LG LM-K310IM User Manual
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LG LM-K310IM User Manual

LG LM-K310IM User Manual

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USER GUIDE
LM-K310IM
Copyright ©2020 LG Electronics Inc. All rights reserved.
www.lg.com
MFL00000000 (1.0)

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  • Page 1 USER GUIDE LM-K310IM Copyright ©2020 LG Electronics Inc. All rights reserved. www.lg.com MFL00000000 (1.0)
  • Page 2 ENGLISH About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information. About this user guide...

  • Page 4: Table Of Contents

    Table of contents Guidelines for safe and efficient use Basic Functions Useful Apps Product components and Installing and uninstalling apps accessories App Shortcuts Parts overview Phone Turning the power on or off Messaging Installing the SIM card and Camera memory card Photos Removing the memory card Contacts...
  • Page 5 Settings Appendix Settings Language Settings Network and Internet LG Bridge Connected devices Phone software update Apps & notifications Anti-Theft Guide Battery Open Source Software Notice Information Display Regulatory information Sound (Regulation ID number, E-labeling, Storage etc.) Privacy Trademarks Location DECLARATION OF...

  • Page 6: Guidelines For Safe And Efficient Use

    ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.
  • Page 7 Information about the RF exposure from FCC The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue. Device types LM-K310IM (FCC ID: ZNFK310IM) has also been tested against this SAR limit. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 10mm separation distance between the user’...
  • Page 8 Body-worn Operation This device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’ s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user’...
  • Page 9 Product care and maintenance • Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories. • Some contents and illustrations may differ from your device without prior notice.
  • Page 10 • Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty. • Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns.
  • Page 11 Efficient device operation Electronics devices All devices may receive interference, which could affect performance. • Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device. •...
  • Page 12 Avoid damage to your hearing To prevent possible hearing damage, do not listen at high volume levels for long periods. Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear.
  • Page 13 You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’ s performance. • Use only LG batteries and chargers. LG chargers are designed to maximise the battery life. • Do not disassemble or short-circuit the battery.
  • Page 14 Make sure to protect your personal information to prevent data leakage or misuse of sensitive information. • Always back up important data while using the device. LG is not responsible for any data loss. • Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.
  • Page 15 To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.

  • Page 16: Basic Functions

    Basic Functions...

  • Page 17: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device’ s call performance or cause malfunctions. This may not be covered by LG’ s repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 18: Parts Overview

    Parts overview Basic Functions...

  • Page 19: Turning The Power On Or Off

    Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Some functions may be restricted for access, depending on the device specifications.
  • Page 20 Turning the power off Press and hold the Power/Lock key, then select Power off. Restarting the device When the device is not working properly or does not respond, restart it by following the instructions below. Press and hold the Power/Lock key until the power is turned off. When the device is restarted, release the key.

  • Page 21: Installing The Sim Card And Memory Card

    Installing the SIM card and memory card Insert the SIM card from your mobile service provider and the separately purchased memory card into the device. • Be careful with the ejection pin since it has a sharp edge. Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
  • Page 22 SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 23: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 24 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...

  • Page 25: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimise battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
  • Page 26 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 27 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

  • Page 28: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 29 Home screen layout You can view all apps and organise widgets and folders on the Home screen. • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider. • Status bar: View status icons, the time and the battery level. •...
  • Page 30 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. Data is being transmitted over the network Alarm is set Vibrate mode is on Battery level...
  • Page 31 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap • If you touch and hold the icon, the settings screen for the corresponding function appears.
  • Page 32 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap and activate Auto-rotate from the quick access icon list. You can also go to Settings Display Advanced and activate Auto- rotate screen.
  • Page 33 Editing the Home screen On the Home screen, touch and hold on an empty space, then select the desired action from below. • To add a widget to the Home screen, touch and hold on a blank area of the Home screen, then select Widgets. •...
  • Page 34 Moving apps on the App page On the App page, touch and hold an app, then drag it to another location. • To keep frequently used apps at the bottom of the Home screen, touch and hold an app, then drag it to the quick access area at the bottom. •...

  • Page 35: Screen Lock

    Screen lock Screen lock overview Your device’ s screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time. If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.

  • Page 36: Taking Screenshots

    Taking screenshots You can take screenshots of the current screen you are viewing. Via a shortcut Press and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds. Press and hold the Power/Lock key, then tap Screenshot. •...

  • Page 37: Useful Apps

    Useful Apps...

  • Page 38: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 39: App Shortcuts

    Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App Shortcuts On the Home screen, touch and hold an app icon such as Call, Message, Camera and Settings to display a quick access menu.

