Thinkcar Pros+ Manual page 39

www.mythinkcar.com
Q: Software upgrade failed
Passible reasons
The equipment is not connected to the
Internet
The user name or password is wrong
The equipment has not enough
memory
Server problem
Q: What should do when there is not electricity after the diagnostic connector is connected to the vehicle?
Passible reasons
Poor contact of the connector
The wiring of the DLC socket is in poor
contact
The battery of the vehicle is really low
Damage of the connector
Q: The Tablet cannot be connected to the diagnostic connector
Passible reasons
The diagnostic connector is not
plugged in as well.
The diagnostic connector is not
plugged in as well.
repaired.
Q: How about non-standard OBDII VCI connector
A: There is a several non-standard adapters in the box, Follow the instructions to connect.
Solution
Check its network connection
Check the user name and password
Uninstall irrelevant applications and delete uncommonly
used vehicle software (on the [Traditional Diagnosis]
page, long press the vehicle software to delete)
Server maintenance, please try again later
Solution
Please replug the diagnostic connector
Check the user name and password
Uninstall irrelevant applications and delete uncommonly
used vehicle software (on the [Traditional Diagnosis]
page, long press the vehicle software to delete)
Server maintenance, please try again later
Contact THINKCAR after-sales service or regional sales
Solution
Please replug the it
Cancel the Bluetooth pairing of the diagnostic connector
and make its automatic pairing again
Enter the settings and click [Firmware Repair] to upgrade
THINKTOOL Pros+/Pro
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