Alcatel one touch Pop STYLE 5022N Quick Reference Manual
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Alcatel one touch Pop STYLE 5022N Quick Reference Manual

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5022N
Quick Reference Guide
ALCATEL ONETOUCH would like to thank you for your purchase.
Our goal is to provide you with a high-quality mobile communication
experience.
For more information about how to use your mobile phone, please
visit www.alcatelonetouch.us to consult the FAQs.
English - CJB1DH4ALAAA
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  • Page 1 5022N Quick Reference Guide ALCATEL ONETOUCH would like to thank you for your purchase. Our goal is to provide you with a high-quality mobile communication experience. For more information about how to use your mobile phone, please visit www.alcatelonetouch.us to consult the FAQs.

  • Page 2: Table Of Contents

    Indice Your mobile ��������������������������������������������������������������������� 3 Text input ���������������������������������������������������������������������� 14 Phone call ���������������������������������������������������������������������� 16 Contacts ������������������������������������������������������������������������ 18 Messaging����������������������������������������������������������������������� 18 Email ������������������������������������������������������������������������������ 20 Getting connected �������������������������������������������������������� 21 Find my location using GPS satellites ������������������������ 24 Data backup ������������������������������������������������������������������ 25 Factory data reset �������������������������������������������������������� 25 Applications &...

  • Page 3: Your Mobile

    Your mobile ������������������ 1�1 Keys and connectors Headset connector Front Camera Touch screen Recents key Back key Home key Micro-USB connector...
  • Page 4 Camera Flash/Flashlight Power Volume up Volume down Recents key • Recent apps� Touch to open a list of thumbnail images of apps you've worked with recently. Touch it to open an app. Swipe it left or right to remove a thumbnail from the list.
  • Page 5 Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Reboot/Airplane mode. • Press and hold the Power key and Volume down key to capture a screenshot. • Press and hold the power key for at least 8 seconds to force reboot or hold it longer to power off.
  • Page 6 1�2 Getting started 1�2�1 Set up Removing or installing the back cover Inserting or removing the SIM card You must insert your SIM card to make phone calls. Power off your phone before inserting or removing the SIM card. Place the SIM card with the chip facing downwards and slide it into its housing.
  • Page 7 Installing or removing the battery Please power off your phone before removing the battery. • Insert and click the battery into place, then close the cover. • Unclip the cover, then remove the battery. Installing or removing the microSD card To install, insert the microSD card first, and then place it into the slot with the gold contact facing down.
  • Page 8 1�2�2 Power on your phone Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up. Set up your phone for the first time The first time you power on the phone, you should set the following options: Language, Google Account, etc.
  • Page 9 1�3�1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the item to enter the available options. Drag Place your finger on the screen to drag an object to another location. Slide/Swipe Slide the screen up and down to scroll through the applications, images, web pages, etc.
  • Page 10 Status icons GPRS connected Bluetooth is on Connected to a GPRS in use Bluetooth device EDGE connected Speakerphone is on EDGE in use Roaming 3G connected Headset connected 3G in use No SIM card installed HSPA+ connected Vibrate mode HSPA+ in use Battery is very low Signal strength Battery is low...
  • Page 11 Notification icons New Gmail message Missed call New Email message Call forwarding is on New text or multimedia Song is playing message Problem with SMS or Radio is on MMS delivery New Google Hangouts Uploading data message New voicemail Download finished An open Wi-Fi network Upcoming event is available...
  • Page 12 Touch and drag down the Status bar to open the Quick settings panel or Notification panel. Touch and drag up to close it. When there are notifications, you can touch them to access notifications directly. Notification panel When there are notifications, touch and drag down the Status bar to open the Notification panel to read more detailed information.
  • Page 13 1�3�3 Lock/Unlock your screen To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc. 1�3�4 Personalize your Home screen You can long press a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen.

  • Page 14: Text Input

    Consult recently-used applications To consult recently-used applications, you can touch the Recents key. Touch a thumbnail in the window to open the related application. Touch one thumbnail and slide left or right to delete it. Text input ���������������������� 2�1 Using Onscreen Keyboard Onscreen Keyboard settings Touch Settings\Language &...
  • Page 15 2�1�2 Swype keyboard Drag down the Status bar to open the notification panel to switch keyboards. Touch to switch Touch to enter text between "abc/ or numbers. Abc" mode. Touch & hold to switch between "abc/ ABC" mode. Press and hold to Touch once to start a open settings new line.

  • Page 16: Phone Call

    Phone call ����������������� 3�1 Placing a call To make a call when the phone is active, go to the Home screen and touch the Phone icon in the Favorites tray. Slide to access the RECENTS and CONTACTS. Touch to display keyboard.
  • Page 17 If you make a mistake, you can delete the incorrect digits by touching To hang up a call, touch 3�2 Answering or rejecting a call When you receive a call: • Slide the icon to the right to answer; • Slide the icon to the left to reject;...

