Page 1 Cash Media Dispenser Version 5 Service Manual...
Page 2 Please contact the following address giving the order number of this manual in your message: Address: WINCOR NIXDORF International GmbH Handbuchredaktion R&D ACT 12 D - 33094 Paderborn Germany Fax: +49 (0) 52 51 693-62 09 E-mail: manuals.hardware@wincor-nixdorf.com...
Page 3 Cash Media Dispenser Version 5 Service Manual June Edition 2013...
Page 4 Copyright © Information and trademarks © WINCOR NIXDORF International GmbH 2013 All rights, including rights of translation and rights of reproduction by reprinting, copying or similar methods, even of parts, are reserved. Any violations give rise to a claim for damages.
Page 5 Contens/Abbreviations ....Introduction ........Cash Components ......Sensors/actuators/transport paths Troubleshooting ......Removal/Installation ....... Maintenance and Service ....Appendix ......... Index ..........01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 6 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 7: Table Of Contents
Contents Introduction ....................1-1 Symbols used in this manual ................. 1-1 Important safety precautions ................1-2 Installation note ..................1-2 General safety precautions ............... 1-2 Structure of the manual .................. 1-5 Outline ...................... 1-5 Supplementary documentation ..............1-6 Manual release ..................1-6 Description of the device ................
Page 8 Contents Important safety precautions ................. 2-5 CINEO cassettes ................... 2-6 Overview ....................2-6 CINEO cassettes concept ................ 2-7 Manipulation monitoring ................2-8 Status messages of the LED ..............2-8 Standard cassette Basic/Midrange ............2-9 Standard cassette Basic/Midrange opened ........2-10 Compact cassette Basic/Midrange ............
Page 9 Contents Removing cassettes ................2-38 Inserting cassettes ................2-39 Reject / retract cassette ............... 2-39 CINEO cassettes ................. 2-40 Inserting cassettes into the docking station ........2-41 Removing cassettes from the docking station ........2-42 Opening the reject/retract cassette ........... 2-43 Emptying the reject/retract cassette ..........
Page 10 Update the banknote parameters and cassette filling data ......2-95 Genuine money test ..................2-95 Sensors and electromechanical components .......... 3-1 CMD-V5 with horizontal output transport RL ..........3-1 CMD-V5 with horizontal output transport FL ..........3-2 CMD-V5 with vertical output transport ............3-3 Meaning of abbreviations and symbols ............
Page 11 Contents Checking the basic condition ..............3-17 Multiple dispense/note dimensions outside the tolerance values ... 3-17 Undefined notes ..................3-18 Dispensing of notes not possible ............3-18 Banknote jam ..................3-18 Transport ...................... 3-19 Transport in standby position ..............3-19 Bundle reject ...................
Page 12 Cash Media Dispenser CMD V5 without output transport ......7-1 CMD V5 stacker ..................7-2 Output transport CMD V4/V5 ..............7-2 Shutter CMD-V4/V5 .................. 7-5 CMD-V5 Controller ................... 7-6 Standard cassette Basic/Midrange ..............7-7 Compact cassette Basic/Midrange ..............7-7 Standard cassette High End ................7-8 Compact cassette High End ................
Page 13 Abbreviations Controller Area Network Identification CCMS Cash Cycle Management International Organization Solutions for Standardization Clutch CMD-V5 Cash Media Dispenser Version 5 Magnet Central Processing Unit Non return to zero Direct Current Motor Double Note Detection Unit OCCT OEM Component Data Encryption Standard...
Page 14 Abbreviations Connector Switch Uninterruptible Power Supply Universal Serial Bus Wincor Nixdorf International GmbH I-VIII Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 15: Introduction
Introduction This service manual has been compiled for authorized service personnel only. The operating and installation instructions and the service manual of the base device should also be read since certain details are only described in these instructions. Symbols used in this manual Text following a dash represents an item in a list.
Page 16: Important Safety Precautions
Important safety precautions Introduction Important safety precautions Please read the following notes carefully before doing any work on the device. Installation note When installing the device and/or doing any work on it, make sure that it is disconnected from power. Remove the shipping restraints inside the unit which secure its components during transportation if necessary for the installation (see enclosed information sheet).
Page 17 (e. g. EMA connection, relay panel for external features). To clean and maintain the device only use cleaning agents approved by WINCOR NIXDORF International GmbH (see chapter "Maintenance and service"). Repairs Repair work may only be carried out by authorized personnel.
Page 18 Do not allow the battery to come in contact with water or fire – The battery should only be replaced with the same or an equivalent type recommended by WINCOR NIXDORF International GmbH (see chapter “Appendix,” section “Consumables”). Dispose of used batteries in compliance with national regulations and the manufacturer's specifications.
Page 19: Structure Of The Manual
Introduction Structure of the manual Structure of the manual Outline The chapter "Introduction" describes the important safety precautions. It also gives an overview of the Cash Media Dispenser. The features of the CMD are described in the chapter "Appendix" in the section "Technical data".
Page 20: Supplementary Documentation
Structure of the manual Introduction Supplementary documentation Instruction manuals in several languages are available for the operation of the base devices, which contain also a description about the CMD. These manuals can be ordered from our print partner. They are also available in the intranet.
Page 21: Description Of The Device
Introduction Description of the device Description of the device Function and use The most important component of a cash-out automated teller machine is the Cash Media Dispenser (CMD). The CMD in version 5 (V5) makes it possible to accept the cassette versions basic (BC), midrange (MR) and high end (HE) of the new CINEO product family.
Page 22 Description of the device Introduction In the following are essential features of the Cash Media Dispenser listed: High level of functional reliability (low reject rate, double dispenses recognition) High level of user-friendliness and maintainability: Electrical and mechanical adjustments were minimized Maintenance intervals of two years or after 200.000 transactions All known requirements of environmentally compatible recycling and disposal were met.
Page 23: Service Functionings
Introduction Service functionings Service functionings The tests of the components are performed via the Diagnostics & services plattform (D&S) or via the T/SOP. KDIAG Qualifying plus is only used transitionally or for test tool specialists. HW Inventory A considerable increase of efficiency in the service processes is the goal of the HW Inventory function (electronically readable inventory data of the FRU).
Page 24: Complex Components
Service functionings Introduction Complex components These FRUs are preponderantly of WN manufacture, e.g. electromechanical RM3 cash components, main and component electronics, etc. An EEPROM with defined structure is integrated here with correspondingly extensive data that is primarily generated during production. The EEPROM is located either directly on the control logic or with components on the chassis that do not have logic boards of their own and is wired with the rest of the sensors and actuating elements.
Page 25: Simple Components
Introduction Service functionings Simple Components These FRUs are preponderantly OEM purchased parts, e.g. card readers, monitors, scanners, etc. The minimum requirement is the availability of the data triple of the FRU. Part number Serial number Revision level The data triple is generated from the manufacturer information saved in the module.
Page 26: Crypta
In this CrypTA stick are the for the technician because of his level of training important individual rights for the usage of the available test functions saved. The rights management is processed centralized by Wincor Nixdorf. Authorization in the T/SOP A test function for the operator which is not protected by CrypTA is available for all components.
Page 27: D&S
Introduction Service functionings D&S Trusted computing / Safe channel In the case of the CINEO systems in the self-service environment, communication between the components provided for this option (e.g. RM3 Controller, card reader CHD V3x (CHD V2CU)) and the system unit (PC) can be optionally secured with the "safe channel".
Page 28: Tpm Simulation
CMD-V5 as well. The chip card for the TPM Simulation is orange in color, while the standard chip card for the safe channel is white.
Page 29: Procedures
Introduction Service functionings Procedures To guarantee the operability of the safe channel, it is necessary that mandatory defined procedures be observed during initial operation and servicing. Initial start-up The following graphic shows the general process at the time of initial start-up of an RM3 device with the safe channel.
Page 30 Service functionings Introduction The following steps are necessary Where Step Comment Field ProSetup (OS + First the operating system with all driver + IPP) necessary drivers are installed at the customer site. This also includes the Infineon Professional package. This takes place preferably integrated via ProSetup.
Page 31: Complete Pc Replacement
Introduction Service functionings Complete PC replacement The "Complete PC replacement" use case requires the same handling as with the first installation. The popular shortcut performed during the service process for replacing the PC in the field, by which the old hard disk is reinstalled in the new PC, corresponds to the service process "Replacement of the system board (motherboard)".
