Download
Share
Print this page
ECOVACS ROBOTICS DEEBOT X1 TURBO Q&A
  1. Manuals
  2. Brands
  3. ECOVACS ROBOTICS Manuals
  4. Robotics
  5. DEEBOT X1 TURBO
  6. Q&a

ECOVACS ROBOTICS DEEBOT X1 TURBO Q&A

Hide thumbs

Advertisement

Quick Links

Download this manual
DEEBOT X1 TURBO Q&A
ECOVACS ROBOTICS Co., Ltd.
2022.03
1

Advertisement

loading
Need help?

Need help?

Do you have a question about the DEEBOT X1 TURBO and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for ECOVACS ROBOTICS DEEBOT X1 TURBO

Summary of Contents for ECOVACS ROBOTICS DEEBOT X1 TURBO

  • Page 1 DEEBOT X1 TURBO Q&A ECOVACS ROBOTICS Co., Ltd. 2022.03...

  • Page 2: Table Of Contents

    Catalogs Cleaning ....................3 3D Map ....................8 APP ...................... 12 Intelligence..................13 Mapping ..................... 16 Station ....................17 YIKO Voice Assistant ................ 23...

  • Page 3: Cleaning

    Cleaning 1. Q: DEEBOT’s real-time cleaning route is chaotic. A: (1) Check for the potential presence of dust in the TrueDetect 3D Smart Detection System. If so, wipe it gently with a dry paper towel; (2) A complex environment or uneven floor may cause the DEEBOT's movements to become unstable, which triggers the chaotic real-time cleaning route in the App.
  • Page 4 (2) Keep an area 0.5 m either side and (1)5 m in front of the docking station clear of obstacles and reflective objects (such as mirrors, metals and glass). (3) We recommend DEEBOT starts cleaning from the docking station. (If DEEBOT is not in the station, please move it in front of the docking station first and tap the Recall button on the docking station so DEEBOT can return.) (4) Make sure the docking station is not on a carpet.
  • Page 5 is recommended. (2) Select Max or Max+ for a dirty floor. However, please note that DEEBOT's single cleaning time may be reduced when using Max/Max+ suction power. (3) DEEBOT may be harder to wake up via a smart voice command when set to Max+.
  • Page 6 10. Q: DEEBOT returns to the docking station for charging before it has finished cleaning. A: (1) If the room is large and cannot be cleaned in one go, it is necessary to return to the charging dock halfway through. We recommend that you enable the Continuous Cleaning function in the App.
  • Page 7 robot reservoir is limited, the cleaning performance will be affected after a certain period of mopping. To ensure cleaning results, DEEBOT will clean for about 15 minutes then automatically look for the docking station. We recommend using Vacuum Mode for multiple floors. Future OTA will optimize the feature. 13.

  • Page 8: 3D Map

    3D Map 1. Q: 3D maps can identify a variety of furniture, why isn't my home furniture recognized? A: (1) If you create a map using Quick Mapping, the 3D map information generated may not be complete because quick mapping is fast and its main purpose is to quickly create a complete map and enable advanced map functions (area cleaning, virtual boundaries, manual partitioning, etc.) in advance.
  • Page 9 affected by the placement of objects in your home. We recommend putting away household items and opening all doors so that DEEBOT can travel freely to all accessible floor areas during mapping. (2) If some rooms are mapped too small, you can edit the outer walls on the 3D map page and adjust the rooms that the DEEBOT has mapped too small to the correct dimensions.
  • Page 10 house type. 5. Q: Why doesn't my sofa appear on the 3D map? A: (1) During mapping, make sure that DEEBOT has traveled to the area where the sofa is and that the area is clean and free from obstacles. (2) The DEEBOT is not likely to automatically recognize the following types of sofas: Sofas with non-standard shapes (round, curved, etc.), sofas that DEEBOT cannot access, and small single-person sofas.
  • Page 11 (2) To be automatically recognized, tables and chairs must be at least 1×1 meter in size. (3) You can manually add tables and chairs that match the ones in your home by going to "Home Furnishing" on the 3D map page. 8.

