Before Reporting Product Malfunction; Troubleshooting - LG SPQ8-S Owner's Manual

Before Reporting Product Malfunction

Troubleshooting

If you experience the following issues while using the product, please perform several checks, as they may not be
malfunctions.
General Errors
Issue
The product • Unplug the power cables and any external devices such as your TV, subwoofer, or
does not work
properly
The power does • Is the power cord plugged into the outlet properly?
not turn on
The rear • Is the wireless receiver properly connected to the sound bar?
speakers do not
produce sound
• Is the rear speakers properly connected to the wireless receiver?
Problems in Wireless Connection
Issue
There is radio • Install the wireless receiver and the sound bar as close to each other as possible.
interference
• Do not install the product on metal furniture.
• Wireless communication may not work properly in weak signal areas.
amplifier from the product, then plug them in again.
- Connect the power plug to the outlet correctly.
- If the LED on the back of the wireless receiver is blinking green or lit in red, it
means it is not connected. If the connection is established, a green light will
appear. Reconnect the wireless receiver to the sound bar. ([ See "Connecting the
Product" on page 6.)
- Check whether the speaker cables are properly connected to the corresponding
terminals on the rear speakers and the wireless receiver. ([ See "Connecting the
Product" on page 6.)
Solution
Solution
13