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BEFORE YOU CALL
PROBLEM
External tempera-
ture is warm
SOUND AND NOISE
Louder sound
levels when
freezer is on.
Longer sound levels
when compressor
comes on.
Popping or cracking
sound when com-
pressor comes on.
Bubbling
or gurgling
sound, like
water boiling.
Vibrating or
rattling noise.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture forms
on inside walls.
ODOR IN FREEZER
Odor in freezer.
10
CAUSE
• The external freezer
walls can be as much
as 30°F warmer than
room temperature.
• Modern freezers have
increased storage
capacity and more
stable temperatures.
They require a high
efficiency compressor.
• Freezer operates
at higher pressures
during the start of the
ON cycle.
• Metal parts undergo
expansion and
contraction, as in hot
water pipes.
• Refrigerant (used to
cool the freezer) is
circulating throughout
the system.
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or
weak. Freezer rocks
on floor when it is
moved slightly.
• Freezer is touching
the wall.
• Weather is hot
and humid.
• Lid may not be
seating properly.
• Lid is opened too
often or too long.
• Interior needs to
be cleaned.
• Foods with strong
odors are in the
freezer.
CORRECTION
• This is normal while the compressor
works to transfer heat from inside the
freezer cabinet.
• This is normal. When the surrounding
noise is low, you might hear the
compressor running while it cools the
interior.
• This is normal. Sound will level off or
disappear as the freezer continues to
run.
• This is normal. Sound will level off or
disappear as the freezer continues to run.
• This is normal.
• Level the unit. Refer to "Leveling" in the
INSTALLATION section.
• Ensure floor can adequately support
the freezer. Use leveling legs to level
the freezer.
• Re-level or move the freezer slightly. Refer to
"Leveling" in the INSTALLATION section.
• The rate of frost buildup and internal
sweating increases. This is normal.
• See "LID PROBLEMS".
• Open lid less often.
• Clean interior with sponge, warm water,
and baking soda.
• Cover the food tightly.
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