  • Page 18: Contacts

    Contacts ������������������� You can see and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. 4�1 Adding a contact Touch the on the Home screen, then touch the icon in the contacts list to create a new contact.
  • Page 19 5�1 Write message On the message list screen, touch the new message icon to write text/multimedia messages. Touch to create a new message. • Touch to see the whole message thread. • Touch & hold to activate delete mode. Sending a text message Enter the mobile phone number of the recipient in the Type name or number bar or touch to add recipients and touch the Type...

  • Page 20: Email

    Email ������������������������� Other than your Gmail account, you can also set up external POP3 or IMAP email accounts in your phone. To open Email, go to the Home screen and touch the Email icon in the Favorites tray. An email setup wizard will guide you through the steps to set up an email account.

  • Page 21: Getting Connected

    Getting connected ������� To connect to the Internet with this phone, you can use GPRS/ EDGE/3G networks or Wi-Fi, whichever is most convenient. 7�1 Connecting to the Internet 7�1�1 GPRS/EDGE/3G The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: GPRS, EDGE, 3G.
  • Page 22 7�2 Browser �������������������������������������� Using the Browser, you can enjoy surfing the Web. To get onto the Web, go to the Home screen and touch the Browser icon in the Favourties tray. To go to a web page On the Browser screen, touch the URL box at the top, enter the address of the web page, and then confirm.
  • Page 23 7�4 Sharing your phone's mobile data connection You can share your phone's mobile data connection with a single computer via USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot. To turn on USB tethering or Wi-Fi hotspot Touch Settings\More\Tethering &...

  • Page 24: Find My Location Using Gps Satellites

    Find my location using GPS satellites ���������������� To activate your phone’s global positioning system (GPS) satellite receiver: Touch Settings\Location. • • Touch the switch to turn on Google's location service. You can then open Maps to find your location: Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters (“street level”).

  • Page 25: Data Backup

    Data backup ������������������ This phone enables you to back up your phone’s settings and other application data to Google servers with your Google Account. If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account.

  • Page 26: Applications & Internal Storage

    Applications & Internal storage ������ 11�1 Applications With this phone, some built-in Google applications and other third party applications are available for your convenience. With the built-in applications, you can • Communicate with friends. • Exchange messages or emails with friends. •...

  • Page 27: Upgrade

    Upgrade ������������������ You can use the FOTA Upgrade tool to update your phone's software over Wi-Fi or your service provider's wireless network when updates become available. 12�1 FOTA Upgrade Using the FOTA Upgrade tool you can update your phone's software. To access System updates, touch the Application tab from the Home screen, then select System updates or touch Settings\ About phone\System updates.

  • Page 28: Safety And Use

    Safety and use ��������������������� We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 29 Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump.
  • Page 30 Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games.
  • Page 31 • PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an...
  • Page 32 In non European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at http://www.gowirelessgogreen.org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED...
  • Page 33 Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is designed to operate at multiple power levels so as to use only the power required to reach the network.
  • Page 34 - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 35 Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to...
  • Page 36 TCL Communication. You may download the source codes from http://sourceforge.net/ projects/alcatel/files/. The provision of the source code is free of charge from the internet. It may not available according to the countries.
  • Page 37 Hearing Aid Compatibility Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in finding mobile phones that may be compatible with their hearing devices. This device is HAC M4/T3 compatible. Reference ANSI C63.19-2011 For more information please visit our website http://www.alcatelonetouch.us. FCC ID: 2ACCJB032 This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.

  • Page 38: General Information

    General information ����������� Website: www.alcatelonetouch.us • • Facebook: http://www.facebook.com/alcatelonetouchusa / www.facebook.com/alcatelonetouchcanada Twitter: http://www.twitter.com/alcatel1touch • Hot Line Number: In the United States, call 855-368-0829 • for technical support. In Canada, call 855-844-6058 for technical support. On our Website you will find our FAQ (Frequently Asked Questions) section.
  • Page 39 TCL Communication Ltd� Warranty ����������������������������� TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
  • Page 40 How to obtain Hardware Service within the terms of this warranty: Create a user profile (alcatel.finetw.com) and then create an RMA for the defective device. Ship the device with a copy of the original proof of purchase (e.g.

  • Page 41: Troubleshooting

    Troubleshooting������������������� Before contacting the service centre, you are advised to follow the instructions below: • You are advised to fully charge ( ) the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect its performance.
  • Page 42 My phone can't charge properly • Make sure you are using an ALCATEL ONETOUCH battery and the charger from the box. • Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.
  • Page 43 • Check with your operator to make sure that your subscription includes this service. • Make sure this feature does not require an ALCATEL ONETOUCH accessory. When I select a number from my contacts, the number can't be dialled •...
  • Page 44 I can't access my voicemail • Make sure your operator’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I am unable to send and receive MMS • Check your phone memory availability as it might be full. •...
  • Page 45 This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures. ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCL Communication Ltd. © Copyright 2015 TCL Communication Ltd...

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