Check box HSv430 Setup & User Manual
  1. Manuals
  2. Brands
  3. Check box Manuals
  4. Controller
  5. HSv430
  6. Setup & user manual

Check box HSv430 Setup & User Manual

Wifi controller
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Wireless Systems
HSv430
WiFi Controller
CheckBox Wireless Systems
are designed to be Easy to
tm
Install, Easier to Manage and Easiest to Afford. To make set
up as easy as possible, please take a moment to completely
read through these instructions before you begin.
www.CheckBoxSystems.net

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the HSv430 and is the answer not in the manual?

Questions and answers

Related Manuals for Check box HSv430

Summary of Contents for Check box HSv430

  • Page 1 Wireless Systems HSv430 WiFi Controller CheckBox Wireless Systems are designed to be Easy to Install, Easier to Manage and Easiest to Afford. To make set up as easy as possible, please take a moment to completely read through these instructions before you begin.

  • Page 2: Table Of Contents

    Hello We have designed CheckBox Wireless Systems to be easy to install, easier to manage and easiest to afford. For best results, before beginning to set up your system, please take the time to read through this booklet completely. The answer to most questions can be found in here. We are constantly working on adding new features to CheckBox, and as these features develop they will be added to your system automatically via system updates.

  • Page 3: Installing Checkbox

    Installing CheckBox The best way to connect your CheckBox System is directly to your DSL, fiber, satellite, or cable modem. It can also be connected through a switch or dedicated firewall system, which may require some configuration on your switch or firewall. You may also use an Ethernet switch attached to your CheckBox to connect multiple CheckBox Meshing Access Points.
  • Page 4 Locating the equipment The CheckBox HSv430 must be located indoors in a dry area. The HSv430 should be located close to power and the Internet connection. Connecting the equipment The CheckBox HSv430 will connect to your DSL, fiber, satellite, or cable modem using an Ethernet network cable.

  • Page 5: Logging Into Your Management Screens

    Logging into your Administration Screens The administration screens are used to manage your system, create and print tickets for your users and view your system status. The administration screens also allow you to view users on the system (Active Clients), view tickets not yet used, and to delete tickets from the system.

  • Page 6: Network Setup

    Network Setup You probably will not need to make any changes in the network setup of your CheckBox system as most Internet Service Providers use DHCP, Dynamic Host Configuration Protocol, to tell the devices connected to their network what address and other parameters to use.

  • Page 7: Setting Up & Using Multinet

    Setting Up & Using MultiNet MultiNet provides up to two independent guest Wi-Fi networks and one encrypted management network all with one CheckBox System. With MultiNet you can • Create a basic and a premium guest network, one free and one paid, with different bandwidth limits.
  • Page 8 Adding an additional network can take several minutes as the system has to set up the network routes, login screens and update the access points. Your second guest network will have it’s own welcome page, separate graphics and branding and it’s own set of rules and tick- ets and PermaCodes.
  • Page 9 Wireless The CheckBox can host CheckBox mesh node access points in wired and wireless modes. At least one CheckBox meshing access point must be wired into the Check- Box for wireless operation. The SSID is the Service Set Identification - the name of a wireless network that is broadcast to announce the networks presence.

  • Page 10: Setting Up Guest Access

    Setting up Guest Access In order for guests to access the Internet through your CheckBox System they have to be authenticated. There are several ways your guests can authenticate, including: Access Tickets PermaCodes Credit Cards and PayPal Free Access Third Party Systems such as reservation or point-of-sale.* *Your CheckBox can also be tied to your company loyalty card rewards program and integrated into point-of-sale systems.

  • Page 11: Using Credit Cards & Paypal

    Using Credit Cards & PayPal marinas and public spaces. To accept credit cards and PayPal you will need a Business Account with PayPal if you do not already have one. Go to www.paypal.com to setup an account. (If you have an existing personal account you can upgrade to a business account).

