LG 42SH7DB-B Owner's Manual

LG 42SH7DB-B Owner's Manual

Monitor signage

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LG Digital Signage
(MONITOR SIGNAGE)
42SH7DB
49SH7DB
55SH7DB
AAA
*MFL69178803*
P/No: MFL69178803 (1902-REV02)

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Summary of Contents for LG 42SH7DB-B

  • Page 1 LG Digital Signage (MONITOR SIGNAGE) 42SH7DB 49SH7DB 55SH7DB *MFL69178803* P/No: MFL69178803 (1902-REV02)
  • Page 2 Завантажити посібник користувача для цього виробу можна на веб- сайтах, поданих нижче. (Ключове слово : SH7DB) O’zbekcha Quyidagi veb-saytlarda ushbu mahsulot uchun foydalanuvchi qo’llanmasini yuklab olishingiz mumkin. (Kalit so’z : SH7DB) Türkçe Bu ürünün kullanıcı kılavuzunu aşağıdaki web sitelerinden indirebilirsiniz. (Anahtar sözcük: SH7DB) • www.lg.com/id-manual...
  • Page 3 * SuperSign : http://partner.lge.com...
  • Page 4 Network...
  • Page 5 HDMI OUT...
  • Page 9 OWNER’S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 42SH7DB 49SH7DB 55SH7DB www.lg.com Copyright © 2017 LG Electronics Inc. All Rights Reserved.
  • Page 10: Table Of Contents

    Optional Accessories Parts and Buttons Connecting the Stand Connecting the Speakers Connecting IR & Light Sensor Portrait Layout Attaching and Removing the LG Logo Bracket Installing on a Wall REMOTE CONTROL Displaying the Device Name Connected to an Input Port...
  • Page 11: Safety Precautions

    Please check ► If the product collapses or is dropped, you may be injured. Children with LG or a qualified installer before installing. This caution must pay particular attention. • Do not leave the power or signal cable unattended on the...
  • Page 12: Precautions To The Ac Adapter And Electrical Power

    If loosely connected, the poor connection may cause a fire or electric shock. • Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. ► The use of non-approved products may cause a fire or electric shock. •...
  • Page 13: Precautions In Moving The Product

    Precautions In Moving the such as nail, pencil, or pen, or make a scratch on it. • Keep the proper distance from the product. Product ► Your vision may be impaired if you look at the product too closely. • Set the appropriate resolution and clock by referring to the User’s Guide.
  • Page 14: Licenses

    LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 15: Assembly And Preparation

    SuperSign Software & Manual - Downloading from the LG Electronics website. - Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. Optional Accessories Without prior notice, optional accessories are subject to change to improve the performance of the product, and new accessories may be added.
  • Page 16 KT-OPSA Screws Connecting Cable Power Cord Card (Easy Setup Guide) OPS kit AN-WF500 KT-SP0 Wi-Fi Dongle kit Pixel sensor kit NOTE • Cable holder/Cable tie may not be available in some areas or for some models. • Optional accessories are available for some models. If necessary, please purchase them separately. •...
  • Page 17: Parts And Buttons

    Parts and Buttons Connecting the Stand - The image may be different according to the - For certain models only. model - The image may be different according to the model Buttons Changes the input source. Accesses the main menus, or saves your input and exits the menus.
  • Page 18: Connecting The Speakers

    Connecting the Speakers NOTE - For certain models only. • Please turn off the power before removing the - The image may be different according to the cable. Connecting or removing the speaker model. cable while turned on may result in no sound. Connect an input signal cable before installing the speakers.
  • Page 19: Portrait Layout

    Portrait Layout When installing in a portrait layout, rotate the monitor counterclockwise 90 degrees (when facing the screen). Using Kensington Lock (This is not available for all models.) The Kensington security system connector is located at the back of the monitor. For more information on installation and use of this system, refer to the manual provided with the Kensington security system or visit http://www.kensington.
  • Page 20: Attaching And Removing The Lg Logo Bracket

    After removing the screws, remove the LG After removing the screws, remove the LG Logo. When re-attaching the LG Logo, follow Logo. Attach the LG Logo Bracket with the two the process in reverse order. screws, aligning it with the holes at the right...
  • Page 21: Installing On A Wall

    Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on a ceiling or slanted wall, it may fall and result in injury. Use an authorized LG wall mount and contact your local dealer or qualified personnel to assist with the installation.
  • Page 22 Insert and tighten the eyebolts, or brackets and Securing the monitor to a wall (optional) bolts on the back of the monitor. (Procedure may differ depending on the model.) - If there are already bolts inserted in the eyebolts’ position, remove the other bolts first. Mount the wall brackets with the bolts to the wall.
  • Page 23: Remote Control

    REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching terminals to the labels inside the compartment, and close the battery cover.
  • Page 24 Selects the Picture Mode. INFO Views the information of the currently program and the screen. W.BAL Enters the White Balance menu. SETTINGS Accesses the main menus or saves your input and exit menus. S.MENU SuperSign menu key (Depending upon the model, this feature may not be supported.) Navigation Buttons Scrolls through menus or options.
  • Page 25: Displaying The Device Name Connected To An Input Port

    Displaying the Device Name White Balance Adjust Menu Connected to an Input Port Press the W.BAL button on the remote control. Display which devices are connected to which R-Gain : Adjusts the level of red. The higher the • external input ports. number, the redder the set.
  • Page 26: Making Connections

    MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided.
  • Page 27 NOTE • For the best image quality, using the monitor with HDMI connection is recommended. • To comply with the standard specifications of the product, use a shielded interface cable with a ferrite core, such as a DVI cable. • If you turn the monitor on when the set is cold, the screen may flicker.
  • Page 28: Daisy Chain Monitors

    Daisy Chain Monitors To use different products connected to each other, connect one end of the signal input cable (DP Cable) to the DP Out connector of Monitor 1 and connect the other end to the DP In connector of the other product. * DP Cable - Use a DP cable that is certified to DP1.1a (SST) or higher.
  • Page 29: Troubleshooting

    TROUBLESHOOTING No image is displayed Problem Action Is the product power cord connected? Check if the power cord is correctly plugged into the power outlet Does the Out of range message The signal from the PC (video card) is out of the vertical or appear? horizontal frequency range of the product.
  • Page 30 The audio function does not work. Problem Action No sound? See if the audio cable is connected properly. Adjust the volume. See if the sound is set properly. Sound is too dull. Select the appropriate equalizer sound. Sound is too low. Adjust the volume.
  • Page 31 CAUTION • Image sticking does not occur when using constantly changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that you change the screen at least once every 12 hours at the very minimum;...
  • Page 32: Product Specifications

    PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions. “ ” refers to alternating current (AC), and “ ” refers to direct current (DC). LCD screen Screen type Thin Film Transistor (TFT) Liquid Crystal Display (LCD) Screen Video signal Maximum resolution...
  • Page 33 42SH7DB LCD screen Pixel pitch 0.4833 mm (H) x 0.4833 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.2 A Power consumption On Mode: 110 W (Typ.) Sleep Mode (DISPLAYPORT): ≤ 0.7 W Sleep Mode (HDMI,DVI-D,RGB): ≤ 1.0 W Off Mode: ≤...
  • Page 34 55SH7DB LCD screen Pixel pitch 0.630 mm (H) x 0.630 mm (V) Power Rated power AC 100-240 V~ 50/60 Hz 1.7 A Power consumption On Mode: 140 W (Typ.) Sleep Mode (DISPLAYPORT): ≤ 0.7 W Sleep Mode (HDMI,DVI-D,RGB): ≤ 1.0 W Off Mode: ≤...
  • Page 35 HDMI / OPS / DVI-D / DISPLAYPORT (PC) RGB(PC) Support mode Support Mode Horizontal Vertical Resolution frequency (kHz) frequency (Hz) Horizontal Vertical frequency Resolution frequency (kHz) (Hz) 720 x 400 31.468 70.8 640 x 480 31.469 59.94 640 x 480 31.469 59.94 800 x 600...
  • Page 36 Make sure to read the Safety Precautions before using the product. The model and serial numbers of the SET are located on the back and one side of the SET. Record it below should you ever need service. WARNING -This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
  • Page 37 USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. www.lg.com...
  • Page 38 In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
  • Page 39: Using The Monitor

    USING THE MONITOR Using the Input List Press INPUT to access the Input List. Press the navigation buttons to scroll to one of the input mode and press OK. RGB-PC HDMI DVI-D Display Port NOTE • Some input signals may not be supported depending on the model. Adjusting Aspect Ratio Resize the image to view the image at its optimal size by pressing ARC while you are watching monitor set.
  • Page 40 16:9 : This selection will allow you to adjust the picture horizontally, in linear proportion, to fill the entire screen (useful for viewing 4:3 formatted DVDs). Just Scan : This Selection will allow you view the picture of best quality without loss of original picture in high resolution image.
  • Page 41: Entertainment

