Matrix Switch Corporation MSC-CP4X4E Product Manual

Matrix Switch Corporation MSC-CP4X4E Product Manual

1ru 4x4 remote elastomeric button panel
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Matrix Switch Corporation
MSC-CP4X4E
Product Manual
1RU 4x4 Remote Elastomeric Button Panel
Revision 1.8
Page 1 of 55
© 2013-2018 Matrix Switch Corporation
www.matrixswitchcorp.com

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Summary of Contents for Matrix Switch Corporation MSC-CP4X4E

  • Page 1 Matrix Switch Corporation MSC-CP4X4E Product Manual 1RU 4x4 Remote Elastomeric Button Panel Revision 1.8 Page 1 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitchcorp.com...
  • Page 2 ITS CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR PURPOSE. Matrix Switch Corporation disclaims all liability arising from this information and its use. Use of Matrix Switch Corporation devices in life support and/or safety applications is entirely at the buyer’s risk, and the buyer agrees to defend, indemnify and hold harmless Matrix Switch Corporation from any and all damages, claims, suits, or expenses resulting from such use.
  • Page 3 2013-11-29 MSC-4HDX6464 manual released. • Updated Mascot protocol information to version 2.3. • Added Vars Mascot command description. • Revision 1.0 Initial release of modular product manual. • 2013-04-15 Page 3 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 4: Table Of Contents

    3.10.2 C Command............................22 3.10.3 DestNames Command........................22 3.10.4 DHCP Command..........................23 3.10.5 E Command............................24 3.10.6 Firmware Command.........................24 3.10.7 FrameIP Command...........................24 3.10.8 Gateway Command..........................25 3.10.9 Get Command...........................25 3.10.10 GetS Command..........................26 3.10.11 Help Command..........................26 Page 4 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 5 4.1 Software Update on Carina Series Devices....................48 4.1.1 Software Update Requirements......................48 4.1.2 Power on Software Update.........................48 4.1.3 Command Software Update.......................49 4.2 Software failsafe recovery procedure......................50 4.3 TFTP Software............................50 4.3.1 Windows.............................50 Page 5 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 6 4.3.2 Mac OS X............................51 4.3.3 Linux..............................51 5 Troubleshooting..............................53 5.1 Unknown IP address...........................53 5.2 No Ethernet link when connected to network switch.................53 5.3 Unexpected reboots............................53 5.4 Glossary..............................53 6 Matrix Switch Corporation Warranty......................55 Page 6 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 7: Getting Started

    • 1.3 Front Panel Button Interface The MSC-CP4X4E is a 4x4 remote button panel for controlling and viewing status of a router. This panel interface provides independent status and control of 4 outputs. For each output there are 4 input buttons indicated by the digits 1 through 4 centered vertically on the panel.
  • Page 8: Accessing The Web

    1.4.3 Panel Remote Router IP Address Remote panels control Matrix Switch Corporation video/audio routers with the TCP/IP protocol via the Ethernet port. Page 8 of 55 © 2013-2018 Matrix Switch Corporation...
  • Page 9: Network Planning

    Ethernet network. Larger installations or integration with existing IP LAN networks require some network planning. NOTE: Matrix Switch Corporation can assist in planning and pre-configuring devices for specific application requirements at purchase time. Just ask a sales or customer service representative.
  • Page 10: Installation Example

    • sources. The applicable settings for advanced panel control scenarios can be found on the Config Tab of the Web Page Interface. Refer to that section for additional details. Page 10 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 11: Web

    2.1 Overview Figure 1: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 12: System Settings

    DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the new settings. If there are Matrix Switch Corporation remote control panels which access the system which has been changed, they must also be reconfigured to use the new router IP address as well. See the...
  • Page 13: Button Panel Settings

    0, the secondary level control is disabled. Can only be assigned a non-zero value if Level1 Override is also non-zero. If set to 3 for example, the secondary level would be level 3. 2.3 Command Tab Page 13 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 14 Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 14 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 15: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 16: Telnet Access

    Command example X1,1#X2,2#S<CR> Connects Source 1 to Destination1 and Source 2 to Destination 2, followed by displaying the Active Routing matrix status. The <CR> is the Carriage Return character. Page 16 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 17: Command Names

