ALC Observer HD+ AWS4388 User Manual

ALC Observer HD+ AWS4388 User Manual

Surveillance system touch screen monitor

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Model AWS4388
Model AWS4388
USER GUIDE
Please read these instructions completely before operating this product.

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Summary of Contents for ALC Observer HD+ AWS4388

  • Page 1 Model AWS4388 Model AWS4388 USER GUIDE Please read these instructions completely before operating this product.
  • Page 2 IMPORTANT SAFETY PRECAUTIONS Damages caused by non-compliance with this operating manual will void the warranty! We will not assume any liability for damages to items or persons caused by improper handling or noncompliance with the safety notices! Any warranty claim will be null and void in such cases. 1.
  • Page 3: Overview

    Section Header OVERVIEW The Observer HD+ Monitor which can receive video and audio data from the AWSC48 Camera(s) (supports up to 4 cameras), and is able to store received data to the micro SD card. You are able to view the data in real-time, or at later time. Remotely have live view via mobile device(s) with Internet connection.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS OVERVIEW ................1 Before the Product is Installed ..........1 Friendly Reminders ..............1 GETTING STARTED ..............4 Monitor Location of Controls ............ 4 Camera Location of Controls ........... 5 Monitor Connectivity ..............5 Monitor Initial Set Up ..............6 CAMERA MOUNTING ...............
  • Page 5 TABLE OF CONTENTS Section Header MOBILE REMOTE ACCESS ........... 22 Setting Up Remote Access ............ 22 App LIVE VIEW Instruction ............. 23 NEED A HEADER FOR THIS PAGE ........24 General Settings ..............25 Firmware Update ..............26 Time Settings................. 27 Individual Camera Settings .............
  • Page 6: Getting Started

    IN THE BOX 7” Touch Screen Two (2x) Outdoor cameras Three (3x) 6ft. Monitor AC Power Adapters with Multi-position Stands Two (2x) 6ft. Power Extension Cables Ethernet Three (3x) Antennas Cable (1x for monitor, 2x for cameras) 32GB MicroSD Card Micro SD Adapter + storage case Screws and...
  • Page 7: Camera Location Of Controls

    LOCATION OF CONTROLS Section Header Indoor/Outdoor HD Camera Power Status LED IR LEDs Antenna Light Sensor Connector (rear of camera) Antenna Passive Infrared Motion Sensor Adjustable Microphone Camera Stand Audio Speaker (behind camera swivel stand) Power Cable *Can use included 6-foot AC extension cord if needed Pairing Button Monitor Connectivity Power Button...
  • Page 8: Monitor Initial Set Up

    MONITOR SETUP Initial Setup When the monitor is first turned on, it will show  Select your preferred LANGUAGE the Observer HD+ screen, then the Quad view  Select your TIME ZONE. Sync Time default of the logo and then directly to the Initial Set Up should remain selected. Choose your screens starting with the Language screen.
  • Page 9: Camera Mounting

    CAMERA INSTALLATION Section Header Camera Mounting BEFORE MOUNTING THE CAMERAS in  Plan where camera will be positioned. Make their final location, plug them into a power sure there is an electric outlet near by in order source near the monitor to verify pairing to connect power cable (up to 12ft.
  • Page 10: Camera Motion Detection

    MOTION DETECTION Keep active locations in the camera’s field of  Aiming the camera at windows or glass doors. view. The camera has a 90-degree viewing angle. Position your camera so that the space  Where small animals may enter the detection area. that you want to monitor is within the camera’s field of view.
  • Page 11: Camera Pairing

    CAMERA PAIRING Section Header The AWS4388 Wireless Surveillance System supports EXPANDABLE up to four (4) wireless surveillance cameras. This section up to 4 cameras allows you to add the camera, if you have purchased Ask your retailer for accessory addition cameras or change original camera channel. cameras compatible with this system.
  • Page 12: Monitor

    MONITOR LIVE VIEW Screen Controls Quad View Double-Click to view Camera-1 Double-Click to Return           PIR: Motion triggered indication Home Go back to main menu   Recording: Video recording indication Zoom: Magnifies on-screen image ...
  • Page 13: Monitor Main Menu