    ENTERTAINMENT To set up the network settings: (Even if your display has already connected automatically, running setup again will not harm anything), Using the Network Connecting to a wired network Press SETTINGS to access the main menus. Connecting to a Network Press the navigation buttons to scroll to NET- For wired network connections, connect the WORK and press OK.
  • Page 42 Select an AP to connect to a wireless network. service. For details, contact your ISP. - Simple setting (WPS-button mode) LG is not responsible for any malfunction of the display and/or the internet connection feature due Press the button on the wireless router that to communication errors/malfunctions associated supports PBC to easily connect to the router.
  • Page 43: Network Status

    Using the My Media Tips for Wireless Network Setting Wireless networks can be subject to interfer- ence from other devices operating at a fre- Connecting USB storage devices quency of 2.4 GHz (wireless phones, Bluetooth devices, or microwave ovens). There may also Connect USB storage devices such as a USB flash be interference from devices with a frequency memory, external hard drive to the display and use...
  • Page 44 If your USB memory device has multiple parti- Tips for using USB storage devices tions, or if you use a USB multi-card reader, Only a USB storage device is recognizable. you can use up to 4 partitions or USB memory If the USB storage device is connected through devices.
  • Page 45: Browsing Files

    Browsing Files Browse files saved in a USB storage device. Press SETTINGS to access the main menu. Press the search button to scroll to MY MEDIA and press OK. Press the Search button to go to the Movie List, Photo List, Music List, or Content List that you want, and press OK.
  • Page 46 Type Supported file format JPEG Photo : 64 x 64 : Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) : 64 x 64 : 9600 x 6400 : 64 x 64 : Interlace: 1200 x 800 Non-Interlace: 9600 x 6400 Non-supported files are displayed in the form of predefined icon.
  • Page 47: Viewing Movies

    Viewing Movies Plays movie files saved in the USB storage device. Press SETTINGS to access the main menu. Press the navigation button to scroll to MY MEDIA and press OK. Press the navigation button to scroll to Movie List and press OK. Press the navigation buttons to scroll to a folder you want and press OK.
  • Page 48 Tips for using playing video files Some user-created subtitles may not work properly. Some special characters are not supported in subtitles. HTML tags are not supported in subtitles. Subtitles in languages other than the supported languages are not available. The screen may suffer temporary interruptions (image stoppage, faster playback, etc.) when the audio language is changed.
  • Page 49 Select Set Video Play to access the following menus: Menu Description Picture Size Selects your desired picture format during movie play. Audio Changes the Language Group of the audio during movie play. Files with a single audio Language track cannot be selected. Subtitle Turn on/off the subtitle.
  • Page 50: Viewing Photos

    Viewing Photos View image files saved in the USB storage device. Press SETTINGS to access the main menu. Press the navigation button to scroll to MY MEDIA and press OK. Press the navigation button to scroll to Photo List and press OK. Press the navigation buttons to scroll to a folder you want and press OK.
  • Page 51 Photo options Press SETTINGS to show the Option menus. Press the navigation buttons to scroll to Set Photo View, Set Video, or Set Audio, and press OK. NOTE The option values changed in Movie List do not affect Photo List or Music List. Therefore, they are not affected by option values changed in Photo List or Music List.
  • Page 52: Listening To Music

    Listening to Music Plays music files saved in the USB storage device. Press SETTINGS to access the main menu. Press the navigation button to scroll to MY MEDIA and press OK. Press the navigation button to scroll to Music List and press OK. Press the navigation buttons to scroll to a folder you want and press OK.
  • Page 53 Tips for playing music files This unit cannot support the ID3 Tag embedded MP3 files. NOTE A damaged or corrupted music file does not play but displays 00:00 in playtime. A music downloaded from a paid service with copyright protection does not start but displays inappropriate informa- tion in playtime.
  • Page 54: Viewing The Contents List

    Viewing the Contents List Plays back the stored files using the Export option in SuperSign Manager. Press SETTINGS to access the main menu. Press the navigation button to scroll to MY MEDIA and press OK. Press the navigation button to scroll to Contents List and press OK. Press the navigation buttons to scroll to a folder you want and press OK.
  • Page 55 Video files larger than 50 MB may not upload properly from mobile devices. We recommend that you play such files via USB/SD storage devices. • [For Ultra HD models only] Ultra HD image: 3840 X 2160 Some HEVC-encoded Ultra HD videos other than the content officially provided by LG Electronics may not be played. Extension Codec .mkv...
  • Page 56: Customizing Settings

    CUSTOMIZING SETTINGS Accessing Main Menus SETTINGS Press to access the main menus. Press the navigation buttons to scroll to one of the following menus and press OK. Press the navigation buttons to scroll to the setting or option you want and press OK. When you are finished, press EXIT.
  • Page 57: Picture Settings

