Tyco Security Products DSC LE4000 Installation Manual
  1. Manuals
  2. Brands
  3. Tyco Security Products Manuals
  4. Cell Phone
  5. DSC LE4000
  6. Installation manual

Tyco Security Products DSC LE4000 Installation Manual

Lte wireless alarm communicator
Hide thumbs
Table of Contents

Advertisement

Quick Links

LE4000
LTE Wireless Alarm Communicator
Installation Manual
V5.0
Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the
manufacturer. The entire manual should be carefully read.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DSC LE4000 and is the answer not in the manual?

Questions and answers

Related Manuals for Tyco Security Products DSC LE4000

Summary of Contents for Tyco Security Products DSC LE4000

  • Page 1 LE4000 LTE Wireless Alarm Communicator Installation Manual V5.0 Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

  • Page 2: Table Of Contents

    LE4000 Installation Manual 0.1 TOC Section 1: Introduction 1.1 Features 1.2 Technical Specifications Section 2: Identification of Parts Section 3: Installing the LE4000 Section 4: Connecting the LE4000 Section 5: Status LEDs 5.1 Operating Modes 5.2 Normal Mode 5.3 Service Mode Section 6: Operating Principles 6.1 Simulated Landline Mode 6.2 Panel Transmission Monitoring (PTM)
  • Page 3 Safety Information IMPORTANT The equipment is fixed, wall-mounted and shall be installed in the position specified in these instructions. The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and secured to a wall before operation. Internal wiring must be routed in a manner that prevents: - Excessive strain on wire and on terminal connections - Loosening of terminal;...

  • Page 4: Section 1: Introduction

    LE4000 Installation Manual Section 1: Introduction The LE4000 is a cellular communicator that sends alarm system information to a Sur-Gard System I-IP, II, III, IV or 5 receiver through an LTE or 3G wireless network. This cellular communicator can be used with UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions.
  • Page 5 1.2 Technical Specifications Average Current: 40mA* Peak Current (no battery): 180mA* Peak Current (with battery): 350mA* * Plus any curent draw from LE4000 + ve terminal Battery: NiMH, rated 7.2V, 2.2Ah Battery Charging Voltage (maximum): 9.1V Battery Charging Current: 160mA Battery Standby Time: 24 hours NOTE: Battery must be replaced every 3-5 years.

  • Page 6: Section 2: Identification Of Parts

    LE4000 Installation Manual Section 2: Identification of Parts Plastic casing Anchor screw holes (3mm) SIM card holder LTE radio module LET external antenna* Antenna mounting hardware Wall tamper switch Cover tamper switch Status LEDs (see "Status LEDs" on page 11) PC-Link connector Battery connector Terminal blocks...

  • Page 7: Section 3: Installing The Le4000

    Section 3: Installing the LE4000 Section 3: Installing the LE4000 C24 Communications Enrollment The LE4000 requires enrolment with C24 Communications to operate. For more information, please visit www.connect24.com, con- tact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
  • Page 8 LE4000 Installation Manual Blue Blue/Green (Top) Blue/Green (Bottom) FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON FLASH ON Once this is completed, the LE4000 will move to Step 4. Step 4 - Acquire C24 Communications Programming The red LED will be on solid and the blue LED will flash.
  • Page 9 Section 3: Installing the LE4000 When a signal is reveived back from the central station, The bottom signal strength LED turns on solid. Blue Blue/Green (Top) Blue/Green (Bottom) If at least one of the central stations did not respond back to the communicator, the signal strength LED corresponding to that central station will turn off.

  • Page 10: Section 4: Connecting The Le4000

    LE4000 Installation Manual Section 4: Connecting the LE4000 TIP (1) / RNG (2) External Telephone Line - If the LE4000 is being used as a back-up communicator, these terminals must be con- nected directly to the incoming telephone line. T1 (3) / R1 (4) Internal Telephone Line - These terminals must be connected to the TIP and RING of the control panel. Zone 1 (5) and Zone 2 (7) Programmable Inputs - These terminals can be set up to trigger events.

  • Page 11: Section 5: Status Leds

    Section 5: Status LEDs Section 5: Status LEDs 5.1 Operating Modes The LE4000 features two distinct operating modes: Normal Mode and Service Mode. The unit will be in Normal Mode when the cover tamper is in a restored state. If a cover tamper is present, the unit will be in Service Mode. 5.2 Normal Mode The LE4000 interface has four status LEDs.
  • Page 12 LE4000 Installation Manual Flashing Insufficient signal strength - poor location Flashing Not used Flashing C24 communication configuration trouble Radio/SIM trouble - radio or SIM unresponsive Receiver not available trouble Supervision trouble Case or wall tamper is open No trouble...

  • Page 13: Section 6: Operating Principles

    Section 6: Operating Principles Section 6: Operating Principles 6.1 Simulated Landline Mode The simulated landline provides the alarm control panel (with dialer interface) with a back up line in the event of PSTN line trouble. Note: The LE4000 must be programmed as a back-up communicator for Simulated Landline Mode to operate. If the voltage on the landline terminals (TIP/RNG) drops below 2.8V for a period of between 10 seconds and 45 seconds - depending on the alarm control panel connected to the T1/R1 terminals- the LE4000 switches the connected telephone device to the cellular net- work.

