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Alango Technologies behear SMARTO User Manual

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BeHear® SMARTO
User Manual
Sound Enhancement by Alango Technologies, Ltd.
Product Name: BeHear SMARTO
Product No.: ABH-410
Doc. No. BHSUM202206.15

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Summary of Contents for Alango Technologies behear SMARTO

  • Page 1 BeHear® SMARTO User Manual Sound Enhancement by Alango Technologies, Ltd. Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHSUM202206.15...
  • Page 2 Page 2 of 41 BeHear is the brand name for a line of concept, future-looking wearable audio devices that are developed by Alango Technologies, a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets. BeHear is a registered trademark of Alango Technologies, Ltd.

  • Page 3: Table Of Contents

    Charging the Battery ........................13 Using BeHear SMARTO with Bluetooth ................... 14 Pairing with Bluetooth Devices ......................14 How to Place the BeHear SMARTO amplifier into Pairing Mode ..........14 Connecting with Bluetooth Devices ....................14 Automatic Connection of Paired Bluetooth Devices ..............14 Handling Mobile Phone Calls ......................
  • Page 4 BeHear SMARTO User Manual Page 4 of 41 Tinnitus Masking ........................... 18 Personalization ..........................19 Hearing Assessment ........................19 Before Starting the Hearing Assessment ..................19 Conducting the Hearing Assessment .................... 20 Hearing Assessment Results ......................21 Checking for Updates ........................21 Mobile Application ........................
  • Page 5 BeHear SMARTO User Manual Page 5 of 41 FCC Compliance Statement ......................40 EU Declaration of Conformity ......................41 European Union – Disposal Information ..................41 Product Name: BeHear SMARTO Product No.: ABH-410 Doc. No. BHAUM202206.15...

  • Page 6: Introduction

    Page 6 of 41 Introduction BeHear SMARTO is a fully customizable hand-held or body-worn personal hearing amplifier. It is easy to operate and provides a substantial hearing boost to allow those with mild to severe hearing challenges to participate fully in live conversations. SMARTO also enables an improved listening experience for streamed audio from a cell phone, television set, or any other device that transmits audio via Bluetooth.

  • Page 7: Device Overview

    Main Unit Icon Component Function • Shift up and hold to turn BeHear SMARTO on and off. Power button • Press briefly to show battery level (when BeHear SMARTO is on). Sound Focus button Press to toggle between Omni (all directions) and Front microphone modes.

  • Page 8: Charging Cradle

    BeHear SMARTO User Manual Page 8 of 41 Charging Cradle Icon Component Function Insert the supplied cable to charge the battery. USB-C charging port A window displaying battery status Battery status indicator Headsets In-ear headset On-ear headset Accessories • Charging cable Lanyard •...

  • Page 9: Getting Started

    Using the Headset Choosing the Headset Choose one of the two supplied headsets you want to use with BeHear SMARTO – in-ear or on- ear. When significant sound amplification is required the in-ear headset with properly selected ear buds is the most effective option. The on-ear headset is generally more comfortable for longtime wear.

  • Page 10: Basic Operation

    Set Maximum Volume Level To protect the user’s hearing, BeHear SMARTO supports three different volume ranges (Low, Mid, and High) so that the maximum volume can be set based on the user's personal hearing ability. Gain is limited to the maximum volume in the selected range.

  • Page 11: Left/Right Balance

    The blinking indication of the sound level indicator will reflect your choice. Sound Focus The microphones of BeHear SMARTO amplifier can operate in two different modes – Omni and Front. To toggle between the modes, press the button.

  • Page 12: Pause/Resume The Amplifier

    Lock/Unlock the Buttons BeHear SMARTO buttons can be locked to prevent accidental settings changes. You can lock all buttons together, or any group of functions separately. Note: Power On/Off and Emergency call dialing will always be functional.

  • Page 13: Checking The Battery Status

    1. Plug the larger end of the supplied cable into a standard AC outlet USB charger adapter, or into the USB port of a computer. 2. Plug the cable’s smaller end into the USB-C port located in the BeHear SMARTO amplifier.

