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Symptom
Burners will not light.
Top burner will not stay lit Failed thermocouple
Flames do not burn all
around the burner cap.
Burner flames are very
large and yellow.
Igniters are sparking but
burners are not igniting.
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Possible Cause
Burner parts or igniters may be
wet, dirty or misaligned.
Burner parts may be dirty or
misaligned.
Burner bezel ports are clogged.
Burner ports or burner caps are
not positioned properly.
Range top is being operated with
the wrong type of gas.
Regulator is not Installed, is
faulty, or is set for the wrong
type of gas.
Gas shut-off valve is in the "OFF"
position.
TROUBLESHOOTING TIPS
Solution
Check that the burner parts are
clean, dry and correctly assembled.
Check that the igniters are clean and
dry.
Replace thermocouple
See "Care and Cleaning"
instructions.
Clean burner bezel ring ports with
straightened paperclip, needle, or
wire.
Remove and carefully re-install
burner bezel and caps.
Ensure that the type of range top
matches the gas supply.
Check installation, replace regulator,
or set regulator for proper gas.
Turn shut-off valve to the "ON"
position.
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