Related Manuals for Samsung Galaxy M11
Summary of Contents for Samsung Galaxy M11
- Page 1 USER MANUAL SM-M115F SM-M115F/DS SM-M115F/DSN English. 04/2021. Rev.1.0 www.samsung.com...
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Page 2: Table Of Contents
Multi window SIM or USIM card (nano-SIM card) Samsung Notes Memory card (microSD card) Samsung Members Turning the device on and off Galaxy Shop Initial setup Samsung Global Goals Fingerprint recognition Calendar Face recognition Reminder Camera Voice Recorder My Files... - Page 3 Table of Contents Settings Google Advanced features Introduction Motions and gestures Samsung account Dual Messenger Connections 100 Digital Wellbeing and parental Wi-Fi controls Bluetooth 100 Battery and device care NFC and contactless payments 100 Optimising your device (NFC-enabled models) 101 Battery...
- Page 4 Basics...
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Page 5: Basics
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. - Page 6 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
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Page 7: Device Overheating Situations And Solutions
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. - Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
- Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
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Page 10: Device Layout And Functions
• Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. - Page 11 Basics Device layout Speaker Proximity/Light sensor Front camera SIM card / Memory card tray Volume key Side key Touchscreen Multipurpose jack (USB Type-C) Microphone Earphone jack GPS antenna Rear camera Fingerprint recognition sensor Flash NFC antenna (NFC-enabled models) Main antenna Speaker Microphone...
- Page 12 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
- Page 13 Basics Hard keys Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Side key • Press twice to launch the app or feature you set. • Press simultaneously to capture a screenshot. Side key + Volume Down key •...
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Page 14: Charging The Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. - Page 15 Basics Quick charging Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want. • Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging.
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Page 16: Sim Or Usim Card (Nano-Sim Card)
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. - Page 17 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Page 18: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray. - Page 19 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
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Page 20: Turning The Device On And Off
Basics Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. -
Page 21: Initial Setup
Basics Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. -
Page 22: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes. - Page 23 Basics • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate. If the fingerprint recognition sensor is initially covered with a protective film, remove it before using the fingerprint recognition sensor. •...
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Page 24: Face Recognition
Basics Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. Launch the Settings app and tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it. - Page 25 Basics For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering •...
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Page 26: Camera
Basics Deleting the registered face data You can delete face data that you have registered. Launch the Settings app and tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated. - Page 27 Basics to take a photo. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Options for current shooting mode Zoom Shooting modes list Preview thumbnail Switch between the front and rear Take a photo.
- Page 28 Basics Using zoom features Select or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • : The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscapes.
- Page 29 Basics Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. On the shooting modes list, tap PHOTO and tap to take a photo. Taking selfies You can take self-portraits with the front camera. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
- Page 30 Basics Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO and tap to record a video. • To capture an image from the video while recording, tap •...
- Page 31 Basics Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
- Page 32 Basics Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Pictures • Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it. Selfies •...
- Page 33 Basics • Vibration feedback: Set the device to vibrate in certain situations, such as when you tap the camera button. • Reset settings: Reset the camera settings. • Contact us: Ask questions or view frequently asked questions. • About Camera: View the Camera app version and legal information. Some features may not be available depending on the model.
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Page 34: Introduction
Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of apps or features... -
Page 35: Samsung Account
Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information. -
Page 36: Transferring Data From Your Previous Device (Smart Switch)
• This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data. - Page 37 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
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Page 38: Understanding The Screen
Apps and features Understanding the screen Controlling the touchscreen Tapping Tapping and holding Tap the screen. Tap and hold the screen for approximately 2 seconds. Dragging Double-tapping Tap and hold an Double-tap the item and drag screen. it to the target position. - Page 39 Apps and features Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default.
- Page 40 Apps and features Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
- Page 41 Apps and features Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.
- Page 42 Apps and features Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
- Page 43 Apps and features • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.
- Page 44 Apps and features Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
- Page 45 Apps and features Icon Meaning LTE network connected 5G network connected LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode / Vibration mode Flight mode activated...
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Page 46: Notification Panel
Apps and features Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. - Page 47 Apps and features To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.
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Page 48: Entering Text
Apps and features Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions View more keyboard functions. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Enter symbols. Break to the next line. Enter a space. - Page 49 • : Search for content and enter it. • : Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Share video links. • : Add an item from the clipboard. •...
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Page 50: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. - Page 51 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.
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Page 52: Phone
Apps and features Phone Introduction Make or answer voice and video calls. If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. Making calls Launch the Phone app and tap Keypad. - Page 53 Apps and features Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
- Page 54 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
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Page 55: Contacts
Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with. - Page 56 Apps and features Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • : Make a video call. •...
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Page 57: Messages
Apps and features Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. - Page 58 Apps and features Viewing messages Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap •...
