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Dishwasher
SMU2HVS20E
[en]
User manual

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Summary of Contents for Bosch SMU2HVS20E

  • Page 1 Dishwasher SMU2HVS20E [en] User manual...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Folding prongs ....... 22 General information...... 4 Basket heights........ 22 Intended use........ 4 Before using for the first time ..   23 Restriction on user group.... 4 Performing the initial configura- Safe installation ........ 5 tion.......... 23 Safe use ........... 6 Damaged appliance ...... 8 Water softening system....
  • Page 3 Customer Service......   55 Terminate programme.... 32 Product number (E-Nr.), produc- Switching off appliance .... 32 tion number (FD) and consecut- Basic settings........    34 ive numbering (Z-Nr.) ..... 56 Overview of basic settings ..... 34 AQUA-STOP guarantee .... 56 Changing basic settings.... 35 Technical specifications....   57 Home Connect ......
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Safe Installation

    Safety en Keep children under the age of 8 years away from the appliance and power cable. Safe installation Follow these safety instructions when installing the appliance. WARNING ‒ Risk of injury! Improper installation may cause injury. ▶ When installing and connecting the appliance, follow the in- structions in the manual and installation instructions.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of fire! It is dangerous to use an extended power cord and non-ap- proved adapters. ▶ Do not use extension cables or multiple socket strips. ▶ If the power cord is too short, contact Customer Service. ▶ Only use adapters approved by the manufacturer. WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury.
  • Page 7 Safety en ¡ Highly caustic alkaline or highly acidic cleaning agents in con- junction with aluminium parts in the interior of the appliance may cause explosions. ▶ Never use highly caustic alkaline or highly acidic cleaning agents, in particular commercial or industrial products, in conjunction with aluminium parts (e.g.
  • Page 8: Damaged Appliance

    en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 9: Risk To Children

    Safety en Risk to children Follow the safety instructions if there are children in your home. WARNING ‒ Risk of suffocation! ¡ Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶ Keep packaging material away from children. ▶...
  • Page 10 en Safety WARNING ‒ Risk of injury! Children may get their fingers caught in the slots of the tablet collecting tray and injure themselves. ▶ Keep children away from the appliance when open. WARNING ‒ Risk of suffocation! Children may become trapped in the appliance and suffocate. ▶...
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to prevent Preventing material damage Only use the water hoses sup- material damage to your appliance,...
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy ¡ Unsuitable cleaning agents may AquaSensor damage the appliance. The AquaSensor is an optical meas- Do not use a steam cleaner. ▶ uring device (light barrier) which So as not to scratch the finish ▶ measures the turbidity of the rinsing on the appliance, do not use water.
  • Page 13: Installing And Connecting The Appliance

    Installation and connection en ¡ Warranty Drainage connection ¡ Installation material Connect your appliance to drainage ¡ Steam guard plate connection so dirty water is dis- ¡ Mains cable charged via the wash cycle. ¡ Quick reference guide Installing the drainage connection Installing and connecting the Consult the installation instructions appliance...
  • Page 14: Electrical Connection

    en Installation and connection Electrical connection Connect your appliance to the power supply. Connecting the appliance to the electricity supply Notes ¡ Follow the "Safety instructions" → Page 5. ¡ Connect the appliance to alternat- ing current only, in the range of 220 - 240 V and 50 Hz or 60 Hz. ¡...
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number"...
  • Page 16: Controls

    en Familiarising yourself with your appliance "Detergent" → Page 27 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 21 Bottom basket Dispenser for special salt Add the special salt to the dispenser for special salt. → "Water softening system", Page 23 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 17 Familiarising yourself with your appliance en 3 4 5 6 7 8 9 "Switching on the appliance" → Page 31 ON/OFF button and reset button "Switching off the appliance" → Page 32 "Terminating the programme" → Page 32 "Programmes" → Page 18 Programme button "Water softening system" → Page 23 Special salt refill indicator "Rinse aid system"...
  • Page 18: Programmes

    en Programmes Programmes Programmes You can find an overview of the pro- ted. The running time will change if Programmes grammes that can be selected here. the rinse aid system is switched off Different programmes, which can be or rinse aid needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 19: Information For Test Institutes

    Additional functions en Programme Programme sequence Additional func- tions Tableware: Time-optimised: ExtraDry → "Additional ¡ Cleaning mixed table- ¡ Cleaning 65 °C Express 65° - 1h ware and cutlery. functions", ¡ Intermediate rinse Level of soiling: Page 19 ¡ Final rinse 69 °C ¡ Removing common ¡...
  • Page 20: Features

    en Features Adjusting top basket with side Additional func- levers tion To wash large items of tableware in ¡ For a better drying res- the baskets, adjust the shelf position ult the final rinse tem- ExtraDry of the top basket. perature is increased and the drying phase Pull out the top basket.
  • Page 21: Bottom Basket