  • Page 40: Phone

    Phone Calls Dial contacts, speed dial numbers, recent calls, or numbers, and search, all from one app. Find it: • To call a contact or recent call, tap it. • To open the dialpad, tap . Enter a number, then tap to call it.
  • Page 41 Tips & tricks • During a call: Your touchscreen goes dark to avoid accidental touches. To wake it up, move it away from your face or press the Power/Lock key. • Multi-task: While you’re on a call, tap to hide the call screen and look up a phone number, address, or open other apps.
  • Page 42 Answer & end calls • Answer a call: When your phone is locked, swipe • When the phone is unlocked, tap ANSWER. • Ignore a call: When your phone is locked, swipe down. • When the phone is unlocked, tap DECLINE. You can also press a volume button to silence the ringer.
  • Page 43 3-way calls During a call, you can start another call, switch between them, or join them in a 3-way call: • To answer a second call, swipe • The first call goes on hold if you answer the second call. To switch between calls, tap •...

  • Page 44: Messaging

    Messaging Sending a message You can create and send messages to your contacts using the Messaging app. • Sending messages abroad may incur additional charges. Consult with your service provider for more information. Specify a recipient and create a message. •...

  • Page 45: Camera

    Camera Starting the camera You can take a photo or record a video to cherish all of your memorable moments. and swipe up on the Home screen. • Before taking a photo or recording a video, wipe the camera lens with a soft cloth.
  • Page 46 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down (-) or Volume Up (+) key to take a photo. Recording a video Select a camera mode and tap the subject to focus the camera on.
  • Page 47 Other useful features in the Camera app Various camera modes Burst shot You can take continuous shots of photos to create moving pictures. In the Photo mode, touch and hold • Continuous shots are taken at a fast speed while is held down.

  • Page 48: Photos

    Photos Photos overview You can view and manage photos and videos saved on your device. and swipe up on the Home screen. • Saved photos and videos are displayed by folder. Tap a folder and select a file. • View the selected file in full-screen mode. •...
  • Page 49 Viewing photos • To display the menu items, gently tap the screen. To hide the menu items, tap the screen again. Editing photos While viewing a photo, tap Use a variety of effects and tools to edit the photo. Tap Save to save changes. •...
  • Page 50 Editing videos While viewing a video, tap Use a variety of effects and edit tools to edit the video. Tap Save copy to save changes. Deleting files You can delete files by using one of the following options: • Touch and hold a file from the file list, then tap . •...

  • Page 51: Contacts

    Contacts Contacts overview You can save and manage contacts. and swipe up on the Home screen. Tap Essentials Contacts. Adding contacts Adding new contacts On the contact list screen, tap Enter contact details and tap Save. Importing contacts You can import contacts from another storage device. On the contact list screen, tap Settings Import.
  • Page 52 Searching for contacts You can search for contacts by using one of the following options: • From the top of the contacts list, enter the contact information or phone number. • Scroll the contact list up or down. • From the index of the contact list screen, tap the initial letter of a contact.

  • Page 53: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. and swipe up on the Home screen. Tap Essentials Clock to add a new alarm. Configure the alarm settings and tap OK. • If you select a previously set alarm, you can edit the alarm. World clock You can view the current time in cities around the world.
  • Page 54 Timer You can set the timer to trigger an alarm after a specified period of time. and swipe up on the Home screen. Tap Essentials Clock Set the time and tap Stopwatch You can use the stopwatch to record a lap time. and swipe up on the Home screen.

  • Page 55: Google Apps

    Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device.
  • Page 56 Google Play Movies & TV Google Play is a digital content experience from Google where you can find and enjoy your favourite music, movies, TV shows, books, magazines, and Android apps and games. • Download apps: Go to Google Play Store. YouTube Watch your favourite channels, listen to music you love, and upload videos to share with people around the world.

  • Page 57: Settings

    Settings...

  • Page 58: Network And Internet

    Settings You can customise the device settings in accordance with your preferences. and swipe up on the Home screen. Tap Settings. • and enter a keyword in the search box to access a setting item. Network and Internet Wi-Fi You can connect to nearby devices over a Wi-Fi network. Connecting to a Wi-Fi network On the settings screen, tap Network and Internet Wi-Fi.
  • Page 59 Mobile network You can customise the mobile networks settings. On the settings screen, tap Network and Internet Mobile network. Customise the following settings: • Mobile data: You can turn mobile data on and off. You can also manage mobile data usage. •...
  • Page 60 Hotspot and tethering Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network and Internet Hotspot and tethering Wi-Fi hotspot and then tap to activate it.
  • Page 61 • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.
  • Page 62 Bluetooth tethering A Bluetooth-connected device can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network and Internet Hotspot and tethering Bluetooth tethering and then tap to activate it. Turn on Bluetooth on both devices and pair them. •...
  • Page 63 Aeroplane mode You can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available. • On the settings screen, tap Network and Internet Aeroplane mode. You can connect to a safe virtual network, such as an intranet.

