Compal Broadband Networks CH6640E User Manual

Compal Broadband Networks CH6640E User Manual

Wireless gateway
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Compal Broadband Networks
CH6640E/CG6640E Wireless Gateway Series
User Guide

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Summary of Contents for Compal Broadband Networks CH6640E

  • Page 1 Compal Broadband Networks CH6640E/CG6640E Wireless Gateway Series User Guide...
  • Page 2: Table Of Contents

    Verifying the IP Address in Windows Vista ..............18 Renewing Your IP Address ................... 18 Setting Up a Wi-Fi Network ....................18 Basic Configuration Starting the CH6640E/CG6640E Configuration Manager (CMGR) ........19 CH6640E/CG6640E Menu Options Bar................20 CABLE MODEM Pages CABLE MODEM Status Page ..................... 21 CABLE MODEM Signals Page ....................
  • Page 3 Advanced Port Filtering Page ....................33 Advanced Port Forwarding Page ..................34 Advanced Port Triggers Page ..................... 36 Advanced DMZ Host Page ....................37 Setting Up the DMZ Host ....................37 Dynamic DNS ........................37 Advanced IDS Page......................38 GATEWAY Wireless Pages Wireless Band Mode Page ....................
  • Page 4: Overview

    Overview The CBN CH6640E/CG6640E Wireless Gateway is designed for your home, home office, or small business/enterprise. It can be used in households with one or more computers capable of wireless connectivity for remote access to the wireless gateway. This user...
  • Page 5: Ch6640E/Cg6640E Lan Choices

    NTFS. You can plug in an USB memory stick then access it via FTP client or Windows Explorer. CH6640E/CG6640E LAN Choices You can connect up to 253 client computers to the CH6640E/CG6640E using one or any combination of the following network connections: •...
  • Page 6 Sample Wireless Network Connections (CG6640E model shown) Your maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of your CH6640E/CG6640E and clients (stations). CBN cannot guarantee wireless operation for all supported distances in all environments.
  • Page 7: Wired Ethernet Lan

    Wired Ethernet LAN You can easily connect any PC with an Ethernet cable to the CH6640E/CG6640E Ethernet port. Because the CH6640E/CG6640E Ethernet port supports auto-MDIX, can use a straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5, or better, cabling for all Ethernet connections.
  • Page 8: Front Panel

    A wired Ethernet LAN with more than four computers requires one or more hubs, switches, or routers. You can: • Connect a hub or switch to any Ethernet port on the CH6640E/CG6640E. • Use Ethernet hubs, switches, or routers to connect up to any combination of 253 computers and wireless clients to the CH6640E/CG6640E.
  • Page 9 Flashing TEL1 Telephone is off-hook; dialing or Green: Telephone is connected and call in progress activated; on-hook TEL 2 WIRELESS Amber: WPS function is enabled. Green: Wi-Fi wireless interface is active now. The CG6640E front panel LED indicators provide the following status information for power, communications, and errors: Flashing POWER...
  • Page 10: Rear Panel

    Rear Panel The CH6640E (shown above) rear panel contains the following cabling port and connectors: Item Description TEL 1 VoIP connection for a single telephone. Two sets of telephone can be TEL 2 supported. ETHERNET Use any Ethernet port to connect an Ethernet-equipped computer, hub, 1 2 3 4 bridge, or switch using an RJ-45 cable.
  • Page 11: Mac Label

    Provide power to the CG6640E. MAC Label The CH6640E/CG6640E Media Access Control (MAC) label is located on the bottom of the CH6640E/CG6640E. The label contains the MAC address which is a unique, 48-bit value that identifies each Ethernet network device. To receive data service, you will need...
  • Page 12 Note: Label may differ according to local settings or requirements.
  • Page 13: Getting Started

    You will need a 75-ohm coaxial cable with F-type connectors to connect the CH6640E/CG6640E to the nearest cable outlet. If a TV is connected to the cable outlet, you may need a 5 to 900 MHz RF splitter and two additional coaxial cables to use the TV...
  • Page 14: Before You Begin