Page 32: Replacement Of The System Board (Motherboard)
Service functionings Introduction Replacement of the system board (motherboard) After the replacement of the system board. the keystore that matches the system board must be restored from the flash. After a second basekey replacement, the safe channel also runs to the respective component (e.g. RM3).
Page 33: Smart Card Replacement
Introduction Service functionings Smart card replacement When a Smartcard is replaced, only the basekey replacement needs to be performed before operation is resumed. The basekey replacement takes place automatically with some devices (e.g. CHD V3x (CHD V2CU) and configurations. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 34: Importing The Truststore
Service functionings Introduction Importing the truststore The PC becomes personalized with individual certificates during production. These certificates are stored in a truststore. This truststore cannot be used except with the TPM of the same PC. The truststore is stored in the flash memory of the system board in order to ensure that the it is not lost after a disk fault or a reinstallation of the operating system.
Page 35: Basekey Replacement
Introduction Service functionings Basekey replacement In the following situations, a basekey replacement must be performed so that the two communication partners (component (e.g. RM3 controller) and system PC) can exchange current cryptographic keys and converse with one other: At the time of initial start-up After a restore procedure, e.g.
Page 36: Handling The Tpm
Service functionings Introduction Handling the TPM BIOS setting When the PC leaves the factory, the TPM chip is in the "Enabled and Activated" state. Any change in this status (in the BIOS as well as via the Infineon Professional package) will cause the deletion of the secret key in the TPM, so that the PC is no longer usable for capacity protection between RM3 and system PC.
Page 37 Introduction Service functionings Every PC has a individual key in the TPM. This means that the key and certificate memory on the hard disk also require an update in the event of a system board replacement. To accomplish this, the restore function that is included in the product range of ProBase 1.1/10 or higher must be used to copy the key and certificate memory to the hard disk from the flash of the system board, see section "Importing the truststore".
Page 38: Affected Pcs
Service functionings Introduction Affected PCs Personalization applies at a minimum to the following EPC_A4, EPC A4 AMT and EPC_4G PCs/MBs: Swap PC EPC_A4 Cel440 TPMen 01750171737 Swap PC EPC_A4 DualCore-E5300 TPMen 01750190275 Swap PC EPC_A4 Core2Duo-E8400 TPMen 01750171740 Swap PC EPC_A4 DualCore-E2160 TPMen 01750171738 Swap PC EPC_A4 Core2Duo-E6400 TPMen 01750171739...
Page 39: Device Overview And Operation
Device Overview and operation View of Rearload unit with horizontal output 1 Output transport horizontal RL 7 Reject / retract cassette 2 CMD controller 8 Release lever 3 Double dispensing unit with DDU 9 Cash-out cassette 1 4 Quadruple rack 10 Cash-out cassette 2 5 Double dispensing unit 11 Cash-out cassette 3...
Page 40: View Of Frontload Unit With Horizontal Output
View of Frontload unit with horizontal output Device Overview and operation View of Frontload unit with horizontal output 1 CMD Controller 7 Release lever 2 Double dispensing unit withDDU 8 Cash-out cassette 1 3 Double dispensing unit 9 Quadruple rack 4 Stacker 10 Cash-out cassette 2 5 Reject / retract cassette...
Page 41: View Of Frontload Unit With Vertical Output
Device Overview and operation View of Frontload unit with vertical output View of Frontload unit with vertical output 1 Double dispensing unit with DDU 7 Reject / retract cassette 2 Quadruple rack 8 Release lever 3 Double dispensing unit 9 Cash-out cassette 1 4 Output transport vertical FL 10 Cash-out cassette 2 5 Stacker...
Page 42: View Of Rearload Unit With Vertical Output
View of Rearload unit with vertical output Device Overview and operation View of Rearload unit with vertical output 1 Double dispensing unit with DDU 7 Reject / retract cassette 2 Quadruple rack 8 Release lever 3 Double dispensing unit 9 Cash-out cassette 1 4 Output transport vertical RL 10 Cash-out cassette 2 5 Stacker...
Page 43: Important Safety Precautions
Device Overview and operation Important safety precautions Important safety precautions To operate the CINEO cassette the safety criteria about the accommodation and disposal course (cash cycle) should be known. The cash cycle is customer-specific and is defined by the application program –...
Page 44: Cineo Cassettes
CINEO cassettes are used for storing deposited banknotes and for storing banknotes for withdrawal. The CMD-V5 only uses the withdrawal function of the CINEO cassettes. Different cassettes are available in various versions:...
Page 45: Cineo Cassettes Concept
Device Overview and operation CINEO cassettes If a cassette is inserted into the same system three times without the respective pin and then inserted a fourth time with the respective pin, it is designated "tampered with". Midrange cassettes should not be inserted into unpowered systems, as the shutter monitoring function evaluates this process as tampering.
Page 46: Manipulation Monitoring
CINEO cassettes Device Overview and operation Manipulation monitoring deactivated Cash Management Shutter monitoring with time stamp *) Manipulation on the shutter are always rated as manipulation, lid Cover monitoring with time stamp openings are just documented with time stamps, the manipulation feature is the lead seal or the seal! A manipulation is displayed by a flashing LED.
Page 47: Standard Cassette Basic/Midrange
Device Overview and operation CINEO cassettes Standard cassette Basic/Midrange 1 Cover 2 LED display - Status display (Midrange only) 3 Space for the rating / cassette label 4 Handle 5 Release lever with lead seal possibility 6 Lock (optional) 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 48: Standard Cassette Basic/Midrange Opened
CINEO cassettes Device Overview and operation Standard cassette Basic/Midrange opened 1 Holding-down clamp on the dispensing side 2 Height limiter in the cassette lid 3 Height limiter in the pressure carriage 4 Release of the height limiter in the pressure carriage 5 Release button for the setting of the pressure carriage 6 Pressure carriage 7 Banknote rails...
Page 49: Compact Cassette Basic/Midrange
Device Overview and operation CINEO cassettes Compact cassette Basic/Midrange 1 Cover 2 LED display - Status display (Midrange only) 3 Space for the rating / cassette label 4 Handle 5 Release lever with lead seal possibility 6 Lock (optional) 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 50: Compact Cassette Basic/Midrange Opened
CINEO cassettes Device Overview and operation Compact cassette Basic/Midrange opened 1 Holding-down clamp on the dispensing side 2 Height limiter in the cassette lid 3 Height limiter in the pressure carriage 4 Release of the height limiter in the pressure carriage 5 Release button for the setting of the pressure carriage 6 Pressure carriage 7 Banknote rails...
Page 51: Standard Cassette High End
Device Overview and operation CINEO cassettes Standard cassette High End 1 Cover 2 LCD display – Mode of the banknote toning technique 3 LED display – Power supply 4 Interface to the transport containment (infrared interface) 5 Space for the rating / cassette label 6 Handle 7 Release lever 8 Lock...
Page 52: Standard Cassette High End Opened
CINEO cassettes Device Overview and operation Standard cassette High End opened 1 Holding-down clamp on the dispensing side 2 Height limiter in the cassette lid 3 Height limiter in the pressure carriage 4 Release of the height limiter in the pressure carriage 5 Release button for the setting of the pressure carriage 6 Pressure carriage 7 Banknote rails...
Page 53: Compact Cassette High End
Device Overview and operation CINEO cassettes Compact cassette High End 1 Cover 2 LCD display – Mode of the banknote toning technique 3 LED display – Power supply 4 Interface to the transport containment (infrared interface) 5 Space for the rating / cassette label 6 Handle 7 Release lever 8 Lock...
Page 54: Compact Cassette High End Opened
CINEO cassettes Device Overview and operation Compact cassette High End opened 1 Holding-down clamp on the dispensing side 2 Height limiter in the cassette lid 3 Height limiter in the pressure carriage 4 Release of the height limiter in the pressure carriage 5 Release button for the setting of the pressure carriage 6 Pressure carriage 7 Banknote rails...
Page 55: Reject / Retract Cassette
Device Overview and operation CINEO cassettes Reject / retract cassette Banknotes from failed or trial dispensing are generally stored in an unordered manner in the reject box of the reject/retract cassette. Banknotes from the customer, e.g. banknotes not removed by the customer, are stored in the reject box of the reject/retract cassette.
Page 56: Banknote Toning Technique
CINEO cassettes Device Overview and operation Banknote toning technique The banknote toning technique is only installed in the CINEO High End banknote storages. The current mode of the banknote toning technique of the CINEO High End banknote storage is symbolically shown on the LCD display. LCD display (1) on the - standard high end cassette - compact high end cassette...
