8 Mount the Battery Backup Unit (BBU) (not provided) If the optional 475LM battery backup unit is part of this installation it should be installed at this time. • The BBU can be mounted to either the ceiling or a wall within 3' (.9 m) of the motor unit.

  • Page 14: Install The Protector System

    6" (15 cm) max. above floor Facing the door from inside the garage ® Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing garage door: •...
  • Page 15 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways,as follows.
  • Page 16 MOUNTING AND WIRING THE SAFETY REVERSING SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten safety reversing sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).

  • Page 17: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits. Figure 1 Indicator Light Purple Button To program the travel limits: Adjust the position of the door by using the black and purple buttons.

  • Page 18: Setting The Force

    ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the front panel. The force setting measures the amount of force required to open and close the door. 1. Locate the purple button on the unit (Figure 1). 2.

  • Page 19: Test The Safety Reversal System

    The door will not move more than an inch, and the opener lights will flash. The garage door opener will not close from a remote if the indicator light in either sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).

  • Page 20: Test Cable Tension Monitor

    ADJUSTMENT STEP 5 Test Cable Tension Monitor If your cable tension monitor has been activated the Indicator Light will blink 9 times. See page 18. ADJUSTMENT STEP 6 Test Power Door Lock TEST • With the door fully closed, the power door lock bolt should be protruding through the track.

  • Page 21: Operation

    • The wall-mounted Door Control: Hold the push button or bar down until the door starts to move. • The Keyless Entry (See Accessories): If provided with your garage door opener, it must be programmed before use. See Programming. When the opener is activated (with the safety reversing sensor correctly installed and aligned) 1.

  • Page 22: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control THE SMART CONTROL PANEL™ Press the push bar to Automatic Light open or close the door. On/Off Press again to reverse Prog <Learn> the door during the closing cycle or to stop Minute the door while it's Language opening.

  • Page 23: Using The Remote Control

    Using the Remote Control NOTE: To activate the remote control functions, pull out the plastic pull tab protruding from the remote control housing. This remote control is equipped with a proximity lighting feature. When moving a hand within close proximity to the remote control, the LED lights turn on for 3 seconds.

  • Page 24: Care Of Your Opener

    CARE OF YOUR OPENER MAINTENANCE SCHEDULE Once a Month • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens & closes fully. Adjust limits and/or force if necessary (see Adjustment Steps 1 and 2).
  • Page 25 Having a Problem? (Continued) 9. The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing: • Check the safety reversing sensor. Remove any obstruction or align the receiving eye. See Installation Step 9. 10. The opener strains to operate door: •...

  • Page 26: Smart Control Panel™ Messages

    Smart Control Panel™ Messages The following messages are contained within the Smart Control Panel™ and may appear during the operations of the unit: Message Meaning: This message will appear if the Safety Reversing Sensors are out of alignment, if they are blocked or if the wiring is disconnected. To clear message SAFETY SENSORS from Smart Control Panel™...

  • Page 27: Diagnostic Chart

    Unplug to reset. 9 FLASHES Cable tension monitor reversal. Your garage door opener is programmed with self-diagnostic capabilities. The “Learn” button/diagnostic LED will flash a number of times then pause signifying it has found a potential issue. Consult Diagnostic Chart below.

  • Page 28: Programming

    Your garage door opener has already been programmed at the factory to operate with your hand-held remote control. The door will open and close when you press the large push button.

  • Page 29: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON 1. Press and release the purple “learn” button on motor unit. The learn indicator light will glow steadily for 30 seconds.

  • Page 30: Programming Work Light Or Additional Work Light

    Reprogramming Light or Additional Light Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed. 1. Press the “learn button” on light until LED comes ON.

  • Page 31: Repair Parts

    REPAIR PARTS Installation Parts L O C L I G PART DESCRIPTION 398LM Smart Control Panel™ 373P 3-Button remote control 10A19 3V2016 lithium battery: led and opener 10A33 3V2450 lithium battery: proximity switch 29C151 Remote control visor clip 41A4582 Emergency release rope & handle assembly 41B4494-1 2-Conductor bell wire - white &...

  • Page 32: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART DESCRIPTION 41DJ001 Logic board complete with plate 41A6408 Absolute Encoder System 41C168 Transformer PART 41A6095 41B122 41A6348-3 DESCRIPTION Motor with bracket Power cord Cover...

  • Page 33: Accessories

    Keyless Entry with Security✚ 377LM Enables homeowner to operate garage door opener from outside by entering a password on a specially designed keyboard. Also can add a temporary password for visitors or service persons. This...

  • Page 34: Operator Notes

    OPERATOR NOTES...

  • Page 35: Operator Notes

    OPERATOR NOTES...

  • Page 36: Repair Parts And Service

    LIFTMASTER The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of five years from the date of purchase [and that the motor is free from defect in materials and/or workmanship for a period of lifetime from the date of purchase].

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