    CH6640E/CG6640E rear panel. • To prevent overheating the CH6640E/CG6640E, do not block the ventilation holes on the sides of the unit. Do not open the unit. Refer all service to your Internet Service provider.
  • Page 15: Connecting The Ch6640E/Cg6640E

    This automatically powers on the gateway. You do not need to unplug the gateway when it is not in use. The first time you plug in the CH6640E/CG6640E, allow it 5 to 30 minutes to find and lock on the appropriate communications channels.
  • Page 16 Changes to solid green when single upstream channel is locked. Changes to solid blue when multiple upstream channels are locked. ONLINE Flashes during CH6640E/CG6640E registration configuration. Changes to solid green when the CH6640E/CG6640E is registered successfully and ready for Internet access...
  • Page 17: Wall Mounting The Ch6640E/Cg6640E

    2.5 mm (.10 inches). There must be .10 inches (2.5 mm) between the wall and the underside of the screw head. 7. Place the CH6640E/CG6640E so the keyholes on the back of the unit are aligned above the mounting screws.
  • Page 18 8. Slide the CH6640E/CG6640E down until it stops against the top of the keyhole opening. 9. After mounting, reconnect the coaxial cable input and Ethernet connection. 10. Plug the power cord into the +12VDC connector on the gateway and the electrical outlet.
  • Page 19: Wall Mounting Template

    Wall Mounting Template Figure 1 Wall Mounting Template Setting Up Internet Access After installing the CH6640E/CG6640E, check that you can connect to the Internet. You can retrieve an IP address for your computer’s network interface using one of the following options: •...
  • Page 20: Configuring Tcp/Ip In Windows Xp

    Configuring TCP/IP in Windows XP 1. Open the Control Panel. 2. Double-click Network Connections to list the Dial-up and LAN or High-Speed Internet connections. 3. Right-click the network connection for your network interface. 4. Select Properties from the drop-down menu to display the Local Area Connection Properties window.
  • Page 21: Verifying The Ip Address In Windows Vista

    Enter to display the IP address. ipconfig If an Auto-configuration IP Address displays, this indicates an improper connection between your computer and the CH6640E/CG6640E, or there are possible cable network problems. Renewing Your IP Address To renew your IP address in Windows XP or Windows Vista: 1.
  • Page 22: Basic Configuration

    The CH6640E/CG6640E Configuration Manager (CMGR) allows you to change and view the settings on your CH6640E/CG6640E. 1. Open the web browser on a computer connected to the CH6640E/CG6640E over an Ethernet connection. Note: Do not attempt to configure the CH6640E/CG6640E over a wireless connection.
  • Page 23: Ch6640E/Cg6640E Menu Options Bar

    Operator mode. Allow access gateway, provisioning pages and provide more configuration information. CH6640E/CG6640E Menu Options Bar The CH6640E/CG6640E Menu Options bar is displayed at the top of the CH6640E/CG6640E Configuration Manager window. Configuration Manager Menu Options Bar Menu Option Pages...
  • Page 24: Cable Modem Pages

    CABLE MODEM Pages The CABLE MODEM pages provide the information of cable connection status, channel signals, network IP address, and system logs during the establishment of cable connection to cable service provider’s CMTS. CABLE MODEM Status Page This page provides information about the startup process of the Cable Modem.
  • Page 25: Cable Modem Signals Page

    CABLE MODEM Signals Page This page provides information about the connection between the Cable Modem and the CMTS of cable service provider. Field Descriptions for the Status Connection Page Field Description Downstream Status information about the RF downstream channels, including downstream channel frequency and downstream signal power and modulation.
  • Page 26: Cable Modem Logs Page

    Field Descriptions for the Status Event Log Page Field Description Time Indicates the date and time the error occurred Priority Indicates the level of importance of the error Message A brief definition of the error CABLE MODEM Addresses Page This page provides network connectivity status CH6640E/CG6640E.
  • Page 27: Cable Modem Configuration Page

    CABLE MODEM Configuration Page This page is able to configure upstream channel ID and Favorite Frequency then save it. Cable modem will scan the frequency you specify first. Reset All Defaults button will reset all configurations of the cable modem to factory defaults.
  • Page 28: Cable Modem Provisioning Page

