Samsung NV51R5511DS User Manual page 35

Problem Possible cause
Food does not The serving size may not be
broil properly. appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven The oven sensor needs to be
temperature is adjusted.
too hot or too
cold.
The oven will The oven temperature is
not self-clean. too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
NV51R5511D_AA_DG68-01126A-00_EN.indd 35
Solution
Refer to the broiling Excessive
recommendation guide for smoking during
serving sizes on page 22, and a self-cleaning
then try again. cycle.
See the broiling
recommendation guide on
page 22.
The oven door
Use suitable cookware.
will not open
after a self-
• Preheat the broil element
cleaning cycle.
for 10 minutes.
The oven is not
• See the broiling
clean after a
recommendation guide
self-cleaning
on page 22.
cycle.
See the section on adjusting
the thermostat on page 24.
Allow the oven to cool and
Steam is
then reset the controls.
coming out of
the vent.
See the section on self-
cleaning on page 26.
A burning or
See the section on self-
oily odor is
cleaning on page 26.
coming from
the vent.
Problem Possible cause
There is excessive soiling in
the oven.
The oven is too hot.
The oven controls were not
set correctly.
The oven was heavily soiled.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal for a new oven
and will disappear in time.
Solution
Touch OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.
Allow the oven to cool.
See the section on self-
cleaning on page 26.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
This is normal operation and
not a system failure.
Use the oven as usual.
• To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
• See the section on self-
cleaning on page 26.
English 35
2019-03-08 12:13:08