Blu C5L User Manual page 42

The standby time is too short

Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice Calls,
Maps, etc.).

Batteries typically have to be replaced after a year of use.
The phone cannot connect to the network (Voice or Data)

Verify if you have active service with your service provider.

Contact your local network service provider and verify if you are within its network coverage area.
The phone displays a SIM Error

Make sure the SIM is properly inserted and in its intended slot.

Make sure that the SIM card is not damaged or scratched.
The PIN code was entered incorrectly three times

The SIM card will lock and you will need to enter the PUK code (PIN Unlock Code). Please contact
your local service provider to obtain the PUK.
I cannot make calls

Make sure that the number you dialed is correct and the dial key has been pressed.

Use the full national area code when dialing out of your area or when abroad, use country-specific
international access codes.
I cannot receive calls

Make sure that your phone is connected to a network.

Check the phones Call Divert and Call barring settings (Check with your service provider for these
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