LG LREL6323DLG Owner's Manual page 61

60 LIMITED WARRANTY
Problem
• Oven or racks are
stained after using
aluminum foil
• Surface is not level
• Oven is tipping
The cost of repair or replacement under the above excluded circumstances shall be borne by the
consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include any dispute,
claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in
writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to
engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your
name, address, and telephone number; identify the product that is the subject of the claim; and describe the
nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days,
either party may proceed to file a claim for arbitration.
Cause
Aluminum foil has melted in the oven
1. Range not leveled
2. Anti-tip device not installed correctly
Anti-tip bracket
Screw must
Level both sides of range
enter wood or
concrete
Approximately
0.65"
(16.5 mm)
2
1
• Never cover the oven bottom
or cover an entire rack with
materials such as aluminum
foil.
• If the foil has already melted
onto the oven, it will not
affect the performance of the
oven.
• Check with installer first
Wall plate
Use carpenter's level to
check level.
Prevention