    MONITOR MAIN MENU SCREEN Section Header This screen allows you control the various actions and options that are available on your Monitor.     3810380843 3810380843 Video Playback System Setup Recording Setup Camera Info Motion Alerts Manage System ...
  • Page 14: Monitor System Setup

    MONITOR SYSTEM SETUP LANGUAGE  Select Your LANGUAGE: Please select Language • Touch Home > SYSTEM SETUP LANGUAGE English • Select LANGUAGE > Choose from Menu • Tap BACK button < twice to return to the Main Menu NEXT PAGE System Setup 3810380843 ...
  • Page 15: Monitor Wireless Setup

    MONITOR SYSTEM SETUP (continued) Section Header Wireless Setup System Setup 3810380843 3810380843 Wi-Fi Setup  Wi-Fi Setup: Camera Audio Setup • Tap Wi-Fi Setup to enable discoverability Monitor Volume Setup • Tap Available Wi-Fi Networks Screen ON ALWAYS Screen ON ALWA en ON ALWA Screensaver Screensaver...
  • Page 16: Camera Audio Customization

    MONITOR SYSTEM SETUP (continued) System Setup 3810380843 3810380843  Camera Audio: Individually enable/ Wi-Fi Setup disable the speaker audio output on CAMERA AUDIO SETUP Camera Audio Setup each camera. Monitor Volume Setup • Select each camera individually Screen ON ALWAYS Screen ON ALWA en ON ALWA Screensaver...
  • Page 17: Recording Set Up

    RECORDING SETUP Section Header Recording Setup 3810380843 3810380843 Record Schedule • This section allows you to schedule the Camera Audio Setup Record Schedule recording time on different camera. Storage Status Overwrite Storage Status • This area shows the memory card storage situation Overwrite •...
  • Page 18: On-Screen Video Playback

    VIDEO PLAYBACK        BACK: Return to the Live view  Camera Selection: Choose the camera that you would like to display for playback  Lock: Enable/Disable to lock the toolbar  Zoom: Zoom in/out the video ...
  • Page 19: Motion Alert Set Up

    MOTION ALERTS Section Header Motion Alerts 3810380843 Monitor Siren Volume: When camera Monitor Siren Volume 2 2 2 2 is triggered, the audio alarm sound in the Motion Detection Full Screen monitor speaker can be heard. Audio can E-Mail be configured among three volume levels. Camera 1 Camera 1 (Low-1...
  • Page 20: Motion Area Masking

    MOTION ALERTS Continued Sensitivity: This section allows you to Motion Alerts 3810380843 setup the motion sensitivity for Camera 1. (Low Medium High Highest). • • • Sensitivity Highest IR cut Mode: IRcut Mode Infrared Mode Motion Area Masking • Infrared Mode: The video is white &...
  • Page 21 MOTION ALERTS Continued Section Header This section allows you to tap the screen and select the area you wish to have hidden in any Live or Recorded Video.   FIT ALL: Click to select full screen to be detected ...
  • Page 22: Monitor System Information Screens

    MANAGE SYSTEM This section allows you to view System info as well as Reset, change PW, and update Firmware on both Monitor and Cameras. Manage System 3810380843 3810380843 System Info: Tap to show information about the camera, including camera Camera Audio Setup System Info version, network state, and cloud ID.
  • Page 23: Monitor Firmware Upgrades

    MANAGE SYSTEM Section Header This section allows you to upgrade system firmware on both Monitor and Camera devices. Firmware Upgrades: Manage System 3810380843 • Local Upgrade: If required, a data Local Upgrade file will be provided to perform a local upgrade.
  • Page 24: Mobile Remote Access

    REMOTE ACCESS To view LIVE, or RECORDED videos, from an iPhone, iPad or Android Phone, you must first connect the system to the Internet through Wi-Fi or Ethernet.  Download the Observer HD+ free app to your phone or tablet. ...
  • Page 25: App Live View Instruction

