UnicornHygienics Multivend Technical Reference Manual

Electronic vending dispenser

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Electronic Vending Dispenser

ECHNICAL

EFERENCE

ANUAL

Issue 5 - 2019

Table of Contents

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Summary of Contents for UnicornHygienics Multivend

Page 1 Electronic Vending Dispenser ECHNICAL EFERENCE ANUAL Issue 5 - 2019...
Page 2 TECHNICAL REFERENCE MANUAL Multivend LECTRONIC ENDING ISPENSER For further technical advice and product service information please contact: Unicorn Hygienics Telephone 0044 (0)28 9264 0827 0044 (0)28 9262 5616 Website www.unicorn-hygienics.com Email info@unicorn-hygienics.com...
Page 3: Table Of Contents
Customer hand-over TROUBLE SHOOTING AND REPAIRS Useful tools Fault identification Table of Problems and most likely associated causes Component removal and replacement 3.4.1 Shelf 3.4.2 Multivend Controller board 3.4.3 Motor loom 3.4.4 Power pack 3.4.5 Coin track 3.4.6 Reject chute 3.4.7...
Page 4 6.1.1 Vend prices 6.1.2 Button to shelf relationships 6.1.3 Auxiliary shelf options Other currencies Machine unique ID MULTIVEND AND THE ENVIRONMENT Raw Materials Energy usage Contamination Waste production and disposal COINTRACK TYPES Coin track types in use 8.1.1 Coin track MKI 8.1.2...
Page 5: Introduction
INTRODUCTION The Unicorn Hygienics ‘Multivend’ coin operated electronic vending dispenser is a wall-mounted unit able to handle up to ten separate product lines of cartoned stock in a ‘book-shelf’ arrangement. The dispenser is available in original white ABS plastic or steel white or silver.
Page 6: Key Dispenser Details
Key dispenser details 1.2.1 Dispenser dimensions Size & weight Shipping & packing data Width 360 mm 430 mm Depth 230 mm 300 mm Height 1000 mm 1130 mm Weight - plastic m/c 13.5 kg 16.6 kg - steel m/c 20.8 kg 23.9 kg 1.2.2 Power supply 9V dc 6W power pack.
Page 7: Locally Supplied Fittings
1.3.3 Locally supplied fittings For fixing to wood or plasterboard walls - suitable butterfly fasteners ➢ For fixing to stepped walls (half tiled) - scrap hardboard equal to the step difference ➢ 1.3.4 Location Select a suitable prominent site. A conspicuous location discourages misuse. Take care not to obstruct access to other fittings, door opening arcs etc.
Page 8: Fastening The Dispenser To The Wall (Fig 1-1 For Metal M/C Only)
diecast pegs into the top of the diecast “Keyhole” plates. Insert and tighten the socket cap security screw from inside the dispenser through the central hole above the top shelf. Pick the dispenser up and locate it on the lower bracket, ensuring both pegs are fully engaged. Use the spirit level to ensure that the unit is exactly upright, then without moving it carefully mark the position of the two upper bracket holes on the wall from inside the dispenser through the diecast mounting peg holes (use a scribe or long thin pencil etc.).
Page 9: Establishing Accurate Mounting
Hang the dispenser back up on the wall with the first screw through the triangular hole again, insert the four mounting screws through the corner holes in the back of the cabinet, and tighten them securely. 1.4.5 Establishing accurate mounting Check the action of the door and lock.
Page 10: Machine Checking Procedure
Powering-up Attach the Power Pack lead to the connector below it on the back of the Multivend Controller board. The dispenser will power-up immediately. Checking for basic operation Press each product button in turn to check that all prices displayed by the LCD correspond to the price card adjacent to the button.
Page 11: Customer Hand-Over
Customer hand-over Demonstrate the operation of the dispenser to the customer as follows - Start with the door closed and locked. Show that each product button produces the ➢ correct vend on the LCD, press a button and then insert some coins to vend at least one pack.
Page 12: Table Of Problems And Most Likely Associated Causes
Motor loom(s) unplugged - re-connect Systems accepts coins but no shelves operate Multivend controller failure - replace PCB System accepts coins but one Connector to shelf undone - re-connect or more shelves do not work...
Page 13 Coin sorter faulty – replace. System fails to accept one or more type(s) of coin Packs remain ‘loose’ on shelf Packs refilled to left of red Pusher - replace on the and do not feed to the right right Pusher is ‘sticky’ - apply silicon spray (NOT oil!) and operate vigorously to clear or replace shelf Pusher return spring broken - replace shelf Security or main product flaps...
Page 14: Component Removal And Replacement
3.4.2 Multivend Controller board See Fig 3-1 (2) a) Disconnect the Battery, LCD cable, Motor Loom (Top and Bottom) and the Coin sorter cable from the board. b) Remove the Multivend Controller board - this is held in place by 10 screws.