  • Page 12: Free Access

    Free Access The Free Access System allows you to give your guests free access two different ways: You can allow free access once per period, for example 15 minutes free every day, or 1 day free per week. This is great for a coffee shop or restaurant that wants to advertise free internet access but prevent guests from taking up a table for hours upon hours.

  • Page 13: Permacode

    PermaCode PermaCodes are special Access Codes you can define yourself. Usage is similar to ticket numbers, but these codes are reusable by multiple guests at the same time. You may change PermaCodes at anytime, and any guest devices previously activated will still remain activated until the time set for their code has expired. PermaCodes are great for group events or special promotions and can save the need for printing and distributing large amounts of tickets for one time events.

  • Page 14: Customizing Your Welcome Screen

    Once Room prompts are enabled, in addition to clicking Free access, entering a ticket or PermaCode, uses will be required to enter something into a second box, and the information that they enter will be listed in the Active Clients table. Although your CheckBox can not validate any of the information provided by guests, the guests will be required to enter information, and if your staff sees invalid information listed under Active Clients (bogus room numbers or locations) they can simply disable the user.
  • Page 15 Tips for Uploading Graphics CheckBox provides the option to upload a graphic for the welcome page and a different graphic that prints out on the tickets. Your guests will be accessing your CheckBox with devices that have different screen sizes. The graphic that you upload may look great on a desktop or laptop with a large screen, but be too large for a smartphone or tablet.

  • Page 16: Accessing Your System From Outside The Hotspot

    Accessing Your System from Outside The Hotspot But Inside Your Network I f you have your CheckBox connected to your company network you can access the Hotspot Administration Screens from any device on your network, even if these devices are not connected to the CheckBox system. In order to access your CheckBox from your office network or router you will need to know the WAN IP address assigned to the CheckBox by your network.
  • Page 17 Accessing Your System From The Internet There are two ways to access your CheckBox System remotely through the internet. first through CheckBox Support System at www.checkboxsystems.net. There you will find a link to log into your CheckBox system from anywhere. The second way is to log on directly to your CheckBox via the system’s IP address.
  • Page 18 Accessing Your System From Anywhere - An Easier Way You can also access your system remotely using the Remote Access provided by the CheckBox Support Server. Accessing your system from the CheckBox Support Server does not require you to know or remember your IP address, and works no matter how often how often your IP address changes.

  • Page 19: Administering Active Clients

    Administering Active Clients Under normal circumstances guests will get online, use their time and then automatically be logged off the system without any intervention from you or your staff. However there are options to manually adjust a guest’s time remaining, delete a guest from the system, and manually add a guest.

  • Page 20: Client Usage Policy

    Client Usage Policy With the Client Usage Policy function, you can set how much bandwidth a guest can consume. Bandwidth is the amount of data a guest passes through the system. The system can only pass a finite amount of data at a time, with the limiting factor usually being the internet connection itself.

  • Page 21: Network Statistics

    Network Statistics You can track total data amounts consumed by your CheckBox System under Network Setup -> Statistics . Here you can track both inbound and outbound data usage for your system for the past 30 days, and also see historical usage over the past twelve months. Data highlighted in blue and marked rx is data that was downloaded from the Internet.

  • Page 22: Signal Strength, Power Levels And Antennas

    Signal Strength, Power Levels & Antennas Communication between your guest’s devices and the CheckBox is a two-way transaction, not a one-way transaction like a radio or TV broadcast is. For a successful connection not only does a signal need to get from the CheckBox to the user’s device, but they need to get a signal back to the CheckBox.

  • Page 23: Mesh Repeaters And The Mesh Node Status Display

    interference in the area? On a flat open field with no interference a signal can travel up to 1000’. When we start adding walls, other devices and users, that distance will begin to shrink. For example, a hotel with two wings each 200 feet long and three floors per wing, made of rebar reinforced concrete, might need 16 or more meshing access points to provide solid coverage.
  • Page 24 number used to identify network devices. The second column shows the units name or location; you can change this label by clicking in this box and entering a name or location. By default it is a row of “*****” You also will click on the row of”*****” the first time a repeater is added to a system to allow it into the mesh.

