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ATTENTION STOP Do not return this product... eono CAN HELP! FAQ Quick Guide N H1 Question or Setup Issue? Read this quick guide and see if it help Need More Help or Still Want to Return? Contact us via lpindia@eksa.net...
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Laptop/ PC doesn't detect head- phones or headphone doesn't pair with my laptop/PC Solution: 1. Start by checking the audio jack. Connect your headphones to another device and check if headphones are working normally. 2. Check Sound Settings Laptop could detect your headphones while it is using another device for audio output.
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Laptop/ PC doesn't detect head- phones or headphone doesn't pair with my laptop/PC Solution: 3. Windows 10 might not be able to detect your headphones because of an outdated or corrupt driver. Please update driver. 4. Turn Off Audio Enhancements Some sound cards don’...
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VMicrophone cannot VMicrophone cannot work work Solution: 1.Please confirm whether there are two audio jacks on your devices, one which has a mic on it and one which has headphones on it. If so, please use to connect to your devices via another dual 3.5mm audio cables in the box.
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Microphone cannot work Solution: 3.If your microphone isn’ t working, head to Settings > Privacy > Microphone > Microphone access for this device is on. If Windows says microphone access is off, click the “Change” button and set it to “On.”...
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No sound from one side Solution: 1. Please confirm whether your music is unilateral. Confirmation method: balance 1. If connected to a computer, find the sound settings and see if it is mono out. 2. Try to play different songs with ordinary music left application.
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Sound not clear/Quality of sound is very poor/Distorted/muffled sound, noise or echo Solution: 1. Please confirm whether your music is unilateral. Confirmation method: balance 1. If connected to a computer, find the sound settings and see if it is mono out. 2.
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Uncomfortable to wear Solution: 1.We suggest to extend the headband of headphone to make it proper for the head size. 2.Due to its structural nature, any over-ear headphones may cause uncomfortable feeling after being worn for a long time. We use high-quality soft memory ear cotton to ensure max comfort.
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If there are any problems with your product which hasn't been listed above, for example: Headphones can't work properly, defective products, volume control issue, etc. Please feel free to contact us at anytime. And if you have tried the solutions provided in this article, but still can not solve them, Please contact us via lpindia@eksa.net.
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