Page 57: Banknote Toning Technique Processes
Device Overview and operation CINEO cassettes Banknote toning technique processes The processes define the various ways in which the CINEO High End cassette and the CINEO High End reel storage (CINEO High End banknote storage) can be transported from one location to another. The transport of the CINEO High End banknote storage can, for example, be carried out by an armored transport company without or in a special transport case.
Page 58: Description Of Processes
CINEO cassettes Device Overview and operation Description of processes In Branch (at the branch outlet) The ink protection is activated only in the safe of the device. This process is used in order to fill or empty the CINEO High End cassette directly at the outlet and no transport protection is needed.
Page 59: Limiting Value
Device Overview and operation CINEO cassettes Limiting value The banknote toning technique is activated or deactivated, respectively, when the set limiting value of a CINEO High End banknote storage is exceeded or fallen short of. If the amount (the value of the money) in the CINEO High End banknote storage is below the previously defined limiting value, the banknote toning technique will be deactivated.
Page 60: Timer
CINEO cassettes Device Overview and operation Timer The following timers can be defined: Transport timer This timer defines the maximum time permitted for the transport of the CINEO High End banknote storage from one location to another, e.g. from the CINEO D1000 to the automated teller machine, before the banknote toning technique is triggered.
Page 61: Case Timer
Device Overview and operation CINEO cassettes Case timer The case timer is adjustable only during the "CIT with Case" process. The time for the transport of the CINEO High End cassette after removal from a transport safety container (case) is set at this timer. It shows how much time remains for returning the CINEO High End cassette to a safe environment (e.g.
Page 62: Modes Of The Banknote Toning Technique - High End Cineo Cassette
CINEO cassettes Device Overview and operation Modes of the banknote toning technique - High End CINEO cassette The following modes are possible on the standard High End cassette and on the compact High End cassette: OFF mode (cassette configuration = In Branch) OFF mode (cassette configuration = CIT, CIT with Case) Transport mode Open shutter mode...
Page 63 Device Overview and operation CINEO cassettes OFF mode (cassette configuration = In Branch *) Symbol for the OFF mode for cassette configuration = In Branch. OFF mode in factory defaults. The High End CINEO cassette is configured at the factory in such a way that the banknote toning technique is only active inside of the Cash Media Dispenser Version 5.
Page 64 CINEO cassettes Device Overview and operation OFF mode / In Branch – Display when sliding in the High End CINEO cassette The transport arrow and the three bars on the left blink alternately in the LCD display when the High End CINEO cassette is slid into the Cash Media Dispenser Version 5.
Page 65 Device Overview and operation CINEO cassettes OFF mode (cassette configuration = CIT, CIT with Case) Symbol for the OFF mode when cassette configuration = CIT and CIT with Case. OFF mode after new cassette configuration has been accomplished. The High End cassette is configured with the corresponding parameters and ready for operation.
Page 66: Transport Mode
CINEO cassettes Device Overview and operation Transport mode Symbol for the transport mode The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks. In the transport mode, the sensors are so configured that the High End cassette can be moved or transported within a defined time frame.
Page 67: Open Shutter Mode
Device Overview and operation CINEO cassettes Open shutter mode Symbol for the open shutter mode The left and right parts of the transport arrow blink one after the other. The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks.
Page 68: Open Safe Mode
CINEO cassettes Device Overview and operation Open safe mode Symbol for the open safe mode The timer bar on the right side displays the remaining time. The current expiring part of the time bar blinks. The open safe mode is active if the High End cassette is completely inserted in a Cash Media Dispenser Version 5 und and the safe is open at the same time.
Page 69: Safe Mode
Device Overview and operation CINEO cassettes Safe mode Symbol for the safe mode The safe mode is the normal mode of the High End cassette in a Cash Media Dispenser Version 5 with a closed safe. In the safe mode, cash will be withdrawn and deposited from the High End cassette.
Page 70: Trustee Mode
CINEO cassettes Device Overview and operation Trustee mode Symbol for the trustee mode In order to implement an intermediate storage of the High End cassette within the transport and logistics chain, it is possible to switch the High End cassette to a trustee mode.
Page 71: Inking Mode
In order to prevent any worsening of the damage, you should use the Staining Emergency Pack from Wincor Nixdorf (see chapter "Appendix", section "Consumables"). Wincor Nixdorf recommends having a Staining Emergency Pack...
Page 72: Service Note
CINEO cassettes Device Overview and operation Service note Symbols for the service note The service not is not a direct mode, but it is displayed during all other modes. A spanner is displayed in addition in the LCD display. The service note is shown if: a battery replacement is necessary –...
Page 73: Led Display - Power Supply
Device Overview and operation CINEO cassettes LED display – Power supply The LED shows the power supply status of CINEO high end cassette. The cassette status is shown by the LED display (1). Meaning of the LED display: LED off: No power supply from the system power supply unit.
Page 74: Handling The Cineo Cassettes
Handling the CINEO cassettes Device Overview and operation Handling the CINEO cassettes This section describes the following procedures: Removing and inserting cassettes Opening and closing cassettes Filling and emptying cassettes Resetting the tamper indicator (version-dependent) Setting the banknote width and height Safety instructions Make sure that cassettes are not damaged or dropped during transport.
Page 75: Cineo Cassette
Device Overview and operation Handling the CINEO cassettes Never stack more than 6 cassettes on top of one another for storage and transport. Only store the cassettes in the same orientation as they are inserted into the Cash Media Dispenser Version 5, in other words not on their ends or standing on one side.
Page 76: Removing Cassettes
Wait until the removal standby is established by the product-specific software. To remove the cassettes from the CMD-V5: Press the green releasing tab on the right side for the reject/retract cassette or the green release lever on the left side for the CINEO cassette (1).
Page 77: Inserting Cassettes
Device Overview and operation Handling the CINEO cassettes Inserting cassettes Reject / retract cassette Normally the tamper indicator (1) is green. If the indicator is blue, the cassette has been tampered with or has been forced open. To switch the tamper indicator to green, proceed as follows: Unlock the reject/retract cassette using the key and/or turn the locking/release lever to the left.
Page 78: Cineo Cassettes
Handling the CINEO cassettes Device Overview and operation CINEO cassettes Push the cassette back into the CMD V5 in one uninterrupted motion until it audibly latches into place. Wait for two in the melody ascending beeps, which confirm the correct pressure build-up in the cassette.
Page 79: Inserting Cassettes Into The Docking Station
Device Overview and operation Handling the CINEO cassettes Inserting cassettes into the docking station Before inserting the cassettes please check to ensure the docking station is set to the appropriate cassette version (see corresponding section (in the CINEO D1000 operating manual)). The handling process is described here for the standard cassette, however, it is also applicable for the compact cassette as well as the Reject/Retract/Cat 3 cassette.
Page 80: Removing Cassettes From The Docking Station
Handling the CINEO cassettes Device Overview and operation Removing cassettes from the docking station The handling process is described here for the standard cassette, however, it is also applicable for the compact cassette as well as the Reject/Retract/Cat 3 cassette. Close the cassette lid (1).
Page 81: Opening The Reject/Retract Cassette
Device Overview and operation Handling the CINEO cassettes Opening the reject/retract cassette Remove the cassette (see section "Removing the cassette"). Cassette without lock Remove the sealing if there is one (1). Turn the green locking/release lever in the direction of the arrow (2) and lift the cassette lid in the direction of the arrow (3).
Page 82: Emptying The Reject/Retract Cassette
Handling the CINEO cassettes Device Overview and operation Emptying the reject/retract cassette Remove and open the cassette (see section "Opening the cassette"). Remove the banknotes from the cassette's reject compartment. To empty the retract box, push the green lever in the direction indicated (1) as far as possible and hold it down.
Page 83: Closing The Reject/Retract Cassette
Device Overview and operation Handling the CINEO cassettes Closing the reject/retract cassette Cassette without lock Close the cassette lid (1) and turn the green locking lever (2) to the left. The cassette lid then engages in the lock, and the lever (2) automatically returns to its original position.
Page 84: Opening The Cassette
Handling the CINEO cassettes Device Overview and operation Opening the cassette You should only open the CINEO high end cassette in the docking station CINEO D1000 and in the OFF mode. Without the docking station CINEO D1000 the opening is not possible, if a transport mode is used during the process.