  • Page 14: Using Behear Smarto With Bluetooth

    Note: When you pair and connect BeHear SMARTO with a second device, the first paired device becomes disconnected. RECOMMENDATION: If a long time has passed between uses, shift the BeHear SMARTO Power switch up briefly to initiate reconnection to the paired smartphone. Product Name: BeHear SMARTO Product No.: ABH-410...

  • Page 15: Handling Mobile Phone Calls

    Emergency Call Use the BeHear app to specify the emergency call number for • BeHear SMARTO. From the “Settings” menu, choose the “Device” option, and scroll down to the “Emergency Call” section. • To dial the predefined number press and hold the button until the notification LED blinks red.

  • Page 16: Managing The Amplifier With The Behear App

    For best results we recommend turning off key tones (alerts, notification sounds, keyboard taps, etc.) in the smartphone connected to your BeHear SMARTO amplifier. Alternatively, place the phone in “vibrate” or “silent” mode. This will guarantee smooth and pleasant operation of your BeHear SMARTO as a personal sound amplifier without undesired sound disruptions produced by background smartphone activity.

  • Page 17: Advanced Sound Tuning

    BeHear SMARTO User Manual Page 17 of 41 Advanced Sound Tuning Configurable sound tuning parameters can be applied to BeHear SMARTO. The Sound Focus control allows you to restrict the amplification • of ambient sounds reaching your ears to a limited angle in front of you.

  • Page 18: Tinnitus Masking

    Page 18 of 41 Tinnitus Masking The Tinnitus Masking sound therapy offered in BeHear SMARTO may lessen the discomfort caused by tinnitus, or “ringing in the ears”. When the Tinnitus Masking function is active in your BeHear amplifier, it introduces an artificial masking noise to distract your attention from the tinnitus.

  • Page 19: Personalization

    The results (whether generated from the hearing assessment, chosen from the library, or manually input into the editor) are automatically applied to the BeHear SMARTO to create your hearing profile. Sounds from live conversations, audio play, and phone calls will all be personalized based on this hearing profile.

  • Page 20: Conducting The Hearing Assessment

    BeHear SMARTO User Manual Page 20 of 41 Conducting the Hearing Assessment To start the assessment: 1. Tap the Personal icon at the bottom of the BeHear app screen and select the Assessment option. 2. Tap an icon showing the type of the headset you’ve plugged in the amplifier.

  • Page 21: Hearing Assessment Results

    To check for an update: 1. Make sure the BeHear SMARTO amplifier is powered on and connected to a phone with the BeHear application installed. 2. From the bottom menu of the app, choose the Settings option and tap the Update button in the screen.

  • Page 22: Mobile Application

    BeHear SMARTO User Manual Page 22 of 41 Mobile Application Installing the Application For Android Phones 1. Launch the Google Play application and search for BeHear. 2. Download, install and launch the application. For iPhones 1. Launch the App Store application and search for BeHear.

  • Page 23: Connection

    5. Select your BeHear SMARTO in the list by tapping the device name. When the pairing and connection process is complete the amplifier will be listed in the Paired devices section, followed by a .

  • Page 24: Home Screens

    Tap the Home icon in the bottom menu to return to the Home screen from anywhere in the app. Personal Hearing Amplification State In this state the Home screen supports managing BeHear SMARTO as a personal sound amplifier. Available control functions are: Hearing volume control slider with an option to turn hearing •...

  • Page 25: Advanced Sound Tuning For Hearing Amplification State

    The Home screen icon, as well as parts of other screens, are disabled (grayed out) when the BeHear SMARTO amplifier is not connected to the phone. Connect the amplifier to a smartphone to get full functionality from the BeHear app.

  • Page 26: Tinnitus Masking Noise

    BeHear SMARTO User Manual Page 26 of 41  Background Noise This control sets the level of Background Noise. Touch the round button and drag it left (Min) or right (Max). The recommended setting (factory default) is indicated by a triangle.

  • Page 27: Personalization

    BeHear SMARTO User Manual Page 27 of 41 Personalization Tap the Personal icon in the bottom menu to access the Personalization options.  Library Tap the Library button to open the library of audiograms.  Editor Tap the Edit button to open the editor where personal audiogram values can be entered and modified manually.
  • Page 28 Tap SAVE AND APPLY to store the results in the app library and apply the personalized • parameters to the connected BeHear SMARTO amplifier. • Choose APPLY NOW in the notification dialog to apply the results to the BeHear SMARTO amplifier. The amplifier will restart automatically. Product Name: BeHear SMARTO Product No.: ABH-410...

