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USER MANUAL
SM-A305F
SM-A305F/DS
SM-A305FN/DS
SM-A305GN
SM-A305GN/DS
SM-A505F
SM-A505F/DS
SM-A505FN/DS
SM-A505GN
SM-A505GN/DS
English. 01/2019. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-A305FN

  • Page 1 USER MANUAL SM-A305F SM-A305F/DS SM-A305FN/DS SM-A305GN SM-A305GN/DS SM-A505F SM-A505F/DS SM-A505FN/DS SM-A505GN SM-A505GN/DS English. 01/2019. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    128 Multi window Turning the device on and off 131 Kids Home Initial setup 133 Samsung Pay Samsung account 136 Samsung Pay mini Transferring data from your previous 136 Galaxy Wearable device (Smart Switch) Understanding the screen 137 Samsung Members...
  • Page 3 178 Changing the screen mode or adjusting the display colour 179 Screensaver 180 Wallpapers and themes 180 Lock screen 181 Smart Lock 182 Biometrics and security 183 Face recognition 186 Fingerprint recognition 189 Samsung Pass 190 Secure Folder 195 Accounts and backup 196 Samsung Cloud...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • I f you use a screen protector, it is recommended to use a Samsung product for better fingerprint recognition.
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Basics Device layout ► Galaxy-A30 models: Proximity/Light sensor Speaker Front camera Volume key Power key Touchscreen Multipurpose jack (USB Type-C)
  • Page 12 Basics GPS antenna MST antenna Rear camera SIM card / Memory card (Dual) tray Flash NFC antenna Fingerprint recognition sensor Main antenna Speaker Earphone jack Microphone...
  • Page 13 Basics ► Galaxy-A50 models: Proximity/Light sensor Speaker Front camera Volume key Power key Touchscreen Fingerprint recognition sensor Multipurpose jack (USB Type-C)
  • Page 14 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
  • Page 15 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 16 Basics Soft buttons Recents button Back button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
  • Page 17: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 18 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. •...
  • Page 19: Sim Or Usim Card (Nano-Sim Card)

    • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 20 Basics Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider. ► Single SIM models:...
  • Page 21 Basics ► Dual SIM models:...
  • Page 22 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
  • Page 23 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 2 Nano-SIM card 1 microSD card Use only a nano-SIM card.
  • Page 24 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
  • Page 25: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 26 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 27 Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Memory card tray Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
  • Page 28 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 29: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 30: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
  • Page 31 If the recommended apps screen appears, select apps you want and download them. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to...
  • Page 32: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 33 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts.
  • Page 34: Transferring Data From Your Previous Device (Smart Switch)

    • T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
  • Page 35 Basics Plug the USB connector (USB Type-C) into the multipurpose jack of your device. Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable When the app selection pop-up window appears, tap Smart Switch →...
  • Page 36 Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. On your device, launch the Settings app and tap Accounts and backup →...
  • Page 37 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 38: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 39 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 40 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 41 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located.
  • Page 42 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 43 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 44 Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 45 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name.
  • Page 46 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 47 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 48 Basics Icon Meaning Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on.
  • Page 49 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, iris, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 50: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 51 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 52: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 53 Basics Changing the keyboard to change the keyboard. → Languages and types, select a language, and then To change the keyboard type, tap select the keyboard type you want. • I f the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management →...
  • Page 54 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 55: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 56 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
  • Page 57: Bixby (Galaxy-A50 Models Only)