Page 15: Motor Loom
Fit and screw in place a new Multivend Controller board and re-connect the five connectors from step (a). d) Carry out the Machine Checking Procedure (Section 2) to ensure that the system is fully operational. 3.4.3 Motor loom See Fig 3-1 (16) a) Remove the cardboard chute infill.
Page 16: Reject Chute
Remove the screw holding the reject chute top, then remove the two screws fixing the reject chute bottom to the coloured support structure. b) Unplug the coin sorter ribbon cable from the coin sorter or the Multivend Controller board depending to whether the ribbon cable is being replaced.
Page 17: Lcd
3.4.9 LCD See Fig 3-1 (11) a) Disconnect the LCD cable from the Multivend Controller board. Please take note of the orientation of the cable when removing it. b) Unscrew and remove the fourteen screws that secure the coloured support structure to the door from behind the Coin Track assembly, moving cables as necessary, and gently pull the coloured support structure free.
Page 18: Main Door
Replace the main window, coloured support structure, and the Power Pack as described elsewhere. Refit the Motor Loom (Top and Bottom) to the Multivend Controller as before. g) Carry out the Machine Checking Procedure (Section 2) to ensure that the system is fully operational.
Page 19: Product Bowl
3.4.14 Product bowl See Fig 3-1 (5) and Fig 3-5 (5) a) Remove the Product and Security Flaps as above. b) After removing all packs from the top shelf, remove and save the socket-cap security screw (central and immediately above the shelf). c) Lift the dispenser from the wall and place on its right side with the door open.
Page 20 Key to Figs 3-1 to 3-5 Shelf assembly Push buttons Multivend Controller Board Coloured Support structure Battery Strap Chute Infill Cash box Shelf Support Strut Delivery bowl Ski Ramp Product flap Pusher Security flap Cabinet shelf securing racks Door lock...
Page 21 Figure 3-1 Dispenser general view...
Page 22 Figure 3-2 Shelf front guide adjustment...
Page 23 Figure 3-3 Lock and hinge...
Page 24 Figure 3-4 User Interface...
Page 25 Figure 3-5 Pack delivery...
Page 26: Shelf Adjustment For Change Of Pack Size
SHELF ADJUSTMENT FOR CHANGE OF PACK SIZE a) With reference to Figure 3-2, disconnect the motor power lead from the motor loom (25). b) Remove and retain the two screws (29) at the rear of the shelf and remove the shelf from the cabinet.
Page 27: Service Replacement Spare Parts
Multivend - Cash Box H3026500000 Multivend - Powerpack H3026700000 Multivend - Shelf x 2 H3027600710 Multivend - Price Card -10 per sheet H3027700710 Multivend - Product Card -10 per sheet H3027900000 Multivend - LCD Board H3028100000 Multivend - Coin Track Lead...
Page 28: Electronic System
To obtain the app, please contact our team. To modify the settings of the Multivend Controller board, link a laptop computer to the board via the USB port using a USB A to USB B cable. Once connected, open the Multivend desktop app.
Page 29: Other Currencies
Other currencies See Fig 6-5 Each coin sorter is set to accept one currency only. The Multivend Controller board is set to recognise the currency accepted by the coin sorter. If the currency needs to be changed on the machine, the coin sorter will need to be replaced with another already programmed to accept the required currency.
Page 30 Figure 6.2 - Multivend Desktop App – Button to shelf relationship Figure 6.3 - Multivend Desktop App – Aux Shelf example.
Page 31 Figure 6.4 - Multivend Desktop App – Aux Shelf button example.
Page 32 Figure 6.5 - Multivend Desktop App – Aux Shelf button example. Figure 6.6 - Multivend Desktop App – Machine Feedback...
Page 33: Multivend And The Environment
MULTIVEND AND THE ENVIRONMENT Raw Materials The dispenser is constructed mainly of injection moulded plastic materials, principally high- grade Beyer ABS but with other specific types for particular engineering duties. These include High Impact Acrylic for the windows and product flap and Styrene for shelves and internal structural parts.
Page 34: Cointrack Types
COINTRACK TYPES Coin track types in use In January 2019 we have introduced a new and improved coin mechanism - MKII. This section explains how to recognise which Coin Track your Multivend machine is using. 8.1.1 Coin track MKI An installation manual is available for this type of coin track. Please contact our team to obtain a copy.
Page 35: Coin Track Mkii
8.1.2 Coin track MKII This coin track is being fitted to all Multivend machines from January 2019.
Page 36 Unicorn Hygienics Riverbank, 1 The Green Tullynacross Road Lisburn BT27 5SR Northern Ireland Multivend Technical Reference Manual Issue 5 – 2019...