  • Page 29: Edit Audiogram

    Tap SAVE IN LIBRARY to store the file or SAVE AND APPLY to store the file and apply these • personalized parameters to the connected BeHear SMARTO amplifier. You will be prompted to choose the type of wired headset connected to the amplifier (on-ear or in-ear).

  • Page 30: Library Of Audiograms

    Tap DELETE to remove this user audiogram from the library. The default audiograms • cannot be deleted. • Tap APPLY to upload the audiogram to your connected BeHear SMARTO amplifier. You will be prompted to choose the type of wired headset connected to the amplifier (on-ear or in-ear). Settings Customization of both the headset and the app is done via the Settings screen.

  • Page 31: Application Settings

    BeHear SMARTO User Manual Page 31 of 41 Application Settings  Language This setting defines the language of the app interface.  Hearing Assessment Mode This setting defines the type of hearing assessment to be performed: Basic – the assessment contains one measurement (hearing •...

  • Page 32: Device Settings

     Emergency Call Tap the icon to open the input screen for the emergency phone call number. Tap SAVE to store the number in BeHear SMARTO. The number will be dialed automatically by pressing and holding the button. NOTIFICATIONS  Notification Tones Volume This control sets the desired volume of the notification tones by touching the round button and dragging it left (softer) or right (louder).
  • Page 33 SBC is the standard Bluetooth CODEC supported by all devices, • latency is long and not fixed. Note: Modification of the Bluetooth audio CODEC will initiate a restart of BeHear SMARTO (after user confirmation). The recommended setting (device default) is APTX LL.

  • Page 34: Update

    Tap the RESET button to restore device defaults to their factor settings. Update The app supports firmware updates of the connected BeHear SMARTO amplifier, allowing users to enjoy its most advanced features. You can verify the availability of an update manually by checking the Update button in the Settings screen.

  • Page 35: Information

    BeHear SMARTO User Manual Page 35 of 41 WARNING: Do not turn off your BeHear SMARTO amplifier, connect it to the charger, or close the BeHear application during the update process. Information Information and tutorials about the amplifier and the application are accessible via the Information screen.

  • Page 36: Introduction

    ListenThrough™ Music Appreciation. Navigate between the introduction screens by swiping the phone’s screen. Tutorials Select SMARTO in the list of devices to watch YouTube video tutorials for BeHear SMARTO amplifier online. An Internet connection is required to get access to the videos.

  • Page 37: Version

    Information screen. Terms of Use Review legal terms of use for the BeHear application and connected BeHear SMARTO amplifier by choosing the Terms of Use option in the Information screen. Find answers to frequent customers’ questions in the BeHear Web site by choosing the FAQ option in the Information screen.

  • Page 38: Support

    BeHear SMARTO User Manual Page 38 of 41 Support  Find contact information for technical support by choosing the Support option in the Information screen.  Send device and app information to support service by tapping SEND button. Note: You’ll be prompted to type your e-mail and phone number (optional) to allow the Behear support team to reply to your request.

  • Page 39: Troubleshooting

    Power on the amplifier. Updating the Firmware Make sure your BeHear SMARTO is using the latest version of the firmware. You can verify availability of an update by manually checking the Headset Update option in the menu. Update the firmware if a new version is available, using the BeHear smartphone app.

  • Page 40: Legal Information

    BeHear SMARTO User Manual Page 40 of 41 Legal Information BeHear® is a registered trademark of Alango Technologies, Ltd. HearLink® is a registered trademark of Alango Technologies, Ltd. Bluetooth® is the trademark of the Bluetooth (SIG) Inc. and is used under license.
  • Page 41 Page 41 of 41 EU Declaration of Conformity We, Alango Technologies Ltd. of 2 Etgar St. Tirat Carmel, Israel declare under our sole responsibility that our product BeHear SMARTO type ABH-410 and in combination with our accessories, to which this declaration relates is in conformity with the provisions of the following directives: Radio Equipment Directive (RED) 2014/53/EU by appropriate standards •...

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