    CABLE MODEM Provisioning Page This page shows IP provisioning status from DHCP, this item only appears in operator mode.
  • Page 29: Gateway Basic Pages

    CH6640E/CG6640E IP-related configuration data, including Network Configuration, WAN Connection Type and DHCP. You can click any Basic submenu option to view or change the configuration information for that option. This page allows you to configure the basic features of your CH6640E/CG6640E gateway related to your ISP connection.
  • Page 31 Ethernet port will be handled by Gateway routing features. IP Address Enter the IP address of the CH6640E/CG6640E on your private LAN. MAC Address Media Access Control address — a set of 12 hexadecimal digits assigned during manufacturing that uniquely identifies the hardware address of the CH6640E/CG6640E Access Point.
  • Page 32: Basic Dhcp Page

    Basic DHCP Page This page allows you to configure and view the status of the optional internal CH6640E/CG6640E DHCP (Dynamic Host Configuration Protocol) server for the LAN. CAUTION: Do not modify these settings unless you are an experienced network administrator with strong knowledge of IP addressing, subnetting, and DHCP.
  • Page 33: Basic Lan Users Page

    IP address. There are 253 possible client addresses. Lease Time Sets the time in seconds that the CH6640E/CG6640E DHCP server leases an IP address to a client. The default is 3600 seconds (60 minutes). DHCP Clients Lists DHCP client device information.
  • Page 34: Gateway Advanced Pages

    GATEWAY Advanced Pages The CH6640E/CG6640E Advanced Pages allow you to configure the advanced features of the CH6640E/CG6640E: • IP Filtering • MAC Filtering • Port Filtering • Port Forwarding • Port Triggers • DMZ Host • Dynamic DNS • You can click any Advanced submenu option to view or change the advanced configuration information for that option.
  • Page 35: Advanced Ip Filtering Page

    This page allows you to define which local PCs will be denied access to the CH6640E/CG6640E WAN. You can configure IP address filters to block Internet traffic to specific network devices on the LAN by entering start and end IP address ranges. Note that you only need to enter the LSB (Least-significant byte) of the IP address;...
  • Page 36: Setting A Mac Address Filter

    Field Descriptions for the Advanced MAC Filtering Page Field Description MAC Addresses Media Access Control address — a unique set of 12 hexadecimal digits assigned to a PC during manufacturing. Setting a MAC Address Filter 1. Enter the MAC address in the MAC Addresses field for the PC you want to block. 2.
  • Page 37: Advanced Port Forwarding Page

    Note: The specified port ranges are blocked for ALL PCs, and this setting is not IP address or MAC address specific. For example, if you wanted to block all PCs on the private LAN from accessing HTTP sites (or “web surfing”), you would set the “Start Port” to 80, “End Port” to 80, “Protocol”...
  • Page 38 The ports used by some common applications are: • HTTP: 80 • FTP: 20, 21 • Secure Shell: 22 • Telnet: 23 • SMTP e-mail: 25 • SNMP: 161 To map a port, you must enter the range of port numbers that should be forwarded locally and the IP address to which traffic to those ports should be sent.
  • Page 39: Advanced Port Triggers Page

    Advanced Port Triggers Page This page allows you to configure dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, voice, gaming, and some messaging program features may require these special settings.
  • Page 40: Advanced Dmz Host Page

    Dynamic DNS This page allows you to provide Internet users with a name (instead of an IP address) to access your virtual servers. CH6640E/CG6640E supports dynamic DNS service provided by the provider 'http://www.dyndns.org'. Please register this service at web side of...
  • Page 41: Advanced Ids Page

    The CH6640E/CG6640E IDS Pages allow you to configure the CH6640E/CG6640E firewall filters and firewall alert notifications. The CH6640E/CG6640E firewall protects the CH6640E/CG6640E LAN from undesired attacks and other intrusions from the Internet. It provides an advanced, integrated stateful-inspection firewall supporting intrusion detection, session tracking, and denial-of-service attack prevention.
  • Page 42 LAN and WAN. IP Flood Detection detects and blocks packet floods originating on both the LAN and WAN. Checkmark Enable for each Web filter you want to set for the firewall, and then click Apply. The Web filters will activate without having to reboot the CH6640E/CG6640E Configuration Manager.
  • Page 43: Gateway Wireless Pages

