SonicWALL ViewPoint User Manual
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SonicWALL ViewPoint User Manual

SonicWALL ViewPoint User Manual

Sonicwall viewpoint user's guide
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Summary of Contents for SonicWALL ViewPoint

  • Page 1 SonicWALL ViewPoint User's Guide...

  • Page 2: Table Of Contents

    CONFIGURING THE SONICWALL ... 11 INSTALLING VIEWPOINT ... 12 Installing the ViewPoint Software ... 12 MANAGING VIEWPOINT ... 14 Logging into the ViewPoint Web Interface ... 14 Configuring ViewPoint Settings ... 15 Configuring SonicWALL Settings ... 16 Configuring Syslog Settings ... 18 Setting the ViewPoint Report Date ...

  • Page 3: Copyright Notice

    Under the law, copying includes translating into another language or format. SonicWALL is a registered trademark of SonicWALL, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respec- tive companies.

  • Page 4: Software License Agreement

    Support for additional SonicWALL Internet Security Appliances is subject to a separate upgrade license. If the SOFTWARE PRODUCT is modified and enhanced for a SonicWALL OEM partner, you must adhere to the software license agreement of the SonicWALL OEM partner.
  • Page 5 SonicWALL, Inc. 1160 Bordeaux Drive, Sunnyvale, California 94089. LIMITED WARRANTY Media. For a period of ninety (90) days from the date of license, SonicWALL warrants to you only that the media containing the SOFTWARE (but not the SOFTWARE itself) is free from physical defects.

  • Page 6: Introduction

    SonicWALL ViewPoint software may be installed on a server running Windows 2000 or NT located on the SonicWALL's LAN. SonicWALL ViewPoint 1.1 is available as a standard fea- ture for the SonicWALL PRO-VX and the SonicWALL GX and an optional upgrade for the SonicWALL PRO.

  • Page 7: Getting Started

    2 GETTING STARTED SonicWALL ViewPoint is a software reporting solution that may be installed on any computer on the SonicWALL's LAN. The computer used to host the reporting software will be referred to as the “ViewPoint Server.” System Requirements The following is a list of the minimum requirements for the ViewPoint Server: •...

  • Page 8: Registering Viewpoint

    Registering the ViewPoint Upgrade is not required for the SonicWALL PRO-VX or SonicWALL GX. From a Web browser, go to the SonicWALL registration site at http://www.mysonicwall.com and enter your User Name and Password to login. If you do not have a mysonicwall.com user account, you will need to create one.
  • Page 9 1. Log into SonicWALL Web Management Interface. 2. Click the Log button on the left side of the browser win- dow and then click the ViewPoint tab at the top of the window. The ViewPoint Upgrade window will be displayed.

  • Page 10: Updating Sonicwall Firmware

    4 UPDATING SONICWALL FIRMWARE You must upgrade the SonicWALL firmware to version 6.1.0.0 to support ViewPoint. You may skip this section if you are using firmware version 6.1.0.0 or greater. 1. From a Web browser, go to http://www.sonicwall.com and navigate to the Download Center to download the latest version of SonicWALL firmware to your local disk.
  • Page 11 7. Click the Upload button to upload the firmware file. 8. Restart the SonicWALL for the change to take effect. Note: When uploading firmware to the SonicWALL, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page.

  • Page 12: Configuring The Sonicwall

    A window similar to the following will be displayed. 2. Enter the IP address or domain name of the ViewPoint Server in the Syslog Server field. Note: The ViewPoint Server must have a static IP address.

  • Page 13: Installing Viewpoint

    6. CD Installation To install ViewPoint from the ViewPoint Upgrade CD, load the CD into a Windows NT or 2000 server. The ViewPoint setup program will launch automatically. Internet Download Installation To download and install the software from the Internet, save the ViewPoint executable file to your hard drive and then double click the file to run the executable.
  • Page 14 Web port is active, the setup program will automatically recommend an alternative Web port, port 8080. If either syslog port 514 or MySQL port 3306 are active, the ViewPoint setup program will display an error message. Note: If you have a syslog server already installed on your computer, you must remove the existing program and install the syslog server provided with SonicWALL ViewPoint.

  • Page 15: Managing Viewpoint

    Start menu. An authentication window similar to the following will be displayed. Note: If you configured the ViewPoint Web server to use a different port than port 80, then add the port number to the URL, for example, http://LocalHost:8080.

  • Page 16: Configuring Viewpoint Settings

    ViewPoint. A window similar to the following will be displayed. 2. To change the ViewPoint user name, highlight the text in the User Name field and replace it with your new user name.

  • Page 17: Configuring Sonicwall Settings

    6. Click the Update button to update the configuration. Note: If you lose or forget the ViewPoint user name or pass- word, you will need to uninstall and then reinstall the ViewPoint software. Configuring SonicWALL Settings ViewPoint transparently authenticates to your SonicWALL Internet security appliance for status and state information.
  • Page 18 2. Enter the LAN IP Address of your SonicWALL in the IP Address field. 3. Enter the SonicWALL serial number in the Serial Num- ber field. The 12 character, alphanumeric serial number is displayed on the General Status window of the SonicWALL Web Management Interface.