  • Page 64: Connected Devices

    Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Connected devices Connection preferences Bluetooth.
  • Page 65 Cast If you have a Chromecast, or other device that can cast, you can show your phone’ s screen and audio on a TV. Cast your screen On the settings screen, tap Connected devices Connection preferences Cast. On the list, tap the device where you want to show your screen. Stop casting your screen Swipe down from the top of your device’...
  • Page 66 Printing You can connect your device to a Bluetooth printer and print photos or documents saved on the device. On the settings screen, tap Connected devices Connection preferences Printing. • If the desired printer is not in the list, install the printer driver from the app store.

  • Page 67: Apps & Notifications

    Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more. On the settings screen, tap Apps and notifications. Customise the settings. • Notifications: Depending what notifications you want, you can change settings for certain apps.

  • Page 68: Display

    • Battery percentage: Display the remaining battery level as a percentage on the status bar. Display You can customise detailed settings for each screen type. On the settings screen, tap Display and customise the following settings: • Brightness level: Use the slide bar to change the device’ s screen brightness.

  • Page 69: Sound

    Sound You can customise sound, vibrate and notification settings. On the settings screen, tap Sound and customise the following settings: • Media volume: Adjust the Media sound volume. • Call volume: Adjust the Call sound volume. • Ring volume: Adjust the Ring sound volume. •...

  • Page 70: Storage

    Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap Storage. Customise the following settings: • Internal shared storage: View the total storage space and free space in the device’ s internal storage. View a list of apps in use and the storage capacity for each app.

  • Page 71: Location

    • Ads: Allows you to check the advertising ID and set the personalised ads. • Usage and diagnostics: Enable this option to help improve the Android experience by automatically sending diagnostic, device, and app usage data to Google. Location You can check how your location information is shared and configure the permission to access your location information.

  • Page 72: Accounts

    • Trust agents: View and use trust agents installed on the device. • Screen pinning: Fix the app screen so that only the currently active app can be used. Accounts You can add users to share your device and register a cloud account. On the settings screen, tap Accounts.
  • Page 73 • DISPLAY Colour correction: Adjust the display colour. • DISPLAY Colour inversion: Increase the display colour contrast for people with low vision. • DISPLAY Large mouse cursor: Magnify the mouse cursor. • DISPLAY Remove animations: Allows you to set the animation display.

  • Page 74: Digital Wellbeing & Parental Controls

    • AUDIO AND ON-SCREEN TEXT Audio balance: Adjust the audio output balance. Use the slide bar to change the balance. • AUDIO AND ON-SCREEN TEXT Captions preferences: Turn on the subtitle service when playing videos for the hearing impaired. • High-contrast text EXPERIMENTAL: High contrast makes text easier to read on your device.

  • Page 75: System

    System Languages & input You can customise language and keyboard settings for your device. On the settings screen, tap System Languages & input. Customise the following settings: • Languages: Select a language to apply for the device. • Virtual keyboard: Allows you to customise the Gboard, Google voice typing settings.
  • Page 76 Date & time You can customise date and time settings for your device. On the settings screen, tap System Date & time. Customise the settings. Backup Your Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account.

  • Page 77: About Phone

    System Update From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu. On the settings screen, tap System System Update. About phone You can view information about your device, such as the name, status, software details and legal information.

  • Page 78: Appendix

    Appendix...

  • Page 79: Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 80: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 81 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 82: Anti-Theft Guide

    Anti-Theft Guide Set up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google Account or screen lock information can use the device.

  • Page 83: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 84: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2020 LG Electronics Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,...

  • Page 85: Declaration Of Conformity

    DECLARATION OF CONFORMITY Hereby, LG Electronics declares that this LM-K310IM product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration Contact office for compliance of this product LG Electronics European Shared Service Center B.

  • Page 86: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre. • You can purchase protective cases to protect your device from damage on the market.
  • Page 87 Guide to data transfers • For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device → → Type Item details →...
  • Page 88 FDD LTE B1/B3/B5 24.50 FDD LTE B8 24.00 TDD LTE B38/B40/B41 25.00 WLAN Standard Frequency EIRP Power(dBm) 802.11b 2.4~2.4835GHz 15.38 802.11g 2.4~2.4835GHz 13.10 802.11n 2.4~2.4835GHz 13.10 BLUETOOTH Bluetooth version EIRP Power(dBm) 8.27 -6.03 Travel Adapter Information can be found at http://www.lg.com/global/support/cedoc/cedoc Appendix...
  • Page 89 WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recycling Disposal of waste batteries/accumulators 1. This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.

  • Page 90: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is used. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 91 If you are using the device with maximum screen brightness, decrease the brightness. • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Centre. Appendix...
  • Page 92 Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off. This is a normal operation for the devices that support this feature. • If the device temperature rises above a certain level, a warning message appears.
  • Page 93 Make sure device is charging at a normal temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorised by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 94 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Hangs or freezes Restart the device •...
  • Page 95 Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device.

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