    WPA or WPA2 encryption methods. Wireless Band Mode Page CH6640E/CG6640E is a single band product, Select 2.4GHz if you want to use the 2.4GHz band, select Turn Off will disable wireless, and you cannot associate with AP through wireless.
  • Page 44 Field Descriptions for the Wireless Basic Page Field Description SSID Sets the Network Name (also known as SSID) of the Primary wireless network. This is a 1-32 ASCII character string. Hide Network With a hide network, users type the SSID into the client application instead of selecting the SSID from a list.
  • Page 45: Wireless Security Page

    Enable Enable or disable this wireless interface. Transmission Mode Select which 802.11 mode is used by CH6640E/CG6640E, including 802.11b/g/n mixed mode, 802.11n only, 802.11b/g mixed mode. Channel Width Select the channel width (20 MHz or 20/40 MHz) to be used by CH6640E/CG6640E.
  • Page 46 Field Descriptions for Mixed WPA-PSK/WPA2-PSK, WPA2-PSK and WPA-PSK page Field Description Data Encryption When using WPA or WPA2 authentication, these WPA encryption modes can be set: TKIP, AES, or TKIP + AES. AES (Advanced Encryption Standard) provides the strongest encryption, while TKIP (Temporal Key Integrity Protocol) provides strong encryption with improved compatibility.
  • Page 47 Field Description WPA Group Rekey Interval Sets the WPA Group Rekey Interval in seconds. Set to zero to disable periodic rekeying. Field of Mixed WPA-Enterprise/WPA2-Enterprise, WPA-Enterprise and WPA2-Enterprise are similar. Field Descriptions for WPA-Enterprise/WPA2-Enterprise, WPA-Enterprise and WPA2-Enterprise Page Field Description Network Re-auth Interval The re-authentication interval is the amount of time the wireless router can wait before re-establishing authentication...
  • Page 48 Field Description (xxx.xxx.xxx.xxx). RADIUS UDP Port Sets the UDP port number of the RADIUS server. The default is 1812. RADIUS Shared Secret Sets the shared secret for the RADIUS connection. The key is a 0 to 255 character ASCII string. WEP encryption:...
  • Page 49 Field Descriptions for the WEP Page Field Description Encryption Mode Select the use of Shared Key authentication in WEP protocol. If select Open System , Shared Key authentication is optional. If select Shared Key, the Shared Key authentication is required for WEP. Authentication Type The CPE uses either the 64-bit or 128-bit key to encrypt the challenge text and sends the encrypted text to the access...
  • Page 50: Wireless Wps Page

    Wireless WPS Page CH6640E/CG6640E provide WPS (Wi-Fi Protected Setup) function, with it enable will support WPS clients to join the network very easily. It is a standard for easy and secure establishment of a wireless network. With WPS you can setup and protect your wireless network in just a few easy steps.
  • Page 51: Wireless Access Control Page

    Click or press the WPS button on the CH6640E/CG6640E’s front panel or select Push Button Configuration (PBC) option radio then click “Connect” button in the web page “Home / Gateway / Wireless / WPS”, the wireless LED will flash with orange color.
  • Page 52 Field Descriptions for the Wireless Access Control Page Field Description Access Control Select “Disable” to disable access control Select Enabled in Allow mode then you can maintain a list of client allowed to connect to this device. Select Enabled in Deny mode then you can maintain a list of client cannot to connect to this device.
  • Page 53: Wireless Status Page

    Wireless Basic Page. Setting Up Your Wireless LAN You can use the CH6640E/CG6640E as an access point for a wireless LAN (WLAN) without changing its default settings. To enable security for your WLAN, you can do the following on the CH6640E/CG6640E: •...
  • Page 54: Encrypting Wireless Lan Transmissions

    (WPA), recommending configuring passphrase on the CH6640E/CG6640E and on each WPA on the CH6640E/CG6640E wireless client. Home and small-office settings typically use a local passphrase. Otherwise, configure WEP on the You must configure the identical WEP key on the CH6640E/CG6640E CH6640E/CG6640E and on each wireless client.
  • Page 55: Gateway Usb Pages