  • Page 19: Configuring Syslog Settings

    Syslog. A window similar to the following will be displayed. 2. To change the UDP port number that the ViewPoint syslog server listens on, enter the new port number in the Port Number field.
  • Page 20 5. You may configure the maximum size of the ViewPoint database. To limit the database by number of days, se- lect the Maximum Number of Days in Database radio button and enter the number of days that syslog mes- sages should be saved in the corresponding field.

  • Page 21: Setting The Viewpoint Report Date

    A window simi- lar to the following will appear. 2. The current report date will be highlighted in the ViewPoint date calendar. Select the desired month and year from the Month and Year menus.

  • Page 22: Viewpoint Web Interface

    ViewPoint. Note: The ViewPoint administrator will be automatically logged out of the ViewPoint User Interface after 5 minutes of inactivity. The current report date is displayed at the top right of the ViewPoint window.
  • Page 23 ViewPoint Report Layout Most ViewPoint reports include a chart and a table. The chart displays information such as the amount of bandwidth through the SonicWALL over time. The table provides a summary of the data displayed in the chart. Several reports...

  • Page 24: Report Descriptions

    General Reports Status The General Status report displays comprehensive informa- tion about the current status of the SonicWALL. The Status report includes the SonicWALL serial number, firmware version, ROM version, enabled upgrades and subscriptions, the number of users connected to the SonicWALL, and other state information.

  • Page 25: Bandwidth Reports

    Content Filter List, difficulties obtaining a DHCP Client or PPPoE Client Lease, deactiva- tion of the SonicWALL because the log was full, and the number of simultaneous connections exceeding the limit. The System Events table displays the time, the source name or IP address, and the type of system event.

  • Page 26: Services Reports

    SonicWALL. The Bandwidth Monitor displays inbound and outbound IP traffic through the SonicWALL in either KBytes or MBytes per second over the past 5 minutes. The Bandwidth Monitor includes traffic through the LAN, WAN, and DMZ interfaces.

  • Page 27: Web Usage Reports

    Note: Each Web site listed in the table includes a link to the site, so that the ViewPoint administrator may view and evaluate the top Web sites. Page 26 SonicWALL ViewPoint...

  • Page 28: Web Filter Reports

    WAN users accessing Web sites hosted on the LAN or DMZ. Note: Each Web site displayed in the table includes a link to the site, so that the ViewPoint administrator may view and evaluate the listed Web sites. Web Filter Reports...
  • Page 29 Note: The Web sites displayed in the table include links to the blocked sites, so that the ViewPoint administrator may view and evaluate blocked Web sites. The ViewPoint adminis- trator may also be blocked from accessing these sites if he or she does not have privileges to bypass the SonicWALL's Con- tent Filter List.

  • Page 30: Ftp Usage Reports

    The Top Objectionable Web Sites By User report displays a table of the users blocked by the SonicWALL, the top 5 Web sites the users attempted to access, and the number of attempts to access each Web site. If more than 5 users at- tempted to access objectionable Web sites, the additional users’...

  • Page 31: Attack Reports

    Attack Reports Attack Summary Report The Attack Summary Report shows the number of attacks the SonicWALL received over the report period. It displays Denial of Service attacks, intrusions, probes, and all other malicious activity targeted against the SonicWALL or com- puters on the LAN or DMZ.
  • Page 32 The Dropped Packets Report displays a bar graph of the number of IP packets dropped by the SonicWALL. The table displays the hour of the day, the number of dropped pack- ets during the hour and the number of dropped packets as a percentage of the total dropped packets during the re- port period.

  • Page 33: Accessing Viewpoint Remotely

    ViewPoint Web Interface. To access ViewPoint, the remote user should launch a Web browser, then type http://<ViewPoint Server IP Address> into the Location or Address field of the Web browser.

  • Page 34: Appendix

    Uninstall the ViewPoint program and all of its components from your system by relaunching the ViewPoint setup pro- gram. 1. If you installed ViewPoint from a CD, load the CD into your server and run the ViewPoint setup program. If you downloaded the ViewPoint executable file from the SonicWALL Web site, then select and launch the ViewPoint executable file from your local disk.

  • Page 35: Viewpoint Administrative Tools

    To fix any problems, the database server must be tempo- rarily halted. This will cause an interruption to the ViewPoint service,and some loss of data may occur. The repair opera- tion may take some considerable time to complete, and is best run when the system is lightly loaded.

  • Page 36: Viewpoint Software Components

    For maintenance or other reasons, it may be necessary to start or stop ViewPoint services. ViewPoint-related services in the "Control Panel/Administrative Tools/Services" direc- tory include ViewPoint, Syslogd, and MySql. Processes initiated by ViewPoint that appear in the Win- dows Task Manager include mysqld-nt.exe, java.exe, syslogd.exe, and srvany.exe. Page 35...

  • Page 37: Notes

    NOTES Page 36 SonicWALL ViewPoint...

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