❑ TroubleShooting
If the TV seems to have a problem, first review this list of problems and solutions. If
none of these troubleshooting tips apply, visit samsung.com, then click on Support, or
call Samsung customer service at 1-800-SAMSUNG.
Issues
Picture Quality
▶
The TV image does not look as
good as it did in the store.
Solutions and Explanations
First, perform the
Picture Test
the test image.
•
Go to
MENU
-
Support
If the test image is properly displayed, the poor picture may be caused by
the source or signal.
Store displays are typically tuned to digital, HD (high definition) channels.
•
If you have an analog cable/set top box, upgrade to a digital set top box.
Use HDMI or Component cables to deliver HD (high definition) picture
quality.
•
Cable/Satellite subscribers: Try HD stations from the channel line up.
•
Antenna connection: Try HD stations after performing an Auto program.
English
and to see if your TV is properly displaying
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Self Diagnosis
-
Picture Test
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