    • T o use Bixby, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby, you must register and sign in to your Samsung account. • B ixby is only available in some languages, and certain features may not be available depending on your region.
  • Page 58 Apps and features Read and agree to the terms and conditions and tap and follow the on-screen instructions to register your voice. If you set the voice wake-up feature, you can start a conversation with Bixby by saying “Hi, Bixby”. and set whether to use the Power key to start a conversation with Bixby.
  • Page 59 Apps and features Waking up Bixby using the Power key You can start a conversation with Bixby by pressing and holding the Power key. To use this feature, launch the Bixby app, tap → Settings → Wake Bixby with Power key, and then tap the switch to activate it.
  • Page 60 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Power key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
  • Page 61 Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Power key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
  • Page 62 Apps and features Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation. For example, while pressing and holding the Power key, say “Call mom”, and then release your finger from the Power key.
  • Page 63 Apps and features Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or media. Launch the Bixby app, tap → Settings → Voice wake-up, and then tap the Use when phone speaker playing switch to activate it.
  • Page 64 Apps and features Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. → Quick commands → Launch the Bixby app and tap Tap Quick command word or phrase and enter a quick command name.
  • Page 65 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone.
  • Page 66 Apps and features Customising the Bixby settings Launch the Bixby app and tap → Settings. • L anguage and voice style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some languages, and certain features may not be available depending on your region.
  • Page 67: Bixby Vision

    • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use some Bixby Vision features, you must sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
  • Page 68 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 69 Apps and features Translating or extracting text Recognise and show the translated text on the screen. You can also extract text from a document or an image file. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
  • Page 70: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 71 Apps and features Swipe upwards or downwards to view recommended content. Access additional options. Upcoming reminder Recommended content To close Bixby Home, swipe to the left on the screen or tap the Back button. Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards.
  • Page 72 Apps and features Editing cards list • T o pin a card to the top of the Bixby Home screen, tap → Pin to top. To unpin a card, → Unpin. • T o stop displaying a card on the list, drag the card to the right and tap Don’t show again. •...
  • Page 73: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 74 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
  • Page 75 Apps and features Creating reminders with Bixby Press and hold the Power key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze.
  • Page 76 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist.
  • Page 77: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
  • Page 78 Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 79 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
  • Page 80 Apps and features Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 81 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to contacts. Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 82: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
  • Page 83 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 84 Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options.
  • Page 85 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
  • Page 86: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 87 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen.
  • Page 88 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
  • Page 89: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 90 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
  • Page 91: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.
  • Page 92: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 93 Apps and features Basic shooting Taking photos or recording videos On the shooting modes list, tap Photo or Video. Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. Options for Scene optimiser current shooting...
  • Page 94 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 95 Apps and features Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Z ooming features are available only when using the rear camera. • I f you use the video zoom feature for a long time while recording a video, the video quality may diminish to prevent your device from overheating.
  • Page 96 Apps and features Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. → Hold Shutter button to and select an action you want to On the preview screen, tap use.
  • Page 97 Apps and features Intelligent camera Scene optimiser Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene. On the shooting modes list, tap Photo. When the camera recognises the subject or scene, the scene optimiser button will change and the optimised colour will be applied.
  • Page 98 Apps and features Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. On the shooting modes list, tap Photo. A guide will appear on the preview screen.
  • Page 99 Apps and features Super Slow-mo Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. After the video is recorded, background music will be added automatically. • S ome super slow motion features may differ depending on the model. •...
  • Page 100 Apps and features Recording super slow motion videos On the shooting modes list, tap Super Slow-mo. Camera settings View information. Super Slow-mo Start recording a video. The device will capture the moment in super slow motion and save it as a short video.
  • Page 101 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 102 Apps and features Live focus The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. Taking portraits that stand out using the Live focus feature Select a background effect on the preview screen and take a photo that stands out the subject.
  • Page 103 Apps and features When Effect applied. appears on the preview screen, tap to take a photo. Background effect intensity adjustment bar Background effects (Galaxy-A50 models only) Live focus Editing the background of the Live Focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature.
  • Page 104 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings to capture photos easily.
  • Page 105 Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap Play slow-mo video. to start recording. When you are finished recording, tap to stop.
  • Page 106 Apps and features to finish recording. On the preview screen, tap the preview thumbnail and tap Hyperlapse to view the video. Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo.
  • Page 107 Apps and features On the shooting modes list, tap Panorama. and move the device slowly in one direction. to stop taking photos. Food mode Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred.
  • Page 108 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 109 Apps and features Pictures • R ear picture size: Select a resolution for photos you want to take with the rear camera. Using a higher resolution will result in higher quality photos, but they will take up more memory. •...
  • Page 110 • W atermark: Add a watermark in the bottom left corner when taking pictures. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
  • Page 111: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 112 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
  • Page 113 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 114 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums.
  • Page 115 • T o use this feature, your phone number must be verified. • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
  • Page 116 Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
  • Page 117: Ar Emoji (Galaxy-A50 Models Only)