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Page 59: Internet
Apps and features Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Launch the Internet app. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. -
Page 60: Gallery
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create memories. Using Gallery Launch the Gallery app. More options Search for images. Group similar images. Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. - Page 61 Apps and features Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. Bixby Vision Share the image with others. Modify the image. Delete the image. Add the image to favourites. More options Cropping enlarged images Launch the Gallery app and select an image.
- Page 62 Apps and features Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. Configure the caption settings. More options Capture the current screen. Create an animated GIF. Switch to the pop-up video player.
- Page 63 You can view images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
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Page 64: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. - Page 65 Apps and features Launching apps from the Edge panel While using an app, drag the Edge panel handle towards the centre of the screen. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
- Page 66 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. If you tap the Home button while using a pop-up window, the window will be minimised and displayed as an app icon.
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Page 67: Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files. -
Page 68: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device. -
Page 69: Calendar
Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save. -
Page 70: Reminder
Apps and features Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model. -
Page 71: Voice Recorder
Apps and features Voice Recorder Record or play voice recordings. Launch the Voice Recorder app. to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. to finish recording. Enter a file name and tap Save. - Page 72 Apps and features Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. Tap List and select a voice recording made in interview mode. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.
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Page 73: My Files
Apps and features My Files Access and manage various files stored in the device. Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage. To search for files or folders, tap Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. -
Page 74: Game Launcher
Apps and features Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Launch the Game Launcher app and select the game you want. •... -
Page 75: Smart View
Apps and features Smart View View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. (Smart View). Open the notification panel, swipe downwards, and then tap Select a device to mirror your device’s screen or display content. When you play a video with Smart View, the resolution may vary depending on the TV model. - Page 76 • Everyone: Allow any nearby devices to share with your device. Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. Launch the Gallery app and select an image.
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Page 77: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. • Chrome: Search for information and browse webpages. •... -
Page 78: Radio
Apps and features Radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Record audio from the FM radio. Scan and save stations. -
Page 79: Screen Capture
Apps and features Screen capture Capture a screenshot while using the device. Press the Side key and the Volume Down key simultaneously. You can view the captured screenshots in Gallery. It is not possible to capture a screenshot while using some apps and features. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: •... -
Page 80: Introduction
Customise device settings. Launch the Settings app. To search for settings by entering keywords, tap This chapter is a common manual for settings and features provided by Samsung devices. Depending on the model, some content may differ, or descriptions of options or... -
Page 81: Samsung Account
Settings Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. -
Page 82: Wi-Fi
Settings • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. - Page 83 Settings Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.
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Page 84: Bluetooth
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. -
Page 85: Nfc And Contactless Payments (Nfc-Enabled Models)
Settings NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. -
Page 86: Data Saver
Settings Touch the NFC antenna area on the back of your device to the NFC card reader. To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app. The payment services list may not include all available payment apps. -
Page 87: Mobile Hotspot
GHz, tap Advanced, and then tap the Hidden network switch to deactivate it. • If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account. More connection settings Customise settings to control other connection features. - Page 88 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
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Page 89: Sounds And Vibration
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •... -
Page 90: Separate App Sound
Settings • UHQ upscaler: Enhance the sound resolution of music and videos. • Adapt sound: Set the best sound for you. Depending on the model, you must connect an earphone to use some features. Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset. -
Page 91: Display
Settings Display Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. -
Page 92: Wallpaper
Settings • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors. -
Page 93: Lock Screen
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. -
Page 94: Biometrics And Security
• Security update: View the version of your device’s software and check for updates. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. -
Page 95: Privacy
• Permission manager: View the list of features and apps that have permission to use them. You can also edit the permission settings. • Samsung: Manage personal data related to your Samsung account and change the settings for Customisation Service. -
Page 96: Accounts And Backup
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. -
Page 97: Google
Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data → , and then select a device you want. -
Page 98: Motions And Gestures
Settings • Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information. • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. • Screenshots: Change the settings for screenshots. •... -
Page 99: Dual Messenger
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed. -
Page 100: Digital Wellbeing And Parental Controls
Settings Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls. -
Page 101: Battery
The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory. -
Page 102: Device Protection
Settings Device protection Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Battery and device care → Device protection → Scan phone. Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. - Page 103 If the battery remains fully discharged, the time and date is reset. • Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
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Page 104: Accessibility
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Recommended for you: Check the accessibility features you are currently using and see other recommended features. • TalkBack: Activate TalkBack, which provides voice feedback. To view help information to learn how to use this feature, tap TalkBack tutorial. -
Page 105: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. • Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network. -
Page 106: Appendix
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Page 107: Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •... - Page 108 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
- Page 109 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
- Page 110 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
- Page 111 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. The screen brightness adjustment bar does not appear on the...
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Page 112: Removing The Battery
Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. - Page 113 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.