Samsung QE55LS01R E-Manual page 137

The problem
The colour is wrong or
missing.
The colour is poor or the
picture is not bright enough.
There is a dotted line on the
edge of the screen.
The picture is black and
white.
The picture won't display in
full screen.
The Subtitle function in the
TV menu is deactivated.
Subtitles appear on the TV
screen.
" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Centre
for assistance.
" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
" If the problem persists, check the signal strength or refer to the external device's user manual.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks.
Incorrect or loose connections may cause colour problems or a blank screen.
Go to Picture and then adjust the
• Settings
• Settings
• Settings
• Settings
See if Energy Saving Mode
• Settings
Try resetting the picture.
• Settings
Change Picture Size to 16:9
• Settings
Use a composite cable when you connect AV equipment to the TV.
If you are using the composite cable, connect the video cable (Yellow) to the VIDEO (Yellow /
Green) input port.
Check whether Greyscale
• Settings
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that
have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
• Settings
When an external device is connected with an HDMI or Component cable, the
function is unavailable. Adjust the subtitle setting on the external device.
Turn off the Subtitle function in
• Settings
Try this!
Picture Mode, Brightness, Sharpness, and
Picture Picture Mode
Picture Expert Settings
Picture Expert Settings
Picture Expert Settings
has been enabled.
General Eco Solution
Picture Expert Settings
Standard.
Picture Picture Size Settings
is set to On.
General Accessibility
Picture Picture Size Settings
Subtitle Settings.
General Accessibility
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Colour
Brightness
Sharpness
Colour
Energy Saving Mode
Reset Picture
Picture Size 16:9 Standard
Greyscale
Picture Size
Subtitle
Subtitle Settings Subtitle
settings.