    REMOTE ACCESS Section Header Tap 3 dots for Setup Menu   Create and input a NEW PASSWORD Once connected through the app on your (New Security Code) to replace the smart device, you will be able to access system default password for your the monitor and cameras.
  • Page 26: Need A Header For This Page

    REMOTE ACCESS LIVE VIEW Screen PLAYBACK Screen                Advanced SETTINGS: Menu for device info. Real Time: Return to the Live View page.  Video PLAYBACK: Click to play video. ...
  • Page 27: General Settings

    REMOTE ACCESS Section Header  Monitor Volume: Under General Settings adjust the volume for playback on the Monitor.   Select Remote Settings General Settings Device Storage: Verifies the Micro SD card is installed and checks storage availability. Can also reformat SD card. CAUTION! do not select FORMAT as it may inadvertently erase any recorded content...
  • Page 28: Firmware Update

    REMOTE ACCESS Firmware When a Firmware Update is indicated, tap it and confirm UPDATE FIRMWARE. When complete, it will indicate UPDATED.  Mobile Device Wi-Fi Channel: This allows you to select the broadcast channel for your Observer HD+ system. Typically you would choose channels 1, 6, or 11.
  • Page 29: Time Settings

    REMOTE ACCESS Section Header SETUP MENUS: Can be collapsed or expanded for remote access and editing  Confirm if you wish to Sync time between mobile device and monitor.    Select your time zone. Select if you want to For your privacy and security, automatically sync with change the code to one you...
  • Page 30: Individual Camera Settings

    REMOTE ACCESS Camera Customization: Customize each individual camera by Name, and General Settings for enabling Push Notification, Motion Detection Sensitivity (16), Night Vision Mode (17) and Privacy Zones (18).  Push Notifications: Enable/Disable push notification function when the motion is detected. This allows you to receive Notifications from ALL or just some of your cameras.
  • Page 31: Camera Privacy Zone Settings

    REMOTE ACCESS Section Header This section allows you to tap the screen and select the area you don’t want to be viewable. Customize privacy zones for cameras located inside and outside.   Privacy Zones Settings: For each active camera, add a privacy area by framing the area you want to mask from live view and recording.
  • Page 32: Mobile & Monitor 2-Way Audio

    2-WAY AUDIO In the APP, a green box will outline one of the cameras to indicate Active Audio for that camera. Tap the MICROPHONE icon to initiate an intercom feature for that camera. Press and hold the MICROPHONE icon to talk through the camera speaker.
  • Page 33: Trouble Shooting

    TROUBLE SHOOTING PROBLEM CAUSE SOLUTION • No power supply to camera • Check power adapter and power cord connection • The camera is not paired with • Unplug camera power, then plug in again to reconnect monitor or signal disconnected •...
  • Page 34: Product Specifications

    SPECIFICATIONS Section Header MONITOR Product Specifications Display Resolution 1024 x 600px Video/Audio H.264 Compression Display Type Color 7”Touchscreen Channel Display Mode Full/Quad Storage Media micro SD card (supports memory cards up to 128GB) Audio Two-way Transmission Frequency 2.4GHz Transmission Range Up to 400 meters (LoS) Power Option DC 12V...
  • Page 35: Warranty

    ALC service center for a defect or malfunction covered by this warranty, (E) used in any conjunction with equipment or parts or as part of any system not manufactured by ALC, or (F) installed or programmed by anyone other than as detailed by the owner’s manual for this product.
  • Page 36 Flower Mound, TX 75028 ALC reserves the right to make changes to its products without incurring any obligation to modify any product that has already been manufactured. This warranty does not cover any alteration or damage to any other software that may be or may become resident on the users system as a result of installing any software provided.
  • Page 37 Wireless Made Simple. If you have questions or need help, please call Customer Support at: (844) 767-8544 ALCWireless.com MADE IN CHINA ©2021 Distributed by Atoms Labs LLC, Flower Mound, TX . All rights reserved. Use of audio or video equipment for recording the image of a person without WARNING: This product can their knowledge and consent is prohibited in certain states or jurisdictions.
  • Page 38 Wireless Made Simple. ALCwireless.com...

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