Troubleshooting Network Problems - LG 49UK77 Series Owner's Manual

1 Press the (Home) button on the remote to
access the Home menu. Point the
icon and select by pressing the
button on the remote.
) (All Settings) icon and select
2 Point the (
Wheel (OK) button on the
by pressing the
remote.
3 Select the Network → Wired Connection
(Ethernet) or Wi-Fi Connection → Advanced
Wi-Fi Settings.
NETWORK
Picture
Sound TV Name
[LG] WebOS TV
Wired Connection (Ethernet)
Programmes
Not Connected
Wi-Fi Connection
Not Connected
Network
Wi-Fi Direct
LG Connect Apps
General
Safety
Accessibility
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
When X appears next to TV:
Check the connection status of the TV, AP
1
(Router).
Power off and power on the TV, AP (Router).
2
If you are using a static IP, enter the IP directly.
3
Contact internet service provider or AP (Router)
4
company.

Troubleshooting Network Problems

(Settings)
Wheel (OK)
( )
All Settings
WI-FI CONNECTION
Picture Network /
ꔐ WI-FI : AAA
Sound
WI-FI : BBB
Programmes WI-FI : CCC
WI-FI : DDD
Network
WI-FI : EEE
General
Add a Hidden Wireless Network
Connect via WPS PBC
Safety
Connect via WPS PIN
Advanced Wi-Fi Settings
Accessibility
Check the AP (Router) or consult your Internet
service provider.
When X appears next to Gateway:
Unplug the power cord of the AP (Router) and
1
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
2
Contact internet service provider or AP (Router)
3
company.
When X appears next to DNS:
Unplug the power cord of the AP (Router) and
1
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
2
Check that the MAC address of the TV/AP (Router)
3
is registered with your Internet service provider.
(The MAC address displayed on the right
pane of the network status window should be
registered with your Internet service provider.)
Check the AP (Router) manufacturer's website
4
to make sure your router has the latest firmware
version installed.