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Please Read This First
We know, reading manuals isn't always fun. But we promise it's worth it.
We've helped thousands of customers install the Cel-Fi GO X and boost their
signal. We've compiled everything we've learned in this manual.
Give it a read before you start: it'll save you time and help you get the best
performance out of your GO X MIMO setup.
Please note: Your two Cel-Fi GO Xs will come pre-programmed to boost Verizon signal
You will need to change the carrier on both units using the Wave app if you are using a different provider.
About Waveform
The GO X MIMO Kit is manufactured by Cel-Fi, but developed
and supported by Waveform and our team of Signal Specialists.
We've helped over 30,000 customers boost their signal since our
company was founded in 2007. We've installed and confi gured
thousands of devices in buildings across the country, and we're
here to help. If you have any issues at all, please don't hesitate to
reach out.
52 Maxwell,
Irvine, CA 92618
+1 (800) 761-3041
www.waveform.com
help@waveform.com
.
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Table of Contents
Summary of Contents for WaveForm Cel-Fi GO X MIMO
- Page 1 52 Maxwell, Irvine, CA 92618 The GO X MIMO Kit is manufactured by Cel-Fi, but developed and supported by Waveform and our team of Signal Specialists. We’ve helped over 30,000 customers boost their signal since our +1 (800) 761-3041 company was founded in 2007. We’ve installed and confi gured thousands of devices in buildings across the country, and we’re...
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Page 2: What's In The Box
What’s In The Box 2x Cel-Fi GO X Amplifi ers and AC Power Supplies Universal Antenna Outdoor MIMO Panel 2x 30 ft Twin-RS240 Cables Antenna Mount Selection) Indoor Antennas (Depends on Kit Depending on which version you purchased, your GO X kit will contain either a MIMO Dome or MIMO Panel indoor antenna. - Page 3 Who We Are Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a bunch since then we’re still a small team. There’s just a handful of us answering texts, and picking up calls.
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Page 4: Before You Start
If you don’t have 1 bar of usable signal, we’re sorry, but unfortunately the MIMO Cel-Fi GO X system is unlikely to work at your location. You can visit waveform.com/returns to set up a return. We’re happy to take your MIMO Cel-Fi GO X back and try to help you find a booster that might work. - Page 5 Tell us how your system is doing – We really love hearing how our customer’s systems are performing. Send us an email and let us know how things look. If anything’s unclear, or you’re unsure about something, just call us at (800) 761-3041 or email help@waveform.com. We're generally available from 9am-5pm PT, Monday to Friday.
- Page 6 GO X MIMO. You can download our favorite speed test app ("Speedtest by Ookla") by visiting this URL: waveform.com/speedtest Go ahead and download that speed test app now, and run a couple of speed tests indoors. You’ll notice that your results will fluctuate a little between tests – that’s normal.
- Page 7 b. Signal Quality (SINR) Signal quality is probably the most important measure of your cell signal. In 4G LTE networks, signal quality is called “SINR,” which stands for “Signal to Interference Plus Noise Ratio.” In general, the better the signal quality, the faster your download speeds will be. Improving this measure can have a big impact on your system’s performance.
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Page 8: High Frequency Bands
d. Bands Your cell phone connects to towers on certain ‘frequency bands.” These bands are licensed to each carrier by the Federal Communications Commission (FCC) in the US. Each frequency band has a certain “bandwidth” which determines it’s total data capacity. That capacity is split amongst the users who are connected to it. - Page 9 It's important that both GO X's share the same settings. Any time you make a change to one GO X, make sure to mirror that to both. Download the Wave app at waveform.com/waveapp. Open the app while keeping your phone within 4 feet of both GO X units to start pairing.