    PICTURE Settings Press SETTINGS to access the main menus. Press the navigation buttons to scroll to PICTURE and press OK. Press the navigation buttons to scroll to the setting or option you want and press OK. - To return to the previous level, press BACK. When you are finished, press EXIT.
  • Page 58 Setting Description Screen Customizes the PC display options in RGB mode. (In RGB Option Mode Only) Resolution Selects a proper resolution. Auto Configure Sets to adjust the screen position, clock, and phase automatically. The displayed image may be unstable for a few seconds while the configuration is in progress.
  • Page 59 Advanced Control - Picture Mode (Standard/ APS/ Sport/ Game/ Calibration) Setting Description Dynamic Contrast Adjusts the contrast to the optimal level according to the brightness of the image. Dynamic Color Adjusts color for more natural-looking colors. Color Gamut Selects the range of colours that can be expressed. Skin Color Skin color spectrum can be separately set to implement the skin color as defined by the user.
  • Page 60: Audio Settings

    - Sound Effect function is available only for Standard mode in Sound Mode menu. Level Clear Voice ll Boosts voice clarity. Virtual Surround LG’s proprietary audio processing technology allows 5.1ch-like surround sound from two speakers. If Clear Voice ll is set to On, Virtual Surround will not be chosen.
  • Page 61: Time Settings

    TIME Settings Press SETTINGS to access the main menus. Press the navigation buttons to scroll to TIME and press OK. Press the navigation buttons to scroll to the setting or option you want and press OK. - To return to the previous level, press BACK. When you are finished, press EXIT.
  • Page 62: Option Settings

    OPTION Settings Press SETTINGS to access the main menus. Press the navigation buttons to scroll to OPTION and press OK. Press the navigation buttons to scroll to the setting or option you want and press OK. - To return to the previous level, press BACK. When you are finished, press EXIT.
  • Page 63 SETTINGS Description Contents Schedule Creates simple schedules and sets playback using files in My Media. Level Add Schedule Creates a contents schedule. - Media: Select the file to which you want to apply the contents schedule. - Select [Create] to register the contents schedule. Play Plays a contents schedule.
  • Page 64 Tile Mode This monitor can be tiled with additional monitors to create a large tiled display When using 9 monitors When using 2 monitors When using 4 monitors When the Tile Mode option is disabled ID 3 ID 2 ID 2 ID 2 ID 1 ID 1...
  • Page 65: Network Settings

    NETWORK Settings SETTINGS Press to access the main menus. Press the navigation buttons to scroll to NETWORK and press OK. Press the navigation buttons to scroll to the setting or option you want and press OK. - To return to the previous level, press BACK. When you are finished, press EXIT.
  • Page 66: Picture Id Settings

    PICTURE ID Settings NOTE Only applies to certain models. If PICTURE ID is set to 2, only the upper PICTURE ID is used to change the settings of a right monitor, which has a Set ID of 2, can be specific set (display) using a single IR receiver for controlled by IR signals.
  • Page 67: Ir Codes

    IR CODES All models do not support the HDMI/USB function. Some key codes are not supported depending on the model. Code (Hexa) Function Note R/C BUTTON (Power) INPUT R/C BUTTON MONITOR ON R/C BUTTON MONITOR OFF R/C BUTTON R/C BUTTON ENERGY SAVING ( R/C BUTTON 10 to 19...
  • Page 68 Code (Hexa) Function Note R/C BUTTON R/C BUTTON Red Key (PICTURE ID ON) R/C BUTTON Green Key (PICTURE ID OFF) R/C BUTTON Yellow Key R/C BUTTON Blue Key R/C BUTTON...
  • Page 69: To Control Multiple Products

    TO CONTROL MULTIPLE PRODUCTS Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, Set ID must be between 1 and 255 (or from 1 to 1,000) without being duplicated. Connecting the Cable Connect the RS-232C cable as shown in the picture.
  • Page 70: Rs-232C Configurations

    Communication Parameter RS-232C Configurations Baud Rate : 9600 BPS • 4P Cable Data Length : 8 bit • • Parity Bit : None 4-Wire Configurations (Standard RS-232C cable) Stop Bit : 1 bit • Flow Control : None • • Communication Code : ASCII code •...
  • Page 71: Command Reference List

