Troubleshooting Guide - Venturer PDV28420C Owner's Manual

SYMPTOM
No power.
The remote does not function.
TV
Bad Picture (snow, multiple
images, distortion, blurry)
Black and white picture.
No picture or sound.
Colored patches of picture.
No sound is output from the
HDMI out.

TROUBLESHOOTING GUIDE

CAUSE (AND REMEDY)
• Make sure the AC power cord is connected.
• The unit is not turned on.
• Remove any obstacles between the remote and the unit.
• Use the remote near the unit.
• Point the remote at the remote sensor on the unit.
• Replace the batteries in the remote with new ones.
• Check the location of the antenna and adjust it if necessary.
• Make sure the antenna cable is firmly connected.
• Make sure all input cables are firmly connected.
• Check the VIDEO MENU within the TV SETUP MENU.
• Check to make sure the program you are watching is broadcast in
color and not black & white.
• Make sure the unit is plugged in and turned on.
• Make sure that TV mode is selected.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected properly.
• Increase the volume.
• Make sure the antenna or audio video source device is working
properly.
• Make sure all cables are firmly connected.
• Check for local interference.
• Make sure there are no unshielded electrical devices nearby that are
causing interference.
• Turn the unit off for 30 minutes, then try it again.
• Check the connection between this unit and the HDMI out jack of
other equipment.
• Check your TV system setup correctly.
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