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When you meet the following problems in service, please refer to the following answers to
solve it. If the problems still exist, please contact with your suppliers.
Problem
Description
After restarted the
computer, there is no
signal all the time.
When
the
wireless
card
is
being
installed,
the
notebook
computer
cannot find it.
Message sent failed.
Data connection
failed.
Retransmission and reproduction in any manner whatsoever without the permission of ZTE is strictly forbidden. All rights reserved.
4 FAQ & Answers
Possible Causes
1. The position of the wireless
card antenna is unfitting.
2.You are in the place where no
CDMA2000 1X or CDMA2000
EVDO network covered， such as
underground parking lot, tunnel
etc.
3.
The
wireless
card
inserted well.
1. The installation programs of
the wireless card haven't been
installed properly.
2.
The
wireless
card
inserted well.
1. The network is busy and other
reasons.
1. The position of the antenna
isn't proper.
2. You are in the place where no
CDMA network covered，such
as underground parking lot,
tunnel etc.
3. The network at this time in
this place is busy now.
4. The dial number, username
or the password in the user
config files is wrong.
Problem Solving
1 Adjust the angle of the wireless
card antenna.
2. Change to the place to give
you better reception.
isn't
3. Pull out and insert the wireless
card safely again.
1. Insert the wireless card，then
run the installation program. If
you use the WinXP operating
system, install the drivers
according to the Windows
indication information to operate.
isn't
2. Restart the computer, or insert
the wireless card again.
1. Try later.
1. Adjust the angle of the
antenna.
2. Change to the place where
have good signal.
3. Try later.
4. Check the configuration in the
"Network settings".
19
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