Page 85: Removing/Refilling Banknotes
Device Overview and operation Handling the CINEO cassettes Removing/refilling banknotes Use the loading aid shown in the picture below to remove or fill the banknotes or the docking station CINEO D1000. The docking station is necessary for high end cassettes. The loading aid facilitates the procedure and prevents the banknotes from falling over.
Page 86 Handling the CINEO cassettes Device Overview and operation Press the green release button (1) downwards and push the pressure carriage as far as possible towards the cassette handle side (2). Remove the banknotes or place the banknotes in the middle of the cassette.
Page 87: Refill Notes
Device Overview and operation Handling the CINEO cassettes Refill notes Preparing banknotes Check the banknotes for damage before you put them into a cassette. Sort out damaged banknotes and/or remove clips, needles or other foreign objects. Banknotes that have been torn, taped, dog-eared, creased, stapled or clipped may not be used.
Page 88 Handling the CINEO cassettes Device Overview and operation If you use new banknotes, you must separate the banknotes at the cut edges. Carefully fan the banknote bundles and bend them several times in various directions. General instructions for filling the cassette When inserting the banknotes into the cassette always start at the dispensing side.
Page 89 Device Overview and operation Handling the CINEO cassettes To prevent a note jam no banknotes should be inserted in the banknote dispensing area or in the middle of the stack, as this could result in individual banknotes sliding under the stack. If banknotes are to be refilled, the notes being inserted must always be located between the pressure carriage...
Page 90 Handling the CINEO cassettes Device Overview and operation Always insert banknote bundles which have been bent horizontally by their packaging in such a way that the bulging side of the bundle is pointing towards the pressure carriage. Take the banknote bundles from the packaging, fan the banknotes and put them into the cassette as shown in the picture.
Page 91 Device Overview and operation Handling the CINEO cassettes Special comments for deformed banknotes Possible deformation of banknotes Type A: Type B: Type C: Bulge near the hologram S shape Wavy shape Type A: Turn the bundle so that the deformed corner of the banknote is pointing towards the cassette end from which the banknotes are dispensed and not...
Page 92 Handling the CINEO cassettes Device Overview and operation Type B: Bundles with a pronounced S shape exceeding 5 mm (0.2") should not be used. If no other banknote bundles are available, the entire bundle needs to be formed to a U shape as to be fit for use.
Page 93: Cassette Initialization
Device Overview and operation Handling the CINEO cassettes The following illustration shows in which order deformed banknotes have to be inserted. Note that the deformed corners of the banknotes must always point to the side from which the notes are dispensed. The bulging side always has to point to the pressure carriage/cassette handle.
Page 94: Settings
Settings Device Overview and operation Settings Fundamentals The adjusting dimensions regarding the banknotes as well as the setting procedures for the CINEO cassettes are described in this section. You can use the CINEO cassettes of the CINEO portfolio across systems within the CCMS. You need to set the cassettes like recycling cassettes, so you can use the CINEO cassette via the CMD V5.
Page 95: Setting The Cineo Cassettes To The Needed Banknote Size
Device Overview and operation Settings Setting the CINEO cassettes to the needed banknote size The setting of the CINEO cassette depends on the respective configured cassette type. The following cartridge types of the CINEO cassettes are possible: Recycling cassette – Deposit cassette –...
Page 96 Settings Device Overview and operation Actual banknote Width setting in the Width setting in the CINEO width up to CINEO cassette in cassette mm (inch) mm (inch) 105 (4.13") 116 (4.57") 110 (4.33") 124 (4.88") 118 (4.65") 132 (5.20") 126 (4.96") 140 (5.51") 134 (5.28") 148 (5.83")
Page 97: Setting The Banknote Width In The Cineo Cassettes
Device Overview and operation Settings Setting the banknote width in the CINEO cassettes Set the banknote width using the left and right banknote rails. The value shown on the scale after the banknote rails have been set corresponds to the set banknote width.
Page 98 Settings Device Overview and operation Releasing banknote rails Release the rail by pulling up the horizontal tab (1) at the end of the banknote rail until the catch is above the crosspiece. At the same time push against the lug (2), and push the rail in the direction of the cassette handle.
Page 99: Setting The Banknote Height In The Cineo Cassettes
Device Overview and operation Settings Setting the banknote height in the CINEO cassettes Remove any banknotes before you set the banknote height. Three settings need to be entered for the banknote height in the cassette: 1. Setting the holding-down clamp on the dispensing side 2.
Page 100 Settings Device Overview and operation Dispensing side Press the green release buttons (1) underneath the left and the right holding-down clamp as far as possible in the direction of the cassette side wall and set the holding-down clamps to the required banknote height (2). 2-62 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 101 Device Overview and operation Settings Pressure carriage Use one finger to hold the release for the height limiter and press it in the direction of the arrow (1). Set the height limiter in the direction shown by the arrow (2) to the required banknote height. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 102 Settings Device Overview and operation Cassette lid Press the release lever (1) inwards and press the height limiter in the direction of the arrow (2) out of the mounting. Push the height limiter (1) at the required banknote height into the mounting until the release levers engage.
Page 103: Description Of The Components
Description of the components Memory chip (EEPROM) In order to ensure the highest level of compatibility between the individual hardware components and the firmware, the relevant components have been equipped with an EEPROM that contains information about the mechanical (FCKM) and electronic (FCKE) hardware variant. These are physically mounted to the respective component.
Page 104: Cmd Controller
CMD controller Description of the components CMD controller The CMD controller (without cover in the illustration) controls all of the processes in the CMD V5 and the communication to the higher-order system unit. The following functions are integrated on the CMD controller: Measurement of banknotes Photosensor control Motor control and module supervision for up to two double dispensing units...
Page 105 Description of the components CMD controller Two slave controller are deployed to run the actuators and the sensor tasks. A slave controller is for the most part provided for the tasks in the stacker (collector) and another slave performs in principle the tasks of the dispensing units/separators.
Page 106: Responsibilities And Interfaces Of The Master Controller
CMD controller Description of the components Responsibilities and interfaces of the master controller Running the process control Communication with the PC via the USB interface Communication with the slaves via CAN. A reset signal and the signal of the safety switch are reported continuously to all slaves. Communication with the external memories (Flash and SRAM) Evaluation of the shutter and transport coding Optional I²C –...
Page 107: Microcontroller
Description of the components CMD controller Microcontroller Two types of 32-bit microcontrollers share the responsibilities on the CMD controller. The STR710FZ2T6 microcontroller is deployed here as a central control unit. It has the following properties: ARM7TDMI 32-bit RISC CPU 256 Kbytes Flash program memory with 10 000 write cycles 16 Kbytes Flash data memory with 100 000 write cycles 64 Kbytes RAM 3.3 V voltage supply...
Page 108: Connector Arrangement On The Cmd Controller
CMD controller Description of the components Connector arrangement on the CMD controller Connector Description Mechanical thickness sensor Shutter Transport module USB interface on the PC Door switch and security switch in the safe V.24 interface for the shutter trapping device detection 24 V voltage supply Main drive motor M1 Additional motor for single reject (optional)
Page 109 Description of the components CMD controller Connector Description Photosensors on the single reject Photosensors on the stacker / left side cover I2C interface for EEPROM on the housing Safe – signals Photosensors on the stacker / right side cover Cassettes 1 and 2 Cassettes 3 and 4 Cassettes 5 and 6 Dispensing unit 1...
Page 110: Measurement Of The Banknotes With The Multiple-Note Detection Unit
CMD controller Description of the components Measurement of the banknotes with the multiple- note detection unit The multiple-note detection unit (DDU) in the CMD V5 is located in the upper dispensing unit. The dispensed notes deflect two tracer levers equipped with magnets during the transport.
Page 111: Component Control
Description of the components CMD controller Component control Dispensing unit control The dispensing unit control is divided into: Logic for dispensing clutches, retaining spring magnets and cassette stepper motors Photosensors for dispensing sensors and cassette empty sensors Pressure measurement including cassette available sensor The control for a maximum of three double dispensing units or for two double dispensing units and one single dispensing unit or for a maximum of three single dispensing units is to be found on the CMD controller.
Page 112: Acoustic Warnings, Status Leds, Security Switches, Safe Door Switches
CMD controller Description of the components Acoustic warnings, status LEDs, security switches, safe door switches 1 Status display All status messages can be output with acoustic warnings. A red and a green LED are provided for displaying the status that are controlled by the master controller.