  • Page 12: App

    whole home. Please do a full cleaning in Vacuum mode and then the carpet will be displayed. 1. Q: Why cannot the robot connect to the app even after completing network setup? A: (1) Check whether the Wi-Fi indicator is on. ①...

  • Page 13: Intelligence

    area name does not work at this time in the App. You can modify the area type via the map edit function in the App. 4. Q: Why can't I add a Wi-Fi network in the App when managing multiple Wi-Fi networks? A: When adding multiple Wi-Fi networks, you must connect your phone to the Wi-Fi network that needs to be added before adding it.
  • Page 14 only if DEEBOT is in an area with a good Wi-Fi signal. (2) Check if the camera is blocked and remove the blocking object, if any; (3) For the best results, stay on top of the latest firmware updates and upgrade your DEEBOT via the ECOVACS app in a timely manner.
  • Page 15 gently at low speed, and use the DTOF sensor to avoid obstacles of about the same height as the robot. 6. Q: Why does DEEBOT keep failing when trying to create the initial map? A: (1) It is not recommended to attach the mopping pad plates when creating a map.

  • Page 16: Mapping

    9. Q: Areas are not generated after quick mapping. A: Please try to delete the map and make a new one. 10. Q: I already have a map. Can I use quick mapping to save multiple maps? A: Storing multiple maps for the same environment is currently not supported. If you already have a map in the same environment, you will need to redo quick mapping and the original map will be replaced.

  • Page 17: Station

    The robot will try to reposition itself and continue cleaning. (3) If the robot loses the map, as long as the docking station has not moved, you can return the robot to the docking station. The robot will report Restoring Map and automatically try to restore the map.
  • Page 18 If the problem persists, please contact ECOVACS Customer Service. 2. Q: The dust collection cabin of the docking station is dirty. A: The dust bag may be damaged. Check and replace the dust bag. 3. Q: Why does DEEBOT X1 not start auto-emptying when it returns to the docking station? A: (1) Ensure the docking station is connected to the power source.
  • Page 19 (1) Auto: The docking station will automatically clean the mop every time the cleaning task starts, to ensure the overall cleaning results. After cleaning for some time, DEEBOT will automatically return to the docking station to clean the mop. When the task is finished, the docking station will clean the mop, automatically emptying and drying the mop.
  • Page 20 is placed on a hard surface, is plugged in, and that there is sufficient space around the docking station. (2) If the docking station is placed on a deep pile carpet or rug, DEEBOT will have more difficulty returning to charge. (3) The docking station powered down or was moved.
  • Page 21 to a finish, the small amount of water left over results in water and air mixing together, causing a gurgling sound. This is normal. 11. Q: I can't open the dust collection cabin of the docking station. A: Follow the docking station sticker prompts to open the dust collection cabin using the pop-up button hidden in the lower part of the dust cabin.
  • Page 22 more water and some may wet the base of the docking station. It is recommended to move the docking station for a while to clean the base or to purchase a special ECOVACS suction pad to solve the problem completely. 16.

  • Page 23: Yiko Voice Assistant

    18. Q: When using the docking station function, sometimes the mopping pads rotate only and I need to wait for a long time. (Europe only.) A: (1) Please ensure that the energy consumption mode is set to standard mode in the App. (2) In energy saving mode, the docking station is in deep sleep, it will take a certain amount of time to wake up.
  • Page 24 home environment. Next, use the command, "OK YIKO, go vacuum {variable},” where {variable} is the name you gave the area. 4. Q: Unable to control Furniture Area Cleaning with YIKO voice assistant. A: Please do a full mapping or cleaning to generate a complete map of your home, then match the home furniture on the 3D map with your actual home environment.
  • Page 25 in the App > Settings > YIKO Voice Assistant > 8. Q: Is the original voice recording saved on the server? Is there a privacy risk? A: We do not store original voice information, and user privacy will not be violated. We always put the privacy of customers first.