    Features en Arrange cutlery with the points and Bottom basket sharp edges downwards. Arrange pans and plates in the bot- tom basket. Etagere Use the cutlery shelf and space un- derneath for small cups and glasses or for large items of cutlery, e.g. cooking spoons or serving cutlery.
  • Page 22: Folding Prongs

    en Features Folding down prongs Folding prongs If you do not need the prongs, fold Use the folding prongs to position them down. tableware securely, e.g. plates. Push the lever forwards and fold down the prongs ⁠ . You can fold the prongs down to po- sition pans, bowls and glasses To use the prongs again, fold them better.
  • Page 23: Before Using For The First Time

    Before using for the first time en "Add rinse aid." → Page 26 Before using for the first time Before using for the "Switch on the appliance." first time → Page 31 "Setting the water softening sys- Configure the settings for initial start- Before using for the first time tem."...
  • Page 24: Setting The Water Softening System

    en Water softening system Note: Set the water hardness determ- ATTENTION! ined on your appliance. ¡ Detergent may damage the water softening system. → "Setting the water softening sys- tem", Page 24 Only fill the dispenser of the wa- ▶ ter softening system with special With a water hardness of 0 - 8 °E you can dispense with special salt dishwasher salt.
  • Page 25: Switching Off The Water Softening System

    Water softening system en Switching off the water Regeneration of the water softening system softening system If you find the special salt refill indic- In order to obtain fault-free function of ator irritating, e.g. when using com- the water softening system, the appli- bined detergents with salt replace- ance performs regeneration of the ment substances, you can switch the...
  • Page 26: Rinse Aid System

    en Rinse aid system Spilled rinse aid can cause ex- Rinse aid system Rinse aid system cessive frothing during the wash cycle. You can use the rinse aid system Rinse aid system Close the lid of the dispenser for and rinse aid to get tableware and rinse aid.
  • Page 27: Detergent

    Detergent en Press ⁠ . Detergent Description To open the basic settings, press Tabs Tabs are suitable for all for 3 seconds. cleaning functions and do a The display shows Hxx. not need to be measured a The display shows ⁠ . out.
  • Page 28: Unsuitable Detergents

    en Detergent With powder and liquid detergent the Detergent Description dosage can be individually adjusted Detergent con- Chlorine residue on table- to the level of soiling of the table- taining chlorine ware may present a risk to ware. health. For better washing and drying results and to avoid damage to the appli- Information on detergents ance, please additionally use "Spe-...
  • Page 29: Tableware

    Tableware en Add the detergent to the dry deter- right dosage. In order to ensure gent dispenser. that tablets can dissolve evenly, do not place any other objects in the tablet collecting tray. 50 ml 25 ml Tip: If you use powder detergent and 15 ml select a program with pre-rinse, you can also add a little detergent to the...
  • Page 30: Arrange Tableware

    en Tableware ¡ For better washing and drying res- Cause Recommendation ults, position items with curves or Glass and tableware Only put glasses and recesses at an angle so the water was not dishwasher- china in the dish- can run off. safe.
  • Page 31: Removing Tableware

    Basic operation en The Eco 50° programme is an es- pecially environmentally friendly programme and ideal for normally soiled tableware. It is the most effi- cient programme for the combina- tion of energy/water consumption for this type of tableware and evid- ences conformity with the EU Eco- design Directive.
  • Page 32: Setting Timer Programming

    en Basic operation a The button lock is activated and Setting timer programming will be automatically deactivated at You can delay the start of the pro- the end of the programme. a When the appliance is operated, gramme by up to 24 hours. flashes on the display.
  • Page 33 Basic operation en Tip: If you press during the wash cycle, the programme currently run- ning will be interrupted. When you switch the appliance back on, the programme continues automatically.
  • Page 34: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Display text Selection Description Water hardness H00 - H07 Set the water softening system to your water hardness.
  • Page 35: Changing Basic Settings

    Home Connect  en Basic setting Display text Selection Description Remote Start rc0 - rc2 Activate or deactivate → "Remote Start ", Page 36. The following settings are possible: ¡ With the setting "rc0", the func- tion is permanently deactivated. ¡ With the setting "rc1", the func- tion can be selected via the button.
  • Page 36: Home Connect Quick Start

    en Home Connect Tips ¡ Please consult the documents sup- plied by Home Connect. ¡ Please also follow the instructions in the Home Connect app. Note: Please note the safety precau- tions in this instruction manual and make sure that they are also ob- Follow the instructions in the served when operating the appliance Home Connect app.
  • Page 37: Remote Diagnostics

