Device Overheating Situations And Solutions - Samsung SM-N9700 User Manual

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Basics
• I f the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
• Y our device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device's lifespan or
performance and is in the device's normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• D isconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• I f the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• W hen using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
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Galaxy note 10+Sm-n9750

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