  • Page 25: Final Installation Checklist

    Final Installation Checklist After you have completed installing your system use this checklist to make sure everything is ready for your guests. Physical Installation - CheckBox ❑ CheckBox Controller unit is connected to power. ❑ CheckBox Controller unit is connected to internet connection. ❑...

  • Page 26: Checkbox S/A/F/E - The Survey And Feedback Engine

    CheckBox S/A/F/E - Survey and Feedback Engine CheckBox includes the S/A/F/E Survey and Feedback Engine, a system to provide direct and ongoing communications with your guests to increase guest satisfaction. With CheckBox S/A/F/E - The CheckBox Survey and Feedback Engine - your WiFi does more than just connect your guests to the Internet.

  • Page 27: Setting Up Checkbox S/A/F/E

    Setting up CheckBox S/A/F/E To set up your S/A/F/E you will need to have your Remote Site Login ID number, your username and password. If you do not have these or have forgotten your them please contact Support@CheckBoxSystems.net to set these up.
  • Page 28 Next we need to setup the welcome messages and optionally the surveys. Click on the Setup Survey Parameters button. Login here with your Site number, Username and password. This portal can also be used to remotely log in from anywhere to manage both your CheckBox Guest WiFi and your S/A/F/E Systems and can be reached directly by going to https://portal.checkboxsystems.net...
  • Page 29 Next navigate to Messages and then My Messages. Here you will set up the welcome message that is emailed or texted to every user. Here you can add new messages to be sent and see a summary of all messages that you have already created and are available to choose from.

  • Page 30: Receiving & Responding To Messages W/S/A/F/E

    Receiving & Responding to Messages w/ S/A/F/E If a guest replies to their welcome message that reply will be sent to the management email address you entered in the Survey & Message Settings screen and will be forwarded to your email inbox. Regardless of whether or not the guest is using texting or email, all messages will be automatically consolidated and sent to your email box.

  • Page 31: Creating Guest Surveys With S/A/F/E

    Creating Guest Surveys with S/A/F/E You can use S/A/F/E to automatically send out a survey to your guests after they have left your property. CheckBox will monitor the guest’s connection, and when they have disconnected from the network after a waiting pre-determined interval they survey can be automatically sent.
  • Page 32 S/A/F/E Guest Contact Information You can view and download the contact information for your guest by going to Messages -> Guest Contact Info. Here you find a list of when the guest first and last connected to your CheckBox and their email or mobile number.

  • Page 33: System Alerts

    System Alerts You can receive an email or text message if your CheckBox controller, one of your repeaters, or your internet connection goes off-line. These System Alerts are issued by the CheckBox Support Server, which monitors your system. This monitoring service is included in the first year warranty that comes with every CheckBox System, and is also included in the Extended Warranty Program.

  • Page 34: S/A/F/E Guest Contact Information

    Included and Optional Services Included Warranty and Extended Warranty Support Your CheckBox System includes a one year warranty from the date of purchase. This warranty includes: • A hardware warranty with advanced exchange replacement • Phone and email support for property management and staff •...

  • Page 35: Privacy Policies And Disclosures

    The following notice discloses the CheckBox Personal Data Collection and Handling policies. CheckBox Systems LLC (hereafter referred to as CheckBox) is a provider of hardware and service solutions for certain sectors of businesses operating exclusively in the United States and U.S. territories. During the course of normal business actively CheckBox or its agents on behalf of CheckBox may receive information from or about individuals, including but not limited to names, addresses and other contact information.
  • Page 36 Your Suggestions are Welcome Many of the added features, improvements and refinements have been made at the suggestion of our users. We absolutely welcome your feedback and suggestions. Warranties and Service We have worked hard to design the best possible system for you and your guests. We want you be completely satisfied with your system.

Table of Contents