Page 113: Safety Switch
Description of the components CMD controller Safety switch The safety switch monitors the start position of CMD; if the CMD is pulled out of the safe, the supply voltage will be disconnected. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 114: Stacker
Stacker Description of the components Stacker The stacker with retract function is on the upper rack. The stacker serves all output types. The configuration depends on the output transport. The single reject function is installed in countries outside of the European Union. The stacker collects impeccable notes in the stacking position of the clamp.
Page 115 Description of the components Stacker A bundle output from the stacking position of the clamp is controller by the routing disk. The clamp is closed with the help of the routing disk. The clamp transports the bundle, guided in gear tracks, to the respective position.
Page 116: Stacker Eeprom For The Cmd V5
Stacker Description of the components Stacker EEPROM for the CMD V5 The EEPROM is physically mounted to the stacker (in the area of the stacker wheel). The device version (e.g. single reject) is stored in it, if it cannot be stored electronically.
Page 117: Output Transport
Description of the components Output transport Output transport The output transport differs, depending on the device version. The following illustration shows a output transport for a Rearload device with horizontal output. The output transport is secured to the stacker (only with horizontal output) and is controlled via the CMD controller.
Page 118: Shutter
Shutter Description of the components Shutter The shutter is a cash cover flap that is controlled with the CMD controller. 2-80 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 119: Shutter Anti Cash Trapping
Description of the components Shutter Anti Cash Trapping Shutter Anti Cash Trapping The Anti Cash Trapping shutter is a cash cover flap that is controlled with the CMD controller. The shape of the shutter flap is intended as a mechanical measure to prevent the attachment of a trapping device in front of the cash cover flap.
Page 120: Vbk Shutter
VBK shutter Description of the components VBK shutter The shutter is a cash cover flap which is controlled with the CMD controller. The attachment of a trapping device in front of the cash cover flap is intended to be detected by means of sensor systems. Two different procedures are deployed for this purpose.
Page 121: Dispensing Unit
Description of the components Dispensing unit Dispensing unit With the CMD-V5, each user can select the right device configuration for his requirements by choosing between different models (Indoor/Outdoor, Frontload/Rearload) and among a variable quantity of dispensing units (1-6). The multiple-note detection unit must be positioned in the top dispensing unit.
Page 122: Quadruple Rack Without Dispensing Units
Quadruple rack without dispensing units Description of the components Quadruple rack without dispensing units 2-84 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 123: Quadruple Rack With Double Dispensing Units And Distributor Board
Description of the components Quadruple rack with double dispensing units and distributor board Quadruple rack with double dispensing units and distributor board Each quadruple rack consists of four cassette mountings and at least one double dispensing unit with a multiple-note detection unit. The second double dispensing unit without a multiple-note detection unit is then used if more than two cassettes are configured.
Page 124: Rack Eeprom For Cmd V5
Quadruple rack with double dispensing units and distributor board Description of the components Rack EEPROM for CMD V5 The EEPROM is physically mounted to the chassis (in the area of the CMD controller). The device configuration (i.e. quadruple rack) is stored in it. The information reaches the EEPROM during production.
Page 125: Double Dispensing Unit With Ddu
Description of the components Double dispensing unit with DDU Double dispensing unit with DDU A pendulum dispensing shaft is installed for the note dispensing. The drive of the extractor shaft is provided by the central motor as well as a magnetic coupling for each extractor shaft.
Page 126 Double dispensing unit with DDU Description of the components Dispensing clutch Retaining magnet 'Cash dispensing' photosensor 'Cassette empty message' photosensor Pressure sensor for 'Cassette pushed in' and 'Note contact pressure' Position photosensor of the paddle 2-88 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 127: Adjustment Eccentric
Description of the components Double dispensing unit with DDU Adjustment eccentric The adjustment eccentric is part of the dispensing unit with which the dispensing gap (V gap) can be set. There are three settings for the eccentric: Setting A, B and C. In new deliveries, they are always set to position A.
Page 128: Photosensors In The Dispensing Unit
Double dispensing unit with DDU Description of the components Photosensors in the dispensing unit The message DMx_PS2 (Photosensor empty (cassette empty message)) is triggered if there are no longer any banknotes in the cassette. The photosensor ray is guided back to the receiver in the dispensing unit through a prism in the pressure carriage of the cassette.
Page 129: Cassette Handling
Description of the components Cassette handling Cassette handling If a new cassette was inserted, the dispensing pressure should be build after that. If the dispensing pressure is not possible, you can hear an acoustic signal three times. After this, the data of the cassette memory is read. The following data is stored in the cassette: Cassette ID The 7-digit value contains the serial number of the cassette if it gets...
Page 130 Cassette handling Description of the components 2-92 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 131: Start-Up
Start-up Initial start-up During the initial start-up of the CMD V5 (Cash Media Dispenser), perform the following operations in the stated sequence: 1. Set the bank note cassettes to the bank note size if they were not preset in the factory 2.
Page 132: Start-Up After Component Replacement
Start-up Start-up after component replacement Start-up after component replacement is not directly required. Depending on the components replaced, an adjustment of the different components must be carried out (see following section). CMD-V5 adjustments Photosensor Deletion of the Cassette calibration persistent...
Page 133: Setting The Banknote Size Of The Cash-Out Cassettes
Start-up Setting the banknote size of the cash-out cassettes Setting the banknote size of the cash-out cassettes Read chapter "Device Overview and operation", sections "Width adjustment in the cassettes" and "Height adjustment in the cassettes". Fill the cassettes with genuine money and push them in After the device was switched on and no error occurred, the cash-out cas- settes need to be filled with genuine money.
Page 134 Genuine money test Start-up 2-96 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 135: Sensors And Electromechanical Components
Sensors and electromechanical components CMD-V5 with horizontal output transport RL 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 136: Cmd-V5 With Horizontal Output Transport Fl
CMD-V5 with horizontal output transport FL Sensors and electromechanical components CMD-V5 with horizontal output transport FL SHU_PS28 SHU_PS27 OM_HS4 COM_DCM2-3 SHU_DCM7 SHU_DPS10-11 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 137: Cmd-V5 With Vertical Output Transport
Sensors and electromechanical components CMD-V5 with vertical output transport CMD-V5 with vertical output transport 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 138: Meaning Of Abbreviations And Symbols
Meaning of abbreviations and symbols Sensors and electromechanical components Meaning of abbreviations and symbols Stacker and output transport Component Description Location Permanent magnets (3 units) – Clamp without sensors COM_DPS2 Stacker wheel position query Stacker wheel input COM_DPS4 Sensor: position of retract box RR box COM_DPS5 Sensor: home position...
Page 139 Sensors and electromechanical components Meaning of abbreviations and symbols Component Description Location SHU_DCM7 DC motor (outdoor) Shutter COM_SL2a-b Switch control magnet Single reject COM_SL6 Magnet for retract box Reject box COM_SW1 RR box inserted Reject box SW 2 Safety switch Cassette rack COM_SW3 Locking switch tower pushed in...
Page 140: Components Of Dispensing Unit And Cassette
Meaning of abbreviations and symbols Sensors and electromechanical components Components of dispensing unit and cassette Component Description Location EX1_DDU a-b Length measure of At the top dispensing unit measuring station EXx_CL1 Dispensing clutch Dispensing unit; cassette x x = 1 – 6 EXx_DPS1 Pregap free sensor Dispensing unit;...
Page 141: Processes In The Cmd V5 (Schematic)
Processes in the CMD V5 (schematic) In the following, the most important processes in the CMD V5 are shown step- by-step and described. To do so, the shown schematic drawing of the CMD V5 with vertical transport (Frontload) is used. u Shutter g Reject box of the b Clamp in cash-out position...
Page 142: Dispensing In The Direction Of The Customer Vertical Frontload
Dispensing in the direction of the customer vertical FrontloadProcesses in the CMD V5 (schematic) Dispensing in the direction of the customer vertical Frontload 1. Dispensing of the requested banknote number one after another from every cassette (overall max. 60) (k) 2.
Page 143: Bundle Reject
Processes in the CMD V5 (schematic) Bundle reject Bundle reject 1. - 4. Process as the dispensing in the direction of the customer (vertical Frontload) 5. Routing disk takes the horizontal dispensing position Frontload (d) 6. Clamp moves in the direction of the dispensing (horizontal Frontload) (n) 7.
Page 144: Single Reject
Single reject Processes in the CMD V5 (schematic) Single reject 1. - 3. Process as the dispensing in the direction of the customer (vertical Frontload) 3.1 If a 'bad note' gets recognized, it is controlled with the single reject switch (i) and stored in the single reject box (m). Max. two 'bad notes' per transaction can be stored in the single reject box.