    You can use this function to update the software of your appliance, e.g. Declaration of Conformity for optimisation, troubleshooting or safety-relevant updating. Robert Bosch Hausgeräte GmbH The Home Connect app informs you hereby declares that the appliance about available software updates. with Home Connect functionality...
  • Page 38: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.bosch-home.com/ mend cleaning your appliance at reg- store or from customer service. ular intervals. Machine Care is a programme which...
  • Page 39: Filter System

    Cleaning and servicing en Phase Removal of Detergent Placement Food remnants and deposits Machine cleaner Detergent dispenser To ensure optimum cleaning perform- Remove any coarse soiling in the ance, the programme doses the de- interior with a damp cloth. tergents independently of each an- Clean the filters.
  • Page 40: Cleaning Spray Arms

    en Cleaning and servicing Cleaning filters Soiling in the dishwashing water may block the filters. After each wash check the filters for residue. Turn the coarse filter anticlockwise and remove the filter system ⁠ . Check that no foreign objects ‒ fall into the sump.
  • Page 41 Cleaning and servicing en Pull up the lower spray arm to re- move. Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 42: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 43 Troubleshooting en Fault Cause troubleshooting E:32-00 will light up altern- Remove the filter from the supply ately or indicator for water hose supply lights up. Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 44: Washing Results

    en Troubleshooting Fault Cause troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:01-00 to E:90-10 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 45 Troubleshooting en Fault Cause troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Extra Dry not activated to im- Activate Extra Dry. ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 46 en Troubleshooting Fault Cause troubleshooting Remnants of food on table- Washing programme selec- Select a more intensive washing ▶ ware. ted too weak. programme. → "Programmes", Page 18 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 47 Troubleshooting en Fault Cause troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 18 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 48 en Troubleshooting Fault Cause troubleshooting Tea residue or lipstick marks Too little detergent is being Use a suitable "Detergent " ▶ → Page 27 and follow the manufac- on tableware. used or is unsuitable. turer's instructions for the amount to be used. Tableware has been pre- Only remove large remnants of food ▶...
  • Page 49 Troubleshooting en Fault Cause troubleshooting Plastic parts are discol- Tableware has been pre- Only remove large remnants of food ▶ oured. cleaned too intensely. The and do not prerinse tableware. sensors chose a weaker pro- gramme. Stubborn soiling cannot be entirely removed. Removable streaks are Amount of rinse aid to be Set the rinse aid system to a lower...
  • Page 50: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 51: Information On Display Panel

    Troubleshooting en Information on display panel Fault Cause troubleshooting Add "Special salt" → Page 24. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 52: Mechanical Damage

    en Troubleshooting Fault Cause troubleshooting Appliance does not start. Mains cable is not inserted. Check whether the socket works. Check whether the mains cable is properly inserted in the socket and on the rear of the appliance. Appliance door is not closed Close the appliance door.
  • Page 53: Noise

    Troubleshooting en Noise Fault Cause troubleshooting Filling valves making knock- Caused by the domestic in- Can only be remedied in the do- ▶ ing noises. stallation. No appliance fault mestic installation. present. Does not affect functioning of the appliance. Knocking or rattling noise. Spray arm is striking table- Arrange tableware so that the spray ▶...
  • Page 54: Clean Wastewater Pump

    en Transportation, storage and disposal Clean wastewater pump Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned. WARNING Risk of injury! Sharp and pointed objects or frag- ments of glass may block the waste a The pump cover clicks into posi-...
  • Page 55: Protect Appliance From Frost

    Customer Service en Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 56: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    en Customer Service We will always find an appropriate Product number (E-Nr.), pro- solution and try to avoid unnecessary duction number (FD) and con- visits being made by a Customer Ser- secutive numbering (Z-Nr.) vice technician. With any warranty claims, we will You can find the product number (E- make sure that your appliance is re- Nr.), the production number (FD) and...
  • Page 57: Technical Specifications

    Technical specifications en needs to be turned off if you are Capacity 13 place settings away from home for a long period, More information about your model e.g. on holiday for several weeks. can be found online at https://en- ergylabel.bsh-group.com . This web address is linked to the official EU Technical specifications Technical specifications...
  • Page 58 en Technical specifications Reference "OSSREQUEST" The cost of performing your request will be charged to you. This offer is valid three years from the date of pur- chase or at least as long as we offer support and spare parts for the re- spective appliance.
  • Page 60 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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