    GATEWAY USB Pages (optional) The CH6640E/CG6640E support a variety of USB devices including printer and storage. You can plug USB printers and storages on the device and share them through internet. Print Server CH6640E/CG6640E support USB printer and share it based on Internet Printing Protocol...
  • Page 56: Ftp Server

    If all went well, you should see complete window. Click Finish. FTP Server CH6640E/CG6640E support USB storage and share it based on FTP (File Transfer Protocol) that allows users can login and manage it. Field Descriptions for the FTP Server Page...
  • Page 57: File Server

    File Server CH6640E/CG6640E support USB storage and share it based on Samba service that allow users can login and manage it. Field Descriptions for the File Server Page Field Description Enable Enable or disable File server. Description The server string of samba server.
  • Page 58: Gateway Management Pages

    Whereas you can get IP address from GATEWAY-BASIC- SETUP page. Loopback IP CH6640E/CG6640E allows to configure a Loopback IP on WAN for the convenience of management. Furthermore, managers can configure a static IP address, named Secondary LAN Interface, on WAN for routing purpose.
  • Page 59 Field Descriptions for Loopback IP and Secondary LAN Interface Field Description Enable Check the box to allow manager to configure loopback and Secondary LAN interface. Loopback Interface IP Address Enter the IP address for loopback interface. Subnet Mask Enter the subnet mask for loopback interface. Secondary LAN Interface IP Address Enter the IP address for the secondary LAN interface.
  • Page 60: Telephone Pages

    TELEPHONE Pages The Multimedia Terminal Adapter (MTA) in your CH6640E provides digital VoIP services, which allow you to use the Internet to make telephone calls. Basic telephone functions, such as three- way calling, voice mail, and fax transmissions, can be supported with this connection on the CH6640E.
  • Page 61: Telephone Call Page

    TELEPHONE Call Page Call Status Tab This tab displays the MTA call status. Quality Of Service Tab This tab displays the MTA Quality of Service (QoS) parameters.
  • Page 62: Telephone Logs Page

    TELEPHONE Logs Page Telephone Log Tab This tab displays the Telephone Log information related to your CH6640E VoIP telephone connection. It shows Diagnostic messages generated by the MTA. This information is intended for use by a qualified technician. Call Signaling Log Tab This tab displays the log of call signaling messages which are exchanged during MTA initialization, call creation and deletion.
  • Page 64: Telephone Provisioning Page

    TELEPHONE Provisioning Page This page contains the MTA provisioning details about your CH6640E VoIP telephone connection (PROVISIONING item only appears in operator mode). Setup Tab This tab displays the primary parameters for MTA provisioning, including MTA FQDN, Provisioning Method, MTA IP Address, Mask and Gateway, DNS server, Configuration File, Provisioning State and so on.
  • Page 65: Call Features Tab

    Call Features Tab If your ISP supports call features for SIP, this tab will list all call features for each phone line respectively. Errors Tab This tab displays the error items in MTA configuration.
  • Page 66: Telephone Configuration Page

    TELEPHONE Configuration Page This page shows the configuration file received from provider of cable broadband service. (CONFIGURATION item only appears in operator mode)
  • Page 67: Help Pages

    Click any HELP submenu option to view the status information for that option. HELP Cable Modem Page This page provides some important and useful information about CH6640E/CG6640E, including modem name, firmware version, serial number and Wi-Fi driver version. HELP Telephone Page This page provides the brief description of TELEPHONE submenu and the standard checkup procedure.
  • Page 69: Troubleshooting

    Before calling your service provider, try pressing the Reset button on the rear panel of the CH6640E/CG6640E. Please note, if you press the Reset button, you will lose all your custom configuration settings, including Firewall and Advanced settings. Your service provider may ask for the front panel LED status;...
  • Page 70: Front-Panel Leds And Error Conditions

    Encryption type is TKIP. If all of your wireless clients support AES, with WPA enabled change the WPA Encryption to AES. Front-Panel LEDs and Error Conditions The CH6640E/CG6640E front panel LEDs provide status information for the following error conditions: Table 2 – Front-Panel LEDs and Error Conditions Status...

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