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Page 10: Activity Lights
Understand How The GO X Works The GO X “Searches” For Signal Unlike other boosters, the GO X doesn’t blindly amplify every frequency. Instead, it searches for, and then amplifi es, the best signal available for your carrier. At any given time, the GO X can amplify up to two frequency bands. In the Wave mobile app, you can watch in the “Advanced”... - Page 11 Positioning & Aiming the Outdoor Antenna Finding the best location for the MIMO outdoor antenna is the most important part of the install. In this section, we explain the simplest method for positioning and aiming. Section 12 covers some more advanced information you can use to optimize your signal further. The Goal Your aim is to fi nd the best location and direction for the outdoor antenna that maximizes signal strength and in particular, signal quality, for the frequency bands available in your area.
- Page 12 Using the Antenna Position Test The Wave app has a special “Antenna Position Test” that you can fi nd under the “Settings” tab in the “Antenna Settings” dropdown. Connect to the GO X you're testing with, and start the antenna position test.
- Page 13 If you’re having issues with your temporary setup, or aren’t happy with the performance, simply call us at (800) 761-3041 or email help@waveform.com. We’ll be happy to help assist - we can often suggest an easy solution to the most common problems.
- Page 14 Indoor Antennas: Types & Placement Before choosing a location for your indoor antennas, you’ll need to understand how your indoor antennas broadcast signal. Depending on which kit you purchased, you'll have either dome or panel antennas included in the box. Panel Antennas A panel antenna has a narrower “spray”...
- Page 15 Indoor Antennas: Separation Antenna separation is critical to installing your indoor antennas. If you don’t have enough separation, the Cel-Fi GO X boosters will throttle their gain (amplifi cation) to avoid “oscillation.” Oscillation is a type of feedback that occurs if the gain of the system is higher than the “RF separation”...
- Page 16 The photo to the right shows how the Outdoor Antenna should be secured to the included Antenna Mount. If you’d like more detailed instructions on how to install the L-bracket to the antenna mount, you can fi nd that online here: waveform.com/polemount-instructions...
- Page 17 Outdoor MIMO Panel Antenna & Mount 2x Lightning Surge Protector Kits Includes 5 ft jumper cable and 5 ft red grounding cable. Should ideally be installed outdoors, just before cable enters the building. Connect Lightning Surge Protectors to the building’s ground with 10 AWG or higher grounding cable.
- Page 18 If you’re not happy with the results, don’t panic! We can help you figure it out. Call us at (800) 761-3041 or email help@waveform.com. We're generally available from 9am-5pm PT, Monday to Friday., and we can help you optimize your setup.
- Page 19 Optional: Test Band Combinations In many areas, the GO X will only find a single band to boost. You can see this under the Advanced tab: one of the GO X’s radios will say Boosting and the other will remain Scanning.
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Page 20: The "Advanced" Tab
The “Advanced” Tab One of the best features of the GO X is that it actively decodes the cellular signals before amplifying. You can find out more about the systems' status' at any given moment in the “Advanced” tab. The most important information is summarized at the top of the screen, under the "Overview"... - Page 21 The GO X also gives a lot more diagnostic information under the "Super Channels" dropdowns for each boosted band. You won't need to use this information in most cases, but we've documented some of the most important numbers below. The “Send Log” button allows you send a diagnostic log from your device if our support team needs one.
- Page 22 700/850 MHz bands (Bands 12, 13 and 5). If you choose to upgrade, you'll need two of these antennas to replace your outdoor MIMO Panel Antenna. Feel free to call us at (800) 761-3041 if you're unsure whether the grid parabolic antennas would help in your situation. RSRF Grid Parabolic Antenna waveform.com/grid-parabolic...
- Page 23 Are your data rates not quite what you were hoping? We'd love to hear from you: send us an email at help@waveform.com or call us. We’re not a huge, nameless corporation with lots of bureaucracy. There is a small team of us who wrote this manual and provide support for the GO X, and we love nerding out over how to get the absolute best cell signal in any given situation.
- Page 24 But the end result is worth it. One of the benefi ts of buying from Waveform is our lifetime technical support on every system we sell. We’ve installed hundreds of these devices ourselves, and can walk you through troubleshooting and fi ne-tuning your installation for best results.
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