Table of Contents
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Table of Contents
Related Manuals for Platinum Spas Balboa TP500
Summary of Contents for Platinum Spas Balboa TP500
- Page 1 HOT TUB MANUAL...
- Page 2 If you have any questions about any aspect of your set up, operation or maintenance, contact your authorised hot tub retailer or Platinum Spas. We hope your hot tub or swim spa will provide many years of fun and relaxation.
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Page 3: Table Of Contents
Hot Tub retailer – Bluetooth – 44 Retailer Address – Filter Care – 48 Control System Number (please tick) □ Balboa TP500 Cleaning You Hot Tub – 50 □ Balboa TP700 Hot Tub Servicing – 52 □ Balboa SpaTouch IMPORTANT INFORMATION – 54 Serial Number –... -
Page 4: Preparation
Electrical requirements – 08 Electrical installation – 10 Installation and positioning – 12 Air source heat pumps – 18 PREPARATION Before you use your hot tub – 20... -
Page 5: Electrical Requirements
ELECTRICAL REQUIREMENTS 13 amp supply Before installing a hot tub or swim spa, it is necessary to have your electrical supply fitted. A 13 amp hot tub will run off a standard 3 pin plug. You will require a 13, 32 or 40 amp supply (check with your supplier for the requirements for a swim spa) depending on which model you have purchased. -
Page 6: Electrical Installation
ELECTRICAL INSTALLATION We can liaise with your electrical contractor regarding Emergency/service work the exact specification for your chosen hot tub model. An IP65 Rotary Isolator switch is recommended for However, you must meet the following specification: the hot tub to be isolated outdoors in an emergency or for service work. -
Page 7: Installation And Positioning
INSTALLATION AND POSITIONING Unwrapping your hot tub The information within this section is for the installation team. For further information on where to position the hot tub please read the Pre-Delivery guide. Inspect for damage Wipe out excess water Remove filter tray & cartridges Rotate jets Check pump connection and release valves Check air controls... - Page 8 Hot Tub prior to filling Check the drain valve Attaching cover lifter Access in cabinet power supply Hot Tub equipment access (Additional Extra) Check that the drain valve is fully closed before Once the hot tub is in its final position, we If the hot tub is a plug and play (13amp) hot tub, the Please see step by step stages on how to remove attempting to fill the hot tub.
- Page 9 Swim Spa prior to filling Check the drain valve Check pump connection and release valves Attaching a swim tether Swim Spa equipment access (Additional Extra) Check that the drain valve is fully closed before Prior to filling your swim spa, remove the side Simply place the tether pole into the hole (the hole Please see step by step stages on how to remove attempting to fill the swim spa.
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Page 10: Air Source Heat Pumps
AIR SOURCE HEAT PUMPS Air source heat pumps are an energy-efficient and Here are some of the benefits of heat pumps: Specification of the Air Source Heat Pump economical way of heating your hot tub or swim • Savings on hot tub heating bills spa. -
Page 11: Before You Use Your Hot Tub
BEFORE YOU USE YOUR HOT TUB The information within this section is for the installation team. Fill it up Power up • Place a garden hose into the filter area. Let your You can now re-fit the side panel and turn the power hose run for five minutes before putting it in on at the isolator point. -
Page 12: Enjoying Your Hot Tub And Swim Spa
Control Panel Operation – 24 Components and Features – 32 Jet Design and Formation – 34 Jets and Valves – 36 Equipment Cabin – 38 Maintenance – 40 Diverters and Valve Maintenance – 42 ENJOYING Bluetooth – 44 YOUR HOT TUB Filter Care –... -
Page 13: Control Panel Operation
PANEL OPERATIONS Filter Heater-Related Message All Platinum Spas hot tubs use the world leading Balboa control panels. For a more detailed interface Heater is Dry* manual please visit the Balboa website and select the control panel you have. The information provided... - Page 14 You have set the start time for Filter Cycle 1. cycles per day. In this case, the purge cycles may not Platinum Spas Hot Tubs coincide with the start of the filter cycle.) If the Filter If you do not want to save your settings, select...
- Page 15 One of the water temp sensors has detected 118°f Each setting can be adjusted in 15-minute (47.8°C) in the heater and the spa is shut down. Platinum Spas Hot Tubs increments. The panel calculates the end time You must reset the message when water is below Barcelona, Topaz and Infinity.
- Page 16 Once the Start and End Times are set, press the centre box (D), press 102. Pressing 102 makes H. WiFi (Local or Cloud Connection) the Save button (G) on the Filter Cycles screen. Platinum Spas Hot Tubs it shift to the centre box (E). Time-of-Day Onyx •...
