Additional Information; Troubleshooting - Dimplex ALBANY ECO ABN15 E Manual

12. Reverse the above steps to reassemble.
Air filter.
1. Gently pull the drawer out as far as possible. (See Fig.3).
2. Press Switch 'A' to the 'OFF' (0) position (See Fig.2)
3. Remove the tank and place in a sink with the cap facing upwards.
4. Gently slide upwards the air filter plastic holder. (See Fig.17)
5. Remove the filter combination from the plastic holder.
6. Gently rinse with water in the sink and dry with fabric towel before returning.
7. Replace the filter combination making sure that the course black filter is in contact with the plastic holder. (See Fig.18)
8. Replace the tank.
9. Press Switch 'A' to the 'ON' ( I ) position (See Fig.2).
10. Close the drawer fully.

Additional Information

Recycling.
For electrical products sold within the European Community. At the end of the electrical products useful life it should
not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or
retailer for recycling advice in your country.
After Sales Service
Should you require after sales service, please get in touch with the supplier through whom you purchased the
appliance.

Troubleshooting

Symptom
The flame effect will
not start.
The flame effect is too
low.
Unpleasant smell
when unit is used.
The flame effect has
too much smoke.
Main lamps are not
working and there are
no flames or smoke.
Cause
Mains plug is not plugged in.
Low water level. CD01 will be displayed
on the remote control
The transducer is connector not
connected properly. (See Fig.6)
The Transducer Unit is not sitting
correctly in the sump
Flame effect is set too low.
The Metal Disc in the transducer might
be dirty (See Fig.12)
The wire from the Transducer Unit is
sitting over the metal disc
Dirty or stale water.
Using unfiltered tap water.
Flame effect setting is too high.
There is no water in the water tank
Corrective Action
Check plug is connected to wall socket correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted correctly.
(See Fig.6)
Ensure the Transducer in sitting down into the
moulded recess in the sump
Increase level of flame by changing the FIRE
setting on the remote control
See 'Adjust the Flame Setting'
Clean the Metal Disc with soft brush supplied.
(See Fig.12) See 'Maintenance.' for a step by
step procedure.
Direct the wire to the back of the sump and make
sure it sits into the side slot exiting the sump.
Clean the unit as described under maintenance.
Use only filtered tap water.
Decrease the level of flame by changing the FIRE
setting on the remote control
See 'Adjust the Flame Setting'
Follow instructions under
Maintenance, 'Filling the water tank'.
Check the plug is connected to the wall socket
correctly and that Switch 'A' Fig. 2 is in the
'ON' ( I ) position.
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