    Apps and features AR Emoji (Galaxy-A50 models only) Introduction Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers. You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories.
  • Page 118 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
  • Page 119 Apps and features Deleting My Emoji Launch the Camera app and tap AR Emoji. Tap and hold the My Emoji that you want to delete and tap . The My Emoji and My Emoji stickers will be deleted. Customising My Emoji Edit or decorate a My Emoji on the My Emoji home screen after downloading various items from AR World.
  • Page 120 Apps and features Editing My Emoji Edit a My Emoji or change the background of the My Emoji home screen. On the My Emoji home screen, tap Edit or Background. Downloading items from AR World Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World. On the My Emoji home screen, tap Store and download the items you want.
  • Page 121 Apps and features Adding stickers On the My Emoji home screen, tap Stickers → Add new stickers, tick the stickers you want, and then tap Add. The sticker will be added and you can use it during a conversation via messages or on a social network.
  • Page 122 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. Avatar icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.
  • Page 123 Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Launch the Camera app and tap AR Emoji. Select a My Emoji you want to use. My Emoji Select the mode you want to use.
  • Page 124 Apps and features Capturing videos with character Emojis or stickers Character Emojis mimic your expressions. You can also apply sticker effects that follow your face. Launch the Camera app and tap AR Emoji. Select a character Emoji, or tap Stickers and select a sticker you want to use. Stickers Character Emoji to take a photo, or swipe to the left on the preview screen and tap...
  • Page 125: Always On Display

    Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • T he brightness of the Always On Display may change automatically depending on the lighting conditions.
  • Page 126 Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Controlling music playback on the Always On Display You can control music playback on the Always On Display.
  • Page 127 Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. Launch the Settings app → Lock screen → Clock style → Always On Display. Drag the types list to the left and select the type with an image on it.
  • Page 128: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
  • Page 129 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 130 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
  • Page 131: Kids Home

    Apps and features Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Starting Kids Home When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 132 Apps and features Create a PIN to use when using Kids Home. If you have already set the screen lock method on your device, you can use the same lock method for Kids Home. The Kids Home screen will appear. The created PIN will be used when activating the Parental control feature or closing Kids Home.
  • Page 133: Samsung Pay

    Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers.
  • Page 134 Apps and features • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung account, Fingerprint recognition. • T o make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region.
  • Page 135 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
  • Page 136: Samsung Pay Mini

    Launch the Samsung Pay mini app. • T his app may not be available depending on the region or service provider. • T o make payments with Samsung Pay mini, the device may be required a connection to a Wi-Fi or mobile network.
  • Page 137: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 138: Samsung Notes

    You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard.
  • Page 139: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 140: Samsung Health

    Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 141 Some features may not be available depending on the region. To add items to the Samsung Health home screen, tap → Manage items, and then select items. View and manage trackers.
  • Page 142 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, tap Details, and then tap the Current steps switch to deactivate it.
  • Page 143 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 144: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 145: Voice Recorder

    Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
  • Page 146: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis.
  • Page 147 Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap →...
  • Page 148: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
  • Page 149: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
  • Page 150 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, drag the screen upwards.
  • Page 151 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.
  • Page 152: Smartthings