    A general I/O error occurred. Table 4: Error Codes 3.5 Command Arguments Command arguments are separated into two categories: numeric and string arguments. These are further explained in Table 5. Page 17 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 18: System Parameters

    3.6 System Parameters MASCOT protocol version 3.0 adds commands for setting and querying configuration and other system parameters. These commands greatly simplify the MASCOT command set and supersede several configuration Page 18 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 19 Command. A for Active, S for Stored, or AS for both. Commands which use only Stored memory require a reboot to become Active. Table 8: System Parameter Table Columns Page 19 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 20: System Parameter Table

    Current matrix config. [Preset] Recall a preset. PAdd (Preset)(Dest)(Src)[Lvl] Add a connection to a preset. PClr (Preset) Clear a preset to “No Change” values. PsetNames [Preset][Label] Preset names command. Page 20 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 21: Configuration Commands

    Reboot system into Bootloader, typically used for software update. A 0 or 1 value is required and selects the Bootloader IP address. A value of 0 uses 192.168.2.59 and 1 uses configured system IP. Page 21 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 22: Command Reference

    Query destination names for all levels of a given destination. DestNames DEST, LEVEL Query the name of a specific destination and level. DestNames DEST, LEVEL, LABEL Assign a label to a destination. Page 22 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 23: Dhcp Command

    IP assignment by MAC address or if there is a way to determine what IPs the Matrix Switch Corporation systems get assigned. Otherwise it may become difficult to determine what IP address to use when accessing the Web Page or other control interfaces. In the event that the IP address or...
  • Page 24: E Command

    Router's panel to control a different Router (set to 0.0.0.0 by default to disable remote control and control the Router device itself). This setting is saved and recalled on power up. Command Description FrameIP Query IP address of remote Router system to control. Page 24 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 25: Gateway Command

    Display the Active value of a single parameter or a subset of parameters under a given parameter node. Examples of querying all parameters, “mtx” parameters, and “net.ip” parameter. >Get ctl.mascot.ver=2.3 ctl.serial.baud=115200 ctl.serial.log=0 ctl.serial.proto=mascot ctl.serial2.baud=115200 ctl.serial2.log=0 ctl.serial2.proto=mascot mtx.serial=1 Page 25 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 26: Gets Command

    Routers requires that the IP address is known, valid and systems are configured to be on the same IP network. In the event that the IP address of a system is unknown refer to the Unknown IP Address section for this device. Command Description Page 26 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 27: Lockstatus Command

    Query or assign matrix destination mappings. Destination mappings provide a means to remap logical destinations to different physical destinations for an added level of convenience when allocating and defining system I/Os. Page 27 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 28: Mapsrc Command

    Assign a source mapping on all levels for Src1 to physical Src2. MapSrc Src1 Src2 Level Assign a source mapping on a single level for Src1 to physical Src2. Examples Page 28 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 29: Mascotver Command

    The returned data is JSON formatted data (see www.json.org for details). If no arguments are specified then a simple format is returned consisting of an array of arrays (one per level) Page 29 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 30 Matrix status: OK, UPDATING, DISCONNECT or ERROR. Returned if the matrix is OK, updating (from a remote router for example), one or more remote routers disconnected or a general error (remote router in error status for example) respectively. Page 30 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 31 (No Change). Note that future protocol versions may support more than 10 presets and therefore may return information for more or less than 10 presets for the psetData and psetNames arrays. Page 31 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 32: Mtxgroup Command

    IP network. In the event that the IP address or Netmask of a system is unknown, consult the Unknown IP Address section for this device. Command Description NetMask Query network mask value. NetMask NETMASK Set network mask value. Page 32 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 33: P Command

    A given matrix crosspoint change will cause 2 destinations to be changed. Each odd destination/source is paired with the next highest even number Page 33 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 34: Panelcmd Command

    Assign a panel button/GPIO command. Assigning a blank command to a button or GPIO pin will clear the command (two consecutive single or double quotes represents an empty string). Examples >PanelCmd 1 P0 Page 34 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 35: Panelcmden Command

    “Pn” where n is the preset number. For example P0 would cause the assigned button LED to light or GPIO to become a logic high value if the current matrix state matches preset 0. Page 35 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 36: Paneldis Command