    Command Reference List COMMAND DATA (Hexadecimal) Power 00 to 01 Select input See [Select input] Aspect ratio See [Aspect ratio] Energy saving See [Energy saving] Picture mode See [Picture mode] Contrast 00 to 64 Brightness 00 to 64 Sharpness 00 to 32 Color 00 to 64 Tint...
  • Page 72 COMMAND DATA (Hexadecimal) Software version White balance red gain 00 to FE White balance green gain 00 to FE White balance blue gain 00 to FE Backlight 00 to 64 Screen off 00 to 01 Tile Mode See [Tile Mode] Tile Mode Check Tile ID Refer to ‘Tile ID' .
  • Page 73: Transmission / Receiving Protocol

    Transmission / Receiving Protocol Transmission [Command1][Command2][ ][Set ID][ ][Data][Cr] * [Command1] Identifies the factory setting and the user setting modes. * [Command2] Controls monitors. * [Set ID] Used for selecting a set you want to control. A Set ID can be assigned to each set from 1 to 255 (from 01H to FFH), or from 1 to 1,000 (from 001H to 3e8H) in certain models, under OPTION in the OSD menu.
  • Page 74 01. Power (Command: k a) 04. Energy saving (Command: j q) Controls the power on/off of the set. Sets the energy saving function. Transmission Transmission [k][a][ ][Set ID][ ][Data][Cr] [j][q][ ][Set ID][ ][Data][Cr] Data 00: Off Data 00: Off 01: On 01: Minimum 02: Medium 03: Maximum...
  • Page 75 07. Brightness (Command: k h) 10. Tint (Command: k j) Adjusts the screen brightness. Adjusts the screen tint. Transmission Transmission [k][h][ ][Set ID][ ][Data][Cr] [k][j][ ][Set ID][ ][Data][Cr] Data 00 to 64: Brightness 0 to 100 Data 00 to 64: Tint red 50 to green 50 Acknowledgement Acknowledgement [h][ ][Set ID][ ][OK/NG][Data][x]...
  • Page 76 16. Balance (Command: k t) 13. V position (Command: f r) Adjusts the sound balance. Adjusts the vertical position of the screen. This function is only available when the Tile Mode is set to Off. * The operational range varies depending on the RGB input Transmission resolution.
  • Page 77 19. Volume (Command: k f) 22. Off time schedule (Command: f c) Adjusts the playback volume. Enables/disables the on time schedule. Transmission Transmission [k][f ][ ][Set ID][ ][Data][Cr] [f ][c][ ][Set ID][ ][Data][Cr] Data 00 to 64: Volume 0 to 100 Data 00: Off 01: On...
  • Page 78 25. On timer (repeat mode/time) (Command: f d) 24. Off timer (repeat mode/time) (Command: f e) Configures the on time (repeat mode/time) settings. Configures the off time (repeat mode/time) settings. Transmission Transmission [f ][d][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] [f ][e][ ][Set ID][ ][Data1][ ][Data2][ ][Data3][Cr] Data1 Data1 1.
  • Page 79 26. On timer input (Command: f u) 28. Auto off (Command: f g) Adds a new schedule entry by selecting input for the current on Configures the automatic off settings. timer setting. Transmission Transmission [f ][g][ ][Set ID][ ][Data][Cr] [f ][u][ ][Set ID][ ][Data1][Cr] Data 00: Off (Will not turn off after 15 minutes) 01: On (Off after 15 minutes)
  • Page 80 30. Reset (Command: f k) 33. Time elapsed (Command: d l) Resets settings for Picture, Screen and Audio or restores factory Checks the elapsed time. settings. (Screen reset can only be performed in RGB input mode.) Transmission [d][l][ ][Set ID][ ][Data][Cr] Transmission Data FF: Read status...
  • Page 81 36. White balance red gain (Command: j m) 39. Backlight (Command: m g) Adjusts the white balance red gain value. Adjusts the back light brightness. Transmission Transmission [j][m][ ][Set ID][ ][Data][Cr] [m][g][ ][Set ID][ ][Data][Cr] Data 00 to 64: Back light brightness 0 to 100 Data 00 to FE: Red gain 0 to 254 Acknowledgement Acknowledgement...
  • Page 82 42. Tile Mode Check (Command: d z) 45. Tile V Position (Command: d f) To check Tile Mode status. To adjust the Tile Vertical position. * This function is available only when the Natural option of the Tile Mode is set to Off while the Tile Mode set to On. Transmission [d][z][ ][Set ID][ ][Data][Cr] Transmission...
  • Page 83 48. Natural Mode (In Tile Mode) (Command : d j) To display the image naturally, the part of the image that would normally be displayed in the gap between the monitors is omitted. Transmission [d][j][ ][Set ID][ ][Data][Cr] Data 00: Off 01: On Acknowledgement [j][ ][Set ID][ ][OK/NG][Data][x]...

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