    • R eceiving notification: Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. Open the Samsung folder and launch the SmartThings app. The dashboard will appear. Access additional options. SmartThings tips Search for and register nearby devices.
  • Page 153 • T o use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must register and sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
  • Page 154 You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices Open the Samsung folder and launch the SmartThings app. On the dashboard, tap Add device. Select a device from the list.
  • Page 155 Adding locations Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location. Enter the location name.
  • Page 156 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Open the Samsung folder, launch the SmartThings app, and then tap Automations → ADD AUTOMATION. Select the location to run the automation.
  • Page 157: Sharing Content

    Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 158: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 159 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
  • Page 160: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 161 Settings • F light mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 162: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 163 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
  • Page 164: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 165 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 166: Nfc And Payment (Nfc-Enabled Models)

    Settings NFC and payment (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 167 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 168: Data Saver

    Settings When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
  • Page 169: Sim Card Manager (Dual Sim Models)

    Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. •...
  • Page 170 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 171: More Connection Settings

    Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 172 Settings Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap →...
  • Page 173 Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.
  • Page 174: Sounds And Vibration

    Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 175: Separate App Sound

    Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.
  • Page 176: App Icon Badges

    Settings App icon badges Change the settings for app icon badges. On the Settings screen, tap Notifications → App icon badges. To display icon badges, tap the switch to activate it. To change the badge style, select an option under Badge style. With number Without number Display...
  • Page 177: Blue Light Filter

    Settings • F ont size and style: Change the font size and style. • S creen zoom: Change the screen zoom setting. • F ull screen apps: Select apps to use with the full screen aspect ratio. •...
  • Page 178: Changing The Screen Mode Or Adjusting The Display Colour

    Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value.
  • Page 179: Screensaver

    Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced settings. Adjust the R, G, or B colour bar to your preference. The screen tone screen will be adjusted.
  • Page 180: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 181: Smart Lock

    Settings • F aceWidgets: Change the settings of the items displayed on the locked screen. • C ontact information: Set the device to show contact information, such as your email address, on the locked screen. • N otifications: Set how to show notifications on the locked screen. •...
  • Page 182: Biometrics And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
  • Page 183: Face Recognition

    Samsung. This feature may not be available depending on the region or service provider. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. Face recognition You can set the device to unlock the screen by recognising your face.
  • Page 184 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue.
  • Page 185 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 186: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 187 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he device may not recognise fingerprints that are affected by wrinkles or scars. •...
  • Page 188 Settings Registering fingerprints On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Register your fingerprint. ► Galaxy-A30 models: Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again.
  • Page 189: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 190: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 191 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 192 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 193 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 194 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
  • Page 195: Accounts And Backup

    Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
  • Page 196: Samsung Cloud

    Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 197: Google

    Tick the data types you want to restore and tap Restore. Syncing data from your device You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
  • Page 198: Advanced Features

    Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • W ake Bixby with Power key: Set the device to launch Bixby when you press and hold the Power key.
  • Page 199: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 200: Device Care

    Settings Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage. Battery Ultra data saving Storage...
  • Page 201 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery. • T he usage time left shows the time remaining before the battery power runs out.
  • Page 202 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under User data.
  • Page 203: Apps

    On the Settings screen, tap Device care → Ultra data saving, and then tap the switch to activate it. View the amount of data used and saved for the set monitoring period. Activate the Samsung Max data compression feature to compress Internet data when using the mobile network. Select apps that are allowed to use the mobile data connection in the background.
  • Page 204: General Management

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
  • Page 205: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
  • Page 206: User Manual

    Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. •...
  • Page 207: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 208 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 209 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 210 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 211 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 212 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 213 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby after trying these tips, contact a Samsung Service Centre.
  • Page 214: Removing The Battery

    • S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
  • Page 215 For body worn operation, this model phone has been tested and meets the FCC RF exposure guidelines when used with a Samsung accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1.5 cm from the body.
  • Page 216 Cautions Changes or modifications made in the radio phone, not expressly approved by Samsung, will void the user’s authority to operate the equipment. The use of any unauthorized accessories may be dangerous and void the phone warranty if said accessories cause damage or a defect to the phone.
  • Page 217 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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