  • Page 14: Inputs

    LE4000 Installation Manual If the panel is programmed for Contact ID format: The LE4000 sends the required Contact ID dual-tone handshake to the panel. After receiving the handshake, the control panel transmits an alarm message in Contact ID format. The LE4000 decodes and transforms the Contact ID digits into an IP packet and sends it to the central station receiver over the cellular network.

  • Page 15: Reporting Codes

    6.6 Reporting Codes 6.6 Reporting Codes LE4000 Reporting Codes Programmable Comments Zone 1 Activation E130 991 FA 991 Delayed 24 Hour Fire * Zone 1 Restoral R130 991 FH 991 Delayed 24 Hour Fire Restore * Zone 2 Activation E300 992 PA 992 Panic Alarm * Zone 2 Restoral...

  • Page 16: Hardware Default

    LE4000 Installation Manual 6.8 Hardware Default A hardware default is required in order to update the unit with the latest configuration from C24 Communications. To perform the hardware default, follow these steps: The device was originally programmed incorrectly. The unit was installed at a different location and then relocated to a new site. A SIM card is being swapped.

  • Page 17: Low Power Radio Shutdown

    6.10 Low Power Radio Shutdown Note: The unit re-requests programming after a firmware update; the version number is updated and viewable via C24 Com- munications. Note: Unit must not be powered down while a firmware update is in progress. Note: LE4000 will not process remote firmware update requests while the following troubles are present. •...
  • Page 18 LE4000 Installation Manual The following SMS command and control operations are available. Arming Language Command Label (shall not be case sensitive) English French Armement Spanish Armado Disarming Language Command Label (shall not be case sensitive) English Disarm French Desarmement Spanish Desarmado Activate PGM Language...

  • Page 19: Phone Number Call Direction

    6.12 Phone Number Call Direction 6.12 Phone Number Call Direction The user has the ability to program the PTM phone numbers to receiver group 1 or 2. The number programmed in the Communicator must also be programmed as the panel phone number. When the communicator detects the phone number, it communicates to the receivers of the corresponding group.

  • Page 20: Section 7: Troubleshooting Guide

    LE4000 Installation Manual Section 7: Troubleshooting Guide Powering up the LE4000 – when powering up the LE4000, always connect the battery (if used) first before connecting primary DC power from the control panel or transformer. Wiring Primary – R-1/T-1 of LE4000 to RING/TIP of control panel, DC power from control panel or DC transformer to DC input, backup battery.
  • Page 21 Section 7: Troubleshooting Guide Blue LED Status What It Means: Wireless Communicator Status/Communication Indicator (Normal Mode) Blue LED ON When used as a backup communicator, the blue LED will be ON when there is a no phone line connected to the LE4000 TIP and RING, or the line voltage goes below 2.8Vdc.
  • Page 22 LE4000 Installation Manual # of Trouble Type Trouble Notes Flashes Red Blue FLASH C24 Communications Con- Ensure the SIM card is activated and correctly initialized through C24 Com- figurations Trouble munications. Radio/SIM Trouble Ensure the SIM Card is inserted correctly and firmly. Ensure the antenna cable is plugged securely into the radio connector.
  • Page 23 Section 7: Troubleshooting Guide General Information Removing/Connecting the To remove the antenna from the LE4000, turn the antenna counter-cloclwise to unscrew antenna the antenna from the connector. To install the antenna, turn the antenna clockwise to attach it to the antenna connector. Enrolling a LE4000 The LE4000 can also be enrolled using the C24 Communications website (www.- connect24.com) or the C24 Communications mobile site (m.connect24.com).

  • Page 24: Section 8: Le4000 Wiring Diagrams

    LE4000 Installation Manual Section 8: LE4000 Wiring Diagrams Figure 8-1 LE4000 Wiring Diagram...
  • Page 25 Section 8: LE4000 Wiring Diagrams Figure 8-2 Telephone Connection CONTROL PANEL RJ-31X Incoming Handset Phone line TIP RING Z2 PGM2 DC IN LE4000 Figure 8-3 Power Supply and Supervision Wiring Diagram NOTES 1. Program the Zone/Point as “Supervisory” type CONTROL PANEL with keypad only annunciation when in Alarm.
  • Page 26 LE4000 Installation Manual Figure 8-4 Alarm Control Unit and 3G Transmitter AUX Power Alarm LTE Wireless LTE/3G 12V/500mA Communicator Control Unit LE4000 Zone T1/R1 TIP/RING PSTN Inputs RING Zone NOTES: Input PGM2 1. Power for LE4000 must be provided from Alarm Control Unit or separately listed power supply rated for the application (12V/500mA).
  • Page 27 BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EULA LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is NOT APPLY TO YOU. copyrighted and is purchased under the following license terms: DISCLAIMER OF WARRANTIES - THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or...
  • Page 28 request that you disconnect the equipment until the problem is solved. This equipment is of a type that is not Regulatory Information intended to be repaired by the end user. MODIFICATION STATEMENT DSC c/o APL Logistics, 757 Douglas Hill Rd., Lithia Springs, GA 30122 Digital Security Controls has not approved any changes or modifications to this device by the user.
  • Page 29 © 2017 Tyco Security Products. All Rights Reserved. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada.

Table of Contents