Troubleshooting - LG HT303SU-D0 Manual

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
• The power cord is disconnected.
No power.
The power is on, but
• No disc is inserted.
the DVD/CD Receiver
does not work.
• The TV is not set to receive DVD signal
No picture.
• The video cable is not connected
• The connected TV power is turned off.
• The equipment connected with the
There is no sound or
only a very low-level
sound is heard.
• The audio cables are not connected
• The power of the equipment connected
• The audio connecting cable is damaged.
The playback picture is poor. • The disc is dirty.
The DVD/CD Receiver
• No disc is inserted.
does not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The disc is dirty.
Loud hum or noise is
heard.
• The speakers and components are
• The DVD/CD Receiver is located too
• The antenna is positioned or connected
Radio stations cannot
be tuned in.
• The signal strength of the stations is too
• No stations have been preset or preset
• The remote control is not pointed at the
The remote control
does not work properly.
• The remote control is too far from the
• There is an obstacle in the path of the
• The batteries in the remote control are
The front panel display
• Nothing is displayed on the front panel
is too dim.
Cause
output.
securely.
audio cable is not set to receive DVD
signal output.
securely.
with the audio cable is turned off.
connected poorly.
close to the TV.
poorly.
weak (when tuning in with automatic
tuning).
stations have been cleared (when
tuning by scanning preset stations).
remote sensor of the DVD/CD Receiver.
DVD/CD Receiver.
remote control and the DVD/CD
Receiver.
flat.
display.
Correction
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display
is lit.)
• Select the appropriate video input
mode on the TV so the picture from
the DVD/CD Receiver appears on the
TV screen.
• Connect the video cable into the
jacks securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD/CD Receiver.
• Connect the audio cable into the
jacks securely.
• Turn on the equipment connected
with the audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the
disc type, colour system and Regional
code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Clean the disc.
• Connect the speakers and
components securely.
• Move your TV away from the audio
components.
• Connect the antenna securely.
• Adjust the antennas and connect an
external antenna if necessary.
• Tune in the station manually.
• Preset the stations (page 10).
• Point the remote control at the remote
sensor of the DVD/CD Receiver.
• Use the remote control within about
23 ft (7 m).
• Remove the obstacle.
• Replace the batteries with new ones.
• Press SLEEP(Dimmer) on the remote
control.
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