Page 145 Processes in the CMD V5 (schematic) Single reject 12. Bad notes are stored from the single reject box (m) via the stacker wheel (j) in the stacking position if the clamp (e). 13. Routing disk takes the horizontal dispensing position Frontload (d) 14.
Page 146: Bundle Retract If The Notes Were Not Removed
Bundle retract if the notes were not removed Processes in the CMD V5 (schematic) Bundle retract if the notes were not removed 1. - 8. Processes as the dispensing in the direction of the customer (vertical Frontload) 9. Notes don't get removed in the defined waiting time! 10.
Page 147 Processes in the CMD V5 (schematic) Bundle retract if the notes were not removed 17. Clamps moves in the reject/retract position 18. Routing disk moves to the reject/retract position "Block the route" (d) 19. Clamps moves in the reject/retract cassette as far as possible 20.
Page 148 Bundle retract if the notes were not removed Processes in the CMD V5 (schematic) 3-14 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 149: Processes In The Cmd V5
Processes in the CMD V5 Start-up behavior With Reset or after the power up, you can check whether the CMD V5 is ready to operate, but this can only work if the command has been executed without errors! After a device reset the CMD V5 is in a defined state. After the performance of a command, the detection of the first error is cancelled.
Page 150: Determination Of The Device Type
Processes in the CMD V5 Start-up behavior Determination of the device type With the help of the connected components on the controller board via the corresponding connectors, the device type gets automatically determined (quantity of dispensing units, shutter available (yes/no), output direction). Checking the cassettes First type and quantity of the available cassettes are determined.
Page 151: Dispensing
Processes in the CMD V5 Dispensing Dispensing Checking the basic condition A check is run to determine if: the transport paths are free. all requested cassette positions are ready and logged on. The requested number of notes is subtracted from every cassette via the system interface.
Page 152: Undefined Notes
If more notes reach the stacking position of the clamp as were dispensed, a bundle reject is performed. Thereafter, the original command is repeated. Dispensing of notes not possible If the CMD-V5 does not succeed in dispensing a note, the dispense transaction is initiated again. Banknote jam A banknote jam may occur during the dispense process.
Page 153: Transport
Processes in the CMD V5 Transport Transport With the transport function, dispensed notes can be output or stored in the reject/retract cassette. The generic term 'transport' sums up the following functions: Transport in standby position Bundle reject Cash presentation (incl. waiting for the removal) Cash output Cash retract with storage Cash retract without storage...
Page 154: Single Reject
Processes in the CMD V5 Transport Single reject This function is only available, if the systems were delivered in a country out of the European Union. If a 'bad note' is recognized during the dispensing, this note gets rejected and a spare note gets dispensed.
Page 155: Cash Retract Without Storage
Processes in the CMD V5 Transport Cash retract without storage Function see section "Cash retract with storage" After the closing of the shutter, the clamp moves back in the stacking position and flips open. The note bundle remains in the clamp, so that an assignment between customer and note bundle is possible.
Page 156 Processes in the CMD V5 Transport 3-22 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 157: Troubleshooting
Troubleshooting With the product-specific software (e.g. T-SOP, in the following, only T-SOP is mentioned), you get notes regarding the operation or regarding the troubleshooting. If a special state occurs during the process of one of these commands, this is displayed in the T-SOP and remains until the next device command is made. Additional displays can occur during the initialization, after the switch on or after a reset.
Page 158: Checking The Cash Paths
Checking the cash paths Troubleshooting Checking the cash paths Before checking the banknote paths, you should perform the following steps: Activate the product-specific software (refer to the operating manual of the basic ProCash device, chapter "Basic Operation", section "Calling the product-specific software").
Page 159: Release Lever Blocked
Troubleshooting Checking the cash paths Release lever blocked If the release lever is blocked by the routing disk, as soon as the disk moves from its home position. If you cannot use the release lever, a reason could be that the banknote clap is not in the stacking position or there is an error on the routing disk.
Page 160: Checking The Vertical Transport
Checking the vertical transport Troubleshooting Checking the vertical transport Push the lock/release lever (1) or (2) of the corresponding banknote guide of the dispensing unit..upwards (1) and move the banknote guide to the front (2). Check the upper and/or lower area of the vertical transport and if necessary remove any notes (1).
Page 161: Checking The Dispensing Areas
Troubleshooting Checking the dispensing areas Move the banknote guide back to its previous position (1). Push the lock/release lever up- wards (2) and press the banknote guide in the dispensing unit at the same time. Let go of the lock/release lever, so it locks into place on both sides.
Page 162: Checking The Stacker And Output Transport
Checking the stacker and output transport Troubleshooting Re-insert all cassettes that have been removed (see section "Inserting cassettes"). Log on the cassettes using the product-specific software (see the operating manual of the basic device). Checking the stacker and output transport Do not try to open the clamp by force;...
Page 163 Troubleshooting Checking the stacker and output transport Press the green release levers (1) outwards and pull the flap (2) forwards. Check the area and if necessary remove the banknotes (3). Close the flap in the direction of the arrow (1), until it engages (2). 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 164: Gear Tracks Of The Stacker And Output Transport
Checking the stacker and output transport Troubleshooting Gear tracks of the stacker and output transport Horizontal output If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1). After checking the cash paths, proceed as follows: After checking the cash paths push the CMD V5 by the green release lever back into the safe as far as possible (see the operating manual of the basic...
Page 165: Shutter
Troubleshooting Shutter If the clamp has come to a standstill at a position outside the stacking position, you may need to check and clean the gear tracks (1). Install the cover on the vertical output transport, if necessary. After checking the cash paths, proceed as follows: After checking the cash paths push the CMD V5 by the green release lever back into the safe as far as possible (see the operating manual of the basic device).
Page 166 Shutter Troubleshooting 4-10 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 167: Removing / Installing The Components
Removing / installing the components This chapter describes the removal and installation of components of the Cash Media Dispenser (CMD V5) without respect to the basic device. The device-specific removals and installations are included in the respective service manuals. Note that the device should always be turned off during replacements of components.
Page 168: Pulling Out/Pushing In The Cmd V5
"Troubleshooting", section "Release lever blocked". Pushing in: Use the green release lever to push the CMD-V5 into the device as far as it goes (the CMD-V5 must audibly latch into place). Cash Media Dispenser Version 5 - Service Manual...
Page 169: Cmd Controller
Removing / installing the components CMD controller CMD controller Open the safe door (see operating manual of the basic device) and pull the CMD V5 out of the device (see section "Pulling out/pushing in the CMD V5"). Detach connectors (1) and (2). Remove the cables from the mountings (3) and (4).
Page 170: Stacker
Stacker Removing / installing the components Stacker Remove the CMD controller (see section "CMD controller"). Remove the reject/retract cassette and the top cash-out cassette (see chapter "Device overview and operation", section "Removing the cassette"). Slide the locking/release lever to the left (see arrow 1) until it locks into place.
Page 171: Dispensing Units
Removing / installing the components Dispensing units Dispensing units Two double dispensing units can be deployed in the quadruple rack. The top dispensing unit always contains the multiple-note detection unit. Remove the cassettes before you remove the dispensing unit! The two dispensing units should not be swapped. Detach the connectors (1) and (2) from the CMD controller.
Page 172 Dispensing units Removing / installing the components Unlock the top dispensing unit, by turning the locking/release levers (1) and (2) 90 degrees towards the front. Unlock the bottom dispensing unit by turning the locking/release levers (3) and (4) 90 degrees towards the front. Adjust the new dispensing unit (see section "Adjustment of the dispensing unit").
Page 173 Removing / installing the components Dispensing units Connect the cables (1) and (2) to the CMD controller. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 174: Adjustment Of The Dispensing Unit
Dispensing units Removing / installing the components Adjustment of the dispensing unit Remove the circlip (1) on the left side and ..the circlip (2) on the right side. Pull the two eccentrics (3) out slightly so that they can be rotated. Move the eccentric mark A, B or C to the required setting position.
Page 175: Controller Of The Dispensing Unit
Removing / installing the components Dispensing units Controller of the dispensing unit Detach all connectors from the controller. Remove the controller. Reinstall it by following the same steps in reverse order. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 176 Dispensing units Removing / installing the components 5-10 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 177: Maintenance And Service
Maintenance and service The information required for carrying out troubleshooting and maintenance on the individual components can be found in the various sections in this manual. When carrying out work on components and sub-assemblies that carry an electrical charge, these pieces of equipment must first be disconnected from the power supply.