    Query or assign internal button interface panel disable setting. This setting is stored and recalled on power up. Command Description PanelDis Query internal panel disable setting. PanelDis 0 | 1 Assign internal panel disable setting (0: enable, 1: disable) Examples >PanelDis >PanelDis 1 Page 36 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 37: Panelexten Command

    Examples >PanelRate >PanelRate 1 > The first command queries the current panel refresh rate, which returns 5 (default). The second command sets the refresh rate to be 1 second. Page 37 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 38: Pclr Command

    Query all preset names. PsetNames PRESET Query a single preset name. PsetNames PRESET, LABEL Assign a preset label. When querying names, labels are surrounded by double quotes and separated by newlines. Examples Page 38 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 39: Psub Command

    (depending on the number of system levels). Special source values '-' indicates “No Change”, which causes no changes to the given Destination/Level. • 0 indicates “Mute” • Page 39 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 40: Reboot Command

    3D channels and the other router controlling the right channels. When enabled, this option synchronizes matrix crosspoint changes to the router IP address Page 40 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 41: S Command

    Query or assign the RS-232 serial port baud rate. The default value is 115200. This value is stored and recalled on power up. Command Description SerBaud Query the current serial port baud rate. Page 41 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 42: Set Command

    Examples of listing all writable parameters and setting the “net.ip” parameter. >Set ctl.serial.baud ctl.serial.log ctl.serial.proto ctl.serial2.baud ctl.serial2.log ctl.serial2.proto dbg.i2cAckFails dbg.i2cArbLosses dbg.i2cBusErrors dbg.i2cOverruns dbg.i2cTimeouts dbg.i2cResets mtx.sync net.dhcp net.gateway net.ip net.mac net.netmask pnl.cmdEn pnl.ip sys.descr sys.name Page 42 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 43: Seta Command

    Query the name of a specific source and level. SrcNames SRC, LEVEL, LABEL Assign a label to a source. When querying names, labels are surrounded by double quotes and each level is separated by commas ',' (multi- Page 43 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 44: Sysname Command

    NOTE: Superseded by the sys.arch System Paramete r Query the system series type, which is currently defined as one of the following values: Value Series name Carina Lupus Lynx Page 44 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 45: Vars Command

    NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 46: W Command

    Query or make changes to the matrix routing state. This command comes in several variations described by the following table. Command Description Query complete routing state (equivalent to S Command). Page 46 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 47 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 47 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 48: Software Updates

    3. The device to update with its Ethernet port connected to the same network as the PC. 4. A firmware file image for the device from Matrix Switch Corporation. The file name is of the form MSC-Carina-Firmware-x.x.x.hex, where x.x.x is the version number.
  • Page 49: Command Software Update

    ◦ If the device is a Matrix Switch Corporation router, then you can connect a serial cable between it and the PC. Use a terminal program, such as Hyperterm, and configure the serial settings for 9600 Page 49 of 55 ©...
  • Page 50: Software Failsafe Recovery Procedure

    2. Click Turn Windows features on or off on the left side of the interface 3. Scroll to the TFTP Client option in the list and check the check box next to it. 4. Click OK To use the tftp utility on Windows: Page 50 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 51: Mac Os X

    ENTER) and start over from step 4. 4.3.3 Linux The tftp application can easily be installed with your distributions package manager from a terminal, below are some example commands for various distributions. Page 51 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 52 8. The TFTP program will indicate if the transfer was successful or not. 9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. Page 52 of 55 © 2013-2018 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 53: Troubleshooting

    Level – Router devices may contain multiple Video and Audio levels. Level numbers start from 1. • Mascot Protocol – An abbreviation of MAtrix Switch COrporation proTocol. An ASCII text based • protocol for interfacing to Matrix Switch Corporation devices.
  • Page 54 Network router, which is referred to as a Network Switch in this manual). Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen • interface.
  • Page 55: Matrix Switch Corporation Warranty

    MSC-CP4X4E Product Manual 6 Matrix Switch Corporation Warranty MSC provides the following limited warranty with its products: 1. MSC warrants that the equipment it manufactures is free from defects in material and workmanship. 2. This warranty begins on the day the product is shipped from MSC and shall be in effect for two years.

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