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Page 17: Components And Features
COMPONENTS AND FEATURES Jets and Valves Diverter Valves Waterfall Valve Air Regulating Valve Your new hot tub or swim spa will include a variety The diverter Valves are the largest valves and allow you Some hot tubs are equipped with a waterfall feature. The air control function allows you to enjoy of jets which will provide a hydrotherapy massage to divert the water from one seat to another. -
Page 18: Jet Design And Formation
JET DESIGN AND FORMATION More jets do not equal a better hydromassage, but the right jets do. Utilising the perfect mix of air and water – to deliver a massage that reduces stress and lower back pain, improves sleep and post exercise recovery. It will also alleviate restless leg syndrome, cramps, arthritis and fibromyalgia, improving your overall well-being. -
Page 19: Jets And Valves
JETS AND VALVES Jets and valves may vary depending on model. Diffuser jet Directional adjusting jet Directional rotating jet Air regulator The Diffuser gives a different type of massage by being Massage intensity can be adjusted with the jet: the This jet provides a soft pulsating massage. -
Page 20: Equipment Cabin
EQUIPMENT CABIN *Illustration varies on each model Side view of jet pump Side view of control device 1. System control box 4. Ozone mezzi injector 7. Ozone generator 1. Jet pump 1 3. Pump union 5. Gate valve 2. Control box union 5. -
Page 21: Maintenance
MAINTENANCE Disassembly and installation of filtration systems Filtration systems 2 • A filtration barrel with a water supply pipe is installed under the filtration. When disassembling the filter core, please first pull up the filter net, take out the filter basket and then the filter for cleaning or replacing the filter. - Page 22 DIVERTER VALVE MAINTENANCE If the diverter valve of your hot tub is difficult to • After washing the jet with water, spin the rotary rotate, the reason could be the accumulation of section of the jet (only for rotational jets). Now, residues in the valve.
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Page 23: Bluetooth
BLUETOOTH Connecting to your device Connecting to your hot tub via Bluetooth has never been easier. Simply follow the instructions below to sync your hot tub to your tablet/device. Troubleshooting Quite often, issues with connectivity via Bluetooth is because your phone (or tablet) is already connected to, or in use with another device. - Page 24 BLUETOOTH TROUBLESHOOTING Quite often, issues with connectivity via Bluetooth is because your phone (or tablet) is already connected to, or in use with another device. Some Bluetooth devices can only connect to one other device at a time; therefore, you’ll have to disrupt any current connections before you can link up. My device is connected, but the music is not playing If everything else fails If this approach doesn’t solve connectivity issues, we...
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Page 25: Filter Care
FILTER CARE CHEMICAL SOAK QUARTERLY Keeping your filters clean is vital for the safety and longevity of your hot tub. TOP TIP: Make sure you dedicate time to cleaning your filters to help keep the water Never leave your hot tub without in your hot tub fresh and sanitised. -
Page 26: Cleaning You Hot Tub
CLEANING Draining the water YOUR HOT TUB Water can only be chemically maintained for so long before excess build-up occurs and requires replacement. We recommend draining and refilling your water every three-four months. Prior to emptying, use a hot tub flush to remove any dirt, debris and loosen any calcium from the pipework –... -
Page 27: Hot Tub Servicing
HOT TUB SERVICING Services are not intended to repair potential faults in your hot tub, but to deep clean, test and make your hot tub a clean and safe place to relax in. Simply draining and re-filling your hot tub will not Before your service please inform the service technician tackle the build-up of contaminants within the pipe of any potential issues that you feel they may benefit... -
Page 28: Important Information
IMPORTANT Safety Information – 56 INFORMATION Troubleshooting – 58... -
Page 29: Safety Information
SAFETY INFORMATION All electrical connections must be performed by a qualified electrician. When installing and using electrical equipment be sure to follow these basic safety precautions: Danger Warning • Before entering a hot tub, the user should • Pain or dizziness - if you feel pain or dizziness Caution Important measure the water temperature with an accurate... -
Page 30: Troubleshooting
TROUBLESHOOTING Problem Probable Causes Troubleshooting Solutions Cloudy water • Dirty filters • Shock spa with sanitizer • Excessive oils / organic matter • Add sanitizer • Improper sanitization • Adjust pH &/or alkalinity range • Suspended particles / organic matter. •... - Page 31 Superior House, To view the manual in French, Spanish Broombank Park, or German please visit the Support section Chesterfield, on the Platinum Spas website. S41 9RT Get social with us: 01246 559071 info@platinumspas.co.uk | 60 | 60 www.platinum-spas.com...
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Questions and answers
Why do the jets only stay on for 15 minutes when you are in the spa
The jets on the Platinum Spas Balboa TP500 only stay on for 15 minutes as part of the system's automatic shut-off feature to prevent overheating and conserve energy.
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