Page 178 Maintenance Maintenance and service Remove the cassettes from the CMD V5. Clean the cassettes. Check all function parts for damage, smooth motion and play. Switch off the CMD V5. Remove the stacker, if necessary with the output transport (horizontal), and the dispensing units.
Page 179: Stacker
Maintenance and service Maintenance Stacker Visually inspect the stacker for damage and contamination. Clean the stacker with a vacuum cleaner, a brush, a dust cloth or with compressed air. Clean the photosensors using a brush, compressed air or a dust cloth. All of the photosensors should be cleaned only in a dry state.
Page 180: Shutter
Maintenance Maintenance and service Shutter Visually inspect the shutter for damage and contamination. Clean the photosensors using a brush, compressed air or a dust cloth. All of the photosensors should be cleaned only in a dry state. Release the shutter and check the mechanism for smooth motion. Cash-out cassettes Visually inspect the cash-out cassettes for damage and contamination.
Page 181: General
Maintenance and service Maintenance General Check whether the components have been installed correctly. Check all cables for safe installation and correct attachment. Check the ground connections and replace them if necessary. Check the functioning of locks and make contacts and adjust them. 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 182: Approved Maintenance Materials
03224600952 ITS:06517714 /-WM Flat paintbrush 1 01770005440 A list of all cleaning and maintenance materials approved by Wincor Nixdorf can be found on the Intranet and Extranet. Please note the manufacturer's specifications on the packaging and on the information sheet included in the packaging.
Page 183: Appendix
Appendix Technical data Cash Media Dispenser CMD V5 without output transport Power supply: Dimensions: The overall dimensions depend on the configuration of the CMD V5. Height Four cassettes: 750 mm (29.53 ") 886 mm (34.88 ") Five cassettes: 1022 mm (40.24 ") Six cassettes: 340.0 mm...
Page 184: Cmd V5 Stacker
Technical data Appendix CMD V5 stacker Dimensions 505 mm (19.88 ") Depth: 301 mm (11.85 ") Width: 208 mm (8.19 ") Height: Weight 8.82 kg (19.44 lb) with single reject: 8.50 kg (18.74 lb) without single reject: Output transport CMD V4/V5 Output transport vertical Frontload in the ProCash 2000xe / 2000xe USB / ProCash 8000 and ProCash 2100xe / 2100xe USB / ProCash 8100 / CINEO C2070...
Page 185 Appendix Technical data Output transport vertical Frontload closed in the CINEO C2040 Dimensions 368 mm (14.49 ") Depth: 246 mm (9.69 ") Width: Height: 219 mm (8.62 ") 2.6 kg (5.72 lb) Weight: Output transport vertical Rearload in the ProCash 2000xe / 2000xe USB / ProCash 8000 and ProCash 2100xe / 2100xe USB / ProCash 8100 / CINEO C2070 Dimensions...
Page 186 Technical data Appendix Output transport horizontal Frontload 101 mm (3.98") in the ProCash 1500xe / 1500xe USB and ProCash 1521xe Dimensions 130 mm (5.12 ") Depth: 200 mm (7.87 ") Width: 50 mm (1,97 ") Height: 1.0 kg (2.2 lb) Weight: Output transport horizontal Frontload 125 mm (4.92") in the ProCash 5000 mini, ProCash 5000 and iScan Tower Line 100...
Page 187: Shutter Cmd-V4/V5
Appendix Technical data Output transport horizontal Rearload 232 mm (9.13") in the ProCash 2050xe / 2050xe USB, ProCash 8050, CINEO C2550, ProCash 2054xe, ProCash 2150xe / 2150xe USB, ProCash 8150, CINEO C2560 and in the ProCash 2250xe / 2250xe USB Dimensions Depth: 345 mm...
Page 188: Cmd-V5 Controller
(5.75 ") Width: 80 mm (3.15 ") Height: 1.2 kg (2.65 lb) Weight: CMD-V5 Controller Processor: ARM7TDMI 32-bit RISC CPU 64 Kbytes RAM Memory: 256 Kbytes Flash program memory 16 Kbytes Flash data memory USB 1.1 full speed / USB 2.0 Interface: I²C...
Page 189: Standard Cassette Basic/Midrange
Appendix Standard cassette Basic/Midrange Standard cassette Basic/Midrange Banknote length: 105 mm - 185 mm (4.13" - 7.28") Banknote height: 58 mm - 85 mm (2.28" - 3.35") Banknote thickness: 0.08 mm to 0.12 mm (0.0031" to 0.0047") Stack length: 300 mm (11.81") Storage capacity*: More than 2200*** Dimensions (L x W x H):...
Page 190: Standard Cassette High End
Standard cassette High End Appendix Standard cassette High End Banknote length: 105 mm - 185 mm (4.13" - 7.28") Banknote height: 58 mm - 85 mm (2.28" - 3.35") Banknote thickness: 0.08 mm to 0.12 mm (0.0031" to 0.0047") Stack length: 240 mm (9.44") Storage capacity*: More than 1700***...
Page 191: Reject / Retract Cassette
Appendix Reject / retract cassette Reject / retract cassette Banknote length: 85 - 182 mm (3.35" to 7.17") Banknote height: 54 - 92 mm (2.13" to 3.62") Banknote thickness: 0.08 - 0.12 mm (0.0031" to 0.0047") Storage capacity* Reject compartment: 400 banknotes Retract box: 100 banknotes...
Page 192 Reject / retract cassette Appendix Environmental protection Environmentally and recycling-friendly product development This product has been designed according to our corporate guideline 'Environmentally and recycling-friendly product development'. This means that crucial criteria such as long life, choice of material and its labeling, emissions, packaging, ease of disassembly and recyclability have been taken into account.
Page 193: Returning, Recycling And Disposing Of Used Units And Consumables
Appendix Reject / retract cassette Returning, recycling and disposing of used units and consumables Details regarding the return and recycling of used units and consumables can be obtained from your local branch office . 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 194: Pin Assignments
Pin assignments Appendix Pin assignments Power supply unit connector (supply voltage) Connector: 2-pole AMP, pins 90° Pin No. Signal name Meaning P24 V Supply voltage +24 V GNDNT Ground for +24 V Safety switch Connector: 3-pin DUBOX, single-row 90° Pin No. Signal name Meaning RELAY...
Page 195: Main Motor M1
Appendix Pin assignments Main motor M1 Elements DCM1 Main motor Connector: 2-pole AMP, socket 90° Pin No. Signal name Meaning Main motor, Plus connection Main motor, Minus connection Single dispensing unit Elements EXx_CL1 Electromagnetic clutch EXx_SL1 Lift magnet retaining spring EXx_PS1 Note pressure measurement EXx_PS2...
Page 196 Pin assignments Appendix Pin No. Signal name Meaning SM_Clock Select SM1 Select SM2 VCC 5V VCC 5V I2C Clock I2C Clock I2C Data I2C Data MUX Select 0 MUX Select 0 MUX Select 1 MUX Select 1 PS MUX Analog Signal 1 PS MUX Analog Signal 2 VCC 5V VCC 5V...
Page 197 Appendix Pin assignments Connector X3 Sensors - Contract pressure sensor: JST S5B-PH Pin No. Signal name Meaning VCC 5V for PS_1_LED (Anode) PS_1_LED_Transmit current (Cathode) VCC 5V for PS_1_Receiver (Collector) PS_1_Receiver (Receive signal) (Emitter) Connector X4 Stepper 1: JST S4B-PH Pin No.
Page 198 Pin assignments Appendix Connector X1 interface with the controller: JST S28B-PHD Pin No. Signal name Meaning P24V 24V switched P24V 24V switched Magnet (PWM) retaining magnet hopper 1 Magnet (PWM) retaining magnet hopper 2 Magnet dispensing clutch hopper 1 Magnet dispensing clutch hopper 2 Enable Actors SM_Direction SM_Clock...
Page 199 Appendix Pin assignments Connector X2 Sensors & Actuators: JST S16B-PHD Pin No. Signal name Meaning VCC 5V VCC 5V Hybrid photosensor 1 Receiver Hybrid photosensor 1 Transmit current (Cathode) VCC 5V VCC 5V Hybrid photosensor 2 Receiver Hybrid photosensor 2 Transmit current (Cathode) not used not used P24V...
Page 200: Cassette Connector
Pin assignments Appendix Connector X4 Stepper 1: JST S4B-PH Pin No. Signal name Meaning SM1 OUT1A SM1 OUT2A SM1 OUT1B SM1 OUT2B Connector X5 Stepper 2: JST S4B-PH Pin No. Signal name Meaning SM1 OUT1A SM1 OUT2A SM1 OUT1B SM1 OUT2B Cassette connector Connector X1: 14-pin Tyco Plug Pin No.
Page 201: Door Switch Connection
Appendix Pin assignments Door switch connection Elements Magnetic switch Door switch for safe door Jumper Reports that the magnetic switch is connected Connector: 4-pole DUBOX, single-row 90° Pin No. Signal name Meaning TUERM Magnetic switch / Door switch for safe door Ground for the magnetic switch TUERB Jumper, reports the wiring of the door switch...
Page 202 Pin assignments Appendix X2 Shutter JST pin connector Model PHD, 2 x 10-pole, S20B-PHDSS (90°) (Series = A3C40014865, Son = A3C40014864) Contact Designation + 24 V + 12 V Release of the energizing of SM7 (24 V level) / Phase + (open) from DCM7 Direction of SM7 (24 V level) / Phase - (closed) from DCM7 Switched input from DPS10...
Page 203 Appendix Pin assignments X3 Transport Unit JST pin connector Model PHD, 2 x 6-pole, S12B-PHDSS (90°) (Series = A3C40015986, Son = A3C40015984) Contact Designation VCC 5 V Switched input from HS4 (sensor for clamp end position) Switched input Transport1 Switched input Transport2 Switched input Transport3 Switched input Transport4 X5 USB interface on the PC...
Page 204 Pin assignments Appendix X6 Door switch and security switch in the safe JST pin connector Model PHD, 2 x 5-pole, S10B-PHDSS (90°) (Series = A3C40016307;00, Son = A3C40016306) Contact Designation Inquiry of the security switch Inquiry of the door switch Inquiry of the jumper Reserve input X7 V.24 interface for the shutter trapping device detection...
Page 205 Appendix Pin assignments X20 Safe - Signals JST pin connector Model PA, 1 x 4-pole, S4B-PA (90°) (Series = 01810003205) Contact Designation Safe - Door switch Safe - Locking mechanism Connector on the top side of the controller: X11 Main drive Motor M1 6-pole Mini-Fit 39-30-1060 (Series = A3C40030083, Son = A3C40009552) Contact...
Page 206 Pin assignments Appendix X13 Clamp motors ZIF connector, 4-pole, 1.25 mm, Molex, Series 5597, Type 39-51-3043, Top contact (Series = A3C40029756, Son = A3C40029757) Contact Designation + from clamp traction motor DCM2 - from clamp traction motor DCM2 + from belt drive on clamp DCM3 - from belt drive on clamp DCM3 X14 Actuators on the stacker / left and right side cover JST pin connector Model PHD, 2 x 9-pole, S18B-PHDSS (90°)
Page 207 Appendix Pin assignments X15 I2C interface for EEPROM on the stacker ZIF connector, 8-pole, 1.00 mm, Molex, Series 52043, (90°), Bottom Contact (Series = A3C40030173) Contact Designation VCC 5 V WC (Write Control) I2C Clock I2C Data Address bit 2 at Low Address bit 1 at High Address bit 0 at Low Connector on the right side of the controller:...
Page 208 Pin assignments Appendix X17 Photosensors on the Single Reject JST pin connector Model PHD, 2 x 8-pole, S16B-PHDSS (90°) (Series = 0152307537;00, Son = 0152310537) Contact Designation VCC 5V VCC 5V Switched input from DPS14 (sensor for Single-Reject home position) Switched input from DPS15 (sensor for Single-Reject switch position) VCC 5V...
Page 209 Appendix Pin assignments X18 Photosensors on the stacker / left side cover JST pin connector Model PHD, 2 x 12-pole, S24B-PHDSS (90°) (Series = A3C40029758, Son = A3C400xxxxx) Contact Designation VCC 5V VCC 5V Switched input from DPS5 (inquiry of the positions of the left routing disk) Switched input from DPS8 (inquiry of the positions of the left routing disk)
Page 210 Pin assignments Appendix X32 Photosensors and photosensors on the stacker / right side cover JST pin connector Model PHD, 2 x 7-pole, B14B-PHDSS (standing) (Series = A3C40032574, Son = A3C40032575) Contact Designation VCC 5V VCC 5V Switched input from DPS6 (inquiry of the positions of the right routing disk) Switched input from DPS9 (inquiry of the positions of the right routing disk)
Page 211 Appendix Pin assignments Connector on the bottom side of the controller: X19 I2C interface for EEPROM on the housing ZIF connector, 8-pole, 1.00 mm, Molex, Series 52043, (90°), Bottom Contact (Series = A3C40030173) Contact Designation VCC 5 V WC (Write Control) I2C Clock I2C Data Address bit 2 at High...
Page 212 Pin assignments Appendix X50 Dispensing unit 1 JST pin connector Model PHD, 2 x 16-pole, B32B-PHDSS (straight) (Series = A3C40038087) Contact Designation + 24 V switched + 24 V switched Retaining shaft 1 Retaining shaft 2 Extractor magnet 1 Extractor magnet 2 Actuators release circuit (logic level "Enable_Actors") Stepping motor direction Stepper motor Clock...
Page 213 Appendix Pin assignments X51 Dispensing unit 2 JST pin connector Model PHD, 2 x 15-pole, B30B-PHDSS (straight) (Series = A3C40038087) Contact Designation + 24 V switched + 24 V switched Retaining shaft 3 Retaining shaft 4 Extractor magnet 3 Extractor magnet 4 Actuators release circuit (logic level "Enable_Actors") Stepping motor direction Stepper motor Clock...
Page 214 Pin assignments Appendix X52 Dispensing unit 3 JST pin connector Model PHD, 2 x 14-pole, B28B-PHDSS (straight) (Series = 01810008372) Contact Designation + 24 V switched + 24 V switched Retaining shaft 5 Retaining shaft 6 Extractor magnet 5 Extractor magnet 6 Actuators release circuit (logic level "Enable_Actors") Stepping motor direction Stepper motor Clock...
Page 215 Appendix Pin assignments Connector in the middle of the controller: X40 Cassettes 1 and 2 JST pin connector Model PHD, 2 x 15-pole, B30B-PHDSS (straight) (Series = A3C40038087) Contact Designation 24V switched for Cassette 1 Cassette 1 contacted I²C Clock I²C Data I²C Interrupt Actuator switch-off (logic level "Disable_Actors")
Page 216 Pin assignments Appendix X41 Cassettes 3 and 4 JST pin connector Model PHD, 2 x 16-pole, B32B-PHDSS (straight) (Series = 01810007505) Contact Designation 24V switched for Cassette 3 Cassette 3 contacted I²C Clock I²C Data I²C Interrupt Actuator switch-off (logic level "Disable_Actors") 5V switched for Cassette 3 Module_Select for Cassette 3 VCC 5V...
Page 217 Appendix Pin assignments X42 Cassettes 5 and 6 JST pin connector Model PHD, 2 x 17-pole, B34B-PHDSS (straight) (Series = A3C40036263) Contact Designation 24V switched for Cassette 5 Cassette 5 contacted I²C Clock I²C Data I²C Interrupt Actuator switch-off (logic level "Disable_Actors") 5V switched for Cassette 5 Module_Select for Cassette 5 VCC 5V...
Page 218 Pin assignments Appendix 7-36 Cash Media Dispenser Version 5 - Service Manual 01750214538 A...
Page 219: Index
CMD V5 Single rejectindex 3-10 Maintenance and service 6-1 CMD V5 Maintenance materials 6-6 Double dispensing unit with Manual (structure) 1-5 DDU 2-87 CMD-V5 controller 2-66 Component control 2-73 Operation 2-1 Components 2-65 Output transport 2-79 Connector arrangement CMD V5 controller 2-70...
Page 220 Index Adjustment of the dispensing unit 5-8 CMD controller 5-3 Dispensing units 5-5 Removal/Installation of components Stacker 5-4 Removal/Installation of Components Controller of the dispensing unit Sensors 3-1 Shutter 2-80 Shutter Anti Cash Trapping 2-81 Single reject CMD V5 index 3-10 Stacker 2-76 Start-up 2-93 Structure of the manual 1-5...
Page 221 Notes 01750214538 A Cash Media Dispenser Version 5 - Service Manual...
Page 222 Published by WINCOR NIXDORF International GmbH D-33094